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Sirenis Hotel Club Aura

Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Sirenis Hotel Club Aura
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1,300 Reviews from our TripAdvisor Community

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Showing 1,240: English reviews
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Reviewed 3 days ago NEW

We stayed in Club Aura in June 2016. Our room was in het new extension (deluxe double room) and was very spacious en luxurious. The new infinity pool was amazing. Nothing but kudos for the new part of the hotel. We did found it annoying that everyone else could use this new pool, beds and facilities. The deluxe rooms in...

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Helpful?
Thank Tim D
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for your feedback regarding your stay at Sirenis Hotel Club Aura. We are glad to read you had an overall nice stay with us. Our customers’ opinion is very important to us as only through their observations and remarks we are able to measure our performance. We treat all comments with the utmost seriousness but for the...

london
Reviewed March 13, 2017

Went outside the school holiday season but lots of young families. As a couple in 50s felt a bit out of place. Food was nice and staff attentive. Entertainment team very good although probably not as appreciated as they could have been. Tiny little room on ground floor with limited storage. Had to psy for safe key which in this...

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Helpful?
Thank jackofclubs2005
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing us for your holiday on this occasion and for taking the time to share your concerns with us. We regret you weren’t properly informed about our Sirenis Hotel Club Aura being a very family orientated hotel. I have forwarded your constructive remarks to the hotel manager for information. We thank you for your time and...

Reviewed February 4, 2017 via mobile

Me, my partner and 2 children visited in october 2016, all the staff and reps were fab we have a fantastic time and the beach is a 5 min walk and is beautiful. We got a water taxi a number of times and the kids loved the adventure! The kids loved the kids clubs they had on my eldest was...

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3Thank Laurenab1990
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for taking part of your day sharing your overall satisfaction on your stay at our hotel last month of October. There is always so much to do when holidaying at our resort, whether it's tasting food, enjoying the comfort of your room, having a good time at the Sirenis Aquagames water park or hanging out with the...

Merthyr Tydfil County, United Kingdom
Reviewed January 12, 2017 via mobile

Ok but not the best holiday ever. 3 star at best. Food great, pool area overcrowded with a struggle to get sun beds. Water park looks good but overcrowded with potential for injury - particularly the space bowl slide. I wouldn't go again

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Helpful?
6Thank Richard M
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We regret the less than perfect experience at our Sirenis Hotel Club Aura. Our aim every day is to keep on improving the service we provide to our customers and hope to be able to restore your confidence in our brand in the near future. Kindest regards, Sirenis Hotels & Resorts

Reviewed January 8, 2017

Make no mistake - We are your average 2 Child family with two girls Aged 4 and 8. This holiday will be perfect if you have a family like mine.. I am not one to write large reviews but I need to shower this hotel with all the praise it deserves. Hotel itself - Big enough to feel like you...

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Helpful?
14Thank Adam R
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks you for your feedback. It is our goal as a Sirenis hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know that we were able to deliver. Your wish to return is our main goal. Please do not hesitate to contact us at infoeurope@sirenishotels.com if you require any special...

Cambridge, United Kingdom
Reviewed November 13, 2016 via mobile

This is our third time spent at the club aura. It did not disappoint as the first holiday with our new baby. We upgraded to the new block which is worth it. The rooms are big and bright and modern. There is a huge rainfall shower and a separate whirlpool bath which we used every night and my daughter loved....

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8Thank Gemma D
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you very much for taking the time to share such a positive review on TripAdvisor. Moreover thank you for your constructive remarks. We’d like to take the opportunity to inform that there is already an indoor heated pool at the hotel. We highly value your time and will try hard to live up to your high praise;...

Reviewed November 9, 2016 via mobile

I was a little sceptical after reading some reviews on here, however there was no need to have any concerns..... Great hotel....clean, well laid out, fantastic staff, good sized practical rooms and in a fantastic area. We loved it and had a fabulous relaxing week. I travelled as a single parent with my 16 year old son and my 12...

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Helpful?
Thank ejshep
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We are delighted to read that you had a fantastic time at Sirenis Hotel Club Aura and would like to thank you for taking the time to share your feedback on your overall holiday experience; our guests’ comments are essential to us as they represent a very important tool of measuring our performance. It will be a real...

Reviewed November 6, 2016

We arrived at 11 pm and following a speedy check in which included being given a bag with a sandwich /roll, fruit and bottle of water, we were shown to our apartment. The food provided in the bag was a nice gesture as there was no food available at this late hour, however we were still in time to make...

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Helpful?
Thank Julie K
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura to spend your holidays on Ibiza and for taking the time to share your experience with other travelers on TripAdvisor. We are glad to read your general satisfaction with the hotel facilities and services and will definitely congratulate our staff on your behalf. We hope to have the chance to...

Reviewed November 4, 2016 via mobile

Came here with my 7yr old on the 19th to the 29th of October, had a fantastic time. Kids clubs was brilliant, she loved the parties put on every other night especially the chocolate one!!!!!! Good choice of food every day and drinks, hotel has its own waterpark which we used every day, are room was fine stay in 8113...

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1Thank Christian B
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks you for your positive feedback regarding your most recent stay at Sirenis Hotel Club Aura. It is our goal as a Sirenis hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know that we were able to deliver. We look forward to your soon return. Friendly regards, Sirenis Hotels...

Spalding, United Kingdom
Reviewed November 1, 2016 via mobile

Back after ten days at sirenis Hotel Club Aura. 19th October 16- 29th October 16. I shall start with the negatives. After getting a 7.40am flight, so being up since 1.30am with a 5 and 2 year old, we arrived at the hotel at midday but were told our room would not be available until 2pm. Not the best of...

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4Thank ClaireLouiseTravis
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you very much for taking the time to share such a complete review on TripAdvisor. We have read with interest the many details on your recent stay at the Sirenis Hotel Club Aura and are happy to see that you had an overall nice stay with your family. Please be assured that your comments have been shared...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more   less 

Additional Information about Sirenis Hotel Club Aura

Address: Calle des Calo, s/n | Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Price Range: $120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain
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Questions & Answers

Here's what travelers have asked, with answers from Sirenis Hotel Club Aura staff and other travelers.
414 questions
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Sheffield, United Kingdom

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room in the new building (deluxe rooms)”
, 3 days ago | Read review
“go for a top floor with a sea view”
andygdyson, Oct 31, 2016 | Read review
“Make sure you book the new block it is outstanding.”
clairedW2137YF, Oct 29, 2016 | Read review
“quiet room away from pool area”
Skyeemily6, Oct 26, 2016 | Read review
“Choose a room in the new block”
dancN2896AP, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question