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The hotel room is very spacious and it has a classy feel. Upon entering the hotel, we were amazed at the view the hotel has to offer - Lake Toya is just directly in front of us. However, the room layout was a bit weird...More
Checked into a room in east building and it’s the worst! It’s very run down with torn wallpaper. Room has a strong cigarette/moldy kinda smell. However, the onsen on 8F in West building is a totally different world. Outdoor onsen is overlooking the lake! It...More
The car park for the hotel is located next to the hotel and are divided into three regions. The bell captain suggested us to use car park B or C because it's easier to park. After parking the car then I realize car park A...More
We were greeted by this English speaking man upoon reaching the drive to us. Check in was smooth and staff was friendly. Everything was well until we make our way to the room assigned to us.
As we were entering the East wing, trying to...More
Response from 洞爺湖万世閣ホテルレイクサイドテラス, お客様担当マネージャー at Toyako Manseikaku Hotel Lakeside TerraceResponded 2 weeks ago
Thank you for using it as an anniversary.
I am sorry that the room was dirty.
Also, I'm happy to come if there are things to come to Toyako.
I wish you the best of luck for the future
Nice hotel at the lake. It makes good photo opportunity and great to walk along the lake path. Gets chilly from the wind, do bring a jacket or scarf along.
Buffet dinner had some seasonal surprise and Amaebi and ika sashimi is good. The selection...More
1 Thank BubblesEito
Response from 洞爺湖万世閣ホテルレイクサイドテラス, お客様担当マネージャー at Toyako Manseikaku Hotel Lakeside TerraceResponded 5 weeks ago
thank you for your comment.
The buffet style dinner changes in four seasons.
The breakfast is not only Japanese, but also Western.
Please come to eat by all means, it is delicious.
The bath on the 8th floor of West Building is for women at...More