Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Grecotel LUXME Costa Botanica lies on 350.000m² of land on a 1.000m long natural beach, in Acharavi village, north Corfu close to Antinioti lagoon. It’s a Resort of times gone by where holidays are meant as a childhood paradise on a greek island! Located close to the Lake of Lillies, at the very same places, the sea is butterfly blue & otters swim in secret canals. A village style family resort with the only Aqua Park in Corfu. Grecotel “LUXME®” holiday concept combines spectacular seafront location with great design, modern service, outstanding food, beverage, activities & wellness. Luxury Made Easy® is born out of a vision for waterfront lifestyle and it showcases “LUXE ALL INCLUSIVE LIVING®” - which simply becomes a part of your life. Irresistible! LUXME dining includes a world of culinary choices: 5 restaurants, late night snacks, Pâtisserie & Chocolaterie, Creperie-Gelateria, unlimited drinks with a choice of over 100 premium brands, wine library, cocktails and healthy juices, snacks, pool and beach service. The Country House hotel at Costa Botanica is large estate with comfortable lounges, an old bar & a wealth of dining experiences at the heart of the resort. The cypress trees lined courtyard is called “Piazza Popolare”. It is full of festivities, live cooking, music & dance. There are seven village neighborhoods offering varied accommodation, each with a different theme: botanists world, explorers era, romantic Corfu, country house appeal to name but a few. Exquisite Corfu inspired Summer Houses are set in a colorful garden setting steps from the vast Natural Beach. These boutique summer houses are just ideal for families with their very own swimming pool. The All day Beach Club nearby, is available with shaded lounging, great simple fresh food and fire pit barbeque nights. Fitness, Sports and recreational activities thrive at Grecotel Costa Botanica, holding a special place in your holiday experience. Enjoy the pools and the 40.000m² Costa aqua park with slides & lazy rivers rising amidst palm trees & bananas. Reconnect with your mind, body and spirit at the 533m² Spa Center with Indoor Pool and unwind with our rejuvenating signature treatments. Kids Club is a fairytale place with an original Botanists Lab to discover Corfu’s flora. Myth & magic at the artists atelier, games, crafts, creative time & fun. A loveable donkey family is part of the children farm with a mini zoo of domestic animals. Costa Botanica aspires to be part of your life story. We hope you feel a real connection to the sea, the land and nature, and we invite you to enjoy the island with those you love the most!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Park View
Languages Spoken
French, German, Greek
Location
Acharavi 49100 Greece
Name/address in local language
Costa Botanica Grecotel Luxme Resort
374 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Costa Botanica Grecotel Luxme Resort garners appreciation for its commendable service, with many guests commending the attentive and professional staff. While opinions on value vary, with some questioning the price-quality ratio, the resort's amenities generally receive kudos, especially the variety of pools and dining options.
The atmosphere is often described as welcoming, despite some remarks about outdated decor and loud music. Guests consistently praise the resort for its cleanliness, yet have mixed views on the rooms, citing both their spaciousness and areas in need of updating.
Atmosphere
Charming
Rooms
Basic
Value
Inconsistent
Cleanliness
Meticulous
Service
Friendly
Amenities
Abundant
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
My wife and visited Costa Botanica this August (2022) for 6 nights, all-inclusive via Lastminute.com. We stayed in a large, clean, comfortable double room that was sparsely furnished but with a balcony in the Main Block, thankfully not over-looking the main square which hosts nightly events, such as enthusiastic but flat opera singers, magicians and an outdoor cinema for the hordes of children. This is primarily a resort for families and as such, ideal. The beach is beautiful, clean and safe. The staff were some of the kindest, most friendly, helpful and sweet we've ever come across and I can't praise them highly enough. The Water Park is a gas, and the pools, whilst difficult to find sun loungers due to these being particularly popular with families, are clean and large. The only negative is the food. Whilst supplied in vast quantities, it was often merely lukewarm if not cold - particularly the cooked dishes at breakfast. In retrospect, I don't think I'd do 'all inclusive' again as the restaurant we visited one night in Acharavi (The Odysseus) was actually much better than the hotel food. All in all, a recommended experience.
Read more
Date of stay: August 2022
Rooms
Location
Service
Room Tip:Don't get a room in any of the blocks over-looking the main square.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Aug 11, 2022
Dear Mr. Christopher, Thank you very much for taking the time to share your comments following your recent stay at Grecotel Costa Botanica. Your valuable feedback is highly appreciated and we were excited to read that you enjoyed our Resort, its favorable beach area but most importantly the kind words which express your enthusiasm as well as your appreciation for the friendly and caring attitude of our team. We regret to read that you were not entirely satisfied by every aspect of our food offering. I highly appreciate that you brought it to our attention since your comments will help us look further the aforementioned areas and relevant actions will be taken. To close with, we will be more than happy to have you back again and rest assured that every care and attention will be provided to have a pleasant holiday with us. Kindest regards, Chris Tsaloukis General Manager Grecotel Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing time here at Costa Botanica Grecotel, the service and facilities were fantastic. With a family of 4 including children aged 14 and 11 we wanted somewhere which would entertain them and we were not disappointed. The onsite water park was available and quiet so endless fun for the kids, there are also 2 other main pools which were perfect for cooling off. The resort was very quiet so no problems at all to grab sun lounges or space.
The ownership has recently changes (just before the pandemic) and they are really making this resort a 5* experience, at present I would say its 4* but with their plans i heard about it wont be long before this becomes the resort to visit whilst in Corfu. The staff were good on most accounts, many of whom were brand new so there we a few mistakes and oversights but if you are relaxed about these things there isn't a issue.
Everything in our room was brand new, complete refurb of the bathroom and bedrooms (we had adjoining rooms with a private balcony), new TV, wardrobes etc
They have a kids club for the younger ones which looked great (ours were too old), each evening there was entertainment at the Beach bar which included Latino dancing, live bands and DJ etc. The drinks were half decent with a good choice to have. When the property is at capacity it will be come pretty busy but i hope the this doesn't effect the experience too much.
The private beach was amazing, plenty of lounges, beautiful sunsets every evening which really is a massive highlight of the location.
Negatives, no AC in the bedrooms which must be resolved no questions asked, we went in May/June and it was hotting up, once the temps get into the mid 90's it will be unbearable in the rooms, Being a area of natural beauty with water they'll naturally be bugs so make sure you have the Mosquito sprays etc, but it wasn't too bad as we had expected (from previous comments). The last bad part was the waterslides, the joins between the slides were very bad and many kids ripped their shorts (albeit the hotel offered free replacements from their shop!), so sort this out and it'll be amazing.
Overall a great holiday, this could potentially once renovated fully to be be absolutely amazing.
Read more
Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHRISTOS TSALOUKIS, General Manager at Costa Botanica Grecotel Luxme Resort
Responded Jun 26, 2022
Dear Guest With this opportunity we would like to thank you for taking the time to write a review and let us know about your stay in Grecotel Costa Botaica. We truly welcome and value your comments as direct feedback always helps us to try harder, in order to improve our product, exceed our guests’ expectations and continue providing memorable services. Our team makes a continuous effort for personalized service and through extensive training we try to improve day by day. Service has always been an important value for our Group and we will continue to work hard towards this direction. Working with the greatest enthusiasm, constantly improving our services and taking into account your well-intended, constructive criticism and comments, we truly hope that you would give us the opportunity to welcome you again in our Resort. Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
This hotel ticked all our boxes and did not disappoint.
Great location and a short walk to numerous shops, bars and a couple of lovely jewellery shops.
We have two adjoining air conditioned rooms in the Country Houses which are a short walk to the restaurant, pool and beach. These rooms are basic but spacious and clean and the maids come daily to make beds and left fresh towels & water. Could do with a shelf in the bathroom as the other bathroom had one.
We love the pool and never have a problem getting towels or beds in the shade at any time of day which is a massive plus. My kids love the slides but did experience a few scrapes like others said, I told them to wear a t-shirt but it wasn’t a big issue for them. Lazy river has loads of inflatable rings to use.
Pool bar has sandwiches, fruit, delicious crepes, slushies and gelato and hats off to the ladies who work there tirelessly all day.
Lovely beach with plenty of beds & shade. The bar played music, served drinks all day with super friendly staff. Lots of lovely food & snacks available from the beach restaurant. Beach party night was fun and do take your camera for the sunset.
Food in the restaurant is plentiful and tasty. Staff doing an amazing job and always accommodating and friendly. Sometimes there are short queues and you couldn’t find a plate or glass but get a grip people! Some of these reviews are so nit picking it’s shameful.
Various entertainment every night which we enjoyed and lots of scheduled activities for kids and teenagers.
Lovely animals on site who all enjoyed an apple or two though I would love to see the horse have somewhere nicer than the small & barren area it’s currently in especially with so many green areas on site.
The only negative is the inside bar in the evenings gets busy so needs more staff to keep queues down or a soft drinks machine to help yourself. The outside bar only has a small selection of drinks.
Big thanks to the lovely staff throughout the hotel as they are doing a fab job and always with a smile.
Overall we are having a thoroughly enjoyable holiday we would not hesitate to come back.
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Jul 30, 2022
Dear Guests! Thank you for choosing to spend your summer break at our resort and for letting the members of TripAdvisor know what a nice experience you had whilst staying with us! It is, indeed, a wonderful feeling to know that you enjoyed our facilities and had a lovely holiday. Your positive feedback about the resort is deeply appreciated and has been communicated to all the members of our team, who are humbled by your kind comments. We are looking forward to welcome you back in Grecotel Costa Botanica. Kindly Regards. Christos Tsaloukis General Manager Grecotel Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived (2 adults and 2 teenage boys) on 3 October! When we arrived we decided to explore our resort. There was a mini zoo which consisted of 2 donkeys, 1 stag, 4 ducks and 25,000,000,000,000 mosquitoes! We walked away from there covered! Not a great start. We walked down to the beach but unfortunately the sandflies and mosquitoes down there are horrific too. Every other resort I have even been to, they spray every night to combat this problem-not here! The food is normal for AI but there wasn’t a big choice and the queues were quite bad! Considering we visited out of season I would dread to think what the queues would be like during high season. We ended eating out for our evening meal 6 out of 7 nights, only bothered with lunch on 3 occasions but had breakfast every day, which was fine and always seems to be the best meal at AI holidays I have been on. The coffee machines constantly broke down and for a couple of days all machines were completely out of action! There was a distinct lack of vodka at both the beach bar and captains (reception) bar! The pools were nice as was the beach but again I do think this resort could cope in high season unless they had removed sun beds as although these were easy to find after breakfast by late morning they were more or less all gone with just a few dotted around. Our room is a whole different story! We stayed in Niki, room 303 and this was lovely! Although no air con as described (we didn’t need this anyway). 2 bedroom with a double bed and tv in our room and a spacious twin for the boys. The bathroom consisted of a shower over the bath? However there was nowhere to put the shower head so this had to be held and the bath plug was too big for the whole! The maid visited most days and always made the beds sometimes we were left 4 towels but sometimes just 1 or 2! I found reception courteous and the few times I asked them to book a taxi this was done with no drama and with a smile of sorts.
Read more
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHRISTOS TSALOUKIS, General Manager at Costa Botanica Grecotel Luxme Resort
Responded Dec 14, 2022
Dear guest, First of all we would like to thank you for investing the time to share your review . Nevertheless, please accept our apologies for any inconvenience caused regarding the points that you are mentioning on your review. Rest assured that we take your comments under careful consideration and we want you to know that all necessary actions will be taken so to improve our facilities and services. Thank you again for choosing Grecotel Costa Botanica for your stay and we trully hope to have the pleasure to welcome you again in Costa Botanica and show another image that will make up for the shortcomings of the previous stay. Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an amazing stay at Grecotel Costa Botanica, our third experience with Grecotel resorts prior Luxme white palace, dama dama, and this exceeded all expectations. The hotel staff were exceptional, always going above and beyond to ensure our comfort and satisfaction. It has a real rustic feel enabling you to experience the culture whilst also given you all the luxuries you expect whilst being away.
It’s the little touches like being greeted with fresh cold flannels and welcome drinks after a long journey, leaving mostiquo sprays and plug ins for our room.
For a luxury family holiday with everything taken care of, look no further. The dining options were outstanding, offering delicious food around the clock across the buffet and various à la carte restaurants (Asian, Greek and Italian). From the beach grill at lunch, delicious fresh salads and meats, fresh gyros, fruit (this one is more casual around the pool) to the main buffet; again lovely food different themes and so fresh with so many options, we loved it…. there was always something delightful to eat, catering to all tastes and preferences.
Our accommodation was perfect for families. The double family room was safe and comfortable, with the kids enjoying their own space with windows onto garden area, while the adult section featured double doors opening onto our ground floor balcony. It was a great setup that offered both privacy and convenience.
High quality of drinks served, including branded beverages which is a rare find in European all-inclusive resorts. Grecotel provided branded Cokes, Fantas, and premium alcohol, pretty much any drink or cocktail you can imagine.
The resort is wonderfully geared towards children. The splash park was a hit, and the staff at Grecoland were the loveliest, showing genuine passion for making the kids' experiences memorable. Each evening offered a variety of entertainment, with a kids' disco at 8 pm, perfectly timed for UK families on a 2 hour time difference.
I had an hours massage at the spa and it was so lovely and relaxing, I feel asleep!
For those accustomed to luxury far-away Caribbean gourmet all-inclusive resorts(prior to having to travel with kids!) but preferring not to travel far, Grecotel is a sensational choice. The brand consistently delivers amazing quality and value, making it a preferred choice for our family vacations.
Thank you, Grecotel Costa Botanica, for a memorable and extraordinary family trip. You truly live up to your purpose of creating wonderful memories. We look forward to many more stays with Grecotel resorts.
Thank you! 👏👌💫
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Jun 20, 2024
Dear guest, Thank you for your positive and critical feedback and for the excellent rating you have given us. We are particularly pleased when our guests notice our attention to detail, as this is one of the secrets of our success. We would say that your enthusiasm and enjoyment of your stay with us was absolutely palpable. We look forward to welcoming you back and providing you with even more memorable Grecotel experiences. Best regards, Christos Tsaloukis General Manager Grecotel LUXME Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an absolutely wonderful stay at Cost Botanica last week. Everything was perfect! Throughout my many years of travel, to pretty much every continent, I can't remember staying at a hotel that has such friendly and welcoming staff. Everyone we came into contact with were delightful. It really felt like everyone working at the hotel enjoyed working there and had a real sense of pride in what they were doing. Our room ( Family Interconnecting Loft ) was very comfortable and spacious and the housekeeping staff did a fantastic job ensuring the rooms were kept clean and stocked with clean towels when required. Food and drink throughout our stay was excellent with a huge variety of different cuisines. Something for everyone! We particularly enjoyed visiting the a la carte restaurants. Hard to say which was our favourite but if I was pushed, I would say the Fine Dining restaurant was our favourite. Our host Niki was absolutely charming and very welcoming and the food amd wine really did exceed our expectations. The beach was beautiful with plenty of beach umbrellas and sun loungers. It never felt overcrowded and was kept exceptionally clean by staff carrying out regular patrols to remove any used towels or plastic glasses. Food at lunchtime at the beach restaurant was very tasty and varied. We very much hope to be able to visit again in the future as 1 week was simply not long enough! Thank you to all of your staff for making our stay so special and enjoyable.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Book A la carte restaurants early into your stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Jul 30, 2023
Dear Mr. Petel, Thank you for taking the time to write such an amazing review of your recent stay with us, here at Grecotel LuxMe Costa Botanica. It was such a pleasure to read and we are delighted you enjoyed everything about your stay with us. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel. I would like to thank you in particular for your kind recognition of all the staff and especially Niki who looked after you so exceptionally - I will be sure to share your feedback with them. We all look forward to having the opportunity to welcome you back again in the near future. Christos Tsaloukis General Manager Grecotel LUXME Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a lovely family holiday although the weather was a bit mixed when we went in late October. The accommodation, food and facilities were very good. It was nice that you could just get your own beach towels from the pool area without fussing with deposits and paper slips. And you didn't have to wear a wrist band which was nice. There were plenty of pools and places to relax. The free tennis was great and again the racquets and balls were free and you just had to book a slot. The sea was quite warm and nice and shallow near in with lots of fish. There were not many watersports offered when we went. Just one Pedallo with a slide (which was great fun!) and a couple of paddle boards. The main restaurant was good although if you didn't get there early you normally had to queue for a few minutes. We didn't manage to book a place in the Asian restaurant but we did get a place in the Italian one on the last night. The food was very good but the service was a bit slow with a long wait between each course. The evening entertainment was a bit low key but there was a good singer on for a couple of nights that we enjoyed. There was a short walk along a stream from the tennis court area that went to the beach where we were amazed to see lots of very tame beavers and also some terrapins. There was a bus into Corfu Town from right outside the hotel (cash only) but it did get very busy both there and back with people squashed in like sardines. There were some great views from the bus. Everyone was dropped off at a stop in Corfu Town but we had to get the bus back from the main station which everyone had to try and find to get back! We did enjoy mooching around the very beautiful Corfu town and we did a very reasonably priced trip on a 'pirate' ship. Would recommend.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:If you want to book the restaurants book them early on.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Nov 13, 2023
Dear guest, Thank you for sharing on Tripadvisor your impressions regarding your stay in Grecotel LuxMe Costa Botanica. We are delighted to read that we succeeded to meet your expectations. We hope to have the opportunity to welcome you again in the future and attend to each and every detail in order to ensure you a truly magnificent stay one more time. Best Regards, Christos Tsaloukis General Manager Grecotel LUXME Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has recently been bought by Grecotel and is being refurbished. The setting is beautiful and it is very spacious. You can walk a lot and you have to wonder about the maintenance as the site is so big. On the basics they get it right. The beds are excellent (and I have a bad back) the sheets are top quality. The food is healthy and wholesome. Not full of sugar/stodgy. Some of the dishes in the A La Carte are as good as a top restaurant. The staff are happy and friendly. We had excellent service from the girl with the red hair in the bar, the beach bar guy and Dana. The beach is clean and mainly sandy although there are flat rocks entering the sea and some pebbles. As it is very green and quite rural bring mosquito repellant and a plug. It was only just open when we were there but there is a water park, art and animals for children. The rooms are quite basic ie no mirror in bedroom, minimal furniture, no hooks, nowhere to put toiletries in bath room - this is apparently typical of Grecotel. There is some entertainment every night. The two pools are spotless as is the cleaning service. We peeped at a lot of rooms and they are all different. The original county house rooms are olde country but quite charming. Some rooms are very modern. We had a room in one of the annex blocks which are around the first pool. We had a great holiday and you will too but please remember this is Greece and not 5 star UK.
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CHRISTOS TSALOUKIS, General Manager at Costa Botanica Grecotel Luxme Resort
Responded Jul 5, 2022
Dear Guest Your positive feedback about the Resort is deeply appreciated and has been communicated to all the members of our team, who are humbled by your kind comments.They will be delighted to know that their hard work has been appreciated. We take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions. We will be more than happy to have you back again and rest assured that every care and attention will be provided to have a pleasant holiday with us. Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is spread over a large area but don’t worry if you need transport from one area to another call reception and they will send electric “buggie” to pick you up. Firstly the good points: Rooms are in excellent condition kept clean by wonderful ladies Food a large selection at all meal times and 4 ala carta restaurants (fine dining, Asian, Greek and Italian all with excellent menus) which all can be booked once each week. Wine and beers required at meal times supplied by the glass and also by bottle. Bar excellent choice of “real” spirits, wines and beers Pool areas kept clean with bars and snack bars Plaza all entertainment there and most restaurants Staff always smiling and very helpful Bad points: Shortage of toilets, disabled toilet behind reception have to ask for key other toilets down stairs Toilets in block off of plaza or your own room Surfaces in plaza area unsuitable for rollators or anything with wheels due to various uneven rough surfaces Overall not 10/10 but very close to it
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded May 29, 2024
Dear Mrs. Janette, Thank you for choosing the Grecotel LuxMe Costa Botanica for your stay in Corfu and for sharing your very kind review. We are glad to read that you enjoyed your room, the food and bar selections as well as the entertainment program and of course our helpful and always smiling staff. We truly welcome and value your comments highlighted in your review and please rest assured that all necessary actions will be taken so to improve our facilities and services. I would like to inform you that we take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions. It will be our pleasure to welcome you again till then kind regards. Christos Tsaloukis General Manager Grecotel LUXME Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the last 5 years we have visited ~ Sardinia, Rhodes, Antigua, Portugal, Crete and Corfu.
We can see that this hotel is newly purchased by Grecotel and having stayed at a Grecotel in Rhodes we know the standard they can be. I can see the potential this hotel is aiming for, but in my opinion it isn't there yet. Perhaps the company have in its plans the stages they are working to. For example, the beach bar has clearly been done up and made to standard, as have the rooms. However, there are a few bits that really need attention and I imagine in a few years these will have been done by Grecotel.
The restaurant is OK, clean, good food, quite repetitive menu. Very busy if you miss the quiet slot at 630pm. You will end up queuing out the door and outside. There is however no signs on any of the food about allergies as it states in a poster. So no idea what is dairy/egg free. So someone with a severe allergy would be really troubled having to ask regularly.
The ice cream that is vegan was served with a spoon that was washed lightly from cows milk ice cream..
Little things like this (that aren't that little to someone with intolerance or allergies) are a make or break if you will return.
The spa treatment was beautiful, however the spa itself is very basic and the room needs a clean and some style. But again, I do think Grecotel will have in the plans to do these.
The mosquito situation is a huge problem. But not one that can be solved as this is a hotel set in a huge grassland area. We got bitten A LOT. and we didn't stay out past 9pm. We didn't sit outside at all for any meals. Only inside.
The water park is good, however on sitting down for 5 mins myself and the baby were covered in mosquitos, so we were reluctant to go back with the children.
We hired a car with the lady who hires them out to you and took the car to local secluded beach's. This was definitely our favorite part. Driving to San Stefano and Kerasia beach. Tiny places, nightmare to drive to over crazy steep roads and hills that are almost one way but absolutely gorgeous on arrival and totally worth it !!
We booked our room direct with the hotel and this was easy.
Beach is beautiful with clear water and easy for children to play and swim.
I think a few amendments here and there and this hotel will be spot on, but in my opinion it needs a little tlc here and there to get up to standard.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Very windy journey up a huge mountain from the airport.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christos Tsaloukis, Γενικός Διευθυντής at Costa Botanica Grecotel Luxme Resort
Responded Sep 1, 2023
Dear guest, Thank you for taking the time to share your comments regarding your stay at Grecotel LuxMe Costa Botanica. Please accept our apologies for any inconvenience caused regarding the points that you are highlighting in your review. I would like to inform you that we take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points that each guest mentions, customer satisfaction is important to us. Best Regards, Christos Tsaloukis General Manager Grecotel LUXME Costa Botanica
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gloucestershire, United Kingdom34 contributions2 helpful votes
There is only a little bit of sand just as you step on to the beach an where the sun loungers are..but then it’s stones all the way to the sea..sea shoes are a must!
There are more places to choose from in the Acharavi area.
ALSO KNOWN AS
gelina village hotel acharavi, gelina village hotel and resort
FORMERLY KNOWN AS
Gelina Village Hotel & Resort
LOCATION
GreeceIonian IslandsCorfuAcharavi
NUMBER OF ROOMS
359
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
