Zoetry Marigot Bay St. Lucia
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About
#2 of 4 hotels in Marigot Bay
Location
4.5
Cleanliness
4.5
Service
4.2
Value
4.0
Perched atop a quiet hillside with panoramic marina views lies Zoëtry Marigot Bay St. Lucia –
a secluded, opulent tropical paradise. This boutique resort is exclusively located on the island’s
most desirable marina, Marigot Bay, and just one hour from the Hewanorra International
Airport. Complete with swaying palm trees, anchored yachts, and a nearby volcanic white-sand
beach, Zoëtry Marigot Bay offers both tranquility and easy access to St Lucia’s top attractions
like the nearby Pitons. A stay in one of 124 spacious, Caribbean-chic suites is accompanied
by warm hospitality, pampering amenities and devoted service with Endless Privileges® where
everything is included. Explore the on-site Rum Cave offering local tastings with connoisseurs,
relax at the world-class spa or glistening pools, and immerse in the unspoiled beauty,
romance, and authenticity of Zoëtry Marigot Bay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Concierge
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Minibar
Flatscreen TV
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Location
81Good for walkers
Grade: 81 out of 100
13Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Marigot Bay, Marigot Bay St. Lucia
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Pros: We enjoyed our stay at Zoetry Marigot Bay. The resort is pleasant with comfortable rooms, delicious made-to-order all-inclusive food, and surrounded by lush greenery and the bay. St. Lucia is a naturally beautiful country and the weather was perfect during our stay. I highly recommend trying all of the restaurants at Zoetry. I definitely had my favorites but would suggest trying them all so you get a feel for the resort. Sunshine (sushi chef) at the sushi restaurant prepared a really lovely shrimp and steak lunch that we had to order 24 hours in advance. It was wonderful and definitely worth the wait (highly recommend). You're able to get sushi and poke whenever the restaurant is open; however, this special dish must be reserved in advance (it's included in the package, you just have to order/ask). The rooms are serviced multiple times each day and they provide turndown service. This was a nice touch in ensuring the rooms remained comfortable during our stay. The hotel provides a small bottle of mosquito repellent. You'll definitely need it and I thought it was nice that they provided them in the room. All of the staff members are kind. A few folks who went above and beyond to ensure we had a lovely stay are Olivia, Sunshine, Shabba, and Cherubin (all are wonderful!). Cons: We arranged for an off-site excursion with one of the employees. Even after negotiating the price, we found out that we still overpaid. If you want to do a catamaran tour directly with a local company, you can book through Joe Knows. They took us by boat to the sulphur springs mud bath, a waterfall, snorkeling, and we also received lunch at a local restaurant (food was very tasty!). The tour company also provides refreshments on the boat (rum punch, beer, etc.). The company has a Trip Advisor page too so you can look them up for pricing (which is cheaper than what the hotel person charged us). The bathrooms definitely need to be updated. The pools close at 6pm. This wasn't a deal-breaker but it was a bit of a surprise for me so figured others would want to know as well. While I enjoyed my stay at Zoetry, I have to say this is not a 5 star resort. It is comfortable and has a lot of potential, but it is not a 5 star experience. At least not yet. Some steps that are still needed before this can be considered a 5 star experience include updates/remodeling in the bathrooms, maintenance of the premises with an eye on details (i.e. fix all of the chipped doors/walls/furniture across the premises, sand the floors so everthing isnt all scratched up, etc), proactively ensure no fruits are out to attract ants, improved efficiency during check-in, refreshed room decor, less cumbersome service, etc. Tips: - Bring lots of bug spray for the mosquitoes. - This is a relaxing resort so if you're looking for lots of entertainment and partying, this is not the place for you. - Try all of the restaurants. The food is made-to-order (no buffets) and tastes much better than typical all-inclusives. - The pool closes at 6pm, so plan accordingly. - There's a small beach across the bay and a Zoetry staff member will take you there via pontoon (about a 30 second boat ride). The shuttle boat goes back and forth throughout the day so you just need to go near Hurricane Hole to hop on. Be sure to venture over to experience it. Drinks, beach chairs and towels are available at the beach (included in the all-inclusive) so you'll be comfortable while you're there. The beach is small but lovely. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you want a hotel where you can relax with none of the heavy activities like the other hotels. Then this is the hotel for you. The rooms are huge and clean. The atmosphere is laid back and quite. We had the master suite with the hot tub, a must have. The staff was very friendly. Everyone was always smiling and will to do whatever it takes to take care of you. Room service was great meals came on time and was hot. Our room was cleaned everyday and they also did a turndown service every evening. Please note the plugs are European so you will need an adaptor to charge your phone. If you're a light sleeper then you will need an ear plug. Nature makes a lot of noise during the night. There are 4 restaurants. Three of which were open. There was also a desert store that had just about everything you want. Cake, ice cream, cookies etc. The beach was not on the property. But there was a free boat to the beach. Note all beaches on St. Lucia are public. The hotel had employee providing drinks and chairs. My only con is the food. The picking was slim and it seem to a European friendly menu. Even though the location was up the mountains way up the mountains there was a enough transportation to get to the city which was 45 mins. It will cost you $170 per person to go to the Friday night fish fry. Overall the experience was great. …
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We really enjoyed our stay at Zoetry. It’s a more relaxing resort, which exactly what we wanted. The room was very clean, could use some updating, but no major issues. The staff is so wonderful. They really go out of their way to make you happy. Rochel was the best butler and kept us smiling the entire time. Bartenders Andre, Mark, & Glen had the best energy and made really great drinks. The ladies from concierge, Karenza and Kerissa we’re so helpful from the planning process and during our stay. All excursions were planned so smoothly. The dining staff, Nile & Alexander, were the best! They made sure we we’re taken care of. We love the staff. The food was top notch and no food was wasted. Spa treatments made us feel brand new. Recommend Zoetry for any couple.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
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Room Tip: Only few restaurants to choose from. For those travelers who are looking to have a lot of variety.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I'm really surprised to see less than 5 star reviews here. My husband and I have travelled most of the caribbean, some places we have returned 3-4 times. This has been the best experience by far. A different experience than your regular buffet all inclusive trip but amazing none the less. We paid $8500CAD as a couple to stay here. We had the highest level room overlooking the whole marina. PROS: - The best food(5 star dining) meaning you also wait for the food to be freshly prepared. Dinner takes the same as it would at a 5 star restaurant but also tastes the same. Sometimes 30-40 minute wait for food. Nothing was stale, always made to order, super fresh. Even very hot when it arrives, fresh from the oven, and delicious, etc. Be sure to check out hurricane hole, by far the best food. - The staff are so friendly and go out of their way to accomodate your needs. We upgraded to concierge service, which made our stay 100% easier and better. I can't get over how amazing the butlers are and how easily they made our stay. Highly recommend. - The rooms are stunning, we had a room overlooking the marina. Beautiful view. - The beach across from the resort is beautiful, if you head over the rocks with snorkels, some amazing tropical fish, crab, lobster etc. - Quiet, peaceful, very relaxing. Minimal children present - Great gym and wellness center(steam room, sauna, massages, cold plunge etc) - Pools are not heated but we went in everyday to cool off and it felt fine. CONS(minor cons, definitely not something that ruined our trip by any means): - The food doesn't really rotate. You are choosing the same food menu for the whole 7 days, from 3-4 different restaurants. The menus aren't big. They can at night run out of menu items but it only happened once. - The rooms overlooking the marina are a lot of walking, we downgraded after day 1 as it is about 4-5 flights of stairs to get to your room. Mainly because you are on a mountain. Not great for someone with mobility issues - We did not come with our kids but luckily because this isn't a resort ideal for families. - The only truly disappointing thing, they are unorganized about return to airport. Nobody is informed. We were told we would be picked up at 230pm, which is about 4 hours prior to our flight. They showed up at 1pm for our bags. - The loungers by the pool are NOT supposed to be reserved however, some entitled people will wake up at 6am put their towel there and come back at 10am from sleeping to lay down for the day. Then leave for 3 hours for lunch and come back. It is pathetic. The staff(while we were there) enforced a "no reservation" rule as it was getting out of hand. We did move some peoples stuff twice, not the same people, and they were very confrontational(pushed my husband) about it until the staff told them "too bad". They reserved the lounger around 6am, went for a mountain hike for 4 hours and returned back to expect their seat to be available. So entitled. When there are only 5 or 6 available. Don't be afraid to claim a spot if someone is taking advantage. Mostly older entitled people doing this. Thinking us youngins didn't pay the same price or more to stay at the same resort. Eye roll* Overall, we highly recommend this resort. Keep in mind, this is not your typical resort, it is a health and wellness resort. Very quiet. Mot many activities, meant to be time away from the real world. We give it 5 stars. You won't regret your stay. We will also return very soon…
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
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Room Tip: Take some gravol for the drive to the hotel and back. Motion sickness but a common complain, I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 4 days ago
Dear K W, Thank you so much for taking the time to share your detailed feedback on your recent stay at our resort. We are truly delighted to hear about your fantastic experience and appreciate your thoughtful review. It's wonderful to know that you and your husband, seasoned Caribbean travelers, found our resort to be the best you've experienced. We take great pride in offering a unique, non-traditional all-inclusive experience, and we are thrilled that you appreciated the difference. Your positive comments about the food and dining experience are greatly appreciated. We strive to provide a five-star culinary experience, and it's fantastic to hear that our freshly prepared, high-quality dishes exceeded your expectations. We will certainly pass on your praise to our culinary team, especially the recommendation for Hurricane Hole. We are also grateful for your kind words about our staff, particularly the butlers and concierge service. Our team takes great pride in going the extra mile to ensure our guests' needs are met, and it's heartwarming to hear that they made your stay even more enjoyable. The stunning room overlooking the marina, beautiful beach, and serene atmosphere are indeed some of the highlights of our resort, and we are thrilled you enjoyed them. Your feedback on the minor cons is valuable to us, as it helps us continually improve our offerings. We will take your comments into consideration to enhance the guest experience, particularly with airport transportation and the issue with lounger reservations. Thank you for highly recommending our health and wellness resort, and for awarding us a well-deserved 5-star rating. We can't wait to welcome you back soon for another unforgettable stay. Best Regards, Chris Clermont Sales Executive Zoetry Marigot
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Zoetry on September 11-18, 2023 for our honeymoon and it was an amazing experience. When we arrived, they greeted us with fresh, lemongrass towels and the check-in process was very smooth. Throughout our stay, we received excellent customer service and loved going on the excursions that the resort offered (definitely do the sunset cruise! And the one with the mud bath and waterfall! The lunch spot on that trip was my FAVORITE food on the whole trip!! It was a creole-style buffet with the owner’s mother’s recipes… incredible *chef’s kiss*) Speaking of, the food at the resort was excellent, too! I highly recommend the coconut shrimp at the Hurricane Hole. We loved laying by the pool and ordering the sushi and other items on their lunch menu. We spent almost everyday by their gorgeous pools with that stunning view. As others have mentioned in their reviews, be aware that the resort is quite literally on the side of a mountain so it’s very steep and hilly if you have any mobility issues. Also, the beach is not what you typically have in mind for a beach… it’s a small island in the middle of the bay and you have to take a ferry over to it. We still enjoyed it, but just something to keep in mind if the beach experience is important to you! Also be aware that people will try to sell to you the whole time you are on the beach. I took a book down there and I think I got through maybe one chapter since people nonstop kept talking to us trying to sell us rum coconuts lol. But that’s not the resort’s fault. The beach is not owned by the resort, so they don’t have control over the people coming up to you. So we mostly preferred lounging by the pool! I will throw in too that there is nowhere to get things that you may have forgotten (sunscreen, toothbrush, etc..) so be sure to pack everything you need! Granted we did go in the off-season so the shop that’s normally open was closed… but the only other place to get something you need would require a taxi. Anyway, other than that, a 10/10 experience. I highly recommend a spa service! I got the “rejuvenate” package and it was phenomenal. The staff at the spa was so professional. Everyone at the resort was nice and helpful…a few shoutouts to Karinza (sp?), Cheruby, and Stephanie! Although the entire staff was incredible, they went above and beyond to take care of us. Everyone made us feel right at home. It truly was the honeymoon our dreams. We can’t wait to go back!…
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 4 days ago
Dear victoriasudbury, Thank you so much for taking the time to share your wonderful experience at Zoetry Marigot Bay during your recent honeymoon stay. We are delighted to hear that you had such a memorable stay with us and that you thoroughly enjoyed various aspects of your visit. We are particularly pleased to know that our warm welcome and the smooth check-in process set a positive tone for your stay. It's fantastic to hear that our excursions, including the sunset cruise and the mud bath and waterfall trip, left a lasting impression on you. We take pride in offering unique experiences, and your kind words about our coconut shrimp at the Hurricane Hole are greatly appreciated. Your mention of our stunning pools and their picturesque views brings a smile to our faces, as we strive to provide a serene and relaxing atmosphere for our guests. We understand the importance of mobility, and your mention of the steep terrain and beach access is valuable information for future travelers. Regarding beach experiences, we appreciate your understanding that the beach is not owned by the resort, and we hope the interactions with local vendors did not deter from your overall enjoyment. Your feedback about the shop being closed during the off-season is duly noted, and we will work on ensuring availability for our guests in such circumstances. We are thrilled that you found your spa experience rejuvenating and the spa staff professional. We will be sure to pass along your kind words to Karinza, Cheruby, and Stephanie, as well as our entire team, for going above and beyond to make your honeymoon special. It was an honor to be a part of your dream honeymoon, and we cannot wait to welcome you back home. Thank you for choosing Zoetry Marigot Bay, and we look forward to creating more unforgettable memories with you. Warmest regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zoetry Marigot Bay is a lovely option in beautiful Marigot Bay. The resort feels very private and secluded, and the staff are really lovely. One of our restaurant Hostesses, Hilde, was a joy and always greeted us with kindness and enthusiasm. In fact, this is how most of the staff are at this resort! The service is great and the resort is very unique, lush and beautiful.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
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Rooms
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 1 week ago
Dear monicasmithtravels , The resort appreciates that you have taken your time to write a review about your recent stay. Zoetry Marigot Bay always tries to go the extra mile to create memorable experiences for all guests and is thrilled to hear that this was achieved for you. We look forward to welcoming you back home! Best Regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot say enough about this trip. Everything from the staff to the rooms to the food, 5 stars! We were looking to relax and recharge and that is exactly what we did. Highly recommended to those looking to step off the grid and just enjoy this beautiful location.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 1 week ago
Dear Camper34654138525, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All staff are amazing helpful, friendly, lovely. Excellent resort for a peaceful time. Many excursions outside of resort and must do the Friday street mini carnival party. Would definitely recommend to everyone. We will be back.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 1 week ago
Dear Mandeep S, Thank you for taking the time to share your wonderful feedback about Zoetry Marigot Bay; this is highly appreciated. It is also great to note that you had a lovely stay. The resort hopes to have the opportunity to welcome you back home. Thank you once again for choosing Zoetry Marigot Bay! Kind Regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is beautiful and the service was superb. The buildings are a bit older and could use a little bit of remodeling especially in the bathrooms. The beds were comfortable. The view of Marigot Bay is amazing and overall I had a pleasant experience
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 1 week ago
Dear AngeIB_NY, Thank you for your thoughtful feedback. We're delighted to hear that you found our resort beautiful and enjoyed superb service. We appreciate your input regarding the buildings and bathrooms, and we'll certainly consider your suggestion for future improvements. We're pleased you found the beds comfortable and enjoyed the breathtaking view of Marigot Bay. It was a pleasure hosting you, and we hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were greeted with cold towels and drinks from Talia at reception,then we meet kiran who took us to our rooms he was so amazing then carissa our butler was fantastic she smiled all the time and made sure our needs were met big up Thomas the bar tender at Le Bateau made me his own version of E&J Apple brandy and it tasted just as the original thank you Zoetry u guys exceeded our expectations and not forgetting James at Reservations big up u ,u clearly understood the assignment till next time
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Clermont, Sales at Zoetry Marigot Bay St. Lucia
Responded 1 week ago
Dear Natalia I, Thank you for choosing Zoetry Marigot Bay as your vacation destination and sharing your feedback with us. The resort truly appreciates your kind comments about the staff, food, and overall amenities at the property. Zoetry Marigot Bay will certainly ensure that these are well maintained and constantly improved. We will also share your comments internally with the team. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon! Kind Regards, Chris Clermont Sales Executive Zoetry Marigot Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Marigot Bay area.
PRICE RANGE
$346 - $561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
discovery at marigot bay hotel marigot bay, discovery hotel marigot bay, discovery marigot bay
LOCATION
CaribbeanSt. LuciaCastries QuarterMarigot Bay
NUMBER OF ROOMS
124
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Claim Your ListingZOETRY MARIGOT BAY ST. LUCIA - Updated 2023 Prices & Resort Reviews (Caribbean)
Frequently Asked Questions about Zoetry Marigot Bay St. Lucia
Which popular attractions are close to Zoetry Marigot Bay St. Lucia?
Nearby attractions include Marigot Bay (0.2 miles).
What are some of the property amenities at Zoetry Marigot Bay St. Lucia?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Zoetry Marigot Bay St. Lucia?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Zoetry Marigot Bay St. Lucia?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zoetry Marigot Bay St. Lucia?
Yes, parking is available to guests.
What are some restaurants close to Zoetry Marigot Bay St. Lucia?
Conveniently located restaurants include Roots 2, Roots Beach Bar, and Julietta's.
Are there opportunities to exercise at Zoetry Marigot Bay St. Lucia?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Zoetry Marigot Bay St. Lucia have airport transportation?
Yes, Zoetry Marigot Bay St. Lucia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zoetry Marigot Bay St. Lucia?
Yes, dry cleaning and laundry service are offered to guests.
Does Zoetry Marigot Bay St. Lucia offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Zoetry Marigot Bay St. Lucia?
Many travelers enjoy visiting Fort Rodney (9.5 miles).