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Chagala Hotel Aktau

Microdistrict 1, Aktau 130000 Kazakhstan
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Traveler (41)
Room & Suite (34)
Dining (6)


#5 of 16 hotels in Aktau
Located next to the Caspian Seashore in Aktau city, the hotel features 80 rooms, fitness centre, restaurant and parking. All rooms have a balcony enjoying the views of the Caspian sea and include buffet breakfast and wifi. Apartments have a separate kitchen and living room. The property belongs to Chagala group which is guarantee of security and know-how. Chagala bus stop is 5 minutes' walk from the hotel, providing access to Aktau Bus Station and the city centre. A transfer to the Airport (29 km) is available on request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Breakfast buffet
Breakfast in the room
Meeting rooms
Fax / photocopying
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
Languages Spoken
English, Russian
58Reviews1Q+A11Room tips
Traveler rating
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  • English
I arrived that hotel after a long flight at 22:30 the first shocked was , they said the restaurant is closed and there is nothing to eat not even a sandwich. The second shock was when i went to room, the terrible food smell, after all that hunger the food smell was killing and it was impossible to sleep there. As the kitchen was closed at night and could not eat waited for the breakfast impatiently , but when i saw staff cooking food using their hand without wearing anything and doing service of pancake with their hands was really discussing. I know in Aktau there is no much choice but i hope this guys change their service
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Response from Sales E, Manager at Chagala Hotel Aktau
Responded Jan 23, 2019
Dear Gönenç D, thank you for your comments. We have very few food orders after 10 PM, therefore our restaurant closes at 10 PM. However, we do apologize if that caused any inconvenience and we should have helped you to get a food delivery from any of the restaurants in town. We kindly ask you to give us another opportunity to show you that we do much better and what has happened is not within our standards. Best regards, The Hotel Management
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I stayed in this Hotel on 06th of April 2018. Reception is professional, quick check in and check out. Very helpful young guy Receptionist, unfortunately I can’t remember his name. Breakfast is Good. Standard Room is small, bed is clean, but Bathroom is dirty, not cleaned properly from previous guest. Tiles in the bathroom are old.
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The most famous Hotel chain in Kazakhstan , offer anytime a good choice considering price and quality. Here, in Aktau , very far from the centre of town , plus a poor desk service at reception, plus a low level in breakfast quality,don"t remain a good chance for traveller or business men. The best choice should be the mini apartment where the space are more confortable.
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Clean and comfort room but not expensive. Kind and friendly staffs. It's a little far from central of city. It takes 20-30 minutes by walk. But you can take a bus from big street that is located at north side of the hotel.
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Most of the people - those on reception were really helpful and friendly as was the guy that served behind the bar. The restaurant staff were not so friendly possibly due to language barrier even though a smile or acknowledgement would have been nice. My room was good having a kitchenette area and a small longe area.
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$30 - $36 (Based on Average Rates for a Standard Room)
KazakhstanMangystau ProvinceAktau
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Frequently Asked Questions about Chagala Hotel Aktau
What are some of the property amenities at Chagala Hotel Aktau?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Chagala Hotel Aktau?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Chagala Hotel Aktau?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Chagala Hotel Aktau?
Yes, free parking is available to guests.
What are some restaurants close to Chagala Hotel Aktau?
Conveniently located restaurants include Beef Eater Bar&Grill, Chechil Pub Aktau, and Barbeque From Uncle Gadim.
Are there opportunities to exercise at Chagala Hotel Aktau?
Yes, guests have access to a fitness center during their stay.
Does Chagala Hotel Aktau have an airport shuttle?
Yes, Chagala Hotel Aktau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chagala Hotel Aktau?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chagala Hotel Aktau?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chagala Hotel Aktau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Chagala Hotel Aktau?
The staff speaks multiple languages, including English and Russian.