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Melia Las Dunas

Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
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Melia Las Dunas
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7,149 Reviews from our TripAdvisor Community

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Showing 3,984: English reviews
Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

We visited melia Las Dunas for our wedding anniversary although the resort is beautiful ,food was great ...hard to enjoy for our room had no Air conditioning I called the front desk the first and second day we were there and I was given the run around telling me that it would be resolved and would be working in 1... More 

Helpful?
Thank TrishnWayne
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, First of all we would like to thank you for having chosen our resort to celebrate you wedding anniversary, you will be always very welcome to our country as to Melia Las Dunas. Regarding your opinion about your vacation in our hotel, I do deeply regret about the problems in your room with the air conditioner. I have... More 

Stamford, Connecticut
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Gorgeous, sprawling, all inclusive property in Cayo Santa Maria. Nicely appointed rooms characteristic of Melia resorts. For those visiting Cuba for the first time, room had hair dryer, vanity items, robes/slippers and very comfortable beds/pillows. We had air conditioning but it only had one setting and it was low (check to see that it's working when you get to your... More 

Helpful?
1 Thank hockeymomNC
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, We have been honored with your presence at Melia Las Dunas and we heartily hope this recent visit will not be the last one. I´m completely sure that the next ones will be even greater and you will enjoy more our services and offer. See you soon! Laurent Labal General Manager More 

Toronto
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I traveled to the Melia Las Dunas from the July 8th - 15th with my husband and we had a wonderful time. I've seen a lot of complains about things we experienced while we were there but they're being blown way out of proportion. We arrived late and got to our room and about half an hour later we realized... More 

Helpful?
3 Thank BTownMiss
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, Beautiful review!! I love to see that guests leave our resort wishing to come back, so please do it!!! We are sure our potential customers will benefit from it, and especially, from your simple and wise recommendations to make their stay more pleasant. We will extend your congrats to all the staff members that you are mentioning in... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Melia Las Duas has been our favorite resort for the past 7 years. When I read negative reviews that people have written I have come to the conclusion that they are not on vacation to enjoy themselves but to spent their time complaining about everything. We should be thankful that we live in a country like Canada and can get... More 

Helpful?
5 Thank Ken B
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, Wow thank you very much for your 7th visit to Melia Las Dunas, I hope that real soon you will be here for the 8th one!! It will be a pleasure to receive you here again, thanks again for trust in Cuba, Melia Hotels International company and our Melia Las Dunas hotel. Kind Regards, Laurent labal General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Both time we enjoyed, people are amazing, we came across someone name Angel, a professional dancer, one of the nicest person my husband and I came across. I am really not impressed that in the heat of July that waiters/waitresses have to wear in the evening long sleeve shirts! Room was good both time, animation was good. Kids Club soso

Helpful?
2 Thank lecozycafe
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, Thanks a lot for taking your time sharing your experience on Trip Advisor web site and showing to all the travelers how good is our hotel. It will be a pleasure to receive you here again, thanks again for trust in Cuba, Melia Hotels International company and our Melia Las Dunas hotel. Do not hesitate to contact us... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We are still here and we have had no air conditioning in our room for 2 days now. We have complained several times only for it to fall on deaf ears. They're very inconsiderate and say they're working on it without results. They've given priority to incoming guests as oppose to the ones that are already here with issues. They... More 

Helpful?
5 Thank Edgar M
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: First of all we would like to thank you for having chosen our resort as the destination for your vacation and for taking the time to post a review about your stay with us. We are so sorry if your stay wasn´t as you deserve. Receive, please, my sincerest apologies. Regarding your opinion about your vacation in our... More 

Brampton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

BEACH - The beach is absolutely breath taking ROOM - We had 3 rooms and in each one the towels and sheets were dirty/ stained. They seem to run out/ don't have face cloths, so bring your own. The rooms lack cleanliness, there was a musky smell and quite a few times our bathroom was not cleaned. Our room bar... More 

Helpful?
4 Thank MsTravellerrr
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest, It is been a true pleasure to receive you at Melia Las Dunas, you will be always very welcome to our country as to Melia Las Dunas. Regarding your opinion about your vacation in our hotel, I do deeply regret about the problems in your room with the towels, insects and others inconveniences you make reference to. Regarding... More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I just came back from a week of vacation with my husband and two girls aged 6 and 4 from this resort . The beach is wonderful as well as the pool .its fairly big resort ,very well maintained . Food is good the staff is attentive and very nice . Then night entertainment is great . Overall we enjoyed... More 

Helpful?
3 Thank neelab79
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest. We have been honored with your presence at Melia Las Dunas and we heartily hope this recent visit will not be the last one. I´m completely sure that the next ones will be even greater and you will enjoy more our services and offer. See you soon! Laurent Labal General Manager More 

markham
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I took some time before I decided to write a review, I didn't want to put down Las dunas a resort that I loved and thought it was the best for everything! However it still is a good resort but this time we were a little disappointed, this was our third visit so I email the guest service 3 times... More 

Helpful?
6 Thank maria52
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Mrs. Maria, We would like to thanks for trust in Cuba, Melia Hotels International company and our Melia Las Dunas hotel and we understand you have had a good time, even when your experience has not been exactly as expected. We would like to apologize for any inconveniences that you may have experienced during your stay.We will do our... More 

Toronto
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is long overdue. My family and I had a great experience at Melia Las Dunas back in December over Christmas. We are a couple with 2 kids (15 and 10). It was our first trip to Cuba. We've been to many all inclusive before and we didn't know what to expect in Cuba. The beach at this resort... More 

Helpful?
3 Thank Biatoronto
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: Many thanks for give us the possibility to know about your experience. It has felt very good to read your review. We understand you have had a really good time, even when your experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the improvement... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Magic and Legend unveils an ancient story that goes back in time to 1492, with the discovery of America. Melia Las Dunas, a 5 star resort, All Inclusive, ideal for your vacation with your Family, Reunion & Incentives, Weddings, Honeymoon Distinguished by the variety of services, the inviting atmosphere and the confort of its facilities, Melia Las Dunas offers the vacations of your dreams. ... more   less 

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $126 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Las Dunas 5*
Number of rooms: 925
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#3 Luxury Hotel in Cayo Santa Maria
#4 Top resorts Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria
#4 On the Beach Hotel in Cayo Santa Maria
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