Wow! We had a two weeks vacation at the Four Seasons Anguilla over the festive season. It was nothing but perfect! The beach is incredible and the Sunset Bar has a wonderful late night entertainment. We enjoyed Omali 360 and all the other musicians. The whiskey selection is superb! The tennis coaches were excellent.
After a much anticipated and long awaited dream vacation, we arrived at the four seasons only to be disappointed with inconsistent/poor service by The Four Seasons. I'm still here and there's too much to list, but a few examples of our frustration include food sitting outside our room for five days. We asked twice for them to clean it as we have small children that were playing with it. On the fifth day they took away most of the food, but left behind this mess. Not what we expect when more paying over $700 per room. The service is hit or miss in terms of how friendly/responsive they are. I would say 70% of the time they seem silently irritated with you. The amenities in our room are often not replaced (water, soap, sugar) even when we leave a kind note with tip. Perhaps there is a language barrier, but we shouldn't have to ask for basics to be replaced daily. The hotel, views and beach is beautiful, but the service is subpar and disappointing for what they are charging.…
We recently visited this location as a possible wedding venue. From the customer service to the views and the food everything was great quality. Our tour was thorough and everything was explained as far as our wedding options. The staff were so attentive and pleasant. The drinks were great and the food was fresh. Didn’t feel crowded even though it is a pretty big property.
Amazing resort. Clean, very attentive staff, good food. 3 pools to allow for variety and quiet. Love the adults only pool. Beautiful room with surprise upgrade upon check-in. Beautiful beaches. So many areas to enjoy at this spacious resort.
Stunning resort. Wonderful staff, beautiful island. Entire hotel is new and modern, designed by Kelly Wearstetler. Private plunge pools and beautiful ocean views from most rooms. Delicious food at all restaurants. No crowds and adults only pool. Special thanks to Tuan at Salt for making our anniversary dinner so memorable. We were on the fence about trying local specialty goat meat so he brought us a sample and it was delicious! It’s thoughtful touches like this that make Four Seasons employees the best in the world-their hospitality is genuine and makes memories for guests. Be sure to reserve a Moke far in advance—only a few available and so fun to drive and explore the island!
Where to begin? From the Four Season's reaching out well before our trip, to quick concierge service and planning, to seamless transfers from St. Maarten and the Anguilla port, to an incredible stay full of friendly, kind, smiling staff and a resort that is paradise for our young family - wow! The food, the options, the ability to explore with the concierge support for taxis, rental cars, excursions, etc. - amazing. The rooms are BEAUTIFUL. Spacious, well kept, amazing amenities, and views that are breathtaking. All requests were rapidly addressed, food delicious, and service at the restaurants, beaches, front desk/concierge, engineering if any room blips - all wonderful. They made us feel like family in paradise. We can't WAIT to come back!
INCREDIBLE. STAY HERE! We stayed from 6/7-6/12 with our one year old daughter to celebrate our wedding anniversary. Upon arrival, we were upgraded from a garden view room to a two bedroom beach front suite- to. die. for. It had a living room, massive bathroom (tub/walk in shower), walk in closet, huge balcony with plunge pool, full size dining table and kitchenette (fridge/sink/microwave… so helpful for baby). Arrived to some hummus and crudités. Room was impeccably clean. #320. The staff from arrival to departure were beyond friendly and helpful. Everyone would remember us, especially our daughter, by name- even days later. Jackie at the Bamboo Grill pool was so sweet and attentive. Taking extra time to chat with us each day. As was Nathalie (spelling I forget) at the breakfast buffet. The buffet was included in our rate and a great way to start the day. I absolutely loved the Barnes Bay beach, it’s not far at all. There’s a beach bar/grill and cool to see all the villas. The water is stunning and the sand is so soft. We also had a great server here too whose name I forget. Whether you’re at the pool or beach, the staff sets towels up for you and brings you water/cups. The food and cocktails are expensive but it’s a Four Seasons and an island with not much infrastructure to be honest. (Penne with bolognese cost us $50 room service, cocktails are $20-$22, food is all about $35-45). At the BG pool, we did the live fish for lunch one day that you pick out and they prepare. Go for the crayfish and the parrotfish! Rent a Moke if you can get one to tour the island and go to dinner. I hate returning anywhere (been to 40 countries) and I would come back here in a heartbeat. Thanks, FSAnguilla!…
We just made our first visit to Anguilla and to the Four Seasons! It did not disappoint. We will be back! The lovely Ghizlane checked us in while we enjoyed rum punches and we sat in a comfortable seating area in the reception area. We were so pleased to learn we had been upgraded to a villa!!! It really pays to book with a preferred partner. We booked with Richie at WhataHotel by Lorraine Travel, Four Seasons Preferred Partners. They provided us with free breakfasts each day, a room upgrade when available, and a room credit to be used at the resort. While we were there we visited all of the pools and beaches. They are all wonderful and offer a different menu and each venue. We had WONDERFUL service while we were there. They also have sunscreen at each area (pool or beach) and bring canisters with water and cups for you to enjoy while you are there. Every two hours or so they come around with bite sized free appetizers or drinks for you to sample. We had wonderful service from food/beverage to set up service! The sand is incredibly soft, they have nice chairs, and they also had kayaks, snorkel gear, boogie boards, and floats for you to borrow. Our Villa was amazing and it was in the second row of villas behind Barnes Bay. We had use of a golf cart to get around the resort and our villa was in amazing condition. We used our villa quite a bit since we were traveling as a family of 4 and it was amazing to have the extra space to play games, hang out, or use the outdoor pool/spa space. The maid service came 2x per day and they were very accomdating to our schedule. We had our own concierge, Nicolas and he was amazing. He made sure we had everything we needed and came by each day to set up our towels outsid by our pool area. I would highly reommend this resort. Pictures do not do the beauty of this island anbd resort justice:) I know we will be back! CSBM…
This was our second visit with our first time being in 2019. The first time we came we had some hiccups, but given the beautiful location, wanted to try again. We are so glad we did because it exceeded all our expectations. Our luggage was lost traveling to the island so we were missing some of our stuff from the start and the front desk quickly provided us these really nice leather pouches with travel items. I have been the victim of lost luggage many times at many hotels and this was the nicest collection of items I have ever seen. The rooms are beautiful and the views of the ocean are stunning. The pool is as amazing as it appears in photos and makes for some great photographs! The most impressive part of the four seasons is the service though and all the extra ways they go above and beyond. For instance, throughout the day at the pool and beach, they being by samples of drinks and food. It provides a nice snack and we ended up liking some things enough to go on and order it! They also provide canisters with ice and water when at the beach and pool. These canisters were regularly refreshed! Each staff member was so friendly and so willing to go above and beyond. At the pool one day, I asked if I could have a drink that was not on the menu and the friendly server (shout out to Aiden!) responded, you are at the four seasons, anything is possible! That was absolutely our experience and we will be back. Only downside is that the beach is a little choppier than I would prefer, but that cannot be changed.…
By far and a way my favorite beach vacation. The resort was full but never felt it, plenty of pool and beach space. The service we received was top notch and at all times the staff were incredibly kind and professional.
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