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Melia Las Dunas

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Melia Las Dunas
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7,252 Reviews from our TripAdvisor Community

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Showing 4,024: English reviews
Laval, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

-beach: amazing (one of the best in Cuba) -food: ok -customer service: ok -Entertainment: ok -Hotel rooms: terrible (you are lucky if you get one of the three basic amenities: AC, hot water, no mold smell). We changed are room 4 times until we got 1.5/3 of the basic amenities. -Volley ball court: bad (in the middle of a plant... More 

Helpful?
Thank samerafara
Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in Melia Las Dunas August 2016. This was our 4th time in this resort. The beach and the water are still fenomenal, one of the nicest beaches, like in the Bahamas. The hotel is aging, they still do a decent job to make it look nice, but some things are not as nice as it used to be.... More 

Helpful?
1 Thank Gordana M
Headingley
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Melia las Dumas was an amazing resort. The rooms the beaches the lobby and the grounds where beautiful. The restaurants awesome but the buffets where not the best but I did wish that the breakfast buffet did stay open a little longer but other then that this resort was amazing.

Helpful?
1 Thank Jack Z
Waterloo, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We've been to Cuba 4 times before, and enjoyed each and every one of the prior trips... This one, not so much. It wasn't terrible, but it certainly wasn't good. I'm not a picky person, but too many things went wrong... This resort is large, very large. It has over 1000 people. Expect to walk, lots...which isn't a bad thing... More 

Helpful?
5 Thank cibwi
Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

More like a 2.5 start hotel/resort. Beach - 4 stars out of 5 lobby - 4 stars out of 5 room - 2 stars out of 5 food - 2 stars out of 5 nightly entertainment 3.5 stars out of 5 overall customer service 2 stars out of 5 Overall experience: I would not visit this hotel again.

Helpful?
4 Thank Nicholas M
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spent our summer holidays in Melia Cayo Santa Maria and was a experience of a life time. Starting from the staff welcoming us at the Hall till the waitress and entertaining staff members, everyone was nice and welcoming. The surroundings, the beautiful white-sand beaches, the gym, the pools and activities organised for guest, etc. But let me talk about FOOD!... More 

Helpful?
5 Thank Federico M
Bowmanville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This resort is a beautiful resort. Hard works all around and they employes do care about the people who are there. Jeffery in guest services made are stay so much more helpful and easier. He is a amazing man he cares about his guests. We did get a little bit of a rough start with our room not being ready... More 

Helpful?
3 Thank Lucy V
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We just got back and the weather was great and the resort was beautiful and beach was paradise !!! The food was good and the people were eager to please the only negative thing I would add is the adult pool with the kids not sure why parents would bring small children to the adult only pool when the family... More 

Helpful?
3 Thank Robin W
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Good - Beach is great - Night programs are great - Buffet is really good, but surprisingly NO TOMATOES. Literally none, nil, zero. Quite surprising. - Bars are good Bad - Transfer from the resort to the airport. Keep in ming that resort is far away from the airport, which means if your departure at 15:00 you expect to leave... More 

Helpful?
2 Thank Tomas L
Paris, France
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Rooms are nice , the beach is wonderful, the premises have a real potential but all of this is ruined in the hotel by an awful Guest/customer service experience. It is absolutely obvious that Melia Cayo Santa Maria has a serious management problem. It is simply NOT managed ! - The manager is apparently never there , there is nobody... More 

Helpful?
5 Thank Manie93
DirectorMLD, Director General at Melia Las Dunas, responded to this review

Dear guest, It seems you made a mistake giving your opinion on Meliá Las Dunas page, because your comments are talking about Meliá Cayo Santa María, the hotel next to us. Please, it would be nice if you could cancel your opinion. Thank you in advance. Kind regards. Laurent Labal General Manager More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Magic and Legend unveils an ancient story that goes back in time to 1492, with the discovery of America. Melia Las Dunas, a 5 star resort, All Inclusive, ideal for your vacation with your Family, Reunion & Incentives, Weddings, Honeymoon Distinguished by the variety of services, the inviting atmosphere and the confort of its facilities, Melia Las Dunas offers the vacations of your dreams. ... more   less 

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $118 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Las Dunas 5*
Number of rooms: 925
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#3 Luxury Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria
#4 On the Beach Hotel in Cayo Santa Maria
#4 Top resorts Hotel in Cayo Santa Maria
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