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Close to the beach San Agustinillo, San Agustinillo 70946 Mexico
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Traveler (22)
Room & Suite (18)
Dining (6)

About

#11 of 18 B&Bs / Inns in San Agustinillo
Location
4.5
Cleanliness
5.0
Service
3.8
Zazil is the Mayan word for ‘light’ and all that the idea of light signifies. On the Pacific coast of Oaxaca, Zazil is a unique retreat nestled under the southern arc of the sunlight reaching across the San Agustinillo Bay from east to west all day long. Zazil Retreats is set in a quiet, relaxed hilltop along the sea awash with gentle breezes, fresh sea air against a thick canopy of trees. Rise to birds chirping and rest at night to the soft sounds waves and crickets. Zazil is a place to harmonize your senses with all the effects of the natural surroundings. Lodge in one of nine large, private, separated rooms with breathtaking panoramic terrace views ocean. Resting behind each room is the Mexican Sierra Madre Mountains. Each room is a Mexican tropical ‘palapa’ structure with typical high ceilings made of tropical hardwoods thickly covered with skillfully woven dried palm leaves.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Concierge
Mosquito net
Wifi
Restaurant
Breakfast available
Non-smoking hotel
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Room features
Safe
Seating area
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
Languages Spoken
English, French, Spanish, German

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
33Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
11Reviews1Q+A1Room tip
Traveler rating
  • 7
  • 1
  • 0
  • 2
  • 1
Time of year
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Most Recent
Michael wrote a review Apr 2021
New York City, New York1 contribution3 helpful votes
I am a well-traveled 30 year old lawyer from New York. The host/owner of this property, Christa, is one of the most unhinged people I have ever had the misfortune of meeting. I was scheduled to stay at Zazil Retreat for 4 nights, but left due to serious safety concerns in the middle of the first night. I was surprised to learn after arriving to Zazil Retreat that the property has two attack dogs that roam the property loose at night (this information if not disclosed anywhere online). If you arrive to your room after dark (i.e., after dinner) when the attack dogs are roaming freely, you have to send a WhatsApp message to a security guard who tethers the dogs while you walk to your room, then instructs you not to leave your room until 7am when the dogs are no longer loose. (I have spent several weeks in the San Agustinillo area before, and can attest to the fact that it is generally regarded as a very safe place for travelers, which makes this Orwellian security measure especially bizzare). After a first night out of dinner and drinks in San Agustinillo, I sent a message to the security guard that I was returning to the property. While I had arrived to the property alone and had only listed myself on the reservation, I was returning to the property with another man to spend the night. Unknown to me (Christa did not check me in and I did not study the property's list of rules before leaving for dinner), Zazil Retreat has a strict policy that only guests who are registered at the time of booking are allowed to access the property. (To note, while I had only registered myself as a guest, there would have been difference in price if I had originally listed two persons). Shortly after my unregistered guest and I arrived to my room, Christa - who had been tipped off of by her security guard that another man was with me - arrived to unleash a tirade of verbal assaults and threats that were, simply, harrowing. Unable to explain to me why I would have been permitted to list a second guest on my registration form, but not to add a guest during my stay, Christa told me to "shut my f**king mouth". The ensuing verbal assault over the next twenty minutes included Christa calling my guest and me "disgusting", "pigs", stated she hoped we "would die in a pile of sh*t", and threatening to have her attack dogs unleashed upon us. The incident was so deeply unsettling that my guest, who was helpfully a native Mexican and fluent in Spanish, called the police and kept them on the line until I was able to pack my things for us to leave. Fortunately, this did prevent Christa, her security guard, or the attack dogs from harming us. I am at a loss to explain why my guest and I were made to suffer such horrific treatment by a property manager. I have never experience such treatment before in my life. In the days after my experience at Zazil Retreat, I have come to learn that Christa has a reputation about town as being homophobic, racist, and generally intolerant (which I cannot attest to, but I think is relevant to share to warn other LGBT/minority travelers to this area).
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Date of stay: April 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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remogisler wrote a review Apr 2021
Zurich, Switzerland208 contributions96 helpful votes
This locations gets two out of five stars. The location, rooms and views are great. For this I would give 5 stars. But the hospitality is zero. The “welcome” from the manger was a really bad first impression. She was somehow busy and came to us saying “Si?”...which gave us the impression of “what are you doing here?” She is really in the wrong place as being the manager who should be professional in hospitality. So said to have such a manager in such a nice location. Beside that: it was not possible to pay with credit card; we have not been informed ahead about that. She did not accept money transfer because of commissions and other reasons. The pool water circulation was not working. So to conclude: very nice room, nice view; host/hospitality: zero.
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Date of stay: April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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zaziedanslametro wrote a review Mar 2020
Geneva, New York3 contributions
My husband Francis and I came down, for the first time, to the coast of Oaxaca. We were fortunate enough to stay for 4 nights at Zazil. The place, and the people behind it, are thoughtful, mindful and beautiful. The amazing palapa and traditional coastal architecture, the personal and kind service and welcome, and the proximity to the beautiful beach below were just what we needed. As we told Christa on our way out, we are already thinking about when we can come back.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Warren W wrote a review Jan 2020
Mexico City, Mexico39 contributions42 helpful votes
+1
My wife and I love to travel. During our travels we sometimes happen to find an accommodation that is truly outstanding. We found such a place in a recent trip to the Mexican pacific coast south of Puerto Escondido at San Agustinillo, Oaxaca. Zazil Retreat is an ideal place to rest and relax. The large sparkling infinity pool is a perfect place to spend part of the afternoons. They offer yoga each morning and massage several days a week.The accommodations were exceptional. The most beautiful palapa rooms. The room was large and spotless. The breakfast was either continental or full American. The fresh tropical fruit for breakfast is a treat. The owners, Anton and Christa, make you feel like part of a family. They really want each guest to have a memorable experience. We really did have such an experience and look forward to our next visit.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Kasia K wrote a review Apr 2019
Ottawa, Canada2 contributions
I highly recommend staying at Zazil. Perched on top of a hill overlooking the ocean, the cabanas are comfortable and tastefully designed. The staff is welcoming and the breakfast is fresh and delicious. The beach is a short walk away (albeit down a steep hill), so it’s possible to go for a walk, swim, or run there in the morning before climbing the hill back up for a shower and breakfast. We came here in March 2019, and there was still construction taking place on some parts of the retreat centre, but that did not take away from our experience. The noise was minimal, and we actually couldn’t hear it from the Orion cabana, which is the farthest one away. We loved hanging out on the terrace of our cabana, soaking in the view and tranquility. In the middle of the day it would get quite hot on the beach and in town; but up on the hill the gentle ocean breeze kept Zazil perfectly comfortable. If you’re looking for a place where your stress will melt away, this is it.
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Date of stay: March 2019
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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susanmet wrote a review Feb 2019
Brooklyn, New York300 contributions19 helpful votes
+1
My husband and I stayed at Zazil for 5 nights and thoroughly enjoyed this beautiful hotel and its ocean view. The hotel is situated high up on the hill so you get a panoramic view over San Agustinillo and the ocean for miles in either direction. It's also tucked away in nature, so we didn't experience any noise other than the peaceful sounds of the ocean and natural surroundings. The included breakfast was very fresh - lots of fresh fruit, homemade jams, fresh bread, etc.. The hosts and staff were very warm and made us feel right at home. I could have spent all of our days on our room's balcony staring at the sea. It's an incredibly peaceful and beautiful place. I hope to return!
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Date of stay: January 2019
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: You can choose a king bed or two double beds in the suites.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kimberley L wrote a review Nov 2018
Ottawa, Canada3 contributions1 helpful vote
My partner and I stayed here 5 nights. The hospitality was so warm and the property is out of this world. It is quite high up so the views are stunning. We had a private cabana with four poster beds and mosquito nets, a gorgeous, huge shower with tiles and a bathroom. The front of the room was entirely a screen except for the door, leading on to our own lovely balcony overlooking the ocean and jungle. It was very hard to leave! The owners are delightful and about as multilingual as can be imagined. The staff were also extremely nice. One has the option of meals in a dining area on site en plein air overlooking the ocean. We had breakfast there every morning and it was really terrific- fresh fruit, freshly baked bread and the option of eggs etc. We had dinner there a couple of times and also really enjoyed it. The only thing I would mention is it is at the top of a VERY steep hill. It is walkable if you are in o.k. shape but if not, we understand there are free shuttles available to the beach (or inexpensive taxis). Also payment is cash only (in MXN currency), 50% up front shortly after the time of booking by wire transfer -- this seemed a little unusual to me but all went completely smoothly. All in all, we'd recommend staying here without hesitation. Note that they are pretty new - open for roughly the past 2 years (?) which likely accounts for how few reviews we could find. They were in the process of building a studio and swimming pool during our stay.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$90 - $116 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoOaxacaSan Agustinillo
NUMBER OF ROOMS
8
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Frequently Asked Questions about Zazil Retreat
Which popular attractions are close to Zazil Retreat?
Nearby attractions include Hridaya Yoga (0.2 miles) and National Mexican Turtle Center (0.5 miles).
What are some of the property amenities at Zazil Retreat?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Zazil Retreat?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Zazil Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Zazil Retreat?
Conveniently located restaurants include La Mora Café, La Termita, and La Cuisine.
Does Zazil Retreat have airport transportation?
Yes, Zazil Retreat offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Zazil Retreat located near the city center?
Yes, it is 0.06 miles away from the center of San Agustinillo.
Are pets allowed at Zazil Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Zazil Retreat?
The staff speaks multiple languages, including English, Spanish, French, and German.