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Le Relais des Puys

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Le Relais des Puys
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224 Reviews from our TripAdvisor Community

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Showing 6: English reviews
London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 12, 2016 via mobile

Hotel easy to find and lots of parking space. The reception and friendly and efficient. Rooms are not the biggest, but are fine, though bathroom toiletries are not replaced regularly. Restaurant is great and good value. Bar is basic but happy to stay open after restaurant and reception closing.

Thank KatherineJo14
ESBELIN V, Responsable relations clients at Le Relais des Puys, responded to this review

We are pleased that your stay went well. We hope you enjoyed our beautiful region. See you soon! More 

Epsom, United Kingdom
Level Contributor
131 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed June 24, 2016

Great value for a hotel just a few minutes drive from Le Puy de Dome. Easy to find with plentiful parking. Hotel reception were functional and friendly enough. Rooms were on the compact side and basic. Ours had just a shower with minimal toiletries which weren't restocked without asking. Small tv and limited channel choice. Restaurant was very good and... More 

1 Thank Chris J
Manama, Bahrain
Level Contributor
93 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed August 4, 2014

We chose le Relais des Puys in conjunction with Vulcania. We arrived very early in the morning to get our entrance tickets, which were handed to us very quickly. The drive to Vulcania is about 5-10mn. The hotel is cleaned, average size rooms, has a car park, gardens and free Wi-Fi (you've got to get a personal code to log... More 

2 Thank sophie n
Cambridge, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

Coming out of hot Clermont Ferrand into the cooler 'mountain' air was a great boon and the views of the city from this hotel are an added bonus. This is very much a stopover place as it does not have much in the way of facilities (a spartan kiddies playground out back). The advantage though is that you are five... More 

1 Thank Jonathan B
Valéry E, Propriétaire at Le Relais des Puys, responded to this review

Dear Jonathan, I am very pleased you had a good stay with us. I regret that people who took care of you did not want or dare to speak English. This is unfortunate and surprising because we have a trained staff... You enjoyed the location and service. So I hope you'll get another opportunity to come. Thank you very much. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed June 21, 2013

Our room was basic but clean, quiet and well equipped, and the staff all seem very friendly. I was able to communicate with them even though my French is quite limited. It was very good value, especially when compared to similar hotels in Britain. The restaurant served fantastic food and, from what I could gather, seems to have a good... More 

Thank SevenoaksRob
Valéry E, Gérant at Le Relais des Puys, responded to this review

Hello, I apologize for my late reply. I'm glad you enjoyed your stay. Thank you very much for your comment. More 

Oostende, België
Level Contributor
87 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 bubbles Reviewed August 10, 2010

unfriendly reception. I get the impression that they only like french-speaking clients. Almost all guests were French. Room was very basic and old, but spacious. Diner was ok. French cuisine. There is no outside area where u can sit for a drink. Pictures on website are very deceiving!

4 Thank fraans
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
For leisure or business stays the hotel, le Relais des Puys is ideally situated in the village of Orcines, 10 minutes from Clermont-Ferrand, the Puy de Dôme, the Vulcania Theme park, the Volcan de Lemptegy and 5 minutes from the Golf des Volcans.An ideal place to stay and discover the Volcanic Park, the Auvergne region and its capital Clermont- Ferrand.3 Chimneys LOGIS. ... more   less 

Additional Information about Le Relais des Puys

Address: 59 route de La Baraque, 63870 Orcines, Clermont-Ferrand, France
Location: France > Auvergne-Rhone-Alpes > Puy-de-Dome > Clermont-Ferrand > Orcines
Price Range: $83 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Relais des Puys 3*
Number of rooms: 36
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