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Paloma Club Sultan Ozdere

#2 of 11 Hotels in Ozdere
Certificate of Excellence
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Paloma Club Sultan Ozdere
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1,547 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Level Contributor
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

old hotel very old rooms very small rooms bad service good foods breakfast is good lunchs and diner is similarly all food and drinks are repeated the hotel is so far from city the programs of hotel is very weak this hotel is good for old people and children

Helpful?
Thank amir a
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests Amir A, I would like to take this moment to thank you for taking the time to write a constructive review of your recent stay with us. It is always important for us to know how our guests feel and what they think about our hotel so that we can improve it for the future. We were... More 

brighton
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Paloma Club Sultan in May 2016 and what was apparent to be the start of the season. From our reviews, you will see we have stayed at many Turkish hotels, including another Paloma hotel so we are hoping to give a balanced review of this hotel. The good... The hotel is set in beautiful surroundings with... More 

Helpful?
3 Thank stacyjade
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests stacyjade, I would like to take this moment to thank you for taking the time to write a constructive review of your recent stay with us. It is always important for us to know how our guests feel and what they think about our hotel so that we can improve it for the future. We were very... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Me n my partner loved this holiday ...we stayed superior so got our own breakfast part which was nice ...rooms could do with a pick me up and the beach is tiny but it does ...im used to white sand n crystal water but still enjoyed none the less ...the snack bar had AMAZING snacks better than tea ha ha... More 

Helpful?
Thank Susie L
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Susie L, Thank you for your review and recommendation. Your satisfaction with the recent holiday in our hotel is an honor for us. We are happy that you appreciated the service, facilities, as well as enjoyed the our staff and our club. It would be a pleasure to welcome you again at Paloma Club Sultan. Thank you again for... More 

Livingston, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have just spent two weeks with family at this hotel, photos we had looked at don't tell the whole story. To start with there is NO air condition in the main reception and sitting area there, also air conditioning in rooms is very poor, at pool area's there is not enough parasols, we had to claim sun loungers and... More 

Helpful?
Thank Irene G
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guests Irene G, I would like to take this moment to thank you for taking the time to write a constructive review of your recent stay with us. It is always important for us to know how our guests feel and what they think about our hotel so that we can improve it for the future. We were... More 

Kusadasi
5 of 5 stars Reviewed 1 week ago

I actually work with booking.com, we had had few customers and the were very happy with Club Paloma Sultan Hotel. They took us makes it imperative to write about this hotel. I write it as they have written to us it. Thank you first to the Reception Particularly Mrs. Aysel and of course to the staff of the reception. They... More 

Helpful?
Thank onlineephesustravel
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear onlineephesustravel, Thank you for sharing your kind feedback and for highlighting our reception staff et front office manager Mrs. Aysel. We are delighted to know that you had a really nice time and thank you for reccomending us to others. We very look forward to welcoming you back for another stay at 'lovely' Paloma Club Sultan. Kind regards, Emel... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are due to go to this hotel on Saturday and they have already provided us with 5* service!! Emel the divisions room manager has been in contact with us about getting milk for my sons milk allergy, he is at an awkward point on the milk ladder and has reached the uht level. The hotel have assured us they... More 

Helpful?
Thank Suzanne1981
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Guest Suzanne1981, We would like to thank you for choosing our hotel. We always pride ourselves in giving the best possible customer service and care and we are pleased to hear that you are happy with our services and preparations with regards to your special case. Thank you also for your kindly review before coming. We are waiting you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Have to say this hotel is fantastic the staff were so friendly as was the reps...you have a nightclub there if you choose to go there you got a 24hr lobby bar which is great 2 private beaches the rooms was always immaculate there was so much to do there that you didn't even have to leave the hotel if... More 

Helpful?
1 Thank justinwilliams75
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, We are greatful for your excellent review and pleased to have the occasion to thank you for your faith with so many attentions. We are so happy to read that you had a good time here at Paloma Club Sultan and sincerely thank you for your encouraging words and special thanks to so many members of our... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled to the resort in June half term with our 10 year old, plus active 70 year old grandparents and my older daughter and her boyfriend who flew in from Germany. We were all located together, my daughter given a free upgrade so her room was beside us although we had traveled separately, a much appreciated gesture. A lot... More 

Helpful?
Thank Wilma H
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Wilma H, Thank you for choosing Paloma Club Sultan for your recent vacation. Firstly we are very happy to hear that you believe our resort was beautiful and exceptionally well maintained and the slides beyond fantastic We are however saddened to hear that you left feeling unsatisfied with our F&B services. It is our goal to completely satisfy our... More 

West Byfleet, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Just got back from 10 days here, it's really lovely the weather was amazing. We arrived at the hotel and were swiftly checked and given a free upgrade which was good. The place is spotless and no doubt the staff work very hard. On the negative side we booked the Seasons for 6/7/16 as you are allowed 1 free al... More 

Helpful?
Thank windywendy1234
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear windywendy1234, Thank you for choosing Paloma Club Sultan for your recent vacation. Firstly we are very happy to hear that you believe our resort to be ''spotless''. We are however saddened to hear that you left feeling unsatisfied with our F&B services. It is our goal to completely satisfy our guests on every stay. Your opinion and experience helps... More 

Hull
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We went as a family the last week in may and first in June. We received much better service the second week as the first week the hotel was very busy and simply didn't have enough staff. The hotel itself is set in beautiful well tended grounds and has plenty if sunbeds. The rooms are on the small side for... More 

Helpful?
Thank Suba68
EmelTurkmen, Manager at Paloma Club Sultan Ozdere, responded to this review

Dear Valued Guest, First of all we want to thank you personally for taking the time to write such a constructive review about your recent holiday with us. We are pleased to hear you enjoyed so many aspects of our resort. We always strive to provide the best service that we can so that our guests are satisfied. It is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The hotel is located 25 km away from the Artemis Temple, one of the Seven Wonders of the World, the magnificent ancient city Ephesus and the House of the Virgin Mary. Izmir city center is only 50 km away from the hotel and the airport just 45 km. Ozdere city center is 1,5 km away and can be reached by feet. The hotel can be found easily on the road from the airport to Kusadasi. When you arrive at Ahmetbeyli crossroads you just have to turn your right side and go on 10 km away to find PCSO. ... more   less 

Additional Information about Paloma Club Sultan Ozdere

Address: Goztepe Mevki, Ozdere 35495, Turkey
Location: Turkey > Turkish Aegean Coast > Izmir Province > Ozdere
Price Range: $176 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paloma Club Sultan Ozdere 5*
Number of rooms: 391
Reservation Options:
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Also Known As:
Paloma Club Sultan Ozdere Hotel Ozdere
Paloma Hotel Sultan Ozdere
Hotel Style:
#2 Luxury Hotel in Ozdere
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