Normally in love with this property, but this past weekend there was a huge mix up in rooms and was not resolved in a way that would have been satisfactory. Had a 2 bedroom suite with a kitchen reserved, upon arrival I was assigned a room with just a double/queen bed, nobody at check in had told me. I only knew when I went to the room. Went back to front desk and they said we had an emergency situation thus the people in your room they will be keeping it, we will give it to you tomorrow. Friday came and still not the proper room, but moved me into another room identical to the one I stayed in Thursday night (said that the room I was in was reserved for another person). Was told that they still did not have have my proper but that they would give it to me on Saturday. Saturday came, I was asked to leave my room at 11:30 and would not receive the keys to the 2 bedroom suite until 2pm. room again this was not satisfactory, but was given the keys after I had complained. What started out as a 4 night in a 2 bedroom suite with full kitchen ended with being put in 3 different rooms over 3 nights. I decided not to stay Sunday night. While I understand that emergencies arise, but its unrealistic to give away someone's room, the emergency people should have had to move rooms, not the person that has it already reserved previous.…
Amazing stay! First Class service! Spectacular clean suite! Comfortable bed, beautiful sheets, fluffy fresh towels, plugs & chargers everywhere, comfort plus! Beautiful decor, everything to your fingertips! Highly recommend.
Beautiful accommodations, luxurious bathroom and incredibly comfortable beds. Everything we needed was already there - and more, including a locally-made bath bomb which was an excellent surprise touch. The staff were very friendly and helpful, the location was perfect, and I cannot say enough about how delicious their specialty coffee was. Can't wait for a change to stay here again!
Lady at the desk was wonderful. Your breakfast consisted of a cold muffin, hard boiled egg some dried out cheese and some pieces of fruit. Yes it is a pandemic just put a little thought into it. Room had badly stained furniture and carpets and a musty smell. I stayed on two different weeknights in one week in July and was charged two different prices for the room. I couldn't be bothered complaining as I just wanted to get out of there.
I had a relaxing stay in the signature suite. The room is wonderful - considerable attention to detail - like a bath bomb provided for the night, nespresso machine with four options, full size fridge, dishwasher, stove/oven (I didn’t use), and a luxurious multiple shower head/spray shower. The bed was extremely comfortable, it’s the best sleep I have had in a long time at a hotel. Very well done! I hope the hotel continues to be super successful- this efficiency suite is top shelf and I would recommend it to anyone travelling to the area.
So awesome! Was traveling with a colleague originally from the South Coast who suggested we stay here. The minute I opened the door I knew it was exceptional. The seal skin pillows. The Nespresso machine. Comfy beds. breakfast and hospitality. Thank you Royal Inn for a large Labrador welcome! (El Greco-Roman was awesome too)
I am a frequent business traveller to Canada and in particular Labrador. I have stayed in ( allegedly) 5-star hotels all over the country - from Montreal to Vancouver. I have also stayed in motels and cheap rental accommodation. It is no exaggeration to state that this hotel is the best I have ever experienced. Yes, it does not have a high-end gym nor swimming pool. But the room cleanliness, total and absolute laser focus on every detail, stands out for me. The staff could not be any more helpful, and the location is in the middle of town. When travelling to Labrador, always after a long journey, I look forward to the cleanliness and efficiency of the hotel - a far cry from many, not just in Labrador but across Canada in general. I would recommend the Royal Inn and Suites to both overnighters, business travallers, and tourists looking to explore the rugged wilderness that is Labrador.…
The decor and attention to detail was amazing. This room was luxurious and obviously newly renovated. It was very clean and the room provided a business traveller with a relaxing atmosphere to return to after a busy day. It is a good trek from the airport and rental vehicles are not easily available. However, if you fly in or out during the hours of 8 to 5 p.m. they do offer a friendly airport shuttle service. There is also a breakfast provided that will keep you fuelled for the morning. The front desk staff and shuttle driver are very friendly and go out of their way to assist you. Will stay here on my next trip.
We stayed one night. The hotel was lovely and comfortable. It had a great breakfast room. We chose El Greco Pizza for dinner because it was nearby and found it very nice. We can highly recommend this hotel as a place to stay in Happy Valley - Goose Bay.
My stay at Royal Inn + Suites in Happy Valley-Goose Bay was only average.For this price (100 EUR per night per person via expedia.de) the room was too small as well as the comfort only average. The service staff was friendly and helpful. The breakfast was good.
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