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Sirenis Hotel Club Aura

Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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1,323 Reviews from our TripAdvisor Community

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Showing 1,262: English reviews
Reviewed October 1, 2015

The location is a bit secluded however if your visiting as a family there is not much more you will need that is not in the hotel. The reps were super helpful and all of the hotel staff were fantastic.

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Helpful?
2Thank Sophie L
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for taking the time to share your comments on TripAdvisor. We are pleased to read you had a lovely family holiday at Sirenis Hotel Club Aura. Warm greetings from Port d’es Torrent, Sirenis Hotels & Resorts

Port Glasgow
Reviewed September 30, 2015

Our second visit did not disappoint. The same friendly staff, excellent food and great entertainment. Rooms are slightly dated, but are due for upgrade within 2 years. Highly recommend this hotel for all ages

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Helpful?
3Thank stuthdj
Chester, United Kingdom
Reviewed September 29, 2015

Positives: Fresh bread selection Fresh fruit Water park Close proximity to great beach Imagine beach bar (on port des torrent beach) Size of swimming pools Service in restaurant and reception Evening Entertainment Pizza at the bar Beer Self service soft drinks Towel hire cleanliness of toilets throughout the hotel black out curtains Negatives: Dated rooms and restaurant Old Sun beds...

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Helpful?
4Thank spruceyhaigh
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you for taking the time to write such a schematic feedback on your holiday experience at our Sirenis Hotel Club Aura. Our customers’ comments are very important as only through their observations and remarks we are able to measure our performance. We treat all comments with the utmost seriousness and I have already sent a report with...

Southend-on-Sea, United Kingdom
Reviewed September 28, 2015

We returned last week from a fantastic stay at the Serenis Club Aura Hotel in Ibiza. This was our first trip abroad with our 2.5 year old son and I cannot fault it. I'm really surprised by some of the negative reviews I've read - I think maybe these people are just a bit miserable or expect way too much...

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Helpful?
4Thank Laura C
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your holiday and for considering it as the perfect hotel for a young family. Moreover thank you for the time and effort spent to write your kind comments; we are glad to read that you enjoyed your stay among us. We are thrilled your little one loved the friendly...

Reviewed September 27, 2015

We have stayed in Ibiza four times now but a first at a family resort Rooms: The rooms are quite spacious but are in need of updating, cleaned on a daily basis apart from Mondays. You can hear everything that goes on in the next room, we had to compain on a couple of occasions with people shouting and swearing....

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Helpful?
4Thank jonnyd1982
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for your review on your most recent stay with us, as listening our guests’ feedback is our best source of information. Our customers’ comments are very important as only through their objective observations and remarks we are able to measure our performance and improve certain aspects of service if necessary. Your comments have been carefully read by...

Reviewed September 26, 2015

Spent 2 weeks at this lovely resort, couldn't fault the staff were amazing especially with little ones (3yr old) The room was fine cleaned 6 days a week, wasn't too happy with the child's bed on the sofa as quite high for 3yrold to fall onto tiled floor, we took the sofa bed off and put down next to main...

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Helpful?
1Thank Kcants1
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for your recent fortnight stay at Sirenis Hotel Club Aura and for such a positive review. We are happy to see that we were able to provide you with an excellent holiday experience. We hope to have another chance to welcome you. Best regards, Sirenis Hotels & Resorts

Reviewed September 26, 2015 via mobile

Cons outweigh pros by a million miles, only fair to mention them before the harsh truth. This is a long review but a fair and true one well worth a read before you book, don't waste your money on somewhere you won't feel safe or be able to enjoy to its full potential. Pros: Friendly and helpful restaurant staff and...

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Helpful?
3Thank Izzy5489
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We’d like to thank you for choosing the Sirenis Hotel Club Aura for your recent holiday on the island of Ibiza. We regret hearing your personal impressions on reference to the service provided by the lifeguards and would like to apologise if they were not as friendly as intended to be. We’d like to inform that we are...

Burwell, United Kingdom
Reviewed September 25, 2015 via mobile

We spent 11 nights at this hotel from 12-23 sept. We took our 14mth old little boy for our first family holiday and had a great time. Children are very well catered for both in resort and dining room. The food was lovely yes it was repetitive especially if there for more than a week however choice was fantastic. We...

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Helpful?
1Thank Emma F
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura for your first family holiday abroad and for letting us know you had a fantastic time. We're so glad you were happy with almost every aspect of your stay and would like to take the opportunity to clarify that we try to allocate our rooms in accordance to the room...

Harlow, United Kingdom
Reviewed September 25, 2015 via mobile

We have just come back from a fantastic holiday at the Sirenis Aura. We are both 35 and 36. We had no children with us but we still thoroughly enjoyed our stay. The food was great and plentiful. The bar staff we're friendly. The double room was perfect and in a quiet area (violet). The shower was powerful and always...

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Helpful?
Thank loudoomoo
Hotelaura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for visiting the Sirenis Hotel Club Aura and for taking the time to review our hotel on TripAdvisor. Moreover, thank you for your praising comments regarding our resort and for your very kind recommendation. It will be a real pleasure for us to welcoming you back next summer. Best regards, Sirenis Hotels & Resorts

Port Glasgow, United Kingdom
Reviewed September 21, 2015 via mobile

Our second summer here and it is as good as our first. Same lovely friendly staff, fabulous food, comfortable rooms and everywhere is spotlessly clean. We are looking forward to seeing the changes over the next few years as the hotel is upgraded

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Helpful?
2Thank AsK9281
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more   less 

Additional Information about Sirenis Hotel Club Aura

Address: Calle des Calo, s/n | Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Price Range: $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
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Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain
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Questions & Answers

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452 questions
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Sheffield, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room in the new building (deluxe rooms)”
, 4 weeks ago | Read review
“go for a top floor with a sea view”
andygdyson, Oct 31, 2016 | Read review
“Make sure you book the new block it is outstanding.”
clairedW2137YF, Oct 29, 2016 | Read review
“quiet room away from pool area”
Skyeemily6, Oct 26, 2016 | Read review
“Choose a room in the new block”
dancN2896AP, Oct 26, 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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