Malliouhana, Auberge Resorts Collection
Meads Bay, West End Village AI-2640 Anguilla
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#6 of 11 hotels in West End Village
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
When it opened over 30 years ago, Malliouhana put Anguilla on the map as the romantic getaway. The oceanfront resort continues to set the standard for modern day island glamour set atop a bluff that rolls down to pristine white sands and azure-blue sea. From vibrant island cuisines to Caribbean seaside adventures, the Malliouhana family brings the magic of Anguilla to your doorstep. Add in new offerings including spacious beachfront accommodations, a cascading infinity pool that seems to drop off into the sea below, and a beach bar that epitomizes toes-in-the-sand relaxation, and a new era for Malliouhana has arrived. Come to lounge amidst the privacy of Turtle Cove, soak up the sun on the island's best beach at Meads Bay, or take in Anguilla's rich and dynamic culinary scene. You'll feel at home with our easy island lifestyle -and with the Malliouhana family.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique
Location
68Somewhat walkable
Grade: 68 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
Meads Bay, West End Village AI-2640 Anguilla
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541Reviews57Q+A100Room tips
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Gorgeous location beautiful beach friendly staff. Would highly recommend if you are looking for a resort vacation. Anguilla has great beaches restaurants and food. Very easy to get to and back as well.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Malliouhana provides all one could want for: spacious, comfortable rooms & bathrooms, gorgeous beaches and pools, excellent non-motorized water equipment & gym, well-maintained tennis & Pickleball courts, and the loveliest staff we’ve experienced. And who can forget the amazing sunsets every evening.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 1 week ago
Dear valued guest, We are so delighted that you enjoyed the spacious rooms and stunning beaches as they are truly some of the best in Anguilla. I'm pleased you were also able to take advantage of our fitness programming - pickleball is one of my favorites. Our Malliouhana family strives for excellence so I will be sure to share that their hard work was recognized. We look forward to welcoming you back for many future stays with us in our blissful island paradise. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travel all over the world all year, service was terrible, they take advantage of guests. We had to stay extra night b/c of their mistake and were charged $2,500 for the night. We had several couples with us that will never go back.
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Date of stay: March 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded 1 week ago
Hi Kevin, First, we'd like to thank you for staying with us and we are saddened to hear that your experience did not live up to expectations. I sincerely appreciate that you took the time out to share your experiences. We take this feedback seriously as we are constantly striving to improve in all areas of service. We hope to welcome you back in the future to show our commitment to our dedication to our overall guest experience. With kind regards, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beach was gorgeous, the pool was amazing, the room was lovely, and the food delicious -- but it was the service that will make us come back. The tremendous service started before our stay -- when the concierge followed up on my email from more than a month earlier that mentioned my plans to think about restaurant reservations after New Year's. And then we knew that the resort really valued service when the manager took the time to talk with us individually when we arrived. EVERY SINGLE PERSON we talked to couldn't have been nicer and more helpful.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear guest, It was our absolute pleasure to welcome you to Malliouhana. Thank you for recognizing our superb service from our team, they are the foundation of the resort and are truly committed to the guest experience. We look forward to your return to our beautiful paradise. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was wonderful, warm, gracious, friendly. Facilities beautiful and excellent, with two spectacular infinity pools and a few beach front spaces with chairs, umbrellas, towels, etc. We were in a spacious and beautiful ocean view room, well appointed. Food, which generally was of high quality, is not very imaginative or "gourmet" and is expensive, as is true in other places on the island.
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Review collected in partnership with this hotel
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear guest, Thank you for the beautiful review of your stay with us at Malliouhana. I'm so pleased you enjoyed the spacious accommodations, two-tiered infinity pool and luxury beach experience. We are constantly improving our menu and hope you will return to see the future enhancements to our culinary institutions. We look forward to welcoming you back for many future stays with us in our glamorous seaside sanctuary. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from an amazing stay at the Malliouhana Resort. We were there with our entire family, including 4 very young children. The staff was exceptional, the rooms were spacious and lovely, the views were spectacular and the atmosphere was warm and friendly. It was truly the perfect vacation and we look forward to returning.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear guest, Thank you for your review of your family vacation at Malliouhana. We are so delighted that you enjoyed the spacious rooms and noticed our commitment to service. We look forward to welcoming you back for many future stays with us in our blissful island paradise. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My wife and I spent a week at Malliouhana for our Babymoon and had a fantastic time overall (with some caveats). This hotel is home to one of the most spectacular and photogenic places in Anguilla. The sunsets are magical and the elevated location of the hotel creates an immersive view of the blues in the ocean. Meads bay is the perfect location to explore Anguilla! The hotel is designed perfectly for its setting, the pool area is beautiful and lined with palm trees creating a visual oasis. The rooms are generously sized and well appointed with excellent washrooms (toto toilets, double sinks, etc). The breakfast is out of this world, make sure you swap out the breakfast potatoes for the homemade hash brown! The food in general is very good, slightly higher priced than some of the other spots in Anguilla but on par with higher end locations. The Malliouhana provided a delicious cake on check in to celebrate our baby moon and upgraded our arrival transportation from the airport to the hotel, which was truly appreciated! This hotel is close to a 5 star in my opinion, but does lack in the service vs what I believe is their competition on the island: the Four Seasons and Belmond properties. We visited both of these properties for breakfast/lunch during our time in Anguilla and there is a noticeable difference in service from arrival to departure. At the Malliouhana, outside of the pool staff, most of the other staff seemed uninterested and disengaged which left my wife and I with a bit of an unusual feeling at times. Compared to hotels we’ve visited in a similar price range, it was surprising to not have consistent and positive engagement with the staff, it felt at times we were bothering them. Outside of the pool staff, we were repeatedly asked for our names and room number over the course of our 7 day stay, which was surprising for a smaller boutique hotel. We found out one evening through chatting with staff that we weren’t extended the invite to the managers cocktail reception and rum/chocolate tasting in the lobby. Coupled with the service, it felt like we weren’t being acknowledged. At departure we had a couple of small corrections needed to our bill, which were swiftly taken care of. However, when I provided feedback about the staff and some specific negative experiences mentioned above, it seemed like we rushed out of the hotel without a care in the world. While there were some clear areas this hotel is in the ultra lux category: primarily the design, location and food what this hotel lacks is service and personalization which IMO is the difference in true 5 star experiences. We ended up booking Malliouhana over the Four Season in this case due to a slight savings and resort credit offer from Auberge’s Cyber Sale. Given my experience, unless there is a material culture change I would opt for the Four Seasons (or Belmond), the difference in price seems justifiable.…
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Ask for the home made hash brown at breakfast instead of the roasted potatoes
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear Ryan, Thank you for your honest review of your recent stay at Malliouhana. We are surrounded by some of the best beaches in the world, such as Meads Bay, and I am so grateful that you got to experience its beauty. I'm pleased to learn that you also enjoyed our culinary institutions, namely the delicious breakfast at Celeste - the hashbrowns you mentioned are also some of my favorites. We are disheartened to hear that your expectations were not exceeded during your stay. I appreciate you highlighting the areas of improvements in our service as we continue to strive for excellence in this aspect. We hope to welcome you back in the future to show our commitment to service and our utmost dedication to improving and exceeding the overall experience of every guest. With kind regards, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Malliouhana is a beautiful property and I love the location. It provides walkability to other restaurants and bars which is nice. Leon’s is a standout when comparing to other properties on this stretch of beach. Good food and drink with water sports available. Malliouhana is more authentic and unique when comparing to the 4 season.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear guest, Thank you for your genuine review of Malliouhana. We are so delighted that you enjoyed our culinary institutions, namely Leon's, our beachfront gem. I whole-heartedly agree that Malliouhana exudes authenticity and I'm so glad you received the opportunity to experience its true island charm. We look forward to welcoming you back for many future stays with us in our blissful island paradise. With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommend Malliouhana in Anguilla for a relaxing stay. The views, room and amenities were amazing. The service was unparalleled and the food was delicious. The hotel is small enough that the staff can greet you by name.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Feb 16, 2023
Dear guest, It was our absolute pleasure to host you at Malliouhana. I'm so glad you enjoyed the stunning beach views, our comfortable accommodations, and delicious food from our culinary institutions. Thank you for recognizing our superb service from our team, they are the foundation of the resort, and I am so incredibly honored to work alongside them every day. We look forward to welcoming you back! With gratitude, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful property. Excellent location. Amazing island. Slow service, slower than other resorts on the island, most of the time you couldn’t even find help. Plan your days before arrival on your own. The concierge was unfriendly and disinterested and rude. Always seemed bothered when we had questions. I had to pull information out of her rather than her volunteering ideas. The spa couples massage we had was poor. One of the masseuses was very inexperienced and knew not what she was doing. It took nearly 48 hours for them to get back us on whether it was scheduled or not and in that process said they were looking for an outside consultant to do the massage. I assume that’s who did the a poor job. Very disappointed especially with the cost of it being so high. Attentiveness at Leon’s, at the pool, at the bar, and at the restaurant we’re generally slacking. It wasn’t terrible at most of them but be patient, with the exception of Leon’s which was horrible. The setting is wonderful but the service was extremely lacking. It took nearly 2 hours on multiple occasions to get my order brought out. The servers never came to anyone they just talked to each other. The place seemed to lack management. We went Tues - Friday and there was no music being played not live or on speakers. The average wait time for a drink was 45 min. There was never more than 15 couples there, I can’t imagine how they function when it’s busy. Many hotel guests shared the same experiences. Some rode bikes to Best Buy grocery store to buy their own beer because of the difficulty in ordering. End of the day this was not a five star experience that we had hoped for, or paid for. It’s fair to assume these things wouldn’t have happened at the Four Seasons. …
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from George Vlachopoulos, General Manager at Malliouhana, Auberge Resorts Collection
Responded Jan 10, 2023
Dear Honest Traveler, Thank you for taking the time to review your recent stay at Malliouhana, Auberge Resorts Collection. We are saddened to hear that your experience did not live up to expectations. Our Spa at Malliouhana is meant to be a relaxing oasis and I am disheartened to learn your couples massage was less than ideal. We will look into the situation to ensure that we improve for the future. Our culinary team is dedicated to providing delicious Caribbean fare with intentional service, however we are disappointed to hear that the service fell short. Our new management in place is working on consistently improving service for our guests and we value your insights. We truly appreciate your honest assessment and feedback regarding your visit as we are constantly striving to improve in all areas of service. We hope to welcome you back in the future to show our commitment to our dedication to our overall guest experience. With kind regards, George Vlachopoulos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$975 - $1,967 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanAnguillaWest End Village
NUMBER OF ROOMS
51
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Claim Your ListingMALLIOUHANA, AUBERGE RESORTS COLLECTION - Updated 2023 Prices & Resort Reviews (Anguilla, Caribbean)
Frequently Asked Questions about Malliouhana, Auberge Resorts Collection
Which popular attractions are close to Malliouhana, Auberge Resorts Collection?
Nearby attractions include Meads Bay (0.09 miles) and West End Wells (0.4 miles).
What are some of the property amenities at Malliouhana, Auberge Resorts Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Malliouhana, Auberge Resorts Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Malliouhana, Auberge Resorts Collection?
Yes, free parking is available to guests.
What are some restaurants close to Malliouhana, Auberge Resorts Collection?
Conveniently located restaurants include Sharky's Restaurant, Blanchards Beach Shack, and Jacala Beach Restaurant.
Are there opportunities to exercise at Malliouhana, Auberge Resorts Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does Malliouhana, Auberge Resorts Collection have airport transportation?
Yes, Malliouhana, Auberge Resorts Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Malliouhana, Auberge Resorts Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Malliouhana, Auberge Resorts Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Malliouhana, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Malliouhana, Auberge Resorts Collection?
Many travelers enjoy visiting Wallblake House (5.4 miles).