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Traveler (3270)
Room & Suite (925)
Pool & Beach (421)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“pool bar”(491 reviews)
“half board”(276 reviews)
“superior room”(227 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Hotel deals
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Hotel deals
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Reviews (6,484)
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4,146 results
Traveler rating
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1,549
586
198
89
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1,724
1,549
586
198
89
Show reviews that mention
All reviewspool barhalf boardsuperior roomsea viewla gomeraair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayreception staffanimation teamthomson repplenty of choicelunch and dinner
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1,301 - 1,305 of 4,146 reviews
Reviewed November 4, 2016

There was an excellent atmosphere in the hotel. Not too crowded by the pool, the entertainment was not too loud so you could take it or leave it. The location is brilliant with most rooms having a really good view. I will definitely returnMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank Nick T
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded November 5, 2016

Dear Nick, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your expectations. We are happy to read that...More

Reviewed November 4, 2016

We stayed there with our seven year old daughter. t was really good and would go back with out a doubt. Great staff, lovely pools and restaurant.We had a top floor room with an amazing sea view. With my daughters bed opened out, passing onto...More

Thank Peter W
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded November 5, 2016

Dear Peter, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read your praising comments...More

Reviewed November 3, 2016 via mobile

i have been to this hotel many time, and going back in january. the hotel is beautiful, the rooms on the top floors are fab they are classed as superior. the bottom floors could do with a lick of fresh paint but very clean. the...More

1  Thank Danielle H
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded November 4, 2016

Dear Danielle, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to mach your holidays expectations. Your enthusiasm for our staff is very much...More

Reviewed November 3, 2016 via mobile

Let's get the bad out of the way first, the two hour transfer from the airport with a tired 4 and 3 year old was ridiculous. The 56 seater coach decided to drop at the Royal Sun apartments which basically is down a single track...More

4  Thank Mr_Lewis6
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded November 6, 2016

Dear Mr. Lewis, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló Santiago and are delighted to read that we were able to match your holiday expectations. We are very sorry for the inconvenience...More

Reviewed November 3, 2016

Hotel and staff were fantastic.View from the balcony was amazing.Will be coming back after Christmas if we`re guaranteed the same room.Came here about 20 years ago and had forgotten how beautiful it is here.More

Thank suehuxley
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded November 4, 2016

Dear Guest, We greatly appreciate the time you spent to share your recent holidays experience at our Barceló Santiago hotel, and we thank you for your kind recoomendation to Tripadvisor's readers. According to your comment about the room , unfortunately we are not able to...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
$119 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#1 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (3270)
Room & Suite (925)
Pool & Beach (421)
Dining (176)
Amenities (37)
Family and Play Areas (19)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
petemaggie21
May 22, 2018|
AnswerShow all 3 answers
Response from Mim2609 | Reviewed this property |
The right answer would come from the hotel themselves. Contact them, they are very helpful and will do their best. Have a great time!
1
Vote
l0wriwj0nes
May 21, 2018|
AnswerShow all 4 answers
Response from Lynda6052 | Reviewed this property |
Bathrobes, slippers, free safe, tea & coffee making facilities, and a higher floor.
0
Votes
Lucy270375
May 20, 2018|
AnswerShow all 3 answers
Response from Mim2609 | Reviewed this property |
It is your choice and depends what kind of drinks you prefer; I would say the drinks included in the all-inclusive option( mostly local) are more than enough for me and my husband, but some people would prefer to have... More
0
Votes
Room Tips
"I think all rooms have a sea view."
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"Sea view rooms are peaceful"
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"Floors 4 and 5 are best unless you are going for premium on 6, 7 and 8 which, in my view having done both..."
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"Ask for sea view at the back. Amazing Rooms at front are noisy,bars outside hotel can be lively until after..."
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