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Melia Las Dunas

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Melia Las Dunas
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7,330 Reviews from our TripAdvisor Community

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Showing 4,044: English reviews
Taranto, Puglia, Italy
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has the potential to be a great hotel, but something is missing. Positive points: - The structure is beautiful, the resort is very big and cleaned. Restaurants are beautiful and rooms as well. - The beach and seaside are stunning. Never seen such a beautiful beach (white and soft) and water (crystal blue), you won´t be disappointed. Maybe... More 

Helpful?
Thank Erica C
Laval, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at from August 6 to August 13 . The resort is very big , the grounds are well maintained, the lobby is huge and very clean . Lots of entertainment in the Lobby and many places to sit down and have a drink . We encountered a few issues with our rooms , had to change 3 times in... More 

Helpful?
1 Thank sophie p
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear guest sophie p: First of all thanks a lot for contact us and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know you liked the hotel and you enjoy our resort. We are taking note of your comments; we can assure you we are going to... More 

Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at Melia Las Dunas from Sept.9 -16, 2016 as my first time visiting Cuba, and it has been great. The beach is amazing. The staff at the hotel is extremely pleasant, kind, and always willing to help. The entertainment team is very active, always trying to engage people in different activities; everyone from the team contributed to bring... More 

Helpful?
4 Thank alessandravioli9
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear guest alessandravioli9: Firstly, many thanks for your visit and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know your vacations were up to your expectations and that you loved; we work for our clients who are our mainly reason of being and existing. It will be... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This was mine 12 time in Cuba , third in Melia ....I go to Cuba for beaches , they never disappoint...this beach was no exception , beautiful shade of turquoise colors....like a postcard.... grounds are well kept , food was pretty good and lot of choice of grilled meat every day ....huge resort if you don't mind lot of walking........ More 

Helpful?
2 Thank traveler63
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: Many thanks for give us the possibility to know about your experience. We understand you have had a really good time, even when your experience has not been exactly as expected. We will take into account every detail you are referring us and work very hard in the improvement of all our services. Thank you so much for... More 

Ottawa, Ontario
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this resort. The food was - for the most part very good, the buffet always had some grilled meats and good pasta. Breakfast was always delicious a crepe station and omelette station, loved the chocolate crepes! The 24h snack bar wasn't my favorite, one of the waiters there was a bit rude and they... More 

Helpful?
3 Thank Katana107
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: Thanks a lot for taking your time sharing your experience on Trip Advisor web site and showing to all the travelers how good is our hotel. It will be a pleasure to receive you here again, thanks again for trust in Cuba, Melia Hotels International company and our Melia Las Dunas hotel. Do not hesitate to contact us... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed here for my sister's wedding. Check in was ok but they cheat me on money exchange. The room had bugs, luckily I was babysitting, the person came about 2 a.m., and woke me up on time to find a cockroach coming on my pillow. I got room upgrade and that room was worst. The toilet didn't work, I... More 

Helpful?
2 Thank Cheryl N
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: First of all I would like to thank you for choosing Melia Las Dunas for your holyday. We apologize for all of the inconveniences you mentioned and we are very sorry that the service received was not up to the standards you expected and deserved. We sincerely thank you for your comments. Please be assured that we will... More 

Milton
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, nice and helpful staff. Beaches in Santa Maria are to die for. White sand, well kept . The only cons are the beach chairs. They are not made for long time laying on them because the material is way to stretched and if you have back problem you will find them uncomfortable. Food in all restaurants is repetitive,... More 

Helpful?
2 Thank Jadranka66
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: We really appreciate your having taken the time to post this review describing in details how it felt to stay at our resort. We thank your honesty and we feel very proud to acknowledge you look so glad about having spent your holiday with us. You can always come and you will always find the best beach, ocean... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed from 27.8.- 10.9. The first week was wonderful for swimming and the second week was so so due to water condition...The water was not quite. Anyway, the beach and the ocean on Cayo Santa Maria are breathless. The resort itself is a huge. I am impressed by variety of food served and how clean dishes are there. Non... More 

Helpful?
1 Thank mile20102016
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear Guest: First of all thanks a lot for contact us and take the time to share your opinion with the rest of the community travelers on Tripadvisor. We are very happy to know you liked the hotel and you enjoy our resort. We are taking note of your comments; we can assure you we are going to work very... More 

Vancouver
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staff - most of staff are friendly, but speaks very little English. We are very lucky to have the same server, Georges each time we ate the buffet restuarant. He is the best and we tipped him very generously. Restuarants - there are only 4 a la cart restuarants, one buffet and two snack bars. The a la cart restuarants... More 

Helpful?
1 Thank Beachbum9206
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: I would like to thank you for taking the time to report your feedback on Trip Advisor about your stay at Melia Las Dunas Hotel. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may have experienced. At the same time, I would like... More 

Miami, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, beautiful palm trees and flowers everywhere, good service and an aaaaaaamazing beach! Although the room was very big and very clean every night little bugs would crawl in, which is very unpleasant and despite the cleaning staff washing the floors well, the next night the bugs would crawl in again...The only other little disappointments were the food... More 

Helpful?
1 Thank ebaji
DirectorMLD, General Manager at Melia Las Dunas, responded to this review

Dear Guest: First of all we would like to thank you for having chosen our resort as the destination for your vacation, you will be always very welcome to our country as to Melia Las Dunas. About the bugs, it is a typical tropic-area situation that we fight every day. Also, the authorities have a plan of air fumigation and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Magic and Legend unveils an ancient story that goes back in time to 1492, with the discovery of America. Melia Las Dunas, a 5 star resort, All Inclusive, ideal for your vacation with your Family, Reunion & Incentives, Weddings, Honeymoon Distinguished by the variety of services, the inviting atmosphere and the confort of its facilities, Melia Las Dunas offers the vacations of your dreams. ... more   less 

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $120 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Las Dunas 5*
Number of rooms: 925
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#1 Spa Hotel in Cayo Santa Maria
#3 Luxury Hotel in Cayo Santa Maria
#4 On the Beach Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria
#4 Top resorts Hotel in Cayo Santa Maria
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