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Sugar Bay Club

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Sugar Bay Club
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
80 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed July 22, 2016

I had such a pleasant stay here. The rooms did need a bit of updating, mainly the bathrooms, but they were spacious and spotless. Comfy beads, flat screen tv, good aircon, toiletries provided. Lovely swimming pools which you get pretty much to yourself during the day. Two pools and kids pools.lovely gardens and you just walk out the back to... More 

2 Thank Divejb
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Divejb, We would like to thank you for taking the time to write about your stay with us! We can never have enough feedback and we truely value our guests opinions. We are thrilled to hear that you enjoyed your stay at our property and that you were able to enjoy all the amenities that we offer. Having five restaurants... More 

England, United Kingdom
Level Contributor
186 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed July 3, 2016 via mobile

Greeted with a warm welcome from Ophelia, who showed us to our room and explained about amenities and the water not being available at night. Nice pool area and seating leading out on to the beach, though this beach is no where near as nice as Frigate bay. 2 double beds with fridge and kitchenette area and bath/shower room. Overall... More 

Thank luv2holidayinthesun
Chelsea J, General Manager at Sugar Bay Club, responded to this review

Thank you very much luv2holidayinthesun for your kind remarks. I will be sure to forward this message to Ophelia. We are constantly working on updating our property and ensuring that we offer our guests a comfortable and enjoyable stay. We thank you for staying with us and we do hope to welcome you again to our hotel in the near... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 25, 2016

Dirty! Not just untidy or outdated; but filthy. From the dish water behind the restaurant where we had to park to the stained and crum filled furniture inside the room. Untrained staff who simple ignored our complaint of lights not working. It feels unsafe and unprotected. It is badly kept and appears to have been this way for quite some... More 

3 Thank caribbeantraveller1

Travelers are raving about these Frigate Bay hotels

British Columbia, Canada
Level Contributor
790 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
Reviewed April 10, 2016

The staff at the front desk are somewhat lackadaisical so when I phoned after 10:00 p.m. to ask why we didn't have any water, they just said they were surprised we were not told at check in. Apparently there are water restrictions in place. You get the feel that this was once a well kept hotel, but it seems to... More 

Thank Codiak!
Los Angeles, California
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 30, 2016

This hotel is not a luxury property but it gets the job done. We stayed in one of their newer Ocean View Rooms as we were travelling with a team of professional athletes and our stay was absolutely fine. The ocean was literally at our doorstep and the sound of waves crashing from the Atlantic morning, noon and night was... More 

Thank Coccosavannah
Waterbury Center, Vermont
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 26, 2016 via mobile

My initial reaction to our room was negative because of the strong smell from cleaning products. I even went to the grocery store adjacent to buy baking soda to absorb the smell. After that, the odor was not noticeable. I did mention it to the front desk, and they were very apologetic. The rooms were comfortable could use a little... More 

Thank Connie L
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 25, 2016 via mobile

I went here on January and it wasn't bad at all. The room was clean and the staffs were friendly. There are a lot of restaurants close by that serves great food and there were also a supermarket and duty free store nearby.

Thank Michelle P
Atlanta, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 23, 2016 via mobile

Came into the room and, and as always, check the bed, mattress and box spring. BUGS! Trying to get a different hotel. Yes, they offered me another room, but I'm disinclined to accept another room where there are bugs! Yeeesh! Took a picture, but most of them had scattered!!!!

Thank Craig M
Leeds, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 21, 2016 via mobile

My friend & I stayed for 8 days & loved the hotel. We were in the new garden rooms block & although our balcony didn't have a great view it didn't matter as we were a few feet away from the beach. Yes it's not a sunbathing beach but it's perfect for a morning walk. Our room was large, clean... More 

Thank BecciLeeds
Chelsea J, General Manager at Sugar Bay Club, responded to this review

BecciLeeds, Thank you for taking the time to provide feedback on your stay with us. We are so thrilled to hear that you loved our hotel and the newly upgraded room that you were in. We are working on the Garden in that area to provide a more picturesque view for our guests. Our pool areas are very tranquil and... More 

Bridgetown, Barbados
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 15, 2016

This hotel has a deceptively romantic name. it is quite dated and has obviously not been renovated since circa 1980s. On arrival, you are greeted by obviously untrained hotel staff in an untidy reception area with boxes of junk and paint cans piled around. They were bored and lethargic even in tourist high season when you couldn't get a room... More 

Thank JillB087
Chelsea J, Manager at Sugar Bay Club, responded to this review

Dear JillB087, I do apologize that your stay with us was not up to your expectations. At the end of last year, we completed renovations on 24 rooms at the hotel and are in the process of planning our next phase of renovations. I sincerely apologize that you felt you were not welcomed like you should have been by our... More 

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Hotel & Grounds (15)
Pool/Beach Area (24)
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Room/Suite (10)
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Management photos: Courtesy of the property manager

All Management Photos (22)
Room/Suite (15)
Pool/Beach Area (2)
Hotel & Grounds (1)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sugar Bay Club Hotel is located in the lively Frigate Bay area of St. Kitts and our property is set amidst five acres of beautifully landscaped gardens on the Atlantic Ocean. We offer four restaurants on property, a duty free liquor store, a souvenir shop, an Express Mart and two fresh water swimming pools. Our St. Kitts Hotel is perfect for a relaxing tropical vacation. The Sugar Bay Club Hotel has eighty-nine rooms and suites. We offer amenities such as complimentary wireless internet access, air conditioning, cable TV, telephone, hairdryers, refrigerators, microwaves, tea/coffee making facilities, kitchenettes and private patio or balcony. Choose your view of the Atlantic Ocean, our vibrant garden or one of our two swimming pools. ... more   less 

Additional Information about Sugar Bay Club

Address: Zenway Blvd | Frigate Bay Beach, Frigate Bay, St. Kitts
Location: Caribbean > St. Kitts and Nevis > St. Kitts > Frigate Bay
Price Range: $86 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sugar Bay Club 3*
Number of rooms: 89
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Also Known As:
Sugar Bay Club Hotel Frigate Bay
Sugar Bay Club St. Kitts/Frigate Bay
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Questions & Answers

Here's what travelers have asked, with answers from Sugar Bay Club staff and other travelers.
3 questions
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Questions? Get answers from Sugar Bay Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Oceanfront rooms have an incredible, uninterrupted view of the Atlantic ocean right by your doorstep!”
 of 5 bubbles Coccosavannah, Mar 30, 2016 | Read review
“We had a Garden Room Nice for Couple..”
 of 5 bubbles johncF9634BF, Feb 5, 2016 | Read review
“I stayed in the room literally right next to Reception. Quiet all night.”
 of 5 bubbles Duracell1974, Sep 12, 2015 | Read review
“If you want a good room, go to a different property.”
 of 5 bubbles Q5377HZpaulm, Jul 16, 2015 | Read review
“The best rooms have an ocean view.”
 of 5 bubbles tml90, Mar 25, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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