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Highly recommended! Upon arrival, you can feel the friendliness from the staff. They make you feel welcomed. Other than their service, love their selfmade Linka cookies & ginger tea, complimentary Songtsam Monastery entrance tickets, Tibetan dining, free drop off service to Deqin airport. The only...More
We highly recommend this hotel. We were warned that when staying at a hotels
in Shangri-La, one should lower their expectations. Not here.
We were warmly welcomed at the door, we sat on the couch in the lobby and were served ginger tea from kettles...More
The rooms are very spacious and the views are incredible. The management staff are excellent, the young ones needs more training and support. Lunch hours should be extended and a wider F&B offerings would be appreciated.
The hotel is not an Accor member anymore but for the time being they maintain good standards.
The rooms are huge and pleasant with a balcony overlooking the temple.
We tried both the Tibetan and western restaurants and they offer an excellent selection of dishes....More
I was very angry with the information provided by hotel. They were often very incorrect and it brought me as a guide a lot of trouble! And I even spoke with them in fluent Chinese (I am a Chinese language intepretor, they don't speak English...More
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Star rating provided by Expedia.
Non-Smoking Rooms ,
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Also Known As
Songtsam Retreat At Shangri-La Hotel Shangri-La County ,
Songtsam Retreat At Shangri La - MGallery Collection Shangri-La County, China - Yunnan