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Starfish Cayo Santa Maria

Traveler (5236)
Pool & Beach (1302)
Room & Suite (489)

About

#13 of 20 hotels in Cuba
Location
Cleanliness
Service
Value
The best place to enjoy your beach vacation.
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Property amenities
Free parking
Public wifi
Pool
Outdoor pool
Free breakfast
Beach
Tennis court
Babysitting
Parking
Paid internet
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Housekeeping
Refrigerator
Private balcony
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family Resort
3,197Reviews
1,102Q+A
100Room tips
Traveler rating
  • 1,178
  • 980
  • 492
  • 297
  • 252
Time of year
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Popular mentions
I stayed at the starfish in june 2019 and it was my first time traveling alone. I was only a little nervous as I was recently at the starfish in january with my mom. This has become my favorite vacation spot. Even if I was alone I did not feel alone. They staff are by far, the best of the best. Everyday I was involved in some kind of activity. The enertainment team made sure I was never lonely. Everything I needed was always given to me in a quick fashion. I found everything clean and the food was amazing! I can't wait to return again in January 2020 and then again in April 2020. A big thank you to managers Aliesky and Salvador, enertainment staff Leo, Leonel, and Ray (and all) You are my family now! Uba parte de ti esta aqui en mi corazon en canada. Te veo pronto! XOXO
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Response from rrssBDcuba, Director General at Starfish Cayo Santa Maria
Responded 5 days ago
Dear Guest, On behalf of all Starfish Cayo Santa Maria staff, we would like to give you a huge thank you for providing part of your time to share your experience with the TripAdvisor readers. We are more than happy to see that you had a wonderful vacation with us and that our staff did the best to make your time here unforgettable. Your words are a special motivation for the management and staff. It is the best reward after every day work. We will forward your message to Leo, Leonel and Ray. They will be proud to hear they made a great job. Thank you very much for choosing Starfish Cayo Santa Maria. We are looking forward to welcome you soon again at our little paradise. Best regards, General Manager
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Rooms are in really bad shape as they don’t maintain anything. The people are very friendly and all but they have no control of the hotel. Food is bland and repetitive you will get the same thing for lunch and dinner and only the buffet is operating, they closed all speciality restaurants. I must admit I was starving the weekend I stayed there. My advice please STAY AWAY!!!!
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Response from rrssBDcuba, Director General at Starfish Cayo Santa Maria
Responded 1 week ago
Dear Guest,  It is a pleasure to express our gratitude for your kind preference of visiting our resort, and especially for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments that give us the opportunity to adjust and improve our service. It's sad to know our food caused you discomfort. As we are continually improving, we will take all your insights with a profound sense of responsibility to improve these food issues and address them properly. Your comment has been sent to the chef in order to give the attention required. We hope to have the opportunity to welcome you again at our home in paradise and prove you a longer stay here, is a dream come true.  Best regards,  General Manager
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We were at Starfish June 15-22. Definitely, we are already planning to go back. It was absolutely beautiful. Hotel was so nice and we enjoyed the paths. Beach was amazing. We left there many friends, people, who works at resort. Staff are the biggest reason we will be going back. Best drinks, service and company. Hotel was clean beach, beautiful, food was good. Everyone at the resort went above and beyond yo make our vacation better than we ever imagined.
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Response from rrssBDcuba, Director General at Starfish Cayo Santa Maria
Responded 3 weeks ago
Dear Guest, Trust me when I say your review left us a wonderful feeling. It is wonderful to hear our guests had such a great time with us. Moreover, it is a pleasure to know all our staff was so attentive and they took care of you and satisfied all your needs during your days at Starfish resorts. It was a pleasure for us to have you at our little paradise and pamper you. Your happiness is our main priority. . We are pleased to know we succeeded your expectations and you enjoyed our amazing beach Thank you very much for choosing Starfish Santa Maria for your vacation in Cuba. We are looking forward to welcoming you again soon. Best regards, General Manager
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Amazing place to go for vacation i have been now 4 times Very good services. And amazing staff the life of the place is the amazing people especially. Beautiful beach!!! Animation staff is amazing. I'll come back again for sure. I like Starfish.
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Response from rrssBDcuba, Director General at Starfish Cayo Santa Maria
Responded 3 weeks ago
Dear Guest, Thank you very much for sharing your experience on TripAdvisor. It was a pleasure for us to have you for the four times at our home in paradise. We are also pleased to know our staff was so kind and nice to you. We will forward your message to animation staff. What makes us more than happy is to know we will have the honor to welcome you again at your Cuban home, Starfish Cayo Santa Maria, and in the meantime we will take care of your palm tree. Thank you for choosing us once again. Warm regards, General Manager
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Starfish is the most beautiful resort i have ever seen! The staff is super friendly en helpfull. They have everything you need to make your stay as nice as possible. My favourite place is the pool, because its so large and because of the poolbar. ;)
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Response from rrssBDcuba, Director General at Starfish Cayo Santa Maria
Responded 3 weeks ago
Dear Guest, Trust me when I say your review left us a wonderful feeling. It is wonderful to hear our guests had such a great time with us. Moreover, it is a pleasure to know all our staff was so attentive and they took care of you and satisfied all your needs during your days at Starfish. We will say hello to all of them. We are sure they are going to be very happy to hear about your message. We are happy to you enjoyed our beautiful pool. Thank you very much for choosing Starfish Santa Maria . We are looking forward to welcoming you again soon. Best regards, General Manager
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PRICE RANGE
$66 - $141 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
684
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