We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (905)
Room & Suite (190)
Storyboard

Overview

Visit hotel website
E-mail hotel
Parque Nacional Torres del Paine, Torres del Paine National Park 6212126 ChileSee on map
Name/address in local language
AMENITIES
Free Internet
Free parking
Breakfast included
Pool
Non-smoking hotel
Restaurant
Airport transportation
4 Star accommodation
Additional information
Visit hotel website
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (1,076)
Filter reviews
565 results
Traveler rating
256
200
72
25
12
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
256
200
72
25
12
Show reviews that mention
All reviews dinner buffet third floor excursion office puerto natales national park buffet style rooms are large beautiful hotel other hotels public areas amazing views chilli big hotel welcome drink all inclusive package picture window excursion staff
Selected filters
FilterEnglish
Updating list...
1 - 5 of 565 reviews
Reviewed 3 days ago via mobile

This hotel offers a nice clean room but an incredible view any time of day. The hotel architecture faces the guest rooms towards the Torres Del Paine. Sunrise, midday, or sunset, the view from the room always inspired. Walking along the bank of the river...More

Date of stay: September 2018
Thank BurdettP
Hotel's Favorite
Reviewed March 16, 2019 via mobile

The location is just breathtaking, even with clouds and rain. The staff are friendly, professional, and efficient. The breakfast buffet is plentiful and tasty. Our accommodation is spacious, clean, and comfortable. Torres Del Paine National Park is isolated and it is worth the expense to...More

Date of stay: March 2019
Thank birds4all
Reviewed 3 weeks ago

Walked in to the hotel, dropped my bag, and walked straight across to the huge windows, to look at an incredible mesmerizing view of the mountain range, which was so very beautiful and jaw dropping! Hotel was really good and staff very efficient and helpful....More

Date of stay: February 2019
Thank JL205
Reviewed May 31, 2019

Lovely hotel located just outside the Torres del Paine Park. Room comfortable, had pleasant view of mountains. Several large groups present, many nationalities, but staff appeared to take it all in stride. Here for a 3 nite stay, room not serviced one day. Meals tasty....More

Date of stay: February 2019
Thank like2travelAtlanta
Reviewed May 14, 2019

It is the best hotel we stayed in South America except that there is no supermarket, grocery or shops nearby but might be a natural advantage. It is so convenient to stay here instead of hiking, so compromise and add a day to enjoy this...More

Date of stay: March 2019
Thank mendi62
View more reviews
About
Description
rio serrano hotel + spa Hotel is located in Torres del Paine and offers standard rates and rates all inclusive with full board and additional programs. It features a restaurant and a garden overlooking the More Paine mountain range. There is free WiFi in public areas and rooms . Rooms at the Rio Serrano are decorated with carpeted floors and large windows with panoramic views of the mountains and have heating , fan and private bathroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Spa
Free parking
Restaurant
Bar/Lounge
Free Internet
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Minibar
Multilingual Staff
Non-smoking hotel
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Room service
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
105
Price range
$184 - $1,629 (Based on Average Rates for a Standard Room)
Also Known As
Rio Serrano Hotel + Spa Aisen Region/Torres Del Paine National Park, Chile
Location
Chile > Magallanes Region > Torres del Paine National Park
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Romantic
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
105
Price range
$184 - $1,629 (Based on Average Rates for a Standard Room)
Also Known As
Rio Serrano Hotel + Spa Aisen Region/Torres Del Paine National Park, Chile
Location
Chile > Magallanes Region > Torres del Paine National Park

Photos

Traveler (905)
Room & Suite (190)
Dining (46)
Pool & Beach (8)
Family and Play Areas (54)
Business Center & Event Rooms (4)
Nearby
Nearby HotelsSee all 11 nearby hotels
Hosteria Lago del Toro
111 reviews
.05 miles away
Patagonia Camp
637 reviews
6.92 miles away
Explora Patagonia - All Inclusive
1,250 reviews
8.15 miles away
Hotel Lago Grey
640 reviews
9.71 miles away
Nearby RestaurantsSee all 17 nearby restaurants
Restaurante Coiron - Las Torres Patagonia
250 reviews
18.63 miles away
Quincho Pampa Lodge
82 reviews
.21 miles away
Lenga Restaurant
313 reviews
39.63 miles away
Rio Pingo Restaurant & Minimarket
23 reviews
9.97 miles away
Nearby AttractionsSee all 25 nearby attractions
Glacier Grey
1,842 reviews
10.11 miles away
MIrador Las Torres
202 reviews
20.15 miles away
Circuito grande Torres del Paine
140 reviews
22.23 miles away
W-Trail
358 reviews
14.41 miles away
Questions & Answers
Ask a question
era63
November 2, 2018|
AnswerShow all 2 answers
Response from mariaisabelc297 | Property representative |
Efectivamente es lo que incluye All Inclusive, lo de las excursiones dependerá la disposición según clima . mayor información contactarse con nuestro depto reservas a nuestra pagina web Rio Serrano
0
Votes
Google Translation
Susan R
October 30, 2018|
AnswerShow all 2 answers
Response from 308LisaC | Reviewed this property |
You should contact the hotel direct for best advice as they are very helpful. They pick up/drop off from El Calafate on certain days. There is a more frequent service from Puerto Natales. The two night all inclusive does not... More
0
Votes
cmolof
December 31, 2017|
Answer
Response from Joaquin S | Reviewed this property |
We contacted via webpage email and they were quick and responsive. Shuttle to Punta Arenas or Puerto Natales. Don’t hesitate to rent a car for less money and drive. Good road and well marked. Will take you 3 hrs from PA and... More
1
Vote

Room Tips

"Ask for a room that faces the mountains!"
JL205
3 weeks ago
Read review
"The rooms facing the national park have a great view."
Neofelis
Apr 29, 2019
Read review
"rooms with a good view"
deos16
Apr 27, 2019
Read review
"Top floor facing the mountains is essential if you have spent so much money."
933jimb
Mar 19, 2019
Read review
Show More 
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing