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    Best Western Plus Chateau Inn Sylvan Lake

    5027 Lakeshore Drive, Sylvan Lake, Alberta T4S 1R3, Canada
    +1 855-697-1939
    Hotel website
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    Lowest prices for your stay
    10/29/201710/30/2017
    1 room, 2 adults, 0 children
    $89
    $90
    $89
    Traveler (34)
    Room & Suite (15)
    Dining (4)
    Overview
    • Excellent59%
    • Very good33%
    • Average6%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “cookies” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Chateau Inn Sylvan Lake
    Special Offer: BOOK DIRECT AND SAVE
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    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $89
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      $90
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      $89
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    View all 26 deals
    Write a Review
    Reviews (198)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 198 reviews

    Reviewed 1 week ago

    My mother, sister, myself and my little dog had the pleasure of staying at this hotel for a weekend, last month. We found the staff to be very helpful, friendly and accommodating. The room was spacious and clean, and was equipped with a small refrigerator...More

    Thank VYeg
    Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded 5 days ago

    Thank you for your kind review. We do appreciate hearing from everyone who stays with us so we can see how our training is going making everyone's experience the best it can be. Thank you also for noticing that our location is convenient and within...More

    Hotel's Favorite
    Reviewed August 7, 2017

    This is the second time we stayed at the Best Western in 2 months, and once again we had a great experience. The rooms are clean, they smell nice too, or at least ours did :) The beds are comfortable, the washrooms are clean, lots...More

    Thank Banannas75
    Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded August 8, 2017

    Thank you for your review. You are a great advocate for our hotel. You expressed everything better than I could. Hope there is another visit soon.

    Reviewed 2 weeks ago

    Anne, Brenda and Roy went over and above when I woke up to a flat tire in the morning. My tire was filled at the hotel, I had a destination to take my vehicle to as the staff called around for me. The staff went...More

    Review collected in partnership with Best Western
    Thank Debbie054
    Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded 2 weeks ago

    Thank you for your great review. We strive everyday to make everyone's experience amazing but it sure helps when you start with such great staff that all naturally understand customer service, so glad you noticed.

    Reviewed 4 weeks ago

    The room was nice and clean,the front desk people not friendly.One lady Morgan was very helpful and friendly.The stairs were not open to the guest of the hotel to use,i was not happy about that because my dog does not like elevator.We had to carry...More

    Thank barbarasZ5048KL
    Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded 4 weeks ago

    Thank you for your review. It is nice to hear that most of your stay was enjoyable and I will look into how your struggle with you pet could have been rectified. We are a very pet loving hotel with a lot of staff owning...More

    Reviewed 4 weeks ago

    When I say consumer beware I mean for the entire town. Sadly the town has seen Summer in all its forms and is very aware of the up coming slow season. Best western started out like maybe the exception. But in fine form they joined...More

    Thank Ashley K
    Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan LakeResponded 4 weeks ago

    We appreciate your review and would first like to say that our hotel is sorry you feel the way you do. I have printed this for all staff to read and hope we learn from this, as it is from our guests input that we...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • $96 - $129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Best Western, Booking.com, Priceline, Orbitz, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Best Western Plus Chateau Inn Sylvan Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Alberta >
    • Sylvan Lake
    • Also Known As
    • Best Western Plus Chateau Inn Sylvan Lake Alberta
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    Traveler (34)
    Room & Suite (15)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (20)
    Bathroom (7)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    383 reviews
    12.92 miles away
     
    Radisson Hotel Red Deer
    901 reviews
    11.02 miles away
     
    Hampton Inn & Suites by Hilton Red Deer
    696 reviews
    13.94 miles away
     
    Chateau Suites at Sylvan Bay
    18 reviews
    .03 miles away
     
    Nearby Restaurants
    Bamboo Hut Southeast Asian Cuisine
    124 reviews
    .29 miles away
    Big Moo Ice Cream Parlour
    78 reviews
    .26 miles away
    Bukwildz
    108 reviews
    .19 miles away
    Viva La Sirena
    50 reviews
    .15 miles away
    Nearby Attractions
    Canadian Jetpack Adventures
    55 reviews
    .03 miles away
    Sylvan Lake Provincial Park
    103 reviews
    .07 miles away
    Sylvan Lake Aqua Splash
    12 reviews
    .09 miles away
    Sylvan Steam & Spa
    5 reviews
    .15 miles away
    Ask a question
    Questions & Answers
    518dennist
    August 22, 2015|
    AnswerShow all 2 answers
    Response from Sue F | Property representative |
    HI Some of the rooms have a lake view and would be an upgrade from a regular double queen and I would recommend a king lake view for the 2 of you. Hope this helps.
    0
    Votes
    moo c
    February 22, 2015|
    Answer
    Response from Sue F | Property representative |
    Morning It is always a good idea to book as soon as possible in June to make sure there are rooms available in July. As too the quietest either side is good but top floor for sure. Keep in mind it is our peak season. The... More
    0
    Votes
    Room Tips
    "The first thing we did upon arrival was call and ask for better room. Informed the best available. Nothing..."
    Read review
    "Higher floor and lake facing, you pay more but it is so worth it"
    Read review
    "We stayed in room 204 had a parking lot view, but it was a nice and quiet room."
    Read review
    "Try to face the lake, the view is nicest from the north side."
    Read review
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