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BEST WESTERN The Gables Hotel

Certificate of Excellence
Bristol Road, Falfield GL12 8DL, England
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579 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Ashford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is very well looked after with friendly staff. The room we had was a very generous size with a lovely big bed. Can't fault the hotel apart from not having air con in the bar area. But we will happily go back to this hotel in future.

Helpful?
Thank Coralie B
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for such a fabulous 5 star review of your recent stay with us. Our guests feedback is important to us, and I am happy to hear that you enjoyed your stay and will be returning in the near future. Thank you once again for taking the time to review our hotel. More 

Blackburn, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

this was a great hotel every member of staff went out of their way to make our stay enjoyable food room bed and service was excelent the 2 night offer was value for money ideal locationand a good place to break your journey to the south west of the uk.

Review collected in partnership with Best Western GB

Helpful?
Thank james f
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you from all the team at The Gables for your wonderful 5 star review. I was so pleased to hear that all the staff went out of their way to make your stay with us so enjoyable from start to finish. The journey south during this busy time of year can be quite stressful, and we are ideally located... More 

1 review
2 of 5 stars Reviewed 1 week ago

Five star prices and one star service. Terrible customer service, rooms close to the car park and front of the hotel are noisy due to A38 main road. The reception staff look tired and uninterested and the price category for this hotel resembles that of London and is therefore not accurate for this area. Poor value, poor service and overall... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Marcus A
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Dear Marcus Many thanks for posting a review of your recent stay. Our General Manager has been made aware and will contact you directly. Kind regards Natalie Jones More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We attended a summer party evening which was excellent value for money with a 1 night stop over with breakfast. Food was of a very high standard , staff all polite and helpful Clean and nicely presented hotel all though our room was a little tired decor wise but it was comfy and very clean

Helpful?
Thank Teresa J
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for posting your review of your recent stay for our Summer Party night. We were delighted to here what a fabulous time you had, and how you enjoyed your overnight stay. We are currently in the process of refurbishing our bedrooms, I hope you will come and stay with us once again at one of our party/tribute evenings,... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

On checking in the gentleman on reception summoned a female as the room I had been allocated was on the 1st Floor (problem was no lift) and at the furthest point in the hotel. She refused to change my rooms saying the hotel rooms had been allocated. The gentleman did offer to take my bags upstairs but in fairness was... More 

Helpful?
Thank Roger S
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Many thanks for your feedback, I understand that the General Manager Mr Matthew Kinnes has responded to you directly. Kind regards More 

Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Absolutely fantastic hotel. Reception staff were really friendly when checking us in. Rooms aren't big but great for a 1 night stay. Bathroom clean with the usually in it. Beds comfy with plenty of pillows. Good could be better for breakfast but dinner was fantastic and not really over charged seeing as there is nothing close by. Would stay again.

Helpful?
Thank Jamie L
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Many thanks for posting your fabulous 5 star review of your recent stay with us. It is always appreciated to hear our guests feedback, and I will pass on your kind words to all the team here at The Gables. Thank you once again and we look forward to welcoming you again very soon. More 

uk
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked a two night stay at The Gables in a superior room, we were shocked when we entered our room, dated, tired and grubby! When pulling the covers back on the bed I noticed a big yellow stain but as it was so late I decided to leave it to the morning to mention it, I put a clean... More 

Helpful?
Thank shazzylee
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Many thanks for posting a review of your recent stay. Our General Manager has been made aware and will contact you directly. Kind regards More 

Northampton
Level Contributor
109 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped at The Gables Hotel on a Sunday night prior to visiting WWT Slimbridge the following day. The hotel was easy to find a couple of miles off the M5 and there was plentiful free parking. Check-in was friendly and efficient, as was check-out the following morning. Our room was of a good size with all of the expected... More 

Helpful?
Thank Seamo
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you so much for posting such a fabulous review of your recent stay with us. It is always so pleasing to hear such wonderful feedback from our guests, and I will pass on all your fabulous comments to our team. We are always offering special overnight breaks on our website that include WWT Tickets. We also offer Bristol Zoo... More 

Gloucestershire
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Called in today and was surprised that there was a carvery as well as the bar menu. After enquiring as to whether there was a table for two..we were taken to the restaurant and seated. A waitress took our drinks order and swiftly brought them to us. I fully expected someone to take our order .but after waiting for sometime,... More 

Helpful?
Thank flick1954
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Thank you for your feedback on your recent visit to our restaurant. I am glad you enjoyed your Sunday carvery lunch, and I hope you will return soon where you can enjoy one of our delicious desserts next time. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Have stayed here many times over the years and just keeps going downhill. Check in was fine but horrified by the room which was small and decorated like a grandmas' spare room! Very old stained floral cushions and paper thin curtains. Small television and one of those odd hair dryers that couldn't dry a hamster on the wall. Lovely view... More 

Helpful?
Thank Karen P
Natalie J, Front Office Manager at BEST WESTERN The Gables Hotel, responded to this review

Many thanks for posting a review of your recent stay. Our General Manager Matthew Kinnes will be in touch with you directly. Kind regards More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Best Western The Gables Hotel is situated in rural South Gloucestershire, just half a mile off junction 14 of the M5 and within easy reach of a host of attractions including Bristol, the Slimbridge Wildfowl Trust and Berkeley Castle. There are 46 well equipped comfortable bedrooms and a spacious Brasserie and Bar where you can enjoy a drink, snack, afternoon tea or meal at any time of day. ... more   less 

Additional Information about BEST WESTERN The Gables Hotel

Address: Bristol Road, Falfield GL12 8DL, England
Location: United Kingdom > England > Gloucestershire > Falfield
Price Range: $75 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN The Gables Hotel 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Falfield
Falfield Best Western
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