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Hotel America

Traveler (104)
Room & Suite (20)
Pool & Beach (16)
Certificate of Excellence

About

#3 of 14 hotels in Cuba
Location
Cleanliness
Service
Value
Certificate of Excellence
Located near the historic town of Santa Clara provide an atmosphere of calm and comfort.
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Property amenities
Restaurant
Pool
Free parking
Bar/Lounge
Breakfast Available
Concierge
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
199Reviews
13Q+A
27Room tips
Traveler rating
  • 47
  • 96
  • 39
  • 10
  • 7
Time of year
Traveler type
Language
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  • English
Popular mentions
Our group stopped here for lunch on our way back to Havana there was a great menu with many choices and generous portions the staff were pleasant and helpful The hotel was in a very location it was spotless and much to my delight there was free WiFi
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Response from ainekcarballo, Director de Relaciones Públicas at Hotel America
Responded Apr 12, 2019
Thank you very much for your opinion. we are very pleased that you have enjoed your visit in the hotel and we invite you to stay in our facilities and discoverd the beauty of our culture and people. Have a wonderful day!!!!
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Jet Blue Airlines assigned us to this hotel when our flight to Miami was cancelled. What a lucky break for us!! First of all, the staff at the hotel were friendly,and kind. The woman at the front desk spoke excellent English. We ate three meals in their restaurant or out on
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Response from Ariel P, Gerente at Hotel America
Responded Mar 15, 2019
Good afternoon. We really appreciate your opinion about our hotel. It is extremely important for us to offer a high-quality service and we work hard everyday to get our clients feel comfortable about it. It means so much for our staff that every client who leaves the hotel goes as satisfied as you are. We want to keep improving our standards and are working on it. I'm delighted to let you know we are waiting for you every time you decide to come back. Our kind regards, Ariel Pérez
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Enjoyed my stay at this hotel. Very clean and pleasant room. Loved that in cause had a small fridge. Requested and received a quiet room. The staff was accommodating and personable. I will certainly use this hotel in my future.
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Response from Ariel P, Gerente at Hotel America
Responded Mar 15, 2019
Good afternoon. We really appreciate your opinion. We'd be glad to have you back every time you decide to return. Kind regards. Ariel Pérez
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I did not stay in this hotel, but was passing through Santa Clara on my way from Havana to Trinidad. The staff in this hotel were exceptionally friendly and helpful, allowing me to store my suitcase in the hotel for a small fee while I went to visit the Che Guevara monument and
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Response from Ariel P, Gerente at Hotel America
Responded Feb 13, 2019
Muchas gracias por su opinion la apreciamos mucho . Esperamos regrese una vez mas .
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I came here with a group of 29 people. Everyone was pleased with the hotel. the showers were very nice, with is a huge plus. The rooms are also nicely done. The breakfast is quite good, and the coffee is excellent (some of the hotel use automatic machines). The hotel is also
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Response from Ariel P, Gerente at Hotel America
Responded Jan 18, 2019
Muchas Gracias es un placer conocer su opinion y que pudimos satisfacer sus expectativas . Gracias esperamos regrese una vez mas .
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Previous
PRICE RANGE
$66 - $105 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaVilla Clara ProvinceSanta Clara
NUMBER OF ROOMS
27
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