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Barcelo Santiago

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La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
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3,790 Reviews from our TripAdvisor Community

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Showing 2,567: English reviews
Deal, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Setting was Stunning, even saw a Pod of Dolphins go by. The Staff were excellent and friendly. The food was incredible and the whole experience Blissful. A wonderful holiday for my whole family with ages ranging form 4 year to 67. Thank you Barcelo

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
1 Thank anthonye63
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear anthoneye63. Thank you very much for your nice comments about your last stay with us. We are very happy to know you had a nice time and you enjoyed with our services and facilities. We are waiting for your next visit. Have a nice summer. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When we first arrived at our hotel we were instantly impressed by the interior and the look of the hotel. However, the staff when we were checking in seemed more interested in other matters rather than having us checked in, there was no customer to staff connection that you usually get when you visit other hotels. When we got to... More 

Helpful?
2 Thank Karis H
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Karis, It has been very kind of you, that you took the time to let us know about your experience, We hugely appreciate your sincere words about our animation team, food at the bar and breakfast. It is a great pleasure to know that you have enjoyed your stay with us. All our team hopes to get an opportunity... More 

Suffolk, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

An enjoyable holiday: Nice pools, amazing view and good hotel room and a fair variety of food. Would recommend. However, more suited for families and children. Overall a lovely stay with very minor hiccups.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank hollyc424
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear hollyc424, Thank you for reporting us your experience after your last stay at Barceló Santiago. It is a real honour to know that you enjoyed it. We look forward to receive your visit soon and we remain at your disposal. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nowhere is perfect, we had some small issues with the smell from the drain in our room, which was sorted, however it came back the next day. Yet the staff kept trying and it did get better, not sorted but better. It was my first time going to the hotel so I was quite shy and didnt get involved in... More 

Helpful?
2 Thank Kira K
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Kira, We very much appreciate your comments regarding your stay at the Barceló Santiago.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Canterbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I am brand loyal and have stayed with Barcelo 3 times; I recommend this hotel for its attentive staff, cleanliness and food quality. The seaviews are amazing, dolphins can be seen swimming in the sea and the coastline of La Gomera can also be seen from sea view rooms. The air conditioning is not perfect in the rooms, (hence my... More 

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
2 Thank Z2513CVsarah
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Z2513CVsarah, Thank you very much for your comments and for your loyalty to Barceló. It is very important for us to know that we are working in the right direction and this is one of the reasons because our guests visit us year after year. Hope to see you soon here again at Barceló Santiago Best regards, Marta Chincho... More 

Plymouth, England, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just returned from a lovely week at this hotel. Firstly I would like to commend every individual member of staff for their hard work and dedication. They really made a difference to our stay. You should be proud of your Team. On arrival we were checked in by Fernando who made us feel very welcome. Within 10 minutes... More 

Helpful?
1 Thank Karen N
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Karen, Thank you very much for your review. It was a pleasure to welcome you! We are very glad to read that you had a great holiday. We always do all our best to make your stay unforgettable and it an honour to check that we have get it. We will transmit you kind words to Fernando, he will... More 

Middlesbrough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just come back from a 7 night stay. We went all inclusive which I would recommend as you don't need to worry about money when you are there. Wide variety for food something for everyone. Good quality too. Restaurant staff work really really hard. If you want to sit outside you need to wait sometimes for a table but this... More 

Helpful?
1 Thank eliciacook
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear eliciacook, On behalf of the entire team we would like to thank you for sharing your opinion and we will take note of your comments because the clients satisfaction is very important to us. We hope to have the opportunity to see you next time. Have a nice summer and best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel, excellent location everything about this Hotel staff, food entertainment was great. The only criticism is the rooms need updating, otherwise we had a fantastic time and would definitely recommend this to our family and friends

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank S8486ZHkeving
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear S8486ZHkeving, Many thanks on behalf of the entire team for these kind words and we are very pleased to hear that you have enjoyed your stay here with us at the Barceló Santiago. We hope you will come and visit us again real soon. Kind regards, Marta Chincho Gonzalez Guest Experience Manager More 

Skipton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Absolutely loved our stay at Barcelo Santiago just wish we had gone for longer than a week! Will definitely be going back. Everybody was so friendly and couldn't do enough for you. Food yummy, views to die for & very relaxing.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank nicolajaneh2016
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear nicolajaneh2016, The whole Barceló Santiago Hotel staff and myself would like to thank you for your comment posted here on TripAdvisor! It was a pleasure to accommodate you in Tenerife. Your feedbacks are very important to us, they reward our teams and their constant efforts to improve their quality of service throughout the seasons. Have a nice summer. Best... More 

Glasgow
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the second visit to this hotel and enjoyed it better first time around . Hotel was very busy and fighting for sun loungers is not my idea of fun . Spanish guest were treated far superior in my opinion what they requested they got . The rooms were clean but tiered and very hot air con was not... More 

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
4 Thank H5609HRdeborahc
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear H5609HRdeborahc, First of all we would like to thank you for the time you have spent sending your comments. . We are really sorry for not having reached your expectation during your stay. We take into account your suggestions in order to improve our service ,but I would like to inform you that all our guest are treated to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free Internet
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Barcelo Santiago**** hotel is situated in the most beautiful natural setting in the south of Tenerife, with unique views of the island of La Gomera and the Los Gigantes cliffs, and just 200 metres from the nearest beach. This unique and attractive hotel offers an extensive variety of facilities for a complete relaxation. Enjoy large and comfortable rooms with sea views, 3 swimming pools (one of them heated), as well as the spa. In addition, lovers of good food will enjoy the hotel's unique service and fabulous cuisine ranging from the most traditional to the most international of cooking. ... more   less 

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $97 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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