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Barcelo Santiago

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Barcelo Santiago
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3,942 Reviews from our TripAdvisor Community

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Showing 2,648: English reviews
Newark
2 reviews
5 of 5 stars Reviewed yesterday NEW

Visited on the 12th for a week... it was a lovely hotel, amazing week for relaxing! loads of food and drink variety. Staff were very kind but need to improve the air con, it was absolutely terrible!!!

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank Sam J
Ruda Slaska, Poland
1 review
5 of 5 stars Reviewed yesterday NEW

Great holiday, staff at a high level, a fairy-tale town. In this hotel you can not be bored. It has a wide range of activities both during the day and evening. Only I would have done something about reserving sunbeds pools for guests. Sometimes people who have reserved it came after 2-3 hours. It was annoying.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank 822maciejola
Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is excellent for families and couples alike with stunning views from the pool terraces of Los Gigantes and the Ocean, restaurant and bars all giving good service, entertainment could be a little more professional but overall was good. Cleanliness throughout the hotel was excellent too,with polite & helpfull reception staff.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank John S
Edinburgh, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hi I will just make this short, but my family and I had a fantastic time string at this hotel for one week, beautiful views from our room, the good was great, if you are looking for a peaceful area then this is it as there's not much at al to do very close by but you can get a... More 

Helpful?
Thank tracey w
London
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for a week flew out on Tom4710 from LGW on Sunday the 14 August as a party of 4. Arrived in our rooms at 01:30 the coach from the airport takes about an hour. We asked for two rooms next to each other in advance via email with the hotel and got them room 407 and 409. The... More 

Helpful?
Thank knightfamily4
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear knightfamily4, First of all we would like to thank you for your reservation with us. We are very pleased to know that you had a good time in our hotel in Tenerife. Many thanks for your comments about the main restaurant, pool, the evening entertainment, the opinion of our guests is the most important for us and we will... More 

Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from 10 days at Barcelo Santiago! Honest review below: Hotel - clean & welcoming. Large rooms (we stayed in a superior room). Amazing sea views from a very large balcony! Modern bathrooms with a separate loo, which is useful. Bedroom furniture could do with an update to something more modern & fresh looking. Tea & coffee facilities &... More 

Helpful?
Thank 4691Deb
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear 4691Deb, Thank you for reporting us your experience after your last stay at Barceló Santiago. Thank you for your nice comments about the staff. Our main goal is guest satisfaction. We will take in consideration your advise about more attention to detail. Have a nice time back home Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel out of season so nice and quiet. Stones throw from a beautiful sandy beach, large pool. Our room was a little tired but very clean and the staff were lovely. We are slowly working our way through the Barcelo hotels and would highly recommend.

Helpful?
1 Thank Wedemire
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Wedemire, We are glad to know you had a nice and quiet holidays. Thank you for your comment about the staff and also for recommend our hotel. It is very kind from your part. Have a nice time and best regards, Marta Chincho Gonzalez Guest Experience Manager More 

cardiff
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

After pondering on where to spend our summer holiday this year, my husband, myself and our daughters (aged 19 + 14) decided on staying here from Aug 16 - 23. We arrived on the Tues evening and we're dealt with at reception quickly and efficiently and we were given the keys to our rooms. I had emailed the hotel direct... More 

Helpful?
2 Thank francis t
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Mrs Rachael Jordan, It was a great pleasure having you staying with us recently and I would like to thank you for taking the time to review on TripAdvisor. I shall pass on your compliments to the team. I very much hope to welcome you back in the near future. Thank you for staying with us. Best regards, Marta... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms- the air conditioning was very poor and blew out warm air. The rooms were very basic and were in need of serious renovation. We weren't provided with a kettle either to sterilise bottles for the baby, this was charged at €3 per day which we refused to pay. Pool area- we liked the pool area, lovely views over the... More 

Helpful?
1 Thank Louise578
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Thank you very much for choosing us for your holidays in Tenerife. I apologize if we did not fulfil your expectative, but according with your comment about all inclusive customers were treated like rubbish , I cannot agree with that at all, we treat every customer equally, with the same respect and courtesy that we would expect ourselves. Hope... More 

Banstead, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Had a great time,weather brilliant ,lovelyl staff,food and hotel. Would have been better if more to do outside hotel as not make your bars and shops local so best to go Ai. There is one restaurant near hotel on the sea front I wodmansterne give 5 stars could not fault it.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank Denise B
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Denise, Thank you very much for your nice comment. Your feedback encourages us to keep working every day to get to meet the expectations of all customers. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting. Have a nice time back home Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Barcelo Santiago**** hotel is situated in the most beautiful natural setting in the south of Tenerife, with unique views of the island of La Gomera and the Los Gigantes cliffs, and just 200 metres from the nearest beach. This unique and attractive hotel offers an extensive variety of facilities for a complete relaxation. Enjoy large and comfortable rooms with sea views, 3 swimming pools (one of them heated), as well as the spa. In addition, lovers of good food will enjoy the hotel's unique service and fabulous cuisine ranging from the most traditional to the most international of cooking. ... more   less 

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $95 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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