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Hotel Gran Jimenoa

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Hotel Gran Jimenoa
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228 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Santo Domingo, Dominican Republic
Reviewed June 27, 2015

I stayed there with a friend just for a few days and I have to say it worth all they way there, very quiet and clean place, the peace is everywhere. Breakfast was include but the prices for lunch and dinner were a bit high. The staff was very friendly and the room confortable, we had a pool view room...

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Helpful?
Thank MLemonthe
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear customer, We appreciate your feedback and are very pleased you had such a great time. We work very hard to give the best services and we feel very excited when we have fullfill your expectations. We hope to see you soon, please remember when you come back to Jarabacoa, you have a home at our hotel. Thank you, The...

North Port, Florida
Reviewed June 18, 2015

Nice place. Wifi only in lobby & restaurant. Great breakfast. Nice pool. Don't waste time in spa. Hot tubs & sauna didn't work. Toilet ran all night. Nice stream in back. Nice location. Staff spoke English.

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Helpful?
Thank Sophie F
GRANJIMENOA, Director de Relaciones Públicas at Hotel Gran Jimenoa, responded to this review

Dear Sophie, Thank you for your feedback. We are truly sorry for the inconveniences you had during your stay. Please let me inform you that we are working hard to improve the internet so the entire hotel gets wifi as well as the sauna. Hope to see you soon and once again we apologise. Sincerely, The Hotel Gran jimenoa's family

Santo Domingo, Dominican Republic
Reviewed June 2, 2015 via mobile

I loved it. It is not a five stars hotel but for the price is excellent. The food is delicious but lack of variety. The location is beautiful, I was impressed by the architectural design. Lovely nature and the river is wonderful. Good customer service too, very kind people If you want to relax with your family in a peaceful...

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Helpful?
Thank gyisel
GRANJIMENOA, Director de Relaciones Públicas at Hotel Gran Jimenoa, responded to this review

Dear Gyisel, We are thrill to hear your comments, when you think of jarabacoa their is no doubt that the Gran Jimenoa hotel is the best place to stay in. Please remember, when you come back to Jarabacoa you have a home at out hotel. We look forward seeing you again, Thank you, The Hotel Gran Jimenoa's family!

Miami
Reviewed May 27, 2015

In my opinion if you're in Jarabacoa you're not really there to be in your hotel all day, but this place is literally ON the river, in most rooms you can here the rush of water, its amazing. The breakfast is complimentary and delicious, the Staff is great, the rooms are just what you need. Go to the river and...

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Helpful?
1Thank Gigi T
GRANJIMENOA, Director de Relaciones Públicas at Hotel Gran Jimenoa, responded to this review

Dear Gigi, Thank you for your feedback. Your opinion and recommendation are very important for us since it helps us improve and grow at the same time. We are very glad yours were positive and are happy to hear you had a great time. We hope to see you soon and remember when you come back to Jarabacoa you have...

Fort Lauderdale, Florida
Reviewed April 28, 2015

I stayed here for my Dominican friend's wedding. The location is high up in the mountains, right on a whitewater river. The hotel itself is very beautiful and charming in a rustic, secluded and outdoorsy style. My room was a "deluxe double" which means an amazing view of the river, but NOTE that the accomodations are very basic and not...

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Helpful?
1Thank Marcela G
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Marcela, Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure the air-conditioner works. We hope to see you soon. Warm regards, The Hotel Gran...

Dominical, Costa Rica
Reviewed April 18, 2015

We didnt have a reservation but the staff was very helpful and friendly and got us a great room right in front of the riverbend. We stayed for two nights at this hotel in a beautiful room with a balcony overlooking the river. The view is amazing, and the sound of the river rushing is very loud but so relaxing...

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Helpful?
Thank RainbowNine
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Customer, Thank you for your feedback. We work very hard to give the best customer service experience and we are glad it has been accomplish. Nature is our protagonist and for sure Jarabacoa is a hidden paradise so we are very happy you got the best from it. We encourage you to visit us again and get away from...

Lafayette, CA
Reviewed April 10, 2015

This property has some lovely features - interesting architecture, nice grounds with many palm trees, lawns and pathways, multiple seating with pleasing views, along with great river access. Considering how difficult it is to get reliable electricity and other utilities that are taken for granted in other countries, the Gran Jimenoa does a wonderful job of creating a fun and...

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Helpful?
Thank FoodieLafayette
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Customer, Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure the wifi service and relax music. Be informed, that we are currently working on...

Chicago
Reviewed April 4, 2015

I was brought here with a group of teachers on a trip to prepare for bringing our students to the Dominican Republic. I loved the view of the river from the outside breakfast eating area. The karaoke bar across the river did not disturb the quiet of the hotel.

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Helpful?
Thank Nikki B
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Nikki, We are very pleased to read that you had such a good time in our hotel and will certainly take your comments for further encouragement amongst the team. We are looking forward that you will visit us soon again. Thanks again for kind note and for sharing them on tripadvisor. Warm regards, The Hotel Gran Jimenoa's family

Hampshire, United Kingdom
Reviewed March 6, 2015

Pretty location on the bend of the river, with generous grounds. Pool with fountain feature and hot tub. We were hoping for walks in the hotel grounds and the countryside around but the grounds were not as big as anticipated and nearby walks are in a residential area, not countryside. Rooms look tired and cleaning was only cursory each day....

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Helpful?
2Thank Jennie T
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear Jennie, We are very sorry to hear that we have not lived up to your expectations. We will certainly review your comments and work on every part of it, this encourages us to put all our effort into further improvements. Please do not hesitate to contact us directly prior to your next visit so we can ensure that the...

Florida
Reviewed February 20, 2015

Property has lots of potential but unfortunately not managed or cared for, rooms are very basic with old, old TV's. The main attraction is the river yet the back areas leading to it are in the worst condition and quite frankly somewhat dangerous, the one positive thing I should mention is a young man named Eddy Payano who was very...

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Helpful?
1Thank LaGuard
GRANJIMENOA, Public Relations Manager at Hotel Gran Jimenoa, responded to this review

Dear LaGuard, Thank you for your feedback. We are truly sorry for all the inconveniences you had during your stay. I will personally let my manager know so she could take control over these problems and this will be taken into consideration immediately. I will also let her know about Eddy so he could receive the merits he deserves. Once...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Only eight minutes away from the town of Jarabacoa, surrounded by a spectacular natural environment with a magic mountain landscape of the river Jimenoa. ... more   less 

Additional Information about Hotel Gran Jimenoa

Address: Av La Confluencia | Los Corralitos, Jarabacoa, Dominican Republic
Location: Caribbean > Dominican Republic > La Vega Province > Jarabacoa
Price Range: $64 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Gran Jimenoa 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Gran Jimenoa Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Gran Jimenoa staff and other travelers.
10 questions
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Questions? Get answers from Hotel Gran Jimenoa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“close to the river.”
 of 5 bubbles juancarlosj125, Oct 16, 2016 | Read review
“ask for the river view”
 of 5 bubbles gafina03, Aug 30, 2016 | Read review
“select the rooms that are located farthest from the river”
 of 5 bubbles Emrori, Jul 2, 2016 | Read review
“If you like the calming sound of the river you can choose a room near from it.”
 of 5 bubbles rosae273, Apr 11, 2016 | Read review
“Stay away from the first floor to avoid spiders, roaches and millipedes. The hotel only has one room with king size bed.”
 of 5 bubbles X8254JJwilliamp, Mar 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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