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The Castle Inn

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The Castle Inn
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50 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Mathry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Inn was a great place for us to stay as it was close to Abergaveny, where we were Judging at the National Eisteddfod, When we arrive we were very pleasantly surprised at the flowers in the square where the Inn was situated. On entering the Listed building we were greeted by the receptionist at the bar and were taken... More 

Helpful?
Thank lesmorris2
Chepstow
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed July 24, 2016

We had booked for 5 people, including our guests, for Sunday lunch a few days beforehand and, on arrival, the inn was very quiet with few customers. We ordered from the set Sunday lunch menu. Sadly, our food was indifferent and without flavour with the overcooked "Sea Bass" not looking or tasting at all like sea bass. The waitress placed... More 

Helpful?
3 Thank SalmonChepstow

Travelers are raving about these Usk hotels

Lydney, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2016

The room was ok the restaurant menu was presented in a dreadful way. We tried to eat locally but Usk was shut by 1500 hrs! We had no option but to eat in the Castle. Glad we did. The menu and presentation belie the quality. The standard of the food was what you would expect from an expensive restaurant. It... More 

Helpful?
2 Thank Starlight H
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 21, 2016

I've used this hotel for a couple of years and always return when I'm in the area. Its no secret that over the last 12 months the hotel has had its fair share of problems so lets wipe the slate clean and start again. The business has new owners and a completely new ethos to customers. Matt is back in... More 

Helpful?
1 Thank TimaruTim
Kendal, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 11, 2015

Stayed one night early December. Have stayed here before as it is convenient when visiting relatives in town. NOT staying here again. Management is NOT sorted, interested or visible. Not aware of our booking, room NOT OK, place neglected no restaurant, no breakfast, no service and no staff on duty in the morning when we departed. We let ourselves out!

Helpful?
2 Thank susan r
England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 12, 2015

Hotel has just changed hands and the new owner/manager Matt is doing an excellent job. We couldn't have asked for better service or more friendly reception. Rooms were comfortable, modern and clean. Thoroughly recommended.

Helpful?
3 Thank MattD96
Swindon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 5, 2015

Needed a nights accommodation to break up journey but didn't allow for Abergavenny food festival so hardly any rooms available. Looked nice from outside on web-site but didn't read reviews. Yes dirty, grubby, uncomfortable, incredibly poor service at breakfast. Never again/.

Helpful?
5 Thank Michael W
Fowey, England, United Kingdom
Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed September 6, 2015

We booked well in advance, and the location is great - very central and easy to find parking. It is a set of rooms over a basic pub. They stated on arrival that the computer was down , and relied on our own piece of paper for confirmation. Apparently they were mid-way through a change in management. The staff were... More 

Helpful?
1 Thank Neil H
wales uk
Level Contributor
133 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed August 31, 2015

we arrived here they didnt know we were coming a party of 8 booked through booking ,com my confirmation said deluxe double landmark view no we got standard doubles which had no cups toilet rolls our views were the skylight or roofs ROOMS were DIRTY dusty showers grubby ours had sunday papers two weeks old .carpets all stained dirty bedding... More 

Helpful?
2 Thank morocco10
Sidmouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 9, 2015

Considering the problems created by the previous management the 'new' team have performed miracles! We were greeted with sincere apologies because our booking had been accepted by the former owners. Not an issue. Rooms super clean, food locally sourced, first class service ( Alice IS a star ) and the sort of ambience one would hope for from such a... More 

Helpful?
4 Thank Kitw688
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Castle Inn, a traditional family-owned hotel, situated in the centre of Usk. The hotel offers comfortable accommodation as well as a great restaurant with modern amenities and facilities combined with friendly and personal service, you will always be guaranteed a warm Welsh welcome. ... more   less 

Additional Information about The Castle Inn

Address: 7 Twyn Square, Usk NP15 1BH, Wales
Location: United Kingdom > Wales > South Wales > Monmouthshire > Usk
Price Range: $63 - $128 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Reservation Options:
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Also Known As:
The Castle Inn Usk, Wales
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