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Best Western Plus Chateau Inn Sylvan Lake

206 reviews
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Traveler (34)
Room & Suite (22)
Dining (4)
Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“pool and hot tub”(14 reviews)
“cookies”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Chateau Inn Sylvan Lake
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (206)Write a Review
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Traveler rating
122
67
12
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LanguageEnglish
122
67
12
3
2
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All reviewspool and hot tubacross the streetcookiesgreat hotelfree breakfastwould stay here againlocation is excellentcomfortable bedstaff are very friendly and helpfulhash brownsexercise roomnice staythe breakfast areabreakfast was amazingexcellent experienceconvenient locationpastry
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1 - 5 of 206 reviews
Reviewed January 9, 2018

Great stay, great rooms, great service, great price! Will definitely stay there again. My husband and I were in the area for a hockey tournament and our son went ahead with teammates and the front desk allowed him to check in so he didn’t have...More

Review collected in partnership with Best Western
Thank Amber B
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded January 12, 2018

Thank you so much for your kind review. It is always great to hear that we are doing a great job, and that guests have enjoyed their stay. Please stay with us again soon.

Hotel's Favorite
Reviewed December 4, 2017

We have stayed at the Best Western Sylvan Lake a number of times and have enjoyed every one. There is a great view of the lake and the hotel is centrally located in the downtown area with easy walking distance of the main beach area....More

Review collected in partnership with Best Western
Thank Gordon S
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded December 6, 2017

So glad you enjoyed your stay. Yes, our location is great being so close the lake and near many restaurants and sporting arenas. We hope you visit us again.

Reviewed December 29, 2017

Sylvan Lake is the most beautiful little town on the lake with lots of shops, restaurants to enjoy your stay. The hotel sits right across the street from the lake. The waterfront is so quaint. The staff at this hotel are excellent, warm, friendly and...More

Review collected in partnership with Best Western
Thank Carol S
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded January 2, 2018

Thank you for recognizing our hotel as a great place to stay and our location as one that gives you great access to all things the lake and beachfront has to offer. Hope you stay with us again.

Reviewed December 2, 2017

Thank you for your fantastic service to our team while we were in Sylvan Lake. Allowing us to use the Banquet room for meal prep and serving was greatly appreciated. The breakfast was great and appreciated by our team.

Review collected in partnership with Best Western
Thank 910marlynd
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded December 6, 2017

Thank you your review. It was a pleasure having your team stay with us and so glad we could accommodate all your needs. Look forward to your next stay.

Reviewed November 13, 2017 via mobile

We came for a team hockey tournament and booked multiple rooms. The block room booking was easy and the hotel was very clean. The kids had an awesome time swimming in the pool and the check out was nice and fast.

Thank Brianna P
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded November 15, 2017

Thank you for reviewing our hotel. So glad everyone had a great experience and the pool was such a a great hit. Hope to see you again for another tournament.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
$94 - $148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$94 - $148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (34)
Room & Suite (22)
Dining (4)
Pool & Beach (3)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
518dennist
August 22, 2015|
AnswerShow all 2 answers
Response from Sue F | Property representative |
HI Some of the rooms have a lake view and would be an upgrade from a regular double queen and I would recommend a king lake view for the 2 of you. Hope this helps.
0
Votes
moo c
February 22, 2015|
Answer
Response from Sue F | Property representative |
Morning It is always a good idea to book as soon as possible in June to make sure there are rooms available in July. As too the quietest either side is good but top floor for sure. Keep in mind it is our peak season. The... More
0
Votes
Room Tips
"The first thing we did upon arrival was call and ask for better room. Informed the best available. Nothing..."
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"Higher floor and lake facing, you pay more but it is so worth it"
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"We stayed in room 204 had a parking lot view, but it was a nice and quiet room."
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"Try to face the lake, the view is nicest from the north side."
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