Malliouhana, Auberge Resorts Collection
Meads Bay, West End Village AI-2640 Anguilla
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#6 of 11 hotels in West End Village
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
When it opened over 30 years ago, Malliouhana put Anguilla on the map as the romantic getaway. The oceanfront resort continues to set the standard for modern day island glamour set atop a bluff that rolls down to pristine white sands and azure-blue sea. From vibrant island cuisines to Caribbean seaside adventures, the Malliouhana family brings the magic of Anguilla to your doorstep. Add in new offerings including spacious beachfront accommodations, a cascading infinity pool that seems to drop off into the sea below, and a beach bar that epitomizes toes-in-the-sand relaxation, and a new era for Malliouhana has arrived. Come to lounge amidst the privacy of Turtle Cove, soak up the sun on the island's best beach at Meads Bay, or take in Anguilla's rich and dynamic culinary scene. You'll feel at home with our easy island lifestyle -and with the Malliouhana family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Location
54Somewhat walkable
Grade: 54 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Meads Bay, West End Village AI-2640 Anguilla
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537Reviews57Q+A100Room tips
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Just returned from an amazing stay at the Malliouhana Resort. We were there with our entire family, including 4 very young children. The staff was exceptional, the rooms were spacious and lovely, the views were spectacular and the atmosphere was warm and friendly. It was truly the perfect vacation and we look forward to returning.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
My wife and I spent a week at Malliouhana for our Babymoon and had a fantastic time overall (with some caveats). This hotel is home to one of the most spectacular and photogenic places in Anguilla. The sunsets are magical and the elevated location of the hotel creates an immersive view of the blues in the ocean. Meads bay is the perfect location to explore Anguilla! The hotel is designed perfectly for its setting, the pool area is beautiful and lined with palm trees creating a visual oasis. The rooms are generously sized and well appointed with excellent washrooms (toto toilets, double sinks, etc). The breakfast is out of this world, make sure you swap out the breakfast potatoes for the homemade hash brown! The food in general is very good, slightly higher priced than some of the other spots in Anguilla but on par with higher end locations. The Malliouhana provided a delicious cake on check in to celebrate our baby moon and upgraded our arrival transportation from the airport to the hotel, which was truly appreciated! This hotel is close to a 5 star in my opinion, but does lack in the service vs what I believe is their competition on the island: the Four Seasons and Belmond properties. We visited both of these properties for breakfast/lunch during our time in Anguilla and there is a noticeable difference in service from arrival to departure. At the Malliouhana, outside of the pool staff, most of the other staff seemed uninterested and disengaged which left my wife and I with a bit of an unusual feeling at times. Compared to hotels we’ve visited in a similar price range, it was surprising to not have consistent and positive engagement with the staff, it felt at times we were bothering them. Outside of the pool staff, we were repeatedly asked for our names and room number over the course of our 7 day stay, which was surprising for a smaller boutique hotel. We found out one evening through chatting with staff that we weren’t extended the invite to the managers cocktail reception and rum/chocolate tasting in the lobby. Coupled with the service, it felt like we weren’t being acknowledged. At departure we had a couple of small corrections needed to our bill, which were swiftly taken care of. However, when I provided feedback about the staff and some specific negative experiences mentioned above, it seemed like we rushed out of the hotel without a care in the world. While there were some clear areas this hotel is in the ultra lux category: primarily the design, location and food what this hotel lacks is service and personalization which IMO is the difference in true 5 star experiences. We ended up booking Malliouhana over the Four Season in this case due to a slight savings and resort credit offer from Auberge’s Cyber Sale. Given my experience, unless there is a material culture change I would opt for the Four Seasons (or Belmond), the difference in price seems justifiable.…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Ask for the home made hash brown at breakfast instead of the roasted potatoes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The Malliouhana is a beautiful property and I love the location. It provides walkability to other restaurants and bars which is nice. Leon’s is a standout when comparing to other properties on this stretch of beach. Good food and drink with water sports available. Malliouhana is more authentic and unique when comparing to the 4 season.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Highly recommend Malliouhana in Anguilla for a relaxing stay. The views, room and amenities were amazing. The service was unparalleled and the food was delicious. The hotel is small enough that the staff can greet you by name.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful property. Excellent location. Amazing island. Slow service, slower than other resorts on the island, most of the time you couldn’t even find help. Plan your days before arrival on your own. The concierge was unfriendly and disinterested and rude. Always seemed bothered when we had questions. I had to pull information out of her rather than her volunteering ideas. The spa couples massage we had was poor. One of the masseuses was very inexperienced and knew not what she was doing. It took nearly 48 hours for them to get back us on whether it was scheduled or not and in that process said they were looking for an outside consultant to do the massage. I assume that’s who did the a poor job. Very disappointed especially with the cost of it being so high. Attentiveness at Leon’s, at the pool, at the bar, and at the restaurant we’re generally slacking. It wasn’t terrible at most of them but be patient, with the exception of Leon’s which was horrible. The setting is wonderful but the service was extremely lacking. It took nearly 2 hours on multiple occasions to get my order brought out. The servers never came to anyone they just talked to each other. The place seemed to lack management. We went Tues - Friday and there was no music being played not live or on speakers. The average wait time for a drink was 45 min. There was never more than 15 couples there, I can’t imagine how they function when it’s busy. Many hotel guests shared the same experiences. Some rode bikes to Best Buy grocery store to buy their own beer because of the difficulty in ordering. End of the day this was not a five star experience that we had hoped for, or paid for. It’s fair to assume these things wouldn’t have happened at the Four Seasons. …
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 4 weeks ago
Dear Honest Traveler, Thank you for taking the time to review your recent stay at Malliouhana, Auberge Resorts Collection. We are saddened to hear that your experience did not live up to expectations. Our Spa at Malliouhana is meant to be a relaxing oasis and I am disheartened to learn your couples massage was less than ideal. We will look into the situation to ensure that we improve for the future. Our culinary team is dedicated to providing delicious Caribbean fare with intentional service, however we are disappointed to hear that the service fell short. Our new management in place is working on consistently improving service for our guests and we value your insights. We truly appreciate your honest assessment and feedback regarding your visit as we are constantly striving to improve in all areas of service. We hope to welcome you back in the future to show our commitment to our dedication to our overall guest experience. With kind regards, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is absolutely beautiful. The views are stunning. The property is beautifully decorated and Instagram photo-ready. The rooms are lovely and we especially enjoyed the ocean view and outdoor space. The room was large but furniture oddly placed- large dining table in front of the full length mirror so you couldn’t actually use the mirror to see your outfit. The service on the other hand was mediocre. Not what you’d find at other Auberge properties. The on-site restaurants are good- not great, not bad- pricey but consistent with other tourist locations on the island. One evening at dinner the Bar Soleil was completely out of both Chardonnay and Pinot Noir which was both odd and disappointing. If I went back to Anguilla I’d probably stay somewhere else. We had dinner at Cap Juluca one night and that resort looked very nice.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 4 weeks ago
Dear Joanna, Thank you for your review of your recent stay at Malliouhana, Auberge Resorts Collection. We are very disheartened to hear that your expectations were not met during your stay. I appreciate you highlighting the furniture layout as we intend to evaluate the current set-up for improvement that will better suit the guest experience. We have also experienced some recent supply chain issues on the island, but have since received replacements and have rectified the situation. Our team strives for excellence and are always looking for ways to improve the experience, so thank you for sharing yours. We hope to welcome you back in the future to show our commitment to service and our utmost dedication to improving and exceeding the overall experience of every guest. With kind regards, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second time staying at Malliouhana and we plan to come back again and again. the resort is set up so nicely. 2 different beach areas depending on your mood; one very secluded and the other near facilities and water sports. the pools I think are one of the big draws, just beautiful, the upper pool flows into the lower pool with an infinity edge creating a waterfall like feature below. the upper pool Is adults only which is nice. the views are spectacular as well. there is very much a communal feeling! We met and talked with people just in our daily activities, made the place feel warm and homey. The staff is the best, the most lovely, warm, welcoming people. just love the Anguillan people!
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Review collected in partnership with this hotel
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 4 weeks ago
Dear Randi, Thank you for your beautiful review of your stay with us at Malliouhana, Auberge Resorts Collection. We are surrounded by some of the best beaches in the world, Meads Bay and Turtle Cove, and I am so grateful that you got to experience their beauty. Our bi-level infinity-edge pool is surely a great place to spend warm sunny afternoons and I'm so glad you enjoyed it as well. We look forward to welcoming you back for many future stays with us at our beautiful island oasis. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We felt welcome and at home upon our arrival. Raquel, the front of house manager, went out of her way to make sure that every detail of our stay was perfect. The front desk staff was friendly and accommodating and Keneisha even prepared us an itinerary of all our restaurant reservations and activities. Our room was lovely with a spectacular view of the sea. Breakfast at Celeste each morning was excellent and there is not a better way to start each day of your vacation than with a latte overlooking the gorgeous Meads Bay! We looked forward to seeing Olivia each morning who remembered all of our coffee preferences, was charming, kind and took amazing care of us. Sierra and the team helped with our in-room needs and delivered everything from daily treats and snacks to our room and even a hot water kettle! Remieko from the concierge desk made all kinds of reservations and reached out to us before, during and after our stay to ensure we squeezed in as much fun, relaxation and great meals that Anguilla has to offer. We loved the resort’s calming and upscale Caribbean decor that blends so well with the beautiful scenery of the island. We enjoyed every minute of our stay!…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 4 weeks ago
Hi Kathy, Thank you for the lovely review of your stay with us at Malliouhana, Auberge Resorts Collection. We are so delighted that you enjoyed our culinary institutions, especially Celeste, as well as the breathtaking island views of Anguilla. I sincerely appreciate you recognizing the superb service from our team as they strive for excellence each and every day. We look forward to welcoming you back for many future stays with us in our glamorous seaside sanctuary. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort was absolutely breathtaking. If you want rich history, a taste of the Caribbean, colourful, surroundings, and amazing service - stay here. We checked out the other 5 star resorts but this was far and away the most unique and beautiful. We actually left the resort we were supposed to stay at to come back and stay the rest of our nights here. The staff we're incredibly helpful and kind. I couldn't have been more pleased with this Auberge resort. What a gem! We will definitely be back.
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Review collected in partnership with this hotel
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Dec 26, 2022
Dear Laura, Thank you for your lovely review of your stay with us at Malliouhana, Auberge Resorts Collection. We are so delighted that our Caribbean gem exceeded your expectations. Thank you for recognizing our superb service from our team, they are the foundation of the resort, and I am so incredibly honored to work alongside them every day. We look forward to welcoming you back! With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a beautiful and well maintained property. When we travel we like to feel the hotel matches the location and this hotel knocks it out of the park. The decor is turquoise, white and yellow and with the turquoise Caribbean Sea and the green plants and flowers it is just delightful. Service is very friendly and accommodating. The staff knows who you are and learns what you like very quickly. We had a Beachfront King, big room with a great veranda. It was easy access to the beach and Leon’s. Leon’s was a lot of fun and had great live local band on Sunday. Food was good and offered the only draft beer we found on the island. All the restaurant food choices were well prepared and tasty. Great gym for a hotel.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Dec 26, 2022
Dear guest, Thank you for your kind words about our stunning Caribbean gem. I like to think that we have carefully cultivated a beautiful atmosphere and am pleased that you found the decorations and lush greenery so enjoyable. We take pride in our service capabilities and am so delighted that our friendly staff and culinary institutions were enjoyable to you. We look forward to welcoming you back for many future stays with us in our blissful island paradise. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$948 - $2,088 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanAnguillaWest End Village
NUMBER OF ROOMS
63
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Claim Your ListingMALLIOUHANA, AUBERGE RESORTS COLLECTION - Updated 2023 Prices & Resort Reviews (Anguilla, Caribbean)
Frequently Asked Questions about Malliouhana, Auberge Resorts Collection
Which popular attractions are close to Malliouhana, Auberge Resorts Collection?
Nearby attractions include Meads Bay (0.09 miles) and West End Wells (0.4 miles).
What are some of the property amenities at Malliouhana, Auberge Resorts Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Malliouhana, Auberge Resorts Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Malliouhana, Auberge Resorts Collection?
Yes, free parking is available to guests.
What are some restaurants close to Malliouhana, Auberge Resorts Collection?
Conveniently located restaurants include Sharky's Restaurant, Blanchards Beach Shack, and Jacala Beach Restaurant.
Are there opportunities to exercise at Malliouhana, Auberge Resorts Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does Malliouhana, Auberge Resorts Collection have airport transportation?
Yes, Malliouhana, Auberge Resorts Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Malliouhana, Auberge Resorts Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Malliouhana, Auberge Resorts Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Malliouhana, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Malliouhana, Auberge Resorts Collection?
Many travelers enjoy visiting Wallblake House (5.4 miles).