The marina manager, Troy, gives you the best customer service ever! During our trip from Puerto Rico to St. Lucia our propeller got stuck in a fishing net and (thanks to Iridium) we exchanged tons of email with Troy, who gave us constant assistance. On arrival, the marina was closed since 2 hours, but they waited for us to assist our dockage. Every day the garbage is taken away by the marina staff. They bay is very protected and we compare it only to the one of Port Antonio in Jamaica. Marigot Bay is our favorite place in St. Lucia and one of the best in the Caribbean! Everyone is friendly... even the customs!
I read many reviews of The Marigot Bay Resort prior to our stay and it is 100% true that, from the booking process through to the moment your vacation is over, the service, care and attention they provide is outstanding. All guests are contaced weeks before arrival by a personal assistant confirming arrival details and asking if there are any special requests you would like to add or if you require assistance with information on sights to see or making arrangements to see them. Not only this, but when you arrive, your personal assistant is there to greet you. Chris, our personal assistant, was always available to answer any questions we had, and making sure we had everything we needed. There are not enough words to express how impressed we were with his service. The property, built on a hill, has a view from every generous, well appointed luxurious room. Several dining options, from fine to casual, are available on property for those who like to stay close and the Tuesday night BBQ is highly recommended. The buffet and entertainment make for a lovely evening. The staff we encountered regularly, soon came to feel like friends. Attentive and professional yet always available to take a moment to visit and share a laugh. Chris, our personal assistant, Zoe and Crystal at The Hurricane Hole, Junior and Michelle at the Pool and our lovely housekeeper Natasha (and so many more) really made our stay a memorable one.…
We have thoroughly enjoyed our 14 day quarantine experience on a resort mooring in Marigot Bay. The bay itself is lovely, serene and calm. The Marigot Bay Resort staff and the cutotms, immigration and health authorities have been extremely helpful and friendly. We can highly recommend sheltering from potential storm threats here in Marigot Bay. SV COHO, Louise
My body is back in Chicago, but I left my heart at the Marigot Bay Resort in St. Lucia. You will never stay in a more beautiful or welcoming place. But what I will miss most is the people, people like Emma at The Grill. Like all them -- warm, loving, lovely. Emma was especially helpful and sweet. Thank you to all, and may this bring you lots of customers!
Spent 2 fabulous weeks at the Marigot Bay Resort and Marina in February. The hotel facilities are excellent. We all particularly enjoyed the exercise classes run by the fantastic Mr Jay. Imagine pilates in the hotel garden surrounded by tropical. Plants and humming birds. The best trip was on Smooth Operators, a lovely boat expertly sailed by Cornelius and Simbad. Cornelius knows everything about the island and took us around the bays. Following a trip to the Botanical Gardens and the Volcano we sailed on to Sugar Beach for lunch. Magical