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Mercurio Hotel

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Mercurio Hotel
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15 Reviews from our TripAdvisor Community

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Showing 2: English reviews
London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 16, 2015

With the exception to one hotel member of staff, the others at the hotel are indifferent.

FRONT OFFICE PROFESSIONALISM:
Ordered at check-in that my partner and I have to keep the property clean and in order, as the previous guests left the rooms in a state of turmoil. At check-in tarnished with the same brush of previous tourists. 'Cleaning of rooms' and replacement of bedding, towels and shower items every two days - so keep rooms clean and tidy.

No front desk representation after breakfast has finished AND if there are no new tourists checking in. Everything shuts down. Customers are given keys for the building to come and go as they please with the least interaction with the hotel staff.

NO AIR-CONDITIONING in the room even though the temperatures were around 28 degrees centigrade in June 2015. Air conditioning disconnected in the rooms so that it could not be used. The heating system was active and switched on by the cleaning staff at the...
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Thank HampshireDame
Perth
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 19, 2012

We selected Saronno as a midway destination near both Como and Milano which we ended up utilizing to visit Como only. We shortened our stay by a day due to our disappointment in the hotel in which we stayed and moved to great accommodation in Milano.

The restaurants and night-life in Saronno on the Friday night was surprisingly good and on the Saturday they held some form of special restaurant/entertainment night in the streets which was amazing.

Unfortunately Mercurio's rooms were poor, beds uncomfortable and senior staff on the desk quite inhospitable and hallways smelt musty. Such a shame after having had such great accommodation and service in all of the other cities and towns we have stayed in Italy?
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Thank L Gaye B

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Amenities

Highlights
  • Bar/Lounge
Things to do
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Laundry Service

Additional Information about Mercurio Hotel

Address: Via Hermada 2, 21047 Saronno, Italy
Location: Italy > Lombardy > Province of Varese > Saronno
Price Range: $62 - $97 (Based on Average Rates for a Standard Room)
Number of rooms: 23
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