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Royalton Cayo Santa Maria

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Royalton Cayo Santa Maria
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2,968 Reviews from our TripAdvisor Community

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Windsor, Canada
Reviewed 5 days ago NEW

First of all we normally don't take the time to write a review as most are pretty accurate. We were so disappointed in this resort ..we visited the royalton in veradero a few times and couldn't wait to come to this one !! The grounds are absolutely stunning and staff is excellent. That's where 5 star ends with this resort...

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7Thank John H
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear John H, First of all, we would like to say thank you for taking your time in order to write this review. I clearly remember seating with you to listen to your concerns which were ¨lack of Diet Coke¨ and ¨sweetener¨, I explained to you what had happened and I expressed that we would our best to have the...

Dartmouth, Canada
Reviewed 1 week ago NEW

Well, you know how the saying goes. For a little perspective let me start by saying that ALL my winter months out-of-country vacations over the last 10 years have been EXCLUSIVELY to Cuba. That's like 16 trips so far. So I have a pretty good idea of what I like and what I don't like. Mostly, I like a small-size...

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2Thank CaribbeanDreamin07
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear CaribbeanDreamin07, We would like to say thank you for taking your time to share your kind feedback on TripAdvisor. We are sorry that you could not have a perfect stay with us. We noted all your concerns, and I would like to point out that we Fog twice a day in order to reduce the mosquitos on the proeprty....

Reviewed 1 week ago via mobile

Just returned from a two week break here and wanted to give an honest review and also state we are fairly easy going and accept a lot normally so here goes.. Positives .. nice hotel not five star by European standards .. rooms fairly ordinary and in need of a bit of an upgrade .. gardens and grounds are beautiful...

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11Thank Jackiemac47
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Jackiemac47, First of all, we would like to say thank you for taking your time in order to write thislovely review. We are happy that you found the Resort clean and the gardens beautiful and well kept. You mentioned Liam and Javier and in overall the people which is very important for us as they are the core of...

Reviewed 2 weeks ago via mobile

Royalton has got all the facilities of a five stars resort. Spacious rooms, welcoming crew, amazing white sand beach and great swimming pools. All set for a full relax stay. As minus, the food does not meet, even in the long distance, decent standards. In addition, there is very little entertainment which makes the stay all focused on relax. Good...

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4Thank Roberto C
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Roberto C, Recieve a Royal Regard from Royalton Cayo Santa Maria. First of all, we would like to say thank you for taking your time in order to write this honest review. It is a pleasure to know you had a nice experience during your stay with us. On the other hand, we would like to say thank you...

Toronto, Canada
Reviewed 2 weeks ago

We got back last night and the resort is just lovely! Its small, but laid out very well so that you don't feel crowded. Always lots of chairs available at the beach, pool and dinners. Rooms very nice, only one 110v plug (in the bathroom) so take an adapter. They were available at front desk, but sometimes ran out. Every...

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4Thank CurlyJenna
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear CurlyJenna, Receive a Royal regard from Royalton Cayo Santa Maria, We would like to say thank you for taking your time to share your kind feedback on TripAdvisor and we are delighted to hear that you enjoyed your stay with us. We are pleased to know you enjoyed your stay with us and all services, grounds, instalations and staff...

London
Reviewed 2 weeks ago

We spent 8 wonderful nights in this resort. The staff were all exceptional, we cannot fault the service. There are 2 pools to accommodate guests, however we spend most of the time at the beach. Fantastic cocktails at the lounge bar and delicious food from all the main restaurants. The rooms are spacious with either a large terrace or balcony....

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4Thank ap11London
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear ap11London, Recieve a Royal regard from Royalton Cayo Santa Maria. First of all, we would like to say thank you for taking your time in order to write this lovely review. Our principal objective is to create an unforgettable experience to our visitors and we are so glad to know that you really enjoyed your stay at Royalton Cayo...

Reviewed 2 weeks ago via mobile

We had a fantastic experience at the resort. It was our first time to Cuba and we wanted to have a vacation where we literally did nothing. We just wanted to relax on the beach and enjoy the resort. Usually we are very busy on vacations so we were looking forward to this. It did not let us down. Our...

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7Thank Dale C
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Paula & Dale, Receive a "Royal" regard from Royalton Cayo Santa Maria. First of all, we would like to say thank you for taking your time in order to write this lovelt review. Our principal objective is to make an unforgettable experience the vacation of our visitors and we are so glad to know that you really enjoyed your...

Reviewed 2 weeks ago

the most beautiful beach + ocean + sky I have ever seen.. I could just stay on the beach all day and doing nothing~ the staffs are all very friendly, always say hola with smile everywhere we met them in the resort. every thing is just AMAZING here.

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3Thank Ann C
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Ann C, Receive an exclusive regard from Royalton Cayo Santa Maria. First of all, we would like to say thank you for taking your time in order to write this lovely review. We are more than happy knowing you loved our beautiful ocean, beach and the most important thing: our staff. They try to make your vacation unforgettable. Once...

Newmarket, Canada
Reviewed 3 weeks ago

My mom and I stayed at the Royalton from April 26-May 3. This was my fourth time to the resort and my mom’s first trip since 1977 and first-ever tropical vacation. Beware, I write long reviews. I had won a week-long stay for two through Blue Diamond Resorts, which included ground transportation in Cuba and all taxes and such, however...

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5Thank Julie-Ann D
OmarD530, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Julie-Ann D, Receive a ¨Royal¨ regard from Royalton Cayo Santa Maria. First of all, we would like to say thank you for taking your time in order to write this honest review. We are happy to see you had a lovely week with your mum and you could enjoy our little paradise for your 4th time. On the other...

St. Catharines, ON
Reviewed 3 weeks ago

I recently had an opportunity to tour the Royalton Cayo Santa Maria 18+ while I was a guest at the Memories Grand Sanctuary. In a word wow! It is totally clear why the Royalton brand is garnering its reputation as a world class resort and to find it in Cuba in both Varedero and the beautiful Cayo Santa Maria. Big...

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3Thank K100Marks
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear K100Marks, Receive an exclusive regard from Royalton Cayo Santa Maria. First of all, thank you for visiting us and for taking your time in order to write this nice review. Our principal objective is to make an unforgettable experience the vacation of our visitors and we are so glad to know that you really enjoyed your stay at Royalton...

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $221 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royalton Cayo Santa Maria 4*
Number of rooms: 122
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Hotel Style:
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#1 Luxury Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travelers have asked, with answers from Royalton Cayo Santa Maria staff and other travelers.
705 questions
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Questions? Get answers from Royalton Cayo Santa Maria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms seem fine, it's the prices you have to watch.”
CaribbeanDreamin07, 1 week ago | Read review
“Ocean view is well worth it! A lot of noise from Memories and the market could be heard from building 8.”
Julie_AnnC986, 3 weeks ago | Read review
“If you want a view ask for it”
sheilal960, 3 weeks ago | Read review
“It is worth paying extra to have a 2nd floor Ocean View room.”
J5452KSjohnk, 4 weeks ago | Read review
“Ocean view”
I4588OCjulies, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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