Explora en Torres del Paine
Salto Chico S/n, Torres del Paine National Park 5661000 Chile
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#4 of 12 hotels in Torres del Paine National Park
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.4
2023 Travelers' Choice Best of the Best
Our lodge is located right in the heart of the extraordinary Torres del Paine National Park in southern Patagonia. The diverse and untouched landscapes of this area led UNESCO to declare it a biosphere reserve.Our Patagonia hotel lodge opened in 1993 on the banks of the Salto Chico waterfall. It affords an excellent view of the unique Paine Massif and two of the three impressive torres, or towers, which give the park its name.The lodge has 49 rooms and a variety of inviting spaces. Situated on a 3-hectare (7.4-Acre) site, the design borrows certain organic forms from the landscape itself, adapting to it with simple elegance. It was designed to create a dialogue with its environment, putting human beings in touch with the sublimity of their surroundings.For travellers, the lodge provides the welcome surprise of comfort in a remote area. Nonetheless, you are not isolated from nature, but rather placed "within" it.
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Hiking
Horseback riding
Free airport transportation
Internet
Hot tub
Pool with view
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Spa
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Laundry service
Ironing service
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Room features
Bathrobes
Desk
Safe
Telephone
Clothes rack
Wake-up service / alarm clock
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, Spanish
Location
Salto Chico S/n, Torres del Paine National Park 5661000 Chile
Name/address in local language
Getting there
Rental CarsSee rental cars from $60/day
1556Reviews46Q+A100Room tips
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Very happy with the overall experience. It's very hard to operate such a high-quality >5-star hotel experience in the middle of a national park, and Explora way exceeded my expectations. Amazing staff, quality of food/drinks, fun excursions, clean beds/rooms/spaces, I had so much fun and relaxation. Only area I was disappointed on was the value, because I didn't get to see or photograph all the park highlights given those excursions were not available due to high wind forecasts. But the excursions that were available, including a first-time horseback ride, were all enjoyable. Definitely get the signature cocktails drinks at the bar, absolutely top-level mixology going on back there!
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Date of stay: April 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: - Get the cocktails.
- Hot tub before 5pm.
- Check the dates for weather, because that affects...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Propietario at Explora en Torres del Paine
Responded 4 weeks ago
Hello clin788, First of all, thank you for sharing your experience with us. We are glad to know that you enjoyed your stay at Explora in Torres del Paine, as our team cares about making sure every traveler has a memorable journey. Our lodge is located on the shores of Lake Pehoé, making it perfect for disconnecting and enjoying the nature that surrounds the facility. The explorations are designed so that both children and adults can explore the different landscapes offered by this region, such as lakes, pampas and glaciers, and they have different levels of difficulty. Also, our guides have the necessary knowledge to tell about the history, flora and fauna, culture, among other things of the place. We hope you had a good return and that we can see you soon at some of our other destinations such as Atacama in Chile or Sacred Valley in Peru. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The location is one of the top in the world Breathtakingly beautiful Comfortable lodging with great food and drinks Excellent organization of activities John end riding facilities Knoledgable,friendly guides
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Propietario at Explora en Torres del Paine
Responded Apr 25, 2023
Hello Mc Turner, First of all, thank you for sharing your experience with us. We are glad to know that you enjoyed your stay at Explora in Torres del Paine, as our team cares about making sure every traveler has a memorable journey. Our lodge is located on the shores of Lake Pehoé, making it perfect for disconnecting and enjoying the nature that surrounds the facility. The explorations are designed so that both children and adults can explore the different landscapes offered by this region, such as lakes, pampas and glaciers, and they have different levels of difficulty. Also, our guides have the necessary knowledge to tell about the history, flora and fauna, culture, among other things of the place. We hope you had a good return and that we can see you soon at some of our other destinations such as Atacama in Chile or Sacred Valley in Peru. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely stunning location, great food and wine, we found the staff to all be extremely helpful and friendly, really liked the guided walks as there were so many options to choose from and we found the guides to be very professional and knowledgeable.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Propietario at Explora en Torres del Paine
Responded Apr 25, 2023
Hello Christopher, First of all, thank you for sharing your experience with us. We are glad to know that you enjoyed your stay at Explora in Torres del Paine, as our team cares about making sure every traveler has a memorable journey. Our lodge is located on the shores of Lake Pehoé, making it perfect for disconnecting and enjoying the nature that surrounds the facility. The explorations are designed so that both children and adults can explore the different landscapes offered by this region, such as lakes, pampas and glaciers, and they have different levels of difficulty. We hope you had a good return and that we can see you soon at some of our other destinations such as Atacama in Chile or Sacred Valley in Peru. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Explora should be a must visit for those who love adventure. Trekking Guides are well informed, friendly and speak great English. Especially Daniel who is a wonderful guide and also a great human being. We were able to get vegetarian and Vegan food by talking to Marisol and Manuel the head of Food beforehand. Please do so. Finally the service is excellent and they make you feel at home especially Catalina in the restaurant. A must visit for those with time and wanting to connect with nature, strongly suggest the horseback riding for beginners it is very beautiful.
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: April onwards is the low season where you will find the park less crowded
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Propietario at Explora en Torres del Paine
Responded Apr 10, 2023
Hello Rohit Kothari, Thank you for sharing your experience with us. We are happy to hear that you had a great stay in Torres del Paine, and our team is committed to making sure that all our travelers have a memorable journey from the moment we pick them up at the airport. Our lodge is situated on the banks of Lago Pehoé, enabling our guests to take in the stunning views from the common areas or their rooms. As an exploration company, we want our travelers to be able to connect with themselves and the environment around them. Our guides are the ideal companions to go out and explore this territory that boasts breathtaking landscapes. We offer various modalities and levels of difficulty, so that everyone can spend a day outdoors. We look forward to seeing you soon in one of our other destinations, like the Sacred Valley in Peru. Warm regards, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BE AWARE: this resort has draconian "fines" for changes in reservations even when changing in advance and for periods when they are booked out. I had to reschedule a week's trip due to covid restrictions and tried to change the reservation with three weeks advance notice. I was told I had to pay a 50% "fine" which is many thousands of dollars. It is very difficult and time-consumgin to get to the lodge and I could not get there in time for the previously scheduled date. I would not engage with this resort again...the conditions are unreasonable.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Propietario at Explora en Torres del Paine
Responded Mar 31, 2023
Hello Caitlin, We are sorry that you have had an issue with our change policies, as our goal as an exploration company is for each traveler to have an unique experience from the first minute. Fortunately, we were able to make them more flexible so you didn't have to pay a fee. Our Torres del Paine lodge is located in the heart of the national park, on the shores of Lago Pehoé, which allows each traveler to have an unmatched view of this sector of Patagonia. In addition, it is the perfect starting point to go out and explore. We are waiting for you at our destination so that you can live an unforgettable experience. Regards, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unique combination of nature, service and soul of adventure and youthness no matter how old you are!
This was my second stay in Explora Torres del Paine. It is a wonderful place with excellent service. One feels privileged to be pampered by the nature, infrucstructue and service there from the manager of the hotel to every single employee. I love the place!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Dueño at Explora en Torres del Paine
Responded Mar 14, 2023
Hello Leszek W, First of all thank you for sharing your experience with us. We are glad to know that you enjoyed your stay in Torres del Paine, since our team is concerned about every traveler having a memorable journey from the moment we pick them up at the airport. Our lodge is located on the shores of Lago Pehoé, allowing travelers to enjoy an unbeatable view while in the common areas or their rooms. As an exploration company, we want travelers to be able to connect with themselves and with the environment around us. Our guides are the perfect companions to go out and explore this territory that surprises with unbeatable landscapes. We have different modalities and levels of difficulty, so that everyone can enjoy a day outdoors. We hope to see you soon in one of our other destinations like the Atacama Uyuni Traverse. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I spent 4 nights at Explora in Torres del Paine. I had been thinking about taking a trip there for more than 7 years (friends of ours had been and raved about the hotel in particular) and finally pushed through to book it. It's very far south and a challenge to get there - but so so worth it. We loved it and recommend it very highly. The hotel itself is beautiful - sitting in the middle of the National park there are incredible views out of every window - including our bedroom. The interior is warm and yet with a very clean design. The bartenders make fantastic cocktails which matters a lot to those it matters a lot to (aka us) - and it certainly wasn't expected. The guides are wonderful. Friendly and full of information - earnest about what they are doing. The rest of the staff is warm and also friendly. And then the whole place feels very communal - everyone talking about their hikes and where they were before Explora and where they are going after - you walk with different people and by the end of your stay, know 50% or more of the people who are there. It's very special. I loved it - I miss it already.…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Dueño at Explora en Torres del Paine
Responded Mar 14, 2023
Hello See The World 109, First of all, thank you for sharing your experience with us, we are glad to know that you enjoyed your stay in Torres del Paine, since our team is dedicated to making sure that every traveler has a memorable trip. Our lodge is located at the shores of Lago Pehoé, allowing travelers to enjoy an unbeatable view while they are in the common areas or their rooms. Our guides are the perfect companion to explore this territory that surprises with unbeatable landscapes. We have different modalities and levels of difficulty, so that everyone can enjoy a day outdoors. We hope to see you soon in one of our other destinations such as the Travesia Atacama Uyuni. A warm embrace Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TBDWorldTraveler wrote a review Mar 2023
Philadelphia, Pennsylvania286 contributions173 helpful votes
First, the good: - All rooms have an exceptional view of the mountains. No need to spend more on upgrades unless you need more space. - Explora plans everything. Trail mix, walking sticks, transportation, and coffee/tea during some hikes are all provided. You only need to ensure you have the right clothes, fill your water bottles, and wear sunscreen when appropriate. - The staff are phenomenal. All very friendly and personable in their unique way. I didn’t meet a single employee that I wouldn’t recommend / hire. - The lodge and rooms are beautifully appointed throughout. - The bed is wonderfully soft and comfortable. - Wifi is strong throughout the hotel, but this could be a detractor for some! And some opportunities for the lodge: - Wind in Patagonian summer can be furious and the windows/doors aren’t sealed well. It can be very noisy and I had trouble sleeping at times. Bring earplugs. - Food was good, overall, but … I think 730p is too late for dinner when you have a 6a wake up. Breakfast is far too limited/basic. The daily lunch/dinner menus covered vegetarians, pescatarians, and meat eaters but with only one option for each. I think the menu was limited and a bit repetitive. - The spa is the only area separate from the main building. And it isn’t very close. I didn’t like walking in the cold wind after swimming. - Communication wasn’t always great. It wasn’t always clear how far we had to go, when we should be back, etc. My car to PUQ stopped at a local cafe for breakfast, which was a great surprise, but I wouldn’t have bothered waking up early to eat at Explora if I’d known that plan. And, finally, a few tips not related to the lodge: - Summer weather is crazy. It could be sunny and warm now but windy and sleeting in an hour. You really do have to bring all your layers with you on every hike and change often. Do not bring baseball caps, umbrellas, or ponchos. - The wind can reach sustained hurricane force in some places. You’re as likely to be wind burned as you are sun burned. - It’s remote. Transportation takes a long time. Add some buffer time before/after so you can take full advantage of your visit. PNT is much closer, but does not have daily flights to SCL. - Five nights is the sweet spot to get the best hikes in with some slack for weather/delays. - Stretch :) They have hot tubs, which no one really seemed to use.…
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Date of stay: March 2023Trip type: Traveled solo
Room Tip: All rooms have the same view, so no need to upgrade.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Dueño at Explora en Torres del Paine
Responded Mar 14, 2023
Hello TBD World Traveler, First of all, thank you for sharing your experience with us, we are glad to hear that you enjoyed your stay in Torres del Paine, since our team strives to ensure that every traveler has a memorable journey. Our lodge was built thinking about not interfering with the environment, since as an exploration company, it is very important for us that travelers can disconnect from their daily routine and connect with this wonderful place that surrounds us and has so much to discover. It also has a privileged view, by the Pehoé Lake. Our guides are the perfect companions to go explore this territory that surprises with unmatched landscapes. We have different modalities and levels of difficulty, so that everyone can enjoy a day outdoors. We hope to see you soon in one of our other destinations, like Atacama or Easter Island in Chile. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Food quantity for vegetarians compared to Explora El Chalaten is very bad….. They should learn from Explora El Chalaten which is amazing Staff is very good and service is excellent just the food quantity has to match other Explora hotels
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Dueño at Explora en Torres del Paine
Responded Mar 14, 2023
Hi Mike, First of all, thanks for sharing your experience with us. For Explora it is very important to know what each traveler’s stay was like because our main mission as an exploration company is for them to have a memorable trip. We regret the inconvenience that did not allow this, and are already taking action on the matter with the destination manager. We hope you had a good return home. Regards, Equipo Explora.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Excellent stay! The food was great-there were good choices at all lunches and dinners. Three course meals. Two vegetarian choices at each meal. Wild mushrooms, guanaco and Chilean bass were just a few. Small group tours in am and pm and more extensive all day tours for all different levels. Book that described some of the tours and also rated them by hardness. Beautiful views of the mountains just outside the windows and located on a glacier fed river with rapids making white noise for a deep sleep. Horseback adventures depending on experience. Guides were very knowledgeable and interesting. Once a week they have a BBQ lunch at a property an hour and a half by van away. Twisty dirt roads so beware of carsickness. The building used to be a wool processing factory and they still have the machines as decoration. Altogether an excelllent experience!…
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Date of stay: February 2023Trip type: Traveled with friends
Room Tip: Intermittent rain. Very windy. Waterproof jacket and pants a must. Bring a day pack. Be in good...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Explora Team, Dueño at Explora en Torres del Paine
Responded Feb 22, 2023
Hi Polly O, First of all, thanks for sharing your experience with us. We’re very pleased to hear you enjoyed your stay at Explora in Torres del Paine. At Explora we make every effort to ensure that each of our travelers has a unique and unmatched experience from the moment we pick them up at the airport. Every detail in our lodge and service is designed and conceived for travelers to feel comfortable and relax, either as they enjoy the facilities or go out to explore. Our explorations are designed for all types of travelers to be able to enjoy them, be they children or adults, as they are offered in different modalities and difficulty levels. We hope to see you at one of other destinations soon, such as our Travesía Atacama-Uyuni, which connects the Atacama Desert in Chile with the Uyuni Salt Flat in Bolivia. A warm embrace, Explora Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ALSO KNOWN AS
explora patagonia hotel salto chico, explora patagonia torres del paine
LOCATION
ChileMagallanes RegionTorres del Paine National Park
NUMBER OF ROOMS
50
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Frequently Asked Questions about Explora en Torres del Paine
Which popular attractions are close to Explora en Torres del Paine?
Nearby attractions include Nordenskjold Lake (3.6 miles), Mirador Salto Grande (3.5 miles), and Lago Sarmiento (3.3 miles).
What are some of the property amenities at Explora en Torres del Paine?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Explora en Torres del Paine?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Explora en Torres del Paine?
Yes, free parking is available to guests.
Are there opportunities to exercise at Explora en Torres del Paine?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Explora en Torres del Paine have airport transportation?
Yes, Explora en Torres del Paine offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Explora en Torres del Paine?
The staff speaks multiple languages, including English and Spanish.
Does Explora en Torres del Paine have any great views?
Yes, guests often enjoy the mountain view available here.
Is Explora en Torres del Paine accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.