Really comfortable place. Clean and comfortable. It spreads out over multiple levels so even when lots of people it doesn’t feel full. Good food and extensive menu. Possible to swim in lake or hire boats.
The place is good for the wait the Gorila Encouter! Rooms are satisfactory! Bath are good, very hot water! The lodge is well placed, with a wonderful view of the lake! The staff is very nice!!! Cleaness ok!
We had to spend 3 nights and the only positive thing is the incredible view and location on the lake. We stayed in cottage 1 and the room is very basic, we noticed that you can feel the electrical current through the hand held shower. The internet is pretty much non existent and extremely unreliable. We ate steaks at the restaurant and unfortunately got really sick the whole night. When I addressed the issue with the restaurant staff the next morning, no one cared or apologized for our inconvenience. Service for lunch or dinner is very slow, which can be explained by the fact that the majority of the personnel is downstairs on their phone or just pretending to be busy. This place needs a facelift and management makeover!
...because the place where you can set up your own tent is right at the lake and quite moist. Luckily we had our rooftop tend, so no problem. We especially liked the ablution block with very good (and hot) showers.
Stayed here for two nights during an overland trip and needed to upgrade to an en suite room due to heavy rains. Pros: Is located on a beautiful lake with amazing views, but unable to utilize many of the facilities due to the weather. And the rest: Check-in staff was slow and unwelcoming; the feeling was that he was doing us a favor while charging a high room rate. The sleeping area of the room was basic but the condition of the bathroom made the entire space feel unclean. The bathroom had a putrid odor that can only make one conjure visions of raw sewage. I held my breath every time I had to enter, and otherwise kept the door close in a futile attempt at keeping the scent isolated. But wait! The fun really begins in the shower, where you are literally shocked by the plumbing. I see this in other reviews, and it's obviously an unresolved issue. I did make the management aware, but it seemed to fall on deaf ears. The WiFi signal is spotty at best, and only works close to reception. Long story short: pretty views, but you can do better (you being both the management and the curious traveler).…