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Be Live Experience Playa La Arena

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3,964 Reviews from our TripAdvisor Community

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Showing 2,411: English reviews
London, United Kingdom
Reviewed yesterday NEW

We went there with the whole family over the New Year's period. Upon arrival we were told that due to overbooking there wouldn't be a room for us due to overbooking. This was extremely upsetting. Luckily Zuzana and Miguel at the reception were able to help. I do hope this does not happen regularly at this hotel, as it would...

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Helpful?
Thank slawomirb449
Reviewed 2 days ago NEWvia mobile

Let me start the review off and say, every staff member I encountered on this holiday were amazing! Kids club / mini disco - Zule and Kayleigh are both brilliant with the kids. Full of energy and enthusiasm. Multi-lingual. I can't praise them enough. Thanks x. Made the holiday so much better With a happy little one. (Lily really misses...

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Helpful?
Thank Wesley R
Coventry, United Kingdom
Reviewed 2 days ago NEW

Having read many of the reviews for this hotel I was beginning to be a bit concerned about booking our New Year holiday here because they tended to say about the staff being rude and unhelpful. I have to say this is not the case...the staff in all areas were always happy to help with any query. The hotel its...

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3Thank lynjay311202
Glasgow, United Kingdom
Reviewed 5 days ago NEW

Friendly staff - all of them. They were always smiling and helpful. Excellent food and service. The adult pool was freezing. I'm a keen swimmer so once you were in it was fine but you wouldn't want to hang about ! Firm but very comfortable beds. Great views (5th floor) The wifi was incredibly slow and I had to do...

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Helpful?
Thank Jo B
Stirling, United Kingdom
Reviewed 6 days ago NEW

Here for one week in January. First visit to this area but have visited the canaries many times, usually fuerteventura. The hotel is immaculate, kept very clean. Rooms have recently been refurbished, modern decor. Unfortunately we had a room on the street. This was despite emailing the hotel and receiving a reply prior to arriving to ask if possible to...

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Helpful?
Thank figaro442017
Scarborough, United Kingdom
Reviewed 6 days ago NEWvia mobile

Hotel Beautiful with stunning views and very clean!beautiful xmas decorations great touch. Pool area 2 large pools 1 heated.plenty of beds round both.lots of fun activites throughout the day.snack bar very good with drinks and different food including pizza,pasta,burgers,salads and fresh cooked meats on the grill. Staff/entertainment Staff were fantastic especially the enertainment team Alba really made our holiday fun!The...

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1Thank Shelley S
Hibaldstow, United Kingdom
Reviewed 1 week ago

First trip to Tenerife, read reviews which were pretty mixed but should have heeded the warnings with regards the food & its availability throughout the day on an All Inclusive Basis. It is a lovely Hotel had no issues at all with the standards and quality of facilities and room. We booked a premier double with full sea view and...

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1Thank Dee f
Manchester, England
Reviewed 1 week ago via mobile

We travelled as a family with 2 children in December and stayed for 9 nights over Christmas. We had a great time and would definitely return to this hotel. I felt the need to write an honest review from someone who has stayed in some lovely 4 & 5 star hotels all over the world. Food - great choice, fantastic...

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Helpful?
Thank ALIRICH
Chester, United Kingdom
Reviewed 1 week ago

Been to 5 AI in last 2 years, including 2 other Be Live. This was by far the worst Certain members on reception (20 minute check in even though quiet) just couldn't care less. We had 2 large bolts come off the awning in strong winds with 2 others half out and holding the full weight. Reception just carried on...

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Thank Paul R
Reviewed 1 week ago

We stayed here in March 2016 and enjoyed it so much we returned for a week before Christmas 2016. The food is very good and varied with something for everyone. The rooms are clean, we had a room in the main hotel with a sea view. The staff are friendly. The hotel is close to the beach and shops. We...

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Helpful?
Thank Weathermanlee
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Playa La Arena is a complete family resort in Puerto Santiago, Tenerife. The hotel, located by an exotic beach with black volcanic sand, offers all the facilities you need for a perfect holiday at the Costa de Santiago del Teide. At the Be Live Experience Playa La Arena you will be able to enjoy the quietness and the lovely atmosphere of Puerto Santiago: nature, gastronomy, sports, beach and sun all year round. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Playa La Arena

Address: Calle Lajial, 4, 38683 Puerto de Santiago, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $129 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Playa La Arena 4*
Number of rooms: 432
Reservation Options:
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Also Known As:
Be Live Playa La Arena Hotel Puerto De Santiago
Spring Hotel Santiago Del Teide
Be Live Experience Playa La Arena Tenerife/Puerto De Santiago
Hotel Style:
#1 On the Beach Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#3 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travelers have asked, with answers from Be Live Experience Playa La Arena staff and other travelers.
530 questions
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Preston, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go superior sea/pool view”
 of 5 bubbles lynjay311202, 2 days ago | Read review
“Premier room full sea view but avoid floor 8”
 of 5 bubbles 720deef, 1 week ago | Read review
“Don't pay extra for full sea view. Their side sea view is the same. Rooms with premium club are very dark ”
 of 5 bubbles Pgrch, 1 week ago | Read review
“Good Room and a very nice hotel”
 of 5 bubbles bertillennarto, 1 week ago | Read review
“Room 32 brilliant for central location”
 of 5 bubbles Walsalllad, 1 week ago | Read review
5 of 5
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