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Barcelo Santiago

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3,932 Reviews from our TripAdvisor Community

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Showing 2,643: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Just returned from 10 days at Barcelo Santiago! Honest review below: Hotel - clean & welcoming. Large rooms (we stayed in a superior room). Amazing sea views from a very large balcony! Modern bathrooms with a separate loo, which is useful. Bedroom furniture could do with an update to something more modern & fresh looking. Tea & coffee facilities &... More 

Helpful?
Thank 4691Deb
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel out of season so nice and quiet. Stones throw from a beautiful sandy beach, large pool. Our room was a little tired but very clean and the staff were lovely. We are slowly working our way through the Barcelo hotels and would highly recommend.

Helpful?
Thank Wedemire
cardiff
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

After pondering on where to spend our summer holiday this year, my husband, myself and our daughters (aged 19 + 14) decided on staying here from Aug 16 - 23. We arrived on the Tues evening and we're dealt with at reception quickly and efficiently and we were given the keys to our rooms. I had emailed the hotel direct... More 

Helpful?
2 Thank francis t
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms- the air conditioning was very poor and blew out warm air. The rooms were very basic and were in need of serious renovation. We weren't provided with a kettle either to sterilise bottles for the baby, this was charged at €3 per day which we refused to pay. Pool area- we liked the pool area, lovely views over the... More 

Helpful?
1 Thank Louise578
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Thank you very much for choosing us for your holidays in Tenerife. I apologize if we did not fulfil your expectative, but according with your comment about all inclusive customers were treated like rubbish , I cannot agree with that at all, we treat every customer equally, with the same respect and courtesy that we would expect ourselves. Hope... More 

Banstead, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great time,weather brilliant ,lovelyl staff,food and hotel. Would have been better if more to do outside hotel as not make your bars and shops local so best to go Ai. There is one restaurant near hotel on the sea front I wodmansterne give 5 stars could not fault it.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank Denise B
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Denise, Thank you very much for your nice comment. Your feedback encourages us to keep working every day to get to meet the expectations of all customers. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting. Have a nice time back home Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Derby, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I guess the weather helps but must recommend the Barceló Santiago very clean throughout staff are always busy and attentive. as a family hotel you never seem to be over ridden with children and there's plenty on offer for them. the pool has distinctive areas and a plentiful supply of sun loungers and shade (if your early enough).

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank philippQ2870LL
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear philippQ2870LL Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your feedback and we will take in consideration your comments as this is a good opportunity for us to improve. Thank you very much once again,... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel with superb service and beautiful variety of food. Went all inclusive which was great. Children 11 & 13. Lovely to be able to walk to beaches along a stunning promenade with beautiful views. Only things id improve, whilst there are 3 pools they get very busy, could do with being bigger for the size of hotel. our room... More 

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank juliias2016
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear juliias2016, Greetings from Barceló Santiago. We would like to thank you for your review. It is through the valuable observations of our clients that we are able to achieve our main goal, which is being able to create unforgettable memories. We sincerely hope to have the opportunity to welcome you again in a future occasion. Best Regards, Marta Chincho... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Day 1 we walk into a very dark and dismal reception area. A complimentary juice but no glasses. The staff behind the reception trying there best. Our hearts sank as we went to our far from 'spacious' room. It had a layer of dust over most things and the mini bar was empty. I tried to reassure my girlfriend that... More 

Helpful?
3 Thank paul G
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Paul, I hope that after several days here with us you are enjoying your holiday. Please feel free to contact me for anything you need, my main goals is to make customers happy. Thank you very much and I hope you have a nice time with us. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

The view from our room was fantastic almost like we were in the sea. Room's were so clean well equipped and comfortable the restaurant was excellent excellent service, food quality and choices pool area was lovely and very clean

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank laurahF3379WE
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear laurahF3379WE, Thank you very much for choosing us for your holidays in Tenerife. We appreciate your comment about the view, rooms and food. It is our main goal. We hope to see you next time. Do not hesitate to contact us if you need something. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Welwyn Garden City, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you like natural beauty, this hotel is in a fantastic location looking out towards the cliffs of Los Gigantes..There isn't really a beach as such which is why the sunloungers are a big problem as other reviewers have mentioned. For the size of the hotel, the pools are not really big enough and there just aren't enough loungers. I... More 

Helpful?
2 Thank Ruth R
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Ruth, Thank you very much for your kind words about the hotel and about Tenerife. We are glad to know you had a nice time with us and you had a lot of fun during your excursions. Tenerife is amazing, and Teide by night is one of the best tour. Thank you for your comment and have a nice... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Barcelo Santiago**** hotel is situated in the most beautiful natural setting in the south of Tenerife, with unique views of the island of La Gomera and the Los Gigantes cliffs, and just 200 metres from the nearest beach. This unique and attractive hotel offers an extensive variety of facilities for a complete relaxation. Enjoy large and comfortable rooms with sea views, 3 swimming pools (one of them heated), as well as the spa. In addition, lovers of good food will enjoy the hotel's unique service and fabulous cuisine ranging from the most traditional to the most international of cooking. ... more   less 

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $94 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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