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SBH Club Paraiso Playa

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SBH Club Paraiso Playa
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706 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Sheffield, United Kingdom
Reviewed December 5, 2016 via mobile

As others have mentioned the hotel is dated and the rooms basic but clean and spacious, it is also isolated but located on a great beach accessed via many steps. We did our homework so were aware of this before we booked. As a result we had an enjoyable holiday with no nasty surprises. The food in the restaurant was...

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2Thank Hmmgm
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Hmmgm, Thank you very much for have written a review about our SBH Club Paraiso Playa. We are delighted to read you enjoyed your holiday with us. Customer satisfaction is very important to us and our goal is to exceed the expectations of each client. Our kitchen staff and chef prepare a variety of good quality food on a...

Dundee, United Kingdom
Reviewed November 22, 2016 via mobile

Our original Hotel was fully booked on arrival and we were sent here . We were glad we came as original hotel not a patch on this one . The room was nice and large not a great view but we were upgraded a few days later to sea view . The staff were very helpful and friendly. The entertainment...

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2Thank 999dot
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear 999dot, Thank you very much for choosing to stay at the SBH Club Paraiso Playa. We are glad to see that you were happy with the hotel location and services on offer. Thank you especially for mentioning the entertainment Team who has delivered top notch service to make your stay with us more enjoyable. It was our pleasure to...

Faversham, United Kingdom
Reviewed November 16, 2016

Had a great week, good food, hotel dated but very clean, staff very helpful and pleasant and hard working. Animation team worked very hard but felt management could spend some money with costumes and more props. Lovely beach once you got down the stairs well worth the climb back up. Would recommend getting a room with seaview as our room...

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Helpful?
2Thank ToniAnnGurr
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear ToniAnnGurr, We are absolutely delighted you had a great week and thank you for sharing your feedback and opinion regarding our SBH Club Paraiso Playa with us and potential customers. Our goal is to fulfil customer expectations and make your holiday with us a memorable one. We will take your criticism on board. Reviews like yours help us to...

Stafford, United Kingdom
Reviewed November 15, 2016

I travelled with my elderly sister in November this year - we hadn't planned on coming to this hotel, we had booked for an all-inclusive holiday at Playa Fuerteventura but found the accommodation so poor (noise from adjacent hotel's massive air conditioning unit was unbearable and the toilet was broken) that we left and ended up at The SBH Club...

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Helpful?
Thank TravellerLyndot
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear TravellerLyndot Thank you very much for have taken the time to write such a detailed review about our SBH Club Paraiso Playa. We are very sorry to read that not all aspects of the hotel were up to you expectations. We just like to point out that the access to the beach is described very well in all travel...

Reviewed November 14, 2016 via mobile

The hotel is very outdated. I don't thing there was any renewals or reconstruction of any type in the last decade. The furniture is very old even the TV, I did not see like it since i was a kid. The room was big enough with a nice Balkon. Food was ok but nothing more. You have a very limited...

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1Thank Safwan H
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Safwan H, We thank you a lot for have taken the time to share your feedback with us. We value reviews like yours as they help us to improve our services. We will know take your criticism into account and pass possible solutions to the right departments. The location is very well explained in all of the travel catalogues,...

Reviewed November 5, 2016

OK Hotel with nice staff and good food. But, lost a wedding ring their and have had no reply to any emails. Beach is nice, and services by taxi and bus are ok. Lost air con after some rain. "Entertainment" from the staff is very bad and the noise they make shouting around the poolside is terrible.

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Thank gavin w
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Gavin, Thank you for your review. We are very sorry you lost your wedding ring. You have received various emails from us confirming in case we find something we will get back to. We have also forwarded the TUIUK aftercare telephone number as well as their email to you. If there are minor faults we will repair them as...

Tamworth, United Kingdom
Reviewed October 30, 2016

My wife and I spent a week here during the last ( half term ) week of October and we had a lovely time. I had read previous reviews of the hotel prior to booking and all I can say is anyone giving negative feedback must have been extremely 'unlucky' or they are the sort of people who just like...

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3Thank robbie1962
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Robbie1962, We thank you very much for have taken the time to write a review about our SBH Club Paraiso Playa and we are delighted you had a “lovely time”. Thank you very much for your appraisal regarding our staff. It is always lovely to get told by our guests they see we are happy working and enjoy our...

Cumbernauld
Reviewed October 30, 2016

Well just back from our holiday and must say a tad disappointed in this hotel, from entering to leaving. For a start couldn't find the name of the hotel on the outside of it. When entering last Saturday night there was a queue to check in and only one person on the desk so took a while. Then we were...

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Thank Lauls
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Lauls, Thank you for have taken the time to share your thoughts and experience during your holidays with us. We apologize for not fulfilling your expectations and are very sorry you weren’t satisfied with all aspects of our Hotel. The opinions of our clients are very important to us as they help us to improve our services. We will...

Colchester, United Kingdom
Reviewed October 28, 2016

We came back from this hotel in Fuerteventura on Sunday 23rd October. We had a really good time. The hotel is dated as others said but exceptionally clean. The staff were really friendly and helpful. The food was really good with lots of choice and something for everyone. The beach was down a lot of steps but wow what a...

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Helpful?
Thank 1950Pam
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear 1950Pam, Thank you very much for review about our SBH Club Paraiso Playa. We are delighted you enjoyed your holidays with us. It makes us very happy to see you were satisfied with all aspects of the hotel. Customer satisfaction is very important to us. We make sure we offer a big choice of foods and drinks which are...

Reviewed October 17, 2016 via mobile

To start on the positive have to say the staff were very friendly. Food was always very good. Beaches and views were fantastic. Unfortunately there are more negatives than positives!! Just to warn you incase no brochure tells you this area is very popular with Germans and a lot or then like to go naked on the beaches. We are...

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Helpful?
Thank Sam F
SBHDireccion, Director General at SBH Club Paraiso Playa, responded to this review

Dear Sam F, Thank you very much for your review here on Tripadvisor. We value the opinion of our guests. We are very sorry to read you did not enjoy your stay with us. We can assure you customer satisfaction is very important to us. The location of the hotel is very well described in all catalogues. We are sorry...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The SBH Club Paraíso Playa is a modern hotel in the Esquinzo Beach, a hotel to enjoy the holiday, with activities designed for all ages. ... more   less 

Additional Information about SBH Club Paraiso Playa

Address: Lomo de Acebuche s/n | Esquinzo, Pajara, 35620 Esquinzo, Pajara, Fuerteventura, Spain (Formerly Sunrise Club Paraiso Playa)
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Esquinzo
Price Range: $115 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SBH Club Paraiso Playa 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sunrise Club Paraiso Playa Hotel Marabu
Sunrise Hotel Fuerteventura
Sunrise Hotel Paraiso Playa
SBH Club Paraiso Playa Fuerteventura, Spain
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Questions & Answers

Here's what travelers have asked, with answers from SBH Club Paraiso Playa staff and other travelers.
58 questions
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Questions? Get answers from SBH Club Paraiso Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Seaview rooms have the sun and view. I was on the 4th floor which was perfect”
 of 5 bubbles j0hnb00c0ck, Jan 30, 2017 | Read review
“Try and get a sea view”
 of 5 bubbles Damian50, Jan 15, 2017 | Read review
“Get a room with a sea view”
 of 5 bubbles ToniAnnGurr, Nov 16, 2016 | Read review
“Not suitable for people with mobility problems.”
 of 5 bubbles TravellerLyndot, Nov 15, 2016 | Read review
“Ask for a CLEAR sea view.”
 of 5 bubbles robbie1962, Oct 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question