We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


62 reviews
Traveler (183)
Dining (54)
Room & Suite (20)
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible0%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Breakfast included
3.0 Star Hotel
All hotel details
Offers from Shinwaen
Special Offer: Package Deal
Hotel deals
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (62)Write a Review
Filter reviews
12 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviewsfresh strawberriesindoor onsentrain stationchaletassociationnaturalelaboratewififacilitiesbathtoiletguestsenglishryokanjapan
Updating list...
1 - 5 of 12 reviews
Reviewed November 22, 2017

We enjoyed our stay at Shinwaen. We loved the authentic Japanese inn experience here, with the highlight of course being the onsen. We particularly liked the fact that the two indoor hot spring baths could be reserved - that made for a relaxing experience for...More

Thank DesertDweller32
Reviewed November 1, 2017

*We stayed two nights in a room, on the first floor. This guesthouse is located in Uchinomaki, about 3 kilometer north of the main village and the train station. *A little bit difficult to find, because it is not signposted. We had to ask on...More

Thank MarcelTraveller
Reviewed September 23, 2017 via mobile

I had a only one night stay for a short trip in Aso. I never imagined that I would spend a lovely time in this hotel! First of all, this hotel is cozy, stylish and cool. You can feel Japanese traditional style and nature if...More

Thank 美紀 山
Reviewed April 10, 2017

Ryokan has rooms on the upper floors with 2 indoor onsens. Staff will assist to bring up our luggages up the stairs and also lay out our tatami beds. There are also 2 outdoor onsen situated in the garden. They also have some bigger chalet...More

Thank sllim2015
Reviewed April 5, 2017 via mobile

Spent one night at this ryokan which is quite hidden away in a quiet corner of this sleepy town. Thankfully , Japanese GPS is immaculate and we arrived at the ryokan just before sunset. The carpark was already full but the staff manage to find...More

Thank Ernest C
View more reviews
Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Price range
$133 - $378 (Based on Average Rates for a Standard Room)
Hotel class
Price range
$133 - $378 (Based on Average Rates for a Standard Room)
Hotel class
Add Photo Photos
Traveler (183)
Dining (54)
Room & Suite (20)
Hotel & Grounds (190)
Bathroom (15)
Questions & Answers
Ask a question
July 19, 2015|
AnswerShow all 3 answers
Response from 御料理旅館親和苑 | Property representative |
Dear Fzoul I'm sorry We do not go pick-up service. From ASO station,to go 親和苑、 In the case of a taxi, it is the running time for about 10 minutes. Although a charge is about 1,700 yen. In the case of bus, A nearby bus stop... More
Google Translation
Room Tips
"ask for a room nearer to the common washroom so you do not need to walk too far in the night."
Read review
"Choose a cabin outside the main building."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing