Zoetry Mallorca
Camí de Sa Torre Km 8,7, 07609, Llucmajor, Majorca Spain
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About
#2 of 12 hotels in Llucmajor
Location
4.1
Cleanliness
4.7
Service
4.5
Value
4.1
Travelers' Choice
The Zoëtry Mallorca hotel, built within the stately historic manor of Sa Torre in the fourteenth century, has been restored with the greatest attention to detail to achieve the perfect balance between the traditional style of a Mallorcan manor house and the modern style and comfort of an international hotel. The property also includes other historic buildings such as the windmill, dating back to the fifteenth century, and the neo-Gothic chapel "La Gran Cristiana". Featuring a world-class spa, this haven offers the ideal setup for relaxation in addition to enriching activities such as golf or cycling, and even a venue for groups & conventions. The hotel is 15 minutes away by car from Palma International Airport (PMI) and 20 minutes from the centre of Palma. Nearby attractions include the Maioris and Son Antem Golf Clubs, Mhares Sea Club, the Bordoy Bodega, Aqualand Park, Palma Aquarium, cycling routes, and the famous beaches of Es Trenc, Ses Covetes and Cala Pi.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Evening entertainment
Airport transportation
Parking
Hot tub
Adult pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Luxury
Languages Spoken
English, Spanish, German
Hotel links
Location
Contact
Camí de Sa Torre Km 8,7, 07609, Llucmajor, Majorca Spain
Name/address in local language
Getting there
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1070Reviews18Q+A100Room tips
Reviews
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Most Recent
Our third visit to this hotel and it continues to improve. The accommodation spotless, food great and the staff really helpful especially Ana. We had a very early flight home having to leave the hotel at 5am and were provided with a cold breakfast selection to take with us Already planning our next visit and will,probably try the “endless privileges” which is good value if you want to mainly stay around the hotel
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Unless you wish to stay at the hotel for the whole holiday then a car is essential
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 29, 2022
It was an honor to welcome you to our hotel. Thank you for sharing your positive experience with us. We are very pleased to know that we were able to exceed your high expectations and that you were particularly pleased with our excellent service provided by our professional team, specially by Ana, our Guest Experience Manager. We hope to see you again in the future for another magical journey.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
My stay was a business purpose and I have to admit that I was already thinking to schedule another stay for private. This is an amazing resort with a high level of service very customized. A waitress is always available for any kind of demand. From the beginning to the very end of my stay, this person was at my service. Amazing
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Zoetry Mallorca, Other at Zoetry Mallorca
Responded Jul 5, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team We hope to see you again in the future for another magical trip Zoetry Mallorca Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a difficult decision to book The Zoetry as some of the reviews aren't great, but after emailing Ana (the guest experience manager) we felt slightly more reassured. The hotel is located in an isolated spot, so if you want facilities nearby, book elsewhere. The historic building is beautiful and has been restored and renovated with real care - it is stunning. We stayed in a Ponent Deluxe room on the Endless Privileges package and whilst it was expensive, we enjoyed knowing there would be no additional costs. The room was spacious, clean and modern with beautiful bed linen. The Endless Privileges was perfect, we had some great food and drink all included in the package. Perfect! There are of course some downsides which need to be addressed such as: - The service is slowwww, very slow, and staff don't acknowledge you until they are ready to serve you (especially at the bar area). A polite greeting would have helped. - Some areas around the pool are muddy, so it's a bit odd to get up off the sun bed to be walking in mud! - There is an abundance of wasps and flies that are everywhere - including crawling on the breakfast buffet. More needs to be done to try and cover food where possible as it looked very unhygienic. Avoid the sugar straws as you end up getting invaded! Ana, the Guest Experience Manager is wonderful, she is there to make sure you have a perfect stay and she works extremely hard to please guests. Thank you Ana for your recommendations, helpfulness and commitment to your role. Also the bar manager in the outside bar was superb, he remembered our drink preferences and delivered them promptly. Yes, we would return and certainly on the same package. We stayed for a week, but would happily return for a short stay to get some rest and relaxation and to be looked after. So if you are thinking of booking, check out the location to make sure it fits your needs - then don't hesitate to book!…
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 29, 2022
It was an honor to welcome you to our hotel. Thank you for sharing your positive experience with us. We are very pleased to know that we were able to exceed your high expectations and that you were particularly pleased with our excellent service provided by our professional team, specially by Ana, our Guest Experience Manager and our Bar Manager, Iván. I would like to let you know that we are taking your constructive comments into account to keep on working hard in order to offer our guest a real Zoetry Experience. We hope to see you again in the future for another magical journey.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I just simply loved this place. Everything from the food, to the pool and beds, to the spa and treatments. I keep looking at dates to return. This was just a perfect relaxing break. The staff were always helpful and even if a bit slow with service, it didn't matter as you were happy to just sit and take it all in.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 25, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a nice stay in this "finca style" hotel. Situated 20-25 minutes from Palma in a nice park with historic main building, windmill, chapel, lots of accommodations nicely spread in the park, giving relaxing atmosphere. Car is needed. Besides the SPA, there are 2 outdoor swimming pools, surrounded with plenty of "relax beds", some even for 2 persons. On each bed you will find a "rolled up" towel, meaning bed is free to be used. Used towels are removed from the beds and a fresh towel is put back on the bed. Great service ! Nice pool bar and lunch service, friendly staff. We stayed in Potenta Junior Suite, nice, clean room with small terrace. There are 2 restaurants, Es Mercat and a tapas restaurant. Both are included in half board and "à la carte". Menu remained the same during our stay, but plenty of choice, just the "lamb" was for at least 2 days not available. Nice breakfast buffet and coffee and warm breakfast served at the table. Service was except for one morning perfect. Active "bar service" in the main part of hotel is missing, first day, we waited very long. Also some olives or nuts, would be welcome. Correct check-in and very nice check-out, including lunch box as we left early in the morning.…
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 22, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is beautiful (i have been here previously when it was a Hilton) but gosh there is a serious management problem. I am currently waiting for room service breakfast for almost an hour. No one is answering phones - neither at reception nor restaurant. While the staff are nice and well meaning they are all clearly out of their depth. Which is surprising as many have been here for a long number of years. I appreciate that there seems to be some tech company here these days but as we are literally in the middle of nowhere its not like people showed up spontaneously. What a shame that the management have let the whole place down.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2022
Thank you very much for taking the time to provide your feedback. First, allow me to apologize for not be able to satisfy your expectations. Everyday we work hard in order to offer our guests a great stay and a pleasant holidays. I would like to inform you that we are taking your comments into account in order to work on them and offer our guests an amazing Zoetry experience. On the other hand I want to thank you for all your positive comments about our resort. I hope we will host you in a future to creat a perfect ambiance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing time at Zoetry! The property is so beautiful and special, it’s really tranquil and relaxing. The different areas, pools and activities will you give all the options you need. The food was amazing and they hosted a barbecue, that will probably stay the best of my life. Special thanks to Anna, the guest experience manager, who is sent from heaven!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional tea, specially by our Guest Experience Manager, Ana. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb welcome on arrival from Ana who immediately took our bags from us, relaxed us with some drinks and then gave us a tour of the hotel and grounds. She's an absolute credit to the hotel and always available to help. Our room was a potent room and very comfortable and cleaned daily. Food for us was inclusive as part of their privleges package making everything super easy and tasty. Would love to return and thoroughly recommend for a relaxing break with good access to the island.
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: Potent rooms are 2 min walk from Ian building but makes them v quiet for a great night's sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team, specially by our Guest Experience Manager, Ana. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. The windmill and Chapel are also stunning. Reception staff excellent and good food. The hotel also offers a bike hiring service and nearby beaches are not too far away. Would happily stay again.
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Hiring a car could be useful
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 15, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A truly wonderful hotel using utterly charming & historic buildings just south of Llucmajor. Beautiful blend of history with original artefacts in the wonderful old parts of the hotel. Newly built rooms are large & superbly appointed. Pool with adjacent bar excellent & larger pool nearby ideal for swimming. Tennis courts well maintained & luxurious spa in basement with indoor pool & good range of treatments. Highlight for our family was truly outstanding private 7 course tasting menu with Mallorcan wine which was almost beyond words. Organised by the wonderful Ana & thanks also to her incredible attentive team
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zoetry Team, Other at Zoetry Mallorca
Responded Oct 1, 2022
It has been a honor to welcome you in our hotel. Thank you for sharing your positive experience with us. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional tea, specially by our Guest Experience Manager, Ana. We hope to see you again in the future for another magical trip
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$244 - $388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton sa torre mallorca hotel llucmajor, hilton hotel llucmajor, llucmajor hilton
LOCATION
SpainBalearic IslandsMajorcaLlucmajor
NUMBER OF ROOMS
90
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Frequently Asked Questions about Zoetry Mallorca
Which popular attractions are close to Zoetry Mallorca?
Nearby attractions include Talaiots Capocorb Vell (3.1 miles), Caramba (5.0 miles), and Playa Cala Blava (4.7 miles).
What are some of the property amenities at Zoetry Mallorca?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Zoetry Mallorca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Zoetry Mallorca?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Zoetry Mallorca?
Conveniently located restaurants include Casa Do Pulpo, El Tantalo, and Restaurante Casa Aurelio.
Are there opportunities to exercise at Zoetry Mallorca?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Zoetry Mallorca have airport transportation?
Yes, Zoetry Mallorca offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Mallorca?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Mallorca offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Zoetry Mallorca?
The staff speaks multiple languages, including English, Spanish, and German.