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The Katerina Hotel

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The Katerina Hotel
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118 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Selangor, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I guess this is the only 4 star hotel in Batu Pahat. It is a tall building, you could have a good view of Batu Pahat town. Overall cleanliness and housekeeping is good, hotel looks a bit old though. Staff are friendly. I used to travel in cities and some famous tourist states, staying in the 4 star hotels. The... More 

Helpful?
Thank CKLmum
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Greetings from The Katerina Hotel,Batu Pahat. Thank you for taking the time to share your impressions of The Katerina Hotel ,Batu Pahat. We are delighted to learn that you found the view from your room excellent and our room facilities top notch. We thank you for your kind patronage and look forward to welcoming you back. Yours... More 

1 review
5 of 5 stars Reviewed July 21, 2016 via mobile

My church held its church camp between June 9-13 2016. I would like to say that our stay has been great. Apart from the little misses here and there..but overall it was the best we had so far. The room were comfy and had no complaints from any of my members. The beautiful part of it, the meeting rooms were... More 

Helpful?
Thank Alvin R
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Guest, We would like to express our gratitude for choosing The Katerina Hotel as your preferred venue of accommodation for your recent church camp and sparing your valuable time to share with us your positive endorsement on the service provided by us. We are very pleased to learn that your group enjoyed the stay, the value offered and the... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 14, 2016 via mobile

I've stayed at this hotel twice this month, and I must say, both times I was disappointed. My experience wasn't exactly a disaster, but for the price that they're charging, paired with what they offered, I felt rob. Let's start with the positive notes. The bed and the pillows were good and comfortable. Water pressure in the bathroom was good... More 

Helpful?
1 Thank Fadila K
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Thank you for staying with us on your recent visit to The Katerina Hotel and for taking the time to share your staying experience with TripAdvisor. I am sorry to hear that you had a unhappy experience during your event. I have taken the notes of the comments you provided and take corrective action. Let me assured... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed July 11, 2016

We are a church group, comprising 283 persons, from Singapore. We held our church camp in Katerina hotel from June 7 to 11 of 2016. As a bible conference committee member, I am writing this review to thank Katerina hotel for a job well done. First, the accommodation. The rooms have a warm, inviting and contemporary décor. The beds are... More 

Helpful?
Thank shihserng
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

The Katerina Hotel Manager Response to this review Dear Guest, We would like to express our gratitude for choosing The Katerina Hotel as your preferred venue of accommodation for your recent church camp and sparing your valuable time to share with us your positive endorsement on the service provided by us. We are very pleased to learn that your group... More 

Petaling Jaya, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 7, 2016 via mobile

Newly refurbished hotel one we thought had change since the ever famous 'porn act' by our very own homegrown and 'city fav' porn star. I was please to say that it was good . In fact as good as many testimonial written or heard since. However this was short live, my child age 1 had a little too much(raya eating... More 

Helpful?
Thank Gee M
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Thank you for staying with us on your recent visit to The Katerina Hotel and for taking the time to share your staying experience with TripAdvisor. I am sorry to hear that you had a unhappy experience during your event. I have taken the notes of the comments you provided and take corrective action. Let me assured... More 

Kuala Lumpur, Malaysia
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 27, 2016

Decent stay. Hotel room is good with comfortable bedding and strong enough air conditioning. Clean overall, with quite good maintainence. However, breakfast buffet wasn't very impressive. Gym was small but acceptable

Helpful?
Thank lipita
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Greetings from The Katerina Hotel,Batu Pahat. Thank you for staying with us on your recent visit to Batu Pahat and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed June 14, 2016 via mobile

Excellent service. Good value for money. The rooms are clean and a very good view of the town with a mountainous background. Good and huge double bed in a high floor and we slept looking down the valley. The bedroom is clearly fresh and clean good fragrance bedsheets and pillows. Service is friendly and helpful. Thumbs up for the Katerina... More 

Helpful?
Thank Goh A
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Greetings from The Katerina Hotel,Batu Pahat. Thank you for staying with us on your recent visit to Batu Pahat and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services... More 

Singapore, Singapore
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 6, 2016

Nearly all the boxes are ticked. But I gave this hotel an excellent 5/5 because it is clean and much much better than what I expected in this small town in the middle of Malaysia. Note I was here for 4 nights on a conference. Clean 5/5 Decor 5/5 : rooms were very modern and comfortable Bathroom amenities 3/5 :... More 

Helpful?
Thank my_bass_is_blinged
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Valued Guest Greetings from The Katerina Hotel,Batu Pahat. Thank you for staying with us on your recent visit to Batu Pahat and for taking the time to share your staying experience with TripAdvisor. We are glad that you have enjoyed your stay with us and thank you for the compliments on both of the hotel location and the services... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

This hotel in Batu Pahat is the best hotel i know outside the city (for me).. The staff is so friendly and the breakfast buffet is something you want to look forward to ! They can bring you desert at 3 am in the morning , as they did for me (a banana split) - it had a lot of... More 

Helpful?
Thank Adventurous_360
Hong Kong, China
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 24, 2016

Friendly staff, but the hotel has some major flaws that could be fixed. Slow elevators, musty room, limited amenities in the bathroom, painfully slow internet, rusty bathtub, breakfast options were plentiful, but not restocked fast enough. I'll give them the benefit of the doubt because they were obviously busy with a large group, but nevertheless, if they aspire to be... More 

Helpful?
2 Thank steve15182
katerinahotelbp, Manager at The Katerina Hotel, responded to this review

Dear Guest, Thank you for staying with us on your recent visit to Katerina and for taking the time to share your staying experience with TripAdvisor. We regret to note that you have not enjoyed the experience of staying with us during your stay. Your comments have been shared amongst the departments involved and rest assured, we expect immediate improvements... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about The Katerina Hotel

Address: Hotel Katerina No. 8 Jalan Zabedah, Batu Pahat 83000, Malaysia
Location: Malaysia > Johor > Batu Pahat District > Batu Pahat
Price Range: $50 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Katerina Hotel 3.5*
Number of rooms: 188
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