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Hotel Grand Toya

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Hotel Grand Toya
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59 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Tokyo, Japan
Reviewed September 29, 2016

I have been travelling across Asia for about a year with my family and if you look at my profile you will see that I generally don't give terrible reviews.  But in all of my travels in India, Thailand, Myanmar, Laos, Vietnam and South Korea, this is the worst value for money I have seen.  Shocking!! We paid over $200...

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Helpful?
Thank doneit1
Singapore
Reviewed September 17, 2016 via mobile

Although the hotel was old, it has all necessity and with a great view facing the lake. It is situated vey close to the bus terminal too, just about 3 minutes walk away. Very helpful and polite staffs.

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Thank Tricia_tpl
Perth, Australia
Reviewed August 4, 2016 via mobile

It is the place that's only good for one night stay. Excellent dinner and breakfast. But hot spring bathrooms were no good at all. The room is very tiny and kind of smelly. A good location right in front of the lake. My crew and I watched fireworks in our room!

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Thank Monica H
Hong Kong, China
Reviewed June 15, 2016 via mobile

Nothing grand. It's a very old hotel with unhelpful staff. Walls are thin and I was waken up at 6 am by the constant noises from the corridor. Canned instrumental music is played throughout the public area hotel and I can hear them in my room which is not good. Staff refused to store my luggage for a few hours....

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1Thank 204SSSSSS
Reviewed December 28, 2015 via mobile

There's nothing grand about this hotel. It's at best functional, at worst downright terrible - and it wasn't exactly cheap either. I'll begin with the positive points. First, contrary to some of the other reviews here, I found the staff perfectly friendly - helpful when I needed them to be, and legitimately pleasant to work with. Also, contrary to some...

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Thank James K
Bangkok, Thailand
Reviewed December 1, 2015

Very good location. the hotel locates just only 3 minute walk from Toyakoonsen bus terminal. Very friendly and helpful staff. We had very good dinner and breakfast. Nice Onsen and not so crowded. The only downside is that the hotel itself is a little bit old and need some renovation.

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Thank tvidya
kuala lumpur
Reviewed October 11, 2015 via mobile

This is our third time sleeping in ryokan style hotel.. Yet it is surprising as the hotel is different from the pictures shown. Lobby is small and packed. The rooms are really small. The onsen/shared bathroom also small. We did not expect that our room do not have attached bathroom. Basically you have to shower in the big bathroom-onsen. Plus...

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1Thank spherezy
medan-indonesia
Reviewed September 23, 2015 via mobile

Grand toya is very near to toya onsen bus terminal. Just around 100 meter. If you are come by train, stop at toya station. From here you take bus with direction to toya onsen bus terminal. This hotel is rather old already. We stay in Japanese room. Very old fashion hotel, no bed inside the room before 7 pm. After...

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Thank jimbrowncc
London, United Kingdom
Reviewed August 22, 2015 via mobile

We had a nice 1 night here. The staff were extremely helpful and friendly. The room was the largest we have had in Japan (would recommend getting one with shower, they kindly upgraded us which was lucky as the onsen are public). You have to borrow a router from reception but the wi-fi was excellent. Like most hotels in Toyako...

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1Thank Pele_star
Cambridge, United Kingdom
Reviewed August 11, 2015 via mobile

This is the worst experience my family and I have ever had in Japan. One of the four eggs they provided for the breakfast was spoilt with absolutely disgusting smell, and as you know people tend to eat raw eggs in Japan, making the whole incidence more unacceptable. The reaction of the hotel manager was as poor as the egg,...

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1Thank Lewis L
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Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking

Additional Information about Hotel Grand Toya

Address: 144 Toyako Onsen, Abuta-gun, Toyako-cho 049-5721, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Toyako-cho > Toyako Onsen
Price Range: $85 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Toya 3*
Number of rooms: 39
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Also Known As:
Hotel Grand Toya Toyako-Cho, Hokkaido, Japan
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Questions & Answers

Questions? Get answers from Hotel Grand Toya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here at all. But if you have to, avoid the ground floor.”
  • rooms are tiny as you can see
  • ripped carpet and stains in our room
 of 5 bubbles doneit1, Sep 29, 2016 | Read review
“Probably better to get a room on a higher floor. The lobby is on the second floor so technically any room on the first floor is like at the basement. Not so ideal.”
  • Futon beds in the room
 of 5 bubbles neminskii, Oct 27, 2014 | Read review
“Choose Lake View Rooms, 2nd floor upwards for better view of fireworks.”
 of 5 bubbles jwee92, Oct 16, 2014 | Read review
“Don't stay in this hotel unless you are a back packer or cyclist that needs a place to crash. See picture”
 of 5 bubbles kmquek, Sep 30, 2014 | Read review
“Try and get a higher floor room to have a better view of the fireworks which starts at 8.45pm every night.”
 of 5 bubbles BertSG, Jul 8, 2014 | Read review
5 of 5
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