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Barcelo Santiago

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3,953 Reviews from our TripAdvisor Community

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Showing 2,652: English reviews
Bristol, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Rooms need to be up dated and cleaned properly ,nail clippings on the balcony from the previous occupiers and mould /stains in the bathroom The food was good with a fair selection but the daily fight for a sun bed just got boring

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank Deborah B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A hotel with fantastic views situated in a beautiful place. We've found staff to be friendly. Rooms clean and tidy but basic- good to shower and sleep but haven't needed to spend much time in it! Animacion team make the hotel, they really do. Been kept busy with activities and our little one cant get enough of jessi and frankie... More 

Helpful?
Thank jackanory40
Louth, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

We visit this hotel year on year for its amazing views, friendly bar staff and beautiful food. Not to mention this year we could see the dolphins in the sea from our balcony!! Made our holiday especially our little girl!!

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank zoes320
Leicestershire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We came here last year, have nothing bad at all to say about the hotel or the resort the views are absolutely amazing! The staff are so friendly and helpful, will hopefully be returning next year and cannot wait! Food was Tasty, rooms are a little outdated but clean would definitely recommend to anyone wishing to stay!

Helpful?
Thank ElleMacleod
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear ElleMacleod, We are glad to know you had an amazing holidays. Thank you for your comment about the staff and also for recommend our hotel. It is very kind from your part. Have a nice time and best regards, Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Newark
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Visited on the 12th for a week... it was a lovely hotel, amazing week for relaxing! loads of food and drink variety. Staff were very kind but need to improve the air con, it was absolutely terrible!!!

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank Sam J
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Sam, Thank you very much for choose Barcelo Santiago. I appreciate your nice comment about the hotel, especially about the food and drink. On the other hand, I will take in consideration your comment about the air com. and I will pass your comment to the head of maintenances. Thank you very much and see you soon! Best regards,... More 

Ruda Slaska, Poland
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great holiday, staff at a high level, a fairy-tale town. In this hotel you can not be bored. It has a wide range of activities both during the day and evening. Only I would have done something about reserving sunbeds pools for guests. Sometimes people who have reserved it came after 2-3 hours. It was annoying.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank 822maciejola
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear 822maciejola, Thank you very much for choosing us for your honey moon. We are happy to know you had a nice time and you enjoyed with our activities. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is excellent for families and couples alike with stunning views from the pool terraces of Los Gigantes and the Ocean, restaurant and bars all giving good service, entertainment could be a little more professional but overall was good. Cleanliness throughout the hotel was excellent too,with polite & helpfull reception staff.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank John S
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Good morning John, Thank you very much for choosing us for your last holidays in Tenerife. We are glad to know you enjoyed with our pool terraces of los Gigantes and our services and facilities. Thank you for your amazing comment about our staff, especially about reception and cleanliness. Hope to have the opportunity to host you next time. Best... More 

Edinburgh, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hi I will just make this short, but my family and I had a fantastic time string at this hotel for one week, beautiful views from our room, the good was great, if you are looking for a peaceful area then this is it as there's not much at al to do very close by but you can get a... More 

Helpful?
Thank tracey w
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Tracey, We are very happy to know you had a relaxing time with us. Thank you for recommend Barceló Santiago, it is the best review you can do for us. Have a nice time at home and see you soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

London
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for a week flew out on Tom4710 from LGW on Sunday the 14 August as a party of 4. Arrived in our rooms at 01:30 the coach from the airport takes about an hour. We asked for two rooms next to each other in advance via email with the hotel and got them room 407 and 409. The... More 

Helpful?
1 Thank knightfamily4
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear knightfamily4, First of all we would like to thank you for your reservation with us. We are very pleased to know that you had a good time in our hotel in Tenerife. Many thanks for your comments about the main restaurant, pool, the evening entertainment, the opinion of our guests is the most important for us and we will... More 

Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Just returned from 10 days at Barcelo Santiago! Honest review below: Hotel - clean & welcoming. Large rooms (we stayed in a superior room). Amazing sea views from a very large balcony! Modern bathrooms with a separate loo, which is useful. Bedroom furniture could do with an update to something more modern & fresh looking. Tea & coffee facilities &... More 

Helpful?
Thank 4691Deb
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear 4691Deb, Thank you for reporting us your experience after your last stay at Barceló Santiago. Thank you for your nice comments about the staff. Our main goal is guest satisfaction. We will take in consideration your advise about more attention to detail. Have a nice time back home Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Barcelo Santiago**** hotel is situated in the most beautiful natural setting in the south of Tenerife, with unique views of the island of La Gomera and the Los Gigantes cliffs, and just 200 metres from the nearest beach. This unique and attractive hotel offers an extensive variety of facilities for a complete relaxation. Enjoy large and comfortable rooms with sea views, 3 swimming pools (one of them heated), as well as the spa. In addition, lovers of good food will enjoy the hotel's unique service and fabulous cuisine ranging from the most traditional to the most international of cooking. ... more   less 

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $94 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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