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Shangri-La Resort, Shangri-La

Traveler (564)
Room & Suite (44)
Dining (28)
Certificate of Excellence

About

#4 of 202 hotels in Shangri-La County
Location
Cleanliness
Service
Value
Certificate of Excellence
Introduction to the Hotel [Resort] Shangri-La is described by James Hilton in the as the paradise on earth. It is the unique and ideal venue for leisure trips. Shangri-La Resort, Shangri-La is located right in the center of the city, facing the Dragon Lake and backing the largest early bird market and the shopping street. The over 1000 year-old Dukezong Old Town is only 10 minutes’ walk, and the nicknamed Little Potala Palace, Ganden Sumtseling Monastery, is only 15 minutes’ drive from the hotel. Opened on Aug.3, 2015, Shangri-La Resort, Shangri-La presents a mix of Tibetan and local Yunnan features. The Resort has 228 various types of spacious rooms, with the smallest room of 43 square meters. From different type of rooms, one can get views of mountains, lakes, gardens, and the city. Facilities include a 1008 square meter ballroom and 5 function rooms, Ani’s Kitchen for International buffet and a la carte, Lodger Lounge for snacks and drinks, and Hot Spot for hotpots.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Center with Internet Access
Free internet
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Room service
Minibar
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
340Reviews
2Q+A
14Room tips
Traveler rating
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Popular mentions
This Shangri-La let me felt at home at the moment I stepped in. All the personnel including Yangjing Zuoma of tour department, Xiluo Zhengchun, Chef Mao and the front desk staff who I can’t even name are welcoming, down-to-earth and genuinely caring. Love this property.
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Response from Hylandia, Manager at Shangri-La Resort, Shangri-La
Responded 2 weeks ago
Dear guest, Thank you for staying at Shangri-La Hotel, and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.
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Loved my 2 nights stay at the Shangri-La, As with most Shangri-La hotels, from the moment we stepped in the door the staff were very professional and polite. Clean rooms, lovely breakfast and a fantastic pool and spa area to relax in. I would say this is one of the quieter hotels I have stayed at, but this was due to the season. After a strenuous hike across tiger leaping gorge I highly recommend making a stop here for a well earned rest. Keep up the great work 👌🏻
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Response from Hylandia, Manager at Shangri-La Resort, Shangri-La
Responded 3 weeks ago
Dear guest, Thank you for staying at Shangri-La Hotel, and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.
Read more
I stayed here with a couple of friends at the end of a Yunnan trip. The hotel is beautifully presented, with special details that reflect the local culture. Our room was of a high quality (but the aircon was a little hard to get right), and the service was excellent. While the breakfast buffet was good, it is very Chinese (even labels in Chinese) and lacks a good fruit selection. Chinese is required for most of the hotel experience actually. The highlight though, was Aaron, who was our driver for a day, and gave us an amazing local experience of the culture, going above and beyond what was required of him! His kindness really gave us a wonderful experience!
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Response from Hylandia, Manager at Shangri-La Resort, Shangri-La
Responded 3 weeks ago
Dear guest, Thank you for staying at Shangri-La Hotel, and sharing the feedback with us. We are delight that you satisfied with your stay, and give us a full score. Look forward to turning your next memorable visit.
Read more
Stayed for 1 night with a tour group. The lobby area is grand, as in most Shangri-La hotel. The staff is friendly and professional. The hotel room is small by China standard. The tv is positioned in a way that is inconvenient for viewing (both from bed or the couch). There is only air blowers (and not aircon) in the room but this is rather common in China during cooler season. I left the windows opened hoping that fresh air helps with altitude sickness, but woke up at night due to stuffiness and shortness of breath as the windows have closed (the ledge is loose). The breakfast buffet has a good spread of both local and western food, considering it is at highland. Do not expect the wide spread found in big city hotels. We had dinner buffet at the hotel too. The grill section is good, especially the pan-fried cuttlefish. The noodles and porridge sections are the same as the breakfast buffet, and so can be skipped. Overall, a good hotel but definitely not the best in my 1-week trip in Yunnan.
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Response from Hylandia, Manager at Shangri-La Resort, Shangri-La
Responded Jun 12, 2019
Dear guest, Thank you for taking the time to write a review. Please accept my sincerest apologizes for any inconveniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.eniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.
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This hotel has everything to enjoy except the entrance and buffet area for dinner and breakfast is so freezing cold due to the airconditioning, that even the local tourist wore duvets and scarfs to stand the cold. We complained about it but it did not matter. Temperatures of 6 degrees C outside felt nicer than the arctic cold inside... Fortunately, the bedrooms were nice and warm!!
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Response from Hylandia, Manager at Shangri-La Resort, Shangri-La
Responded Jun 9, 2019
Dear guest, Thank you for taking the time to write a review. Please accept my sincerest apologizes for any inconveniences caused. We took your feedback very seriously and re-trained all concerned departments. We hope that we have the opportunity to welcome you at Shangri-La hotel, in the near future.
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PRICE RANGE
$100 - $160 (Based on Average Rates for a Standard Room)
LOCATION
ChinaYunnanShangri-La County
NUMBER OF ROOMS
228
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