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Figuerola Resort and Spa

Traveler (152)
Room & Suite (39)
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Overview
Carretera de Hospitalet de L'Infant a Mora la Nova C-44, Km 11.4, 43891 Vandellos Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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1 - 5 of 17 reviews
Reviewed September 8, 2018 via mobile

We arrived by motorbike during the heat of the afternoon. We felt hot and tired and looked forward to cooling down in our room. The receptionist was abrupt when she asked for our I'd. We had our eu driving licences which are acceptable, but no,...More

Date of stay: September 2018
Thank penelope_pit_stop123
Reviewed January 8, 2018

Location: beautiful Cleanliness: Non-existence Facilities: destroyed Restaurant: I got a chicken leg quarter with the bone (apparently slowly cooked) that was cold and no properly cooked. The side dish were potatoes cooked in fish stock so it was an inedible & awful combination (picture attached)....More

Date of stay: January 2018
Thank JavierA3171
Response from rrppfiguerola, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded January 9, 2018

Good afternoon sir, We're sorry that your experience was not as good as you expected. We were verifying the problems that you're describing on your feedback. We know that is true that at first your chicken was a little bit cold, but immediately the waiter...More

Reviewed July 17, 2017 via mobile

Last weekend we celebrated a birthday and the Romantic dinner was really good. Very good quality and quantity. The treatment good too. The Spa was a little left a part but we could sunbathe in a terrace beside the Spa, the views are fantastic. If...More

Date of stay: July 2017
Thank MARIA TERESA G
Response from Figuerola H, Director de Relaciones con Clientes at Figuerola Resort and SpaResponded October 28, 2017

Hi, we're glad to know that our hotel and its services were satisfying your needs and wishes to make your stay perfect as more as possible. We hope to see you again and this time to overcome your expactations. Greetings

Reviewed June 8, 2017

Arrived here fir a wedding, breathtaking views, friendly helpful staff. Food we are throughout our stay was gorgeous. Our 14year old son particularly enjoyed the buffet breakfast selection. Free wifi. Just loved the p,ace

Date of stay: June 2017
Thank Taylorscamping
Reviewed March 7, 2016 via mobile

We been there to have a relaxing weekend and so it was, the site is magnificent, surrounded by mountains, quiet and in the middle of nature, the golf course is right, the hotel features an outdoor pool. In the afternoon we went to the SPA,...More

Date of stay: August 2015
Thank Jose Antonio M
Response from Natalia V, Director General at Figuerola Resort and SpaResponded June 30, 2016

Dear customer, We greatly appreciate your comments about your stay in our Hotel. Surely his next visit would serve your requirements , because fortunately we have expanded our staff in order to cover a proper schedule for all our customers. Hope to see you soon....More

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About
Description
The Hotel Figuerola Resort & Spa is really a wondeful farmhouse build in the XI century located in Vandellòs, in the Priorat region, surrounded by the mountains of Sierra de Llavería, Tarragona. Since 2004 More offers a dreamlike place where you can spend unforgettable holidays. Its facilities include spa, fitness room, indoor and outdoor pool, restaurant and beautiful rooms. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Golf course
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Ski-In / Ski-Out
Wheelchair access
Beachfront
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
67
Price range
$101 - $176 (Based on Average Rates for a Standard Room)
Location
Spain > Catalonia > Province of Tarragona > Costa Dorada > Baix Camp > Vandellos
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
67
Price range
$101 - $176 (Based on Average Rates for a Standard Room)
Location
Spain > Catalonia > Province of Tarragona > Costa Dorada > Baix Camp > Vandellos
Photos
Traveler (152)
Room & Suite (39)
Dining (18)
Pool & Beach (6)
Business Center & Event Rooms (5)
Family and Play Areas (1)
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Nearby RestaurantsSee all 4 nearby restaurants
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Questions & Answers
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JavierA3171
Good morning, I would like to know how your director of customer´s care can mock a guest who is genuinely complaining about a terrible service offered by your hotel. Also, how can he knows the time spent by this couple in the restaurant when nobody was around? They arrived at 15:35 pm it took more than 30 minutes for a salad to arrive and after paying by card, they were waiting another 20 minutes for the promise of a courtesy drink that never arrives. The couple left at 17:40 pm after paying bill at 17:05 by card while having coffee (and a cigarette outside). This hotel should be closed and please, do not attept to bring endangered animals to this place or they won´t survive (with your care) for the pleasure of humankind. Note: Instructions on how to manage your hotel would be appreciate due to the fact that everything is "disconnected", "not working" and/or "broken" when you do not have enough guests. Thank you for your time.
January 12, 2018|
AnswerShow all 2 answers
Response from JavierA3171 | Reviewed this property |
Dear Director of Customer Care / Waiter / Chef? / and other potential roles you are able to perform as a multitask employee, I appreciate your effort and care within the restaurant and the hotel during (I hope) low season... More
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Room Tips
"My best tip is: Avoid this place, please. for your own good karma and health."
JavierA3171
Jan 8, 2018
Read review
"Rooms on front face golf course snd ours had balcony"
Taylorscamping
Jun 8, 2017
Read review
"Suites are quite large and comfortable."
JillK517
Nov 22, 2015
Read review
"All rooms seem fine"
66carolb
Aug 20, 2013
Read review
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