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    Figuerola Resort and Spa

    Carretera de Hospitalet de L'Infant a Mora la Nova C-44, Km 11.4, 43891 Vandellos, Spain
    011 34 977 10 01 22
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    2/2/2018 2/3/2018
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    $96
    $96
    $96
    Traveler (120)
    Room & Suite (42)
    Storyboard
    Overview
    • Excellent23%
    • Very good35%
    • Average21%
    • Poor11%
    • Terrible10%
    Jul 17, 2017
    “Great Romantic dinner”
    1 week ago
    “Dreadful service and terrible food. The y do not deserve even 1/2 a star.”
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Golf course
    Laundry Service
    Ski-In / Ski-Out
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 2Feb 3
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (209)
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    1 - 5 of 16 reviews

    Reviewed 1 week ago

    Location: beautiful Cleanliness: Non-existence Facilities: destroyed Restaurant: I got a chicken leg quarter with the bone (apparently slowly cooked) that was cold and no properly cooked. The side dish were potatoes cooked in fish stock so it was an inedible & awful combination (picture attached)....More

    Thank Javier A
    Response from rrppfiguerola, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded 1 week ago

    Good afternoon sir, We're sorry that your experience was not as good as you expected. We were verifying the problems that you're describing on your feedback. We know that is true that at first your chicken was a little bit cold, but immediately the waiter...More

    Hotel's Favorite
    Reviewed June 8, 2017

    Arrived here fir a wedding, breathtaking views, friendly helpful staff. Food we are throughout our stay was gorgeous. Our 14year old son particularly enjoyed the buffet breakfast selection. Free wifi. Just loved the p,ace

    Thank Taylorscamping
    Reviewed July 17, 2017 via mobile

    Last weekend we celebrated a birthday and the Romantic dinner was really good. Very good quality and quantity. The treatment good too. The Spa was a little left a part but we could sunbathe in a terrace beside the Spa, the views are fantastic. If...More

    Thank MARIA TERESA G
    Response from Figuerola H, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded October 28, 2017

    Hi, we're glad to know that our hotel and its services were satisfying your needs and wishes to make your stay perfect as more as possible. We hope to see you again and this time to overcome your expactations. Greetings

    Reviewed March 7, 2016 via mobile

    We been there to have a relaxing weekend and so it was, the site is magnificent, surrounded by mountains, quiet and in the middle of nature, the golf course is right, the hotel features an outdoor pool. In the afternoon we went to the SPA,...More

    Thank Jose Antonio M
    Response from Natalia V, Director General at Figuerola Resort and SpaResponded June 30, 2016

    Dear customer, We greatly appreciate your comments about your stay in our Hotel. Surely his next visit would serve your requirements , because fortunately we have expanded our staff in order to cover a proper schedule for all our customers. Hope to see you soon....More

    Reviewed February 14, 2016

    Worst Valentine's Day with my family ever. No decent breakfast, the only good stuff was from outside of the hotel. SPA: How dare you call two bathtubs a SPA. Swimming cap for 10€??? (No worries you can get them outside the hotel for 2€) A...More

    2  Thank Sebastian F
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Meeting Rooms
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Indoor pool
    Details
    • Price range
    • $96 - $152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 67
    • Reservation Options
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    • Location
    • Spain >
    • Catalonia >
    • Province of Tarragona >
    • Costa Dorada >
    • Baix Camp >
    • Vandellos
    Add Photo Photos
    Traveler (120)
    Room & Suite (42)
    Dining (18)
    Pool & Beach (6)
    Hotel & Grounds (73)
    Bathroom (1)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Javier A
    Good morning, I would like to know how your director of customer´s care can mock a guest who is genuinely complaining about a terrible service offered by your hotel. Also, how can he knows the time spent by this couple in the restaurant when nobody was around? They arrived at 15:35 pm it took more than 30 minutes for a salad to arrive and after paying by card, they were waiting another 20 minutes for the promise of a courtesy drink that never arrives. The couple left at 17:40 pm after paying bill at 17:05 by card while having coffee (and a cigarette outside). This hotel should be closed and please, do not attept to bring endangered animals to this place or they won´t survive (with your care) for the pleasure of humankind. Note: Instructions on how to manage your hotel would be appreciate due to the fact that everything is "disconnected", "not working" and/or "broken" when you do not have enough guests. Thank you for your time.
    January 12, 2018|
    AnswerShow all 2 answers
    Response from rrppfiguerola | Property representative |
    Dear Sir, as you can read in all our preview answers to good and bad feedbacks we always accept them and admit the problems, and consecutively we work in order to solve them. We don't thik that your critic was "genuinely... More
    0
    Votes
    Google Translation
    Room Tips
    "My best tip is: Avoid this place, please. for your own good karma and health."
    Read review
    "Rooms on front face golf course snd ours had balcony"
    Read review
    "Suites are quite large and comfortable."
    Read review
    "All rooms seem fine"
    Read review
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