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Zoetry Mallorca

Camí de Sa Torre Km 8,7, 07609, Llucmajor, Majorca Spain
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Traveler (996)
Room & Suite (156)
Pool & Beach (105)
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About

#2 of 10 hotels in Llucmajor
Location
4.1
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
The Zoëtry Mallorca hotel, built within the stately historic manor of Sa Torre in the fourteenth century, has been restored with the greatest attention to detail to achieve the perfect balance between the traditional style of a Mallorcan manor house and the modern style and comfort of an international hotel. The property also includes other historic buildings such as the windmill, dating back to the fifteenth century, and the neo-Gothic chapel "La Gran Cristiana". Featuring a world-class spa, this haven offers the ideal setup for relaxation in addition to enriching activities such as golf or cycling, and even a venue for groups & conventions. The hotel is 15 minutes away by car from Palma International Airport (PMI) and 20 minutes from the centre of Palma. Nearby attractions include the Maioris and Son Antem Golf Clubs, Mhares Sea Club, the Bordoy Bodega, Aqualand Park, Palma Aquarium, cycling routes, and the famous beaches of Es Trenc, Ses Covetes and Cala Pi.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Airport transportation
Parking
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Evening entertainment
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Luxury
Languages Spoken
English, Spanish, Catalan, German
4.5
1,122 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a favorable location near the airport with awe-inspiring surroundings, Zoetry Mallorca garners praise for its serene charm and excellent amenities, like the tranquil pools and diverse dining options. Guests have called out the spacious and comfortable rooms, although some have mentioned cleanliness could be improved. The professional staff is often commended, yet there are occasional mentions of slow service during peak times. While the hotel's atmosphere is enriched by live music, a few guests suggest a need for more ambient melodies in common areas. Opinions on value vary, with some guests pointing out hidden costs.
Location
Convenient
Atmosphere
Serene
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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Ann R wrote a review Nov 2023
London, United Kingdom39 contributions28 helpful votes
A wonderfully restful place. Perfect for an autumn break. All the staff were lovely, food was good and the massage was sublime. The restaurant (both the inside area and the outside area) were lovely and the selection of wines was great.
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Date of stay: October 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kalinaa77 wrote a review Nov 2023
Krk Island, Croatia6 contributions
Amazing place - beautiful architecture and deisgn of the hotel, friendly and helpful staff, excellent food - everything was a la carte. Indoor and outdoor pools (one only for adults), spa are available. Everything was perfect. Highly recomend to everyone, especially without kids
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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PaulineBowden wrote a review Oct 2023
Walsall, United Kingdom34 contributions41 helpful votes
This was our second visit to the Zoetry and we had another wonderful time. Beautiful hotel, spotlessly clean and staff are excellent - friendly, professional and work hard. The 2 swimming pools and spa are lovely. Food is excellent both at breakfast and dinner. Because of its location you will need a car if you want to explore the island. Our thanks to Lucio and all the staff for looking after us! We will be back!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 24, 2023
Dear Valued Guest, It has been a honor to welcome you again in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team. We hope to see you again in the near future for another magical trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jules470a wrote a review Oct 2023
Liverpool, United Kingdom28 contributions28 helpful votes
This is my second visit as my first was as near perfection as possible. The setting is beautiful ( you need a car or be prepared to get cabs everywhere if you want uk do anything - we just stayed for relaxation both times though so this was not a problem). The food is incredible, the rooms beautiful. A lovely spa. Fabulous pool bar run by a very pleasant and efficient woman. Large well maintained pool. A chilled environment - it doesn’t really attract people with children other than the occasional baby - quiet and relaxing. A fantastic old building carefully restored. The perfect retreat. So… the negatives this time On arrival we were early so our room wasn’t ready - this is fine but there wasn’t anywhere we could get a coffee after a flight until 11.30. The woman checking us in assured us she would call when our room ready. The call never happened. We arrived at dinner and we waited to be shown to a table. And waited. And waited. The exhausted looking staff steadfastly avoiding eye contact. Eventually a woman asked us what time our reservation. We hadn’t made one. On check in this was never explained to us and we hadn’t last time. She did fit us in and we went to the lovely bar and ordered a drink while we waited. Hardly a hardship but it would have been easy to explain this kind of thing on arrival. Ditto the arrangements for the spa- you get a massage included in the endless privileges package but important to book well in advance. The next morning we arrived at breakfast and the same thing happened. The growing queue decided to take matters into their own hands and find their own tables. We asked ( very politely) for coffee and we’re told brusquely by the woman in charge they were very busy. And we asked again. and again - seeing others getting served several times in the meantime. 40 minutes later the lovely young man brought our coffees. We had finished breakfast and we’re about to leave. Please - shrink your menu and just serve filter coffee if you can’t cope. The spa - beautiful but lots of features out of action. No signage to that effect so lots of bemused guests pressing buttons. Please sort that out. All of these things can be rectified so don’t let it put you off and Zoetry - if you’re reading this please fix our wonderful retreat!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 24, 2023
Dear Valued Guest, It has been a honor to welcome you again in our Zoetry Mallorca. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations. As per the constructive comments I would like to inform you that we will take them into account and keep on working for offering our guests an amazing Zoetry Experience. We hope to see you again in the near future for another magical trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Janine C wrote a review Oct 2023
2 contributions
Stayed 4 nights friends getaway all inclusive. I have to agree with the last few poor reviews. You clearly have a service issue with staff. At times as the guest you felt like you were an inconvenience. I appreciate its the end of the season this month, you should close if you cant deliver the personalised service the Zoetry brand aspires too. Setting, facilities and offering superb. High end finish throughout. Tranquil setting and real getaway from it in lovely surroundings. Food and drink quality, excellent could not fault this. This property should and could be so much better. I really hope you get your service to a 4/5* level for the next season. Disappointed as expected better from the Zoetry brand especially with this property being the first in Europe. Local wine tasting Bodegas Bordoy (35 mins walk) fantastic visit.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2023
Dear Valued Guest, Thank you very much for taking the time to provide your feedback. First, allow me to apologize for not be able to satisfy your expectations with our service. Everyday we work hard in order to offer our guests a great stay and a pleasant holidays. I would like to inform you that we are taking your comments into account in order to be used for improving and offering our clients an unforgettable Zoetry experience. On the other hand I want to thank you for all your positive comments about our hotel, services, rooms and general impresion, I hope we will host you in a future to creat a perfect ambiance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hollybobbers wrote a review Oct 2023
Liverpool59 contributions116 helpful votes
We had a lovely 4 night stay at this property in late August. Overall, we had a great time. Our aim was to relax and chill and we did exactly that. Starting with the very good… the property is absolutely stunning .. full of character. Full of interesting features from times gone by. The all inclusive offering was fantastic. Large selection of branded spirits, nice wines and of course Cava. The food was on the whole really good too. It was nice having separate adult and family pools. So peaceful by the adult pool…. The rooms were clean, a good size and well decorated. Had a lovely massage at the spa … The room for improvement really was in the service. Although the staff were lovely, on the whole the service at times was very slow and inconsistent. Quite occasionally there was a sense of some staff members being somewhat disinterested, preoccupied and perhaps a little overworked… it really took the shine off things overall. In addition there were strange service issues such as having to order a turndown of a night of you required one. And simple requests such as additional tea bags for the room appeared to present a challenge !?! These service issues are for me what make the difference between a 4 or 5 star review. With improved service this hotel could be excellent.. There is a very competitive 5 star hotel market in Mallorca and to attract returning guests the service issues need addressing.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2023
Dear Valued Guest, Thank you so much for sharing your positive feedback. I am so thrilled to know we were able to provide a relaxing and nice stay. Every day we keep on working to improve our services and facilities to offer always to our guests the best vacations ever. Look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cloudy wrote a review Oct 2023
United Kingdom8 contributions1 helpful vote
Hotel itself is really nice and in a great historic setting. The hotel is remote and id recommend hiring a car as it’s not really possible to walk anywhere. Service was a little slow at lunch and breakfast, felt understaffed, possibly because were coming to the end of the season. Breakfast really good. Bring bug spray, I’ve never been bitten by flys as much as I have here.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 27, 2023
Dear Valued Guest, It has been a honor to welcome you in our Zoetry Mallorca. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations. As per the constructive comments I would like to inform you that we will take them into account and keep on working for offering our guests an amazing Zoetry Experience. We hope to see you again in the future for another magical trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mabramovich11 wrote a review Oct 2023
Toronto, Canada9 contributions5 helpful votes
I was just so disappointed in every aspect of the Zoetry. It felt like I was in a different place than all of the 5 star reviews on TripAdvisor. First and foremost, the service was so far below my expectations of an upper end all inclusive. Overall it felt like the resort had half as many staff as it needed. Every meal time was a mess. Fight for tables and no organization in seating. Staff running around and often saying “no please talk to my colleague” if you wanted to order coffee or food or drinks. Waits of 40 minutes for breakfast food. Every guest at breakfast unhappy and complaining. If you look at other reviews they say go get a drink at the bar before you come to dinner because you’ll be waiting a long time. That’s sound advice.resort is trying to be upscale and not have self service coffee or drinks but just doesn’t have nearly enough staff to support. Check in was “here’s the key now go away” with no explanation of how the property worked or even where to get lunch. Lunch at the pool bar was just a fight to get waiters’ attentions to get served. The resort advertised car chargers but doesn’t actually have any. They had to get a tech to run my car’s charger to an outlet and it took 3 visits to the front desk to get that done - and in the end they didn’t plug the car in properly so it didn’t charge. Used glasses would sit out on resort property all day. No one would reset lounge chairs when guests left. They ran out of pool towels before noon. The rooms are dated and there a spider webs and dirt if you look at the corners The bathroom of our room had sheer blinds and you could see directly into the adjacent bathroom of the room beside. We were laughing at the design. Food was ok, but it’s only 1 main restaurant for dinner and it doesn’t look like the menu changes, so it can get boring really fast. The landscaping is very pretty but it’s not enough to compensate for the poor service. I was just so underwhelmed in every aspect and could not recommend anyone stay here. Maybe it can be a deal on a package holiday but for us booking direct it presented just terrible value at the price point.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Get drinks from the bar. Don’t wait for table service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 9, 2023
Dear Valued Guest, Thank you very much for taking the time to provide your feedback. First, allow me to apologize for not be able to satisfy your expectations with our service. Everyday we work hard in order to offer our guests a great stay and a pleasant holidays. I would like to inform you that we are taking your comments into account in order to be used for improving and offering our clients an unforgettable Zoetry experience. On the other hand I want to thank you for all your positive comments about our hotel. I hope we will host you in a future to creat a perfect ambiance. Yours sincerely.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Etch5180 wrote a review Oct 2023
Newton Abbot, United Kingdom18 contributions24 helpful votes
Went here with my partner for 5 nights of endless privileges. The hotel was amazing. Such a beautiful setting and the hotel as a whole was 10/10. The AI was the best I’ve ever had. Complementary massage, great food, no buffet style all table service, any drinks you want you can have, I was drinking high end whisky at the end of each night. The mini bar was included which was a great touch. I cannot express how much we enjoyed it here. The only gripe I have is that there isnt enough staff. The ones who do work there are so rushed off their feet that the level of service suffers. A few more staff would increase the level of service to then match the hotel and all the other aspects. (Special mention to Samy, Juan, Lisa, and Federico, who stuck out as being too staff for us) It is isolated but we didn’t want to and never needed to leave the site. Weather was very good to us too. Also got AI extended until we left at 8pm so surprised to hear others say they didn’t get it. Maybe it was better because it was out of the main season. If it was busier I could see it being cramped and overcrowded. We would definitely return. You should go here.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get a drink from the bar before dinner as you can sit round a bit waiting to be served
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 9, 2023
Dear Valued Guest, It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team. We do take into account your constructive comments about the menu and work in it in order to offer a full Zoetry experience to our guests We hope to see you again in the future for another magical trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Skye S wrote a review Oct 2023
Buckinghamshire, United Kingdom40 contributions45 helpful votes
I spent a solo week here on the endless privileges package and mostly it was amazing. Beautiful location, stunning hotel, excellent food and I will very likely return. However, having to mark down by 1 star due to some small but, because there are quite a few of them, annoying things. If the hotel can sort these things out, it would be absolutely perfect. In no particular order: 1. No turndown service and housekeeping covered bare minimum 2. Noone I met got the late checkout service, makes you wonder if this exists particularly given it was end of season so didn't appear to be fully booked 3. Most staff, whilst perfectly nice, seemed overworked and often quite fed up/stressed (perhaps end of season burn out?); this made it feel not entirely relaxing 4. The pool bar is advertised to open from 11am - tried a couple of times (different days) to get soft drinks/water between 11 and 11.30am, but sent away and told to come back later (happened to lots of other people too) 5. No shuttle service provided to beach or Palma etc - would be a nice touch 6. One of the reasons I booked this hotel was the yoga classes, but there was only 1 class on the whole week I was there (albeit it was great, in the chapel in hotel grounds) 7. Mini bar is not included in endless privileges package, but this is not made clear anywhere. Drinking water in room never replenished. Also not clear on wine menu at dinner which included in endless privileges and which not 8. Garden maintenance around the pool area was lacking; grass very overgrown, which didn't help with flies (Not the hotels fault that there are flies of course, but if the garden areas were maintained better, this may help)
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 2, 2023
Dear Valued Guest, It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations. We do take into account your constructive comments. We hope to see you again in the future for another magical trip.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$244 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton sa torre mallorca hotel llucmajor, hilton hotel llucmajor, llucmajor hilton
LOCATION
SpainBalearic IslandsMajorcaLlucmajor
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ZOETRY MALLORCA - Prices & Hotel Reviews (Llucmajor, Spain)

Frequently Asked Questions about Zoetry Mallorca
Which popular attractions are close to Zoetry Mallorca?
Nearby attractions include Talaiots Capocorb Vell (3.1 miles), Playa Cala Blava (4.6 miles), and Caramba (5.0 miles).
What are some of the property amenities at Zoetry Mallorca?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Zoetry Mallorca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Mallorca?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Zoetry Mallorca?
Yes, free parking is available to guests.
What are some restaurants close to Zoetry Mallorca?
Conveniently located restaurants include Casa Do Pulpo, Andreu Genestra, and El Tantalo.
Are there opportunities to exercise at Zoetry Mallorca?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Zoetry Mallorca have airport transportation?
Yes, Zoetry Mallorca offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Mallorca?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Mallorca offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zoetry Mallorca?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.