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We just returned from our fifth visit at the Royalton. It was wonderful as always. We were treated like royalty, but we were on our first visit as well. The beach is one of the nicest we have seen, and we have seen many at...More
12 Thank KathyRichmondHill
Response from Raúl G, Manager at Royalton Cayo Santa MariaResponded February 17, 2015
Thank you for choosing Royalton Cayo Santa María once again to spend your vacation. We truly appreciate your loyalty and trust in our company.
Comments like yours motivate us to keep our constancy and delivering our best, not only to maintain the quality...More
The only reason I considered Cuba was because of the #1 Resort for 2014 rating on Trip advisor. Trip advisor is my go to for travel advice and I take pride in my fair reviews.
I feel that as a professional Chef and having experience...More
70 Thank cooksd2
Response from Raúl G, Manager at Royalton Cayo Santa MariaResponded February 15, 2015
Thank you for taking the time to share your experience with us on Trip Advisor.
We regret to read that you were dissatisfied with your room, please note that this style was created to be integrated with the hotel's concept. However, we do...More
we have nothing but thanks to the staff everywhere on the resort for a great time.our family really enjoyed the friendship.food and service were great.pools were good.the beach was fantastic.we will be back.loved the bands.everyone was very accommodating .More
11 Thank Colleen R
Response from Raúl G, Manager at Royalton Cayo Santa MariaResponded February 11, 2015
Thank you for having chosen Royalton Cayo Santa María for your last holidays, and thanks also for sharing your opinion with us and other travelers at this website.
We are glad to know that you enjoyed your stay, the friendship, the food and...More
I have done much traveling in my lifetime . Four times to Cuba and by far this is the best resort.
This resort is small in size 125 rooms ,Adult only so it fill up fast. The staff are very pleasant, respectful, helpful .The food...More
Response from Director Royalt... D, Director General at Royalton Cayo Santa MariaResponded March 6, 2016
Thank you very much for your good reviews about your stay at Royalton Cayo Santa Maria and also for choose us to spend your holidays in Cuba. After hearing a good feedback like yours, we feeling very proud of the services provide to...More
Juat came back from a week's vacation/yoga retreat at the Royalton.
The check-in process was terrible for us: there was a band playing extremely loud (ie bad speakers etc) in the lobby when we arrived but worst of all : the room we had reserved...More
30 Thank BacchusB
Response from Raúl G, Manager at Royalton Cayo Santa MariaResponded February 10, 2015
On behalf of the management and staff of Royalton Cayo Santa María, we would like to thank you for your recent visit. We do appreciate the time you took to share your experience with us on Trip Advisor, your feedback is much appreciated....More