I stayed with my wife for our anniversary for 3 nights in August 2020. Our stay was simply superb, from the moment we booked the lodge to the moment we left, the team at Furano looked after us as if we were family. The hospitality is up there with the best I have experienced in Japan - it really was top class. When booking with Furano, you are not just getting luxury accommodation, but also what is essentially a first class bilingual travel agency service as well. Leon and Tim could not have done more to make us feel more welcome, or done more to help us get the most out of our few days in Furano. Their recommendations on where to eat and what to do really did make our trip. Their personal touches throughout our stay (I won't give anything away on that front!) displayed an attention to detail that went way beyond any of our expectations - they made us feel like super stars! In the build up to our trip, they were also incredibly helpful, and provided us with great suggestions on what to do in the time available. They really do go above and beyond what I would expect. The accommodation itself is a wonderful blend of Japanese and western culture. We stayed in Mori 2, and it was beautifully designed. The bed was super comfortable, the views were beautiful, and the lodge in general was spacious and has everything you need. The lodge was also in tip top condition and was super clean. They clearly take the covid situation very seriously and have put in place a number of well considered additional safety measures which really help to put your mind at east on that front. It's in a great location, with all of the famous sights within comfortable driving distances - and the lodge is surrounded by amazing places to eat - just ask the guest services team! The team also have some great tips on places to see that are a bit more off the beaten track, so worth asking them for their ideas on what to see. The onsen is also really well designed and very relaxing. A huge amount of thought and attention to detail has gone into the design, and it was a really enjoyable experience. We will be back to Furano to experience it in the snow, and will certainly be staying at Furano Lodges again, the accommodation is luxury, but the main reason for wanting to go back is the hospitality. Looking forward to seeing the team again next year at some point we hope!…
Beautifully appointed apartment well maintained to a very high standard. Fully fitted kitchen, in room deep bath tub and even a washing machine, you cannot ask for more. Guest services by Leon and Tim were thoughtful and spot on from dining to sightseeing options. Local specialities provided daily as compliments were also delightful. If you are looking for luxury accomodation with extra touch in Furano, this is the place. We will defintely choose Furano Lofts again.
Amazing hospitality and service await you at Furano Lofts. What a pleasant surprise to find such lovely accommodation - beautiful facilities with loads of personality. These are only topped by the wealth of local knowledge and little extras provided by Leon and Tim. We will certainly be back!!
We return year after year so we can be pampered in the luxury accommodations at the Furano Lofts. A boutique and quaint property with each detail well thought out. But it's the friendly service that we enjoy. It's the before, during and after of endless concierge services that the team at the Furano Lofts perfects. We have a large group and we come each year for the personable services and we love that the mainstay employees are always there to greet us. They are all quintessential hosts!! There's no point looking anywhere else when in Furano.
Spacious rooms by Japan standards with great detail to aesthetics and cleanliness. Hosts are very responsive and helpful in getting you around a Furano which really gives it a more personal feel than what you get in hotels (based on comments from my ski buddies who stayed elsewhere). The private onsen is the icing on the cake.