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The Windsor Hotel Toya

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The Windsor Hotel Toya
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481 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Manila, Philippines
Reviewed 1 week ago NEW

The architecture of this hotel gives you a stunning view of the lake and ocean. The restaurants were really good though the service was a bit slow. The open-air onsen during winter is a wonderful experience. And to know that the G8 summit was held here made me relive a little part of history.

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Thank 122mimi
Reviewed 3 weeks ago

One of the finest hotels I have ever been. Situated on top of the hill, overseeing the Uchiura Bay on one side and Lake Toya on the other. A very impressive hotel, luxurious and peaceful especially in the winter time. Outstanding service, very friendly and helpful staff. Excellent restaurants with Japanese and western food. We are already looking forward to...

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Thank Christian J
Singapore, Singapore
Reviewed 3 weeks ago via mobile

we booked a lake view room. view was great. service level is ok but i feel they were a little inflexible. there were two bottled waters free of charge in the room. i didnt take them when i checked out. after i came back from ski and collect my luggage, i asked if i can have 1 bottle water. they...

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Thank Abby Y
Reviewed November 28, 2016 via mobile

เรานั่งTaxiจาก Sapporo Grand Hotel ไปถึง The Windsor Hotel Toya Resort&Spa ระหว่างทางก็นั่งมองวิวไปเพลินๆ จนถึงโรงแรม เราพักJunior Suite Kingbed room with Lake view รวมอาหารเช้า1คืน เลยได้Check in ที่Club Lounge ที่นี่เหมาะแก่การมาพักผ่อนเพราะค่อนข้างเงียบสงบ ไม่ค่อยมีกิจกรรมให้ทำนอกจาก นั่งกระเช้า แช่ออนเซ็น เป็นโรงแรมเดียวที่ตั้งอยู่บนเขามองเห็นวิวLake Toyaที่สวยมาก ภายในห้องพักมีการจัดสัดส่วนเป็นอย่างดี ตกแต่งเรียบหรู มองเห็นวิวแบบPanoramaแต่ติดที่มีเสาเหล็กคั่นกระจกเยอะไปหน่อย แต่ก็ประทับใจวิวมาก (วันแรกโชคดีฟ้าเปิดเห็นวิวสวยมาก วันที่2ฟ้าปิดมองไม่เห็นอะไรเลย) ห้องสะอาด สะดวกสบาย มีของใช้ครบทุกอย่างที่ต้องการ ภายในโรงแรมมีห้องอาหารให้เลือกหลายร้าน มีร้านค้าเล็กๆไว้ให้ซื้อของ อาหารเช้าอร่อย การบริการประทับใจ สรุปถูกใจทุกอย่างแต่ติดที่ราคาค่อนข้างสูงมาก

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Thank Nongmay M
Hong Kong, China
Reviewed October 17, 2016

My family of four stayed in Windsor Toya for two days in the first week of October 2016. There are wide selection of food in the breakfast buffet and the food are amazing. The only disappointment is the in-house wifi which is absolute rubbish. The rooms are a standard Japanese western rooms & not a thing special about it.

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Thank mickiew2015
Singapore, Singapore
Reviewed October 13, 2016

Came here in December 2015, specially drove up the winding roads for the Lake Toya view and soba noodles on the way to Niseko. The concierge was super friendly and kind, even though we said we were just coming for lunch and not staying. He showed us where to park and even offered to take pictures for us. There is...

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Thank risxlene
Los Angeles, California
Reviewed October 12, 2016

Had a superior double on the 5th floor, overlooking Lake Toya. Amazing view. Enjoyed the facilities and staff. Most staff did their best to speak to me in English which was helpful. -Great onsen when you have the outdoor bath side, but not so amazing when you don't. -Quite and peaceful room, with a great view and luxurious bed. Slept...

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Thank bob m
Reviewed October 11, 2016 via mobile

Am sitting here in the room. There is nothing impressive about the room that differentiates it from other hotels. The furniture is rattan???! The bathroom is hmm... sparse. No extras. Provided only 1 set of shower and shampoo gel for 2 people to use. Called to ask for 1 more set and was told they only provide 1 set per...

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2Thank Aminswiss123
Singapore
Reviewed October 8, 2016

Arrived and as we were driving naturally followed the signs for the car park. There were no signs warning otherwise that I could see. The problem with this is there is unbelievably no lift from the car park to the lobby. Heaved 2 suitcases, a pram and 2 sleeping kids up the first set of steps, got in and saw...

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1Thank aka.seth
Reviewed September 30, 2016

I am impressed with the view from the room. After several hours driving from Sapporo and found out that the the room has the great view of lake Toya, I feel very much relaxed. Early morning, i tried to wait for sunrise and it is quite beautiful. But after the sunrise, we have to close the curtain until about 11...

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1Thank Deasy S
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Windsor Hotel Toya

Address: 336 Shimizu, Abuta-gun, Toyako-cho 049-5722, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Price Range: $199 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Windsor Hotel Toya 5*
Number of rooms: 398
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Also Known As:
Windsor Hotel Toyako Cho
The Windsor Hotel Toya Toyako-Cho, Hokkaido, Japan
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Questions & Answers

Here's what travelers have asked, with answers from The Windsor Hotel Toya staff and other travelers.
3 questions
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Questions? Get answers from The Windsor Hotel Toya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view is better during winter”
 of 5 bubbles 122mimi, 1 week ago | Read review
“lake toya view room”
 of 5 bubbles , Sep 30, 2016 | Read review
“dont take any smoking room just a catastrophy”
 of 5 bubbles jmf81, Aug 16, 2016 | Read review
“If you are a non smoker, make sure you are in a non smoking floor”
 of 5 bubbles inviso, Aug 7, 2016 | Read review
“Lakeview, the purpose of choosing this hotel!”
 of 5 bubbles Australiafrancophile, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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