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Cinta Sayang Resort

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Cinta Sayang Resort
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47 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Chennai (Madras), India
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 4, 2016 via mobile

Currently staying here into my third night. At work In Gurun but staying here. There is a vague smell in the rooms. The rooms are set in cottages with about 9 rooms per cottage on the ground floor. The first room I was provided had a lizard, cockroach and ants in the bathroom. Requested a change and was given another... More 

Helpful?
1 Thank Ram S
Penang Island, Malaysia
2 reviews
2 of 5 stars Reviewed April 27, 2016

My hp charge was stolen from my room. I stayed there for 3 days 2 night and upon check out I leave my hp charger behind. I called the receptionist on the next day to check with the housekeeping/lost and found dept but they said they didn't found it. I remember exactly where I put it. In fact, on my... More 

Helpful?
Thank AAsams

Travelers are raving about these Sungai Petani hotels

Switzerland
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed April 10, 2016

I was staying at the Cinta Sayang some years ago and it was fine. When I returned in 2015 it was disappointing to see that everything falls apart. The staff at the reception is very friendly and tries its best, but the rooms are in a very bad shape. The restaurant staff in both restaurants seemed to be annoyed when... More 

Helpful?
Thank zexplore
Penang Island, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 12, 2016 via mobile

Avoid th chalets at all cost! Stayed there for one night, room rate is what a 3 star hotel would charge. Staffs are friendly. Unfortunantely once you enter the room everything looks like hell. Room 556 is where i stayed. The room is very stuffy, very old, very dusty. Carpets are dusty and rough. The bathroom is horrible. The toilet... More 

Helpful?
2 Thank Ashraf Ali M
TheCSRManagement, General Manager at Cinta Sayang Resort, responded to this review

Dear Mr Ashraf Ali M, Thank you very much for highlighting our staff friendliness during your stay and the bad room condition you and your family faced. We are deeply sorry for not be able to satisfy you and be assured that we had taken the necessary steps to improve on our room shortcoming. And please be informed that we... More 

Kota Kinabalu, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 8, 2016

We book the place at Booking.com website Booking No.229.464.403. Checking is not helpful on luggage handling as the reception at the Residence do not have a staff to look after new guests. The place given on the ground floor first encounter no water supply. After failing to many attempts,We were then transfer to another place causing us to be late... More 

Helpful?
1 Thank Christopang
Kuala Lumpur, Malaysia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 23, 2015

We arrived very late at night and the check-in was still at the main counter of the Cinta Sayang Resort but luckily there was still a staff manning the counter and the check-in was hassle free. On the minus side, we were only provided with a single access card to be used to enter the apartment's compound, lift access and... More 

Helpful?
Thank drloysz
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear drloysz, Thank you for your feedback and we wish to apologize for the shortfall that you were facing while you were here, staying with us. We take all feedback seriously so we will certainly follow up and look into details in the areas that have been highlighted. We glad that you were happy with the apartment's view. Our apartment... More 

Penang Island, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 15, 2015 via mobile

Room key cannot be accessed and need to be changed for 3 times. And yet, when we got into the room, all the ants swirling on the table. When we decided to cancel the room, and the staff initially refused to let us check out as they said we have used the room. None of the apology from them at... More 

Helpful?
2 Thank Pauline C
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Pauline C, Thank you for your feedback and may I extend our sincere apologies for the shortfalls that you experienced and the inconvenience caused to you. We take all feedback seriously so we will certainly look into details in the areas that have been highlighted. Please reassure that we will have continual improvement on our service level to ensure... More 

Langkawi, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 5, 2015

Nice place, my kids like the place with nice gym and swimming pool. Food wise need a major improvement.. Room look tired..need some touch-up.. Come back twist still got problem with air conditioner ..warm..

Helpful?
1 Thank TR94_13
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear TR94_13, Thank you very much for sharing your experience on Trip Advisor and we are happy that you and your kids liked our resort and its facilities. We are appreciated all your feedback and certainly follow up and look into details in the areas that have been highlighted with regards to our food, condition of the room and air-conditioner.... More 

Johor Bahru, Malaysia
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Newly built multi storey apartment kind of holiday resort makes it perfect for short vacation with family and friends, ample parking lots and proper security card access system makes you feel safe all through your stay there. Nice pool and it's perfect for Golfers too

Helpful?
Thank brajan
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Sir/ Madam, Thank you very much for sharing such gracious feedback on Trip Advisor. We are truly happy that you and your family enjoyed your stay at our Sky Residence and facilities at our resort. Our resort is indeed a perfect place for short getaway for family and friends. Once again, thank you very much for choosing Cinta Sayang... More 

kuala lumpur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 22, 2015 via mobile

Bad experience. They do not maintain the room well. Toilet and room conditions is bad. Room itself has a very bad smell. Not worthy for money. Disappointed. If you are just looking for a place while not having any interest on those facilities, I won't suggest you to stay here.

Helpful?
1 Thank joey3131
TheCSRManagement, Director of Sales at Cinta Sayang Resort, responded to this review

Dear Joey, Thank you for staying with us and for sharing your experiences here on Trip Advisor. We wish to apologise that things were not up to your expectation. We take all feedback seriously and certainly look into details in the areas that have been highlighted to ensure that these are even more of a priority. Please reassure that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Golf course
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Cinta Sayang Resort is labelled as the "One Stop Vacation & Happening Place" in the North Malaysia and an ideal venue for all occasions, be it in golf, theme park, convention centre, leisure, vacation, stay, learn & play, it offers a unique lifestyle for business meetings, family and friends under one roof and lives up to its name as "The Most Happening Place Around." ... more   less 

Additional Information about Cinta Sayang Resort

Address: Persiaran Cinta Sayang, Sungai Petani 08000, Malaysia
Location: Malaysia > Kedah > Kuala Muda District > Sungai Petani
Price Range: $37 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cinta Sayang Resort 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Cinta Sayang Hotel Sungai Petani
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