We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arro Khampa Shangrila By Zinc Journey

No.15, Jinlong Street Donglang Road, Shangri-La County 674400 China
avatar-imageavatar-imageavatar-image
Traveler (290)
Room & Suite (69)
Dining (24)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#5 of 104 hotels in Shangri-La County
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.6
“Arro Khampa” is a warm hearted greeting in the eastern Tibetan “Kham” dialect. These words pay homage to the ancient tradition of welcoming caravans and travelers along the Ancient Tea Horse Road with a firm invitation to sit down, warm up, and take nourishment and respite from the rigors of travel. It’s English equivalent is “Hey friend, I bid you welcome.”Such greetings underlined the inherent risks and sense of adventure along one of the world’s great trade routes. It expresses the essential need for camaraderie and communion. Arro Khampa Boutique Hotel name is an evocation of the long history of the hotel’s site. Local people in Gyalthang refer to the hotel’s location as the “Nansuodhak” -- the manor house of the Tibetan magistrate of days gone by, who hosted traveling merchants from as far as Lhasa and from the tropical southern border between Yunnan and Burma, supported local scholars and monks, and was a pillar of the community.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Archery
Bicycle rental
Kids stay free
Highchairs available
Free airport transportation
Valet parking
Wifi
Paid wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Snack bar
Special diet menus
Rooftop bar
Hiking
Horseback riding
Archery offsite
Bicycle tours
Patio
Walking tours
Airport transportation
Car hire
Taxi service
Conference facilities
Photo copier / fax In business center
Rooftop terrace
BBQ facilities
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun terrace
Sun umbrellas
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Air purifier
Bathrobes
Dining area
Fireplace
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quaint
Modern
Languages Spoken
English, Chinese, Hindi, Indonesian and 1 more
138Reviews3Q+A27Room tips
Traveler rating
  • 107
  • 27
  • 3
  • 1
  • 0
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
avatar-image
Joelle M wrote a review Jun 2022
Paris, France185 contributions117 helpful votes
We had a remarkable stay in this hotel whre everything was close to perfection. We highly recommend for your stay in Shrangrila. it is right in the center while very quiet. the rooms were very nicely decorated and the food was great.
Read more
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Ailton007 wrote a review Sep 2021
Seattle, Washington937 contributions563 helpful votes
Cozy and modern rooms, fast Wifi and good breakfast. Friendly staff and the location is hard to beat walking distance to Shangri-La oldtown. Also great views from our room. We'll definitely stay here again when back in Shangri-La!
Read more
Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Chris and Tami wrote a review Jul 2021
Colorado Springs, Colorado237 contributions104 helpful votes
My wife and I are 2 int’l teachers who were stuck traveling in China for the '21 summer and we stayed here 2 nights while traveling through Yunnan. The nights were quiet as not many people were out traveling in this area yet. We were greeted w/ ginger tea and told to drink lot of water at this high elevation before seeing our room. Our room had a comfortable double bed and amenities galore; robe, slippers, free water, soda and different teas. The bathroom was modern with more amenities and it passed my wife’s “excellent water pressure” test. The breakfast the next mornings was impressive as you could choose between a local or western breakfast. There was also a selection of pastries, breads and cereals too. The location was quiet w/ a great view of the hill-top temples. A simple 7 to 8 minute walk was needed to see the dancing in the square every night and shops. Highly recommended!
Read more
Date of stay: July 2021
Rooms
Location
Service
Room Tip: Ask for view of hill-top temples!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Julie E wrote a review Aug 2020
13 contributions2 helpful votes
We really enjoyed our 4 night stay at the Arro Khampa. It is perfectly located in the old town with a terrasse facing the temple, amazing view. The staff was very nice and welcoming and the rook beautifully decorated. Warmly recommend this hotel.
Read more
Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded Dec 8, 2020
Dear Julie Thank you so much for your kind review, your approval is a lot to us. We are overjoyed that your had a good experience at Arrokhampa. Looking forward to seeing you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Yoda wrote a review Aug 2020
2 contributions
Great location, warm welcome and service :-) Great view from the bar with Super nice Ginger tea. The staff is very helpful and nice and manager very friendly. Nice breakfast and comfy room.easy access and very close to monastery and all restaurants in old city.
Read more
Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded Dec 8, 2020
Dear Joelle Thank you so much for your review, and we are very happy that you had a good experience with us. Looking forward to seeing you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SylviaMao wrote a review Aug 2020
Mamaroneck, New York169 contributions99 helpful votes
Had a lovely stay at the Arro Khampa, conveniently located at the edge of the old town Dukezong. Decor is beautiful with high ceilings of exposed wood and Tibetan art and pieces throughout the hotel. Service is very friendly with ginger tea on arrival and hot yak milk delivered at 9pm to your door. Breakfast and transfer to airport included - good western and Chinese options. Slippers, robes and free drinks/fruit in room. Cute deck on top for drinks and star gazing. And the hotel dog Mantou is super cute - he will take 1 RMB from you to go buy himself a sausage. Only con is that we were in room A102 which can get quite loud, but understandable for the old style mansion. Highly recommend.
Read more
Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Arro Khampa 阿若康巴, 销售 at Arro Khampa Shangrila By Zinc Journey
Responded Dec 8, 2020
Dear Syliv Mao Thank you so much for taking your time write your experience of staying at Arrokhampa, your approval is the real motivation for all of our staffs to keep doing our best and even doing better and better. we are looking forward to seeing you again. Thank you for your good review..
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Beryl wrote a review May 2020
1 contribution
Arrokampa excels on both facility and service. Arrokampa is a Tibetan-style mansion, perfectly located in the center of old town shangri-la. It has 18 guest rooms, which is neither too big to be quiet, nor too small for good service. The rooms and public spaces are spacious and decorated with good taste. The staff are more than friendly and responsive. We had two breakfasts and dinners in the restaurant. And the food are good, tasty and fresh. And everyone loves the friendly dog, mantou. Remember to give him 1 Yuan and he will take it to the grocery store across the street to buy sausage.
Read more
Review collected in partnership with 单个酒店
Date of stay: May 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded Jun 23, 2020
Dear Elgato Greeting from Arrokhampa.... Thank you so much for your kind review and your satisfaction is the greatest joy for all of us. We are glad that our service and facilities meet your expectation. Of course, we will do our best to keep improving everything at our hotel to make it more comfortable and better for all of you. Looking forward to seeing you soon. Lobsang
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Irene wrote a review Jan 2020
Singapore, Singapore135 contributions14 helpful votes
+1
Excellent location in Dugezong Ancient Town. My room is facing directly to see the gui shan temple. Service is impeccable and personalized, wonderful memories in Shangri-La. The staff will deliver warm milk to your room every night.
Read more
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded Jan 8, 2020
Dear Irene Thank you so much for your kind review, it was the best New Year Gift for all our our staff. we will keeping improving everything at our hotel to make it more comfortable and pleasant. Looking forward to seeing you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
JY-has-to-travel wrote a review Jan 2020
Singapore, Singapore82 contributions30 helpful votes
It was an enjoyable 3 nights stay in Dec. Though the climate was piercingly cold, the room was warm with adjustable aircon temperature. The team was professional. We were handled with sincerity and courtesy with our queries attended to promptly. The hot yummy yak milk served in the night right up to the room was a daily delight, and it all added up to form a positive and memorable customer experience. The breakfast crew was also attentive. My heartfelt thanks go to the team manager Pei Hui who was very helpful and the crew Zhi Ping, Zhuo Ma, + 1 more Zhuo Ma, An Jie, La La and the rest of guys. Keep up the good work, folks. 希望你的团队继续保持这份热忱!
Read more
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded Jan 11, 2020
Dear Justin Thank you so much for your generous review, your approval is a lot to us and source of motivation for all of our staffs. On the top of that, it was the best New Year Gift to us. Of course, we will do our best and keep improving everything at our hotel. Arrokhampa is your HOME, 欢迎回家。
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Scubagolfer wrote a review Dec 2019
Singapore, Singapore23 contributions17 helpful votes
+1
My husband and I spent 3 nights last week in Shangri-La at Arro Khampa. While it was freezing cold, the warmth of the staff, the stove in the reception area that had an almost constant supply of ginger tea, our beautiful spacious suite, and the delicious yak hot pot we had in the hotel made it a wonderful stay. We’re grateful to the staff who told us about the Gedong festival at the Sumtzeling Monastery. We were so lucky to be there to witness this special annual festival. It’s hard to call out any particular staff, they were all amazing. From Lobsang who helped with our reservation to the lovely reception ladies who lugged the heater to our room and luggage as well, to the restaurant ladies and the 2 gentlemen hotel staff. A call out to Mantou, the sweetest dog mascot of the hotel. We hope to visit you again soon. Thanks so much!
Read more
Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Lobsang_Namgyal, 客户关系经理 at Arro Khampa Shangrila By Zinc Journey
Responded Jan 11, 2020
Dear We were very lucky to host you at Arrokhampa Shangrila, and overjoyed that you were happy with us. Thank you so much for your kind review and approval, it was really a lot to us. Of course, we will do our best and keep improving everything at our hotel to make it more comfortable and worth-staying. Arrokhampa is your Home away from Home, please come back HOME. Looking forward to seeing you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Shangri-La County area.
PRICE RANGE
$121 - $148 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arro Khampa Hotel Tibet Style
LOCATION
ChinaYunnanDiqing Tibetan Autonomous PrefectureShangri-La County
NUMBER OF ROOMS
18
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ARRO KHAMPA SHANGRILA BY ZINC JOURNEY - Prices & Hotel Reviews (Shangri-La County, China - Yunnan)

Frequently Asked Questions about Arro Khampa Shangrila By Zinc Journey
Which popular attractions are close to Arro Khampa Shangrila By Zinc Journey?
Nearby attractions include Tubo Tibetan Thangka Store (0.2 miles), Dukezong Ancient Town (0.1 miles), and Shangrila Handicrafts Center (0.06 miles).
What are some of the property amenities at Arro Khampa Shangrila By Zinc Journey?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Arro Khampa Shangrila By Zinc Journey?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Arro Khampa Shangrila By Zinc Journey?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Arro Khampa Shangrila By Zinc Journey?
Yes, free public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Arro Khampa Shangrila By Zinc Journey?
Conveniently located restaurants include Flying Tigers Cafe, Three Brothers Cafe, and The Compass.
Does Arro Khampa Shangrila By Zinc Journey have an airport shuttle?
Yes, Arro Khampa Shangrila By Zinc Journey offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Arro Khampa Shangrila By Zinc Journey have airport transportation?
Yes, Arro Khampa Shangrila By Zinc Journey offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Arro Khampa Shangrila By Zinc Journey?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Arro Khampa Shangrila By Zinc Journey?
The staff speaks multiple languages, including English, Chinese, Hindi, Indonesian, and Nepali.
Are there any historical sites close to Arro Khampa Shangrila By Zinc Journey?
Many travelers enjoy visiting Dukezong Ancient Town (0.1 miles).