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Hotel Landmar Costa los Gigantes

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Juan Manuel Capdevielle 8 Playa de la Arena, 38683 Puerto de Santiago, Tenerife Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$109
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Free cancellation until 12/15/21
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$104
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Free cancellation until 12/15/21
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Traveler (4673)
Room & Suite (711)
Pool & Beach (552)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Puerto de Santiago
Location
Cleanliness
Service
Value
Travelers' Choice
This fantastic hotel, with magnificent views of the Island of La Gomera, is locates next to the well-known beach of volcanic sand, Playa La Arena, two kilometres from the famous Los Gigantes cliffs and only forty from Tenerife South Airport. Landmar Costa los Gigantes Hotel is a perfect resort for an all-inclusive family holiday. It offers a combination of services aimed at fun for children and the enjoyment of their parents: swimming-pools, slides, splash pool, zip-wires and many play areas are interspersed with relaxing spaces for parents and adults such as the quiet swimming-pool, the Balinese bed area or the 1,800 square-metre SPA. The hotel has four restaurants, four bars, six swimming-pools, one of which has a children's slide, spacious sports areas including a complete gym, zip-wire, mini-golf, beach volleyball, a seven-a-side football pitch, mini-tennis, etc. What is more, there are many more activities for children and parents which will make a stay at the hotel an unforgettable experience
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Children's playground
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Game room
Mini golf
Water park
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Waterslide
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Banquet room
Facial treatments
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
23Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
9019Reviews1063Q+A100Room tips
Traveler rating
  • 4,072
  • 3,165
  • 1,151
  • 360
  • 271
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Popular mentions
Reginald H wrote a review Nov 2021
Monmouth, United Kingdom73 contributions45 helpful votes
This is one of the best resorts I have had the pleasure of staying at. From the first time you enter the reception the welcome is really first class, every member of staff are exceptionally helpful and the meals supplied were of the highest class. There a number of swimming pools all with staff who go out of their way to help you together with small bars and snack bars. The whole of the complex is very clean with pathways being washed down with disinfection each day. This is the place to to stay if you want a wonderful holiday with the best of reception, I cannot wait to return next year
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: The only tip is remember it is a large complex and some walking is required to see every thing
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Response from Guest Experience Manager Costa Los Gigantes, Atención al cliente/recepción at Hotel Landmar Costa los Gigantes
Responded 4 days ago
Dear 159reginaldh, First, I would like to thank you for sending your comments regarding your recent stay at our Hotel Landmar Costa Los Gigantes. The opinion of our customers is very important to us, and we firmly believe that the quality of service that we strive for may only be reached by listening to our customers´ observations and suggestions. I assure you that throughout our company, our purpose is to provide a quality service beyond our guests' expectations, and we take good note of all your comments. Finally, I would like to mention that it was our pleasure to have you in our hotel and of course it will be on future occasions. Regards.
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Jenna B wrote a review Nov 2021
11 contributions
+1
Read reviews before I came was apprehensive. Needn't have been. Staff in restaurants, bars & entertainment friendly and caring - they went above and beyond to make my little boy happy one day getting him on stage for his badge with Landi mascot. He had the landi afternoon tea as we upgraded to family suite and the staff made a fuss of each child giving time and getting to know them - later remembering his name at mini disco. The pictures of this hotel do not do it justice especially when you get a nice sunset. Views are beautiful day and night. You can have a quiet drink outside on terrace bar area if you wanted. Pools warmed when cold I would say use the lifts as there is a lot of going up and down. Had a fault on safe on arriving, got sorted straight away. Loads to do - play area, splash park and mini golf, mini rides/machines. Very safe and clean feel to place. Saw some kind of auditor/manager checking everywhere one day. No issues getting drinks, food or sunbeds. Entertainment was good for current era (used to be a lot better 'in the olden days everywhere' but one of the better I've seen in recent years. Didn't struggle for seats but only as child is 3/not at school. In school hols you would to be honest. Location wise - yes you are on a big hill, don't book it if you don't want that but it cost 3.75 back from the beach in a taxi which really isn't anything is it. Can walk down to the beach, it's like a cove with really high waves adults were loving it and a life guard looking after but you could only really paddle with a child but the beach is nice with ramp access. Little to nothing in terms of pubs so don't go if that's what you want, we didn't as all inclusive suited this holiday for us. We did a boat trip to see dolphins and whales and genuinely saw loads. £70 for 4 of us. Looked into lora Park but was on the steep side so dudnt do that. Food - nice restaurants, waiter service for drinks. Lots of choice, if you can't find anything then you are fussy. Caters for all culturesand does healthy, indulgent abd kids section as well as omlette/egg or meat stations. Some food lovely and tasty some not as good and sometimes bland/bit cold. That's the only criticism I'd give. We upgraded beds round the pool but when there found we prefer the other big pool at other side as snack bar was there with lots if self serve drinks, my child loved the many colours of skysh and hot chocolate. My parents liked the self serve beer and wine. Room was lovely, the family room had a little tent, sweets, a bag and toiletries for child. The balcony worried parents as could climb on it if left unsupervised so be mindful of that but I'm sure people don't leave kids on balcony anyway. Shop open till late, reasonably priced, don't buy the huge inflatables if you want to use in the pool closest to snack bar as its not allowed in that one. Clothes shop and vending machine too. Overall happy holiday, friendly and better than I thought it was going to be. Don't be put off by some if the reviews on here.
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Date of stay: November 2021Trip type: Traveled with family
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Response from Guest Experience Manager Costa Los Gigantes, Atención al cliente/recepción at Hotel Landmar Costa los Gigantes
Responded 1 week ago
Dear jennabG2378TM, Thank you very much for your kind comments. We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation. It is always a pleasure to receive such positive feedback about the hotel and our team, specially nowadays. We will pass all your comments to our staff as is very important to us, and we firmly believe that the quality of service that we strive for may only be reached by listening to our customers´ observations and suggestions. We hope and wish you to come back soon. Best regards,
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StockholmFamily wrote a review Nov 2021
Stockholm, Sweden1472 contributions261 helpful votes
+1
Had a one week stay,, Room was nice and big, with very good view over La Gomera,but cleaning not the best, Staff was very nice and friendly overall. Alot of sunbeds around the pools, no problem to find one. As you can read on other reviews about the food its true! Breakfast was good with alot of things, Lunch and dinner was poor,,the most food was luke warm everytime And now the hotel is answering the standard phrase: everyone have different taste! yeah thats true,,but if its lukewarm it is for everyone!! Would we come back?? Maybe if the food is getting better! otherwise we liked the loction of the hotel and staff.
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Date of stay: November 2021
Rooms
Location
Service
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Response from Guest Experience Manager Costa Los Gigantes, Atención al cliente/recepción at Hotel Landmar Costa los Gigantes
Responded 1 week ago
Dear StockholmFamily, First of all, we would like to thank you for taking your time to share your experience and your opinion. We regret your stay did not fulfill all your expectations. Regarding the food, our kitchen staff are bound to measure temperatures and keep the food in a proper temperature until they deliver it. However, it can be normal a lower temperature when they bring the tray out to the buffet than fresh made as they are moving the food and guests don´t eat inmediatly after they serve themselves (they always look around the buffet before sitting down). We also use heat plates to keep the trays warm as much as they can (over 70 degrees) and have microwaves to heat the food how guests would prefer. We will send all your comments to our departments as for us, it is very important the opinion and customer´s suggestions. We hope to welcome you back again in a near future. Kind regards,
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corky_boyo wrote a review Nov 2021
Diss, United Kingdom12 contributions5 helpful votes
Just back from a cheeky week of late Autumn sun at our favourite Hotel. The Hotel reopened after 8 months closure due to Covid in early October so unsurprisingly not everything was as we remembered it not least because of the stringent regulations that they have in place to ensure a safe holiday for their clients. In that respect the Hotel was faultlessly clean, the restaurant seating/table layout was well spaced out and well managed by our good friend Sandra and her colleague German. The warm welcome we got from Sandra on our first night, when she recognised us from previous visits made our day and indeed our whole holiday. The food in the restaurant has definitely improved both in quality and availability and is among the best we have ever experienced in "all-inclusive" hotels, we never found any meal repetitive. Considering this was only the 5th week of operation since reopening, everybody from the Cleaners to the General Manager deserve a great big pat on the back for the hard work they have put in, it was a pleasure to be your guests. If you've been to the Hotel before you will find it's 95% back to normal and I'm sure it will be to 100% in a few more weeks. If you haven't been, what are you waiting for? Already planning to revisit in November 2022.
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Date of stay: November 2021
Value
Location
Service
Room Tip: A sea view or garden suite is a good choice.
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Response from Guest Experience Manager Costa Los Gigantes, Atención al cliente/recepción at Hotel Landmar Costa los Gigantes
Responded 2 weeks ago
Dear corky_boyo, First of all, I would like to thank you for sending your comments regarding your fifth stay at our Hotel Landmar Costa Los Gigantes. Thank you also for the fantastic comment regarding our staff. The opinion of our customers is very important to us, and we firmly believe that the quality of service that we strive for may only be reached by listening to our customers´ observations and suggestions. I assure you that throughout our company, our purpose is to provide a quality service beyond our guests' expectations. Finally, I would like to mention that it was our pleasure to have you one more time in our hotel. Regards.
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Julita N wrote a review Nov 2021
Elblag, Poland4 contributions1 helpful vote
Our vacation in Landmar Costa los Gigantes was perfect. We enjoyed the swimming pool and places for children. The Restaurant is great - the variety of dishes (and sweets!). Our suite was very comfortable.
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: Best views
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Response from Guest Experience Manager Costa Los Gigantes, Atención al cliente/recepción at Hotel Landmar Costa los Gigantes
Responded 2 weeks ago
Dear Julita N, Thank you for taking the time to leave a comment about our hotel. We are very happy you chose our Hotel Landmar Costa los Gigantes for your holiday. Thank you for your kind comments and we hope to see you again! Kind regards,
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PRICE RANGE
$132 - $288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
luabay costa los gigantes hotel puerto de santiago, costa los gigantes hotel
FORMERLY KNOWN AS
Be Live Family Costa Los Gigantes
LOCATION
SpainCanary IslandsTenerifePuerto de Santiago
NUMBER OF ROOMS
517
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Frequently Asked Questions about Hotel Landmar Costa los Gigantes
Which popular attractions are close to Hotel Landmar Costa los Gigantes?
Nearby attractions include Playa de la Arena (0.2 miles).
What are some of the property amenities at Hotel Landmar Costa los Gigantes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Landmar Costa los Gigantes?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Hotel Landmar Costa los Gigantes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Landmar Costa los Gigantes?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Landmar Costa los Gigantes?
Conveniently located restaurants include Delhi Darbar, Poggetto Ristorante Italiano, and Night And Day.
Are there opportunities to exercise at Hotel Landmar Costa los Gigantes?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Landmar Costa los Gigantes have airport transportation?
Yes, Hotel Landmar Costa los Gigantes offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Landmar Costa los Gigantes?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Hotel Landmar Costa los Gigantes?
The staff speaks multiple languages, including English, Spanish, French, German, and Polish.
Does Hotel Landmar Costa los Gigantes have any great views?
Yes, guests often enjoy the city view available here.