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    Royalton Cayo Santa Maria

    05200, Cuba
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    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
    Best prices for your stay
    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $263$342
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    Traveler (5448)
    Pool & Beach (1619)
    Room & Suite (621)
    Hotel Playa Cayo Santa Maria
    6,521 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
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    Royalton Hicacos Varadero Resort & Spa
    4,216 reviews
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    Starfish Cayo Santa Maria
    2,214 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    Overview
    • Excellent78%
    • Very good15%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “lower pool” (129 reviews)
    “quesadillas” (121 reviews)
    Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Wheelchair access
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Hotel Playa Cayo Santa Maria
    6,521 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,598 reviews
    #3 of 15 hotels in Cayo Santa Maria
     
    Royalton Hicacos Varadero Resort & Spa
    4,216 reviews
    #2 of 64 hotels in Varadero
     
    Starfish Cayo Santa Maria
    2,214 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,019)
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    1 - 5 of 1,754 reviews

    Reviewed 3 days ago via mobile

    This beach front resort has to be hands down the best beach that I've ever seen. I'm 6'2" tall and went to the beach to enjoy the ocean. I stood in the water mid chest deep and I could see my feet clear as day....More

    4  Thank Redtop215
    Response from General M, Gerente at Royalton Cayo Santa MariaResponded 2 days ago

    Dear guest, First of all I would like to thank you for taking the time to write your comments about your stay at Royalton Cayo Santa Maria. We are very glad to know that you enjoyed the beach and most of our services. On the...More

    Reviewed 3 days ago via mobile

    My husband and I visited for our anniversary and were personally greeted by management several times (Jose Luis & Lucky). They kept checking in and made an effort to get to know us. Our butlers, Alexis & Anna provided phenomenal service with a smile and...More

    4  Thank Angelina P
    Response from General M, Gerente at Royalton Cayo Santa MariaResponded 2 days ago

    Dear Angelina, On behalf of all Royalton Cayo Santa Maria’s staff, we would like to thank you for this beautiful review. We are very proud to know that you choosed our Resort for your anniversary. We love to be part of unique moments. Our staff...More

    Reviewed 5 days ago

    The resort is very nice, the beach is superb, the cubans are very friendly, but the food was absolutely horrible. There are no buffet, the snack bar is ''à la carte'', the quality of the food is a joke and you have to waste ''at...More

    5  Thank manonviau
    Reviewed 6 days ago

    My husband and I spent the last week of our trip to Cuba in this hotel and it was absolutely delightful. One of the true highlights were the staff who were amazing. Our butlers Diego and Mario always seemed to be available and eager to...More

    2  Thank four-boo
    Response from General M, Gerente at Royalton Cayo Santa MariaResponded 3 days ago

    Dear guest, On behalf of the Management and the Staff from Royalton Cayo Santa Maria we would like to thank you for taking the time to write about your experience with us, for your positive comments about our Hotel and also for your feedback. We...More

    Reviewed 1 week ago

    The rooms were great the sea was fantastic pools were great staff were nice but in all respects the food was terrible. I understand getting produce is difficult in Cuba. This is overcome in France by dish of the day. The chefs need to work...More

    5  Thank Dave B
    Response from General M, Gerente at Royalton Cayo Santa MariaResponded 3 days ago

    Dear Dave, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your...More

    Hotel Playa Cayo Santa Maria
    6,521 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,598 reviews
    #3 of 15 hotels in Cayo Santa Maria
     
    Royalton Hicacos Varadero Resort & Spa
    4,216 reviews
    #2 of 64 hotels in Varadero
     
    Starfish Cayo Santa Maria
    2,214 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $201 - $536 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Cayo Santa Maria
    • #1 Top resorts Hotel in Cayo Santa Maria
    • #1 On the Beach Hotel in Cayo Santa Maria
    • #3 Romantic Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, TravelUp, HotelsClick and Cancelon so you can book your Royalton Cayo Santa Maria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    Add Photo Photos
    Traveler (5448)
    Pool & Beach (1619)
    Room & Suite (621)
    Dining (595)
    Hotel & Grounds (2844)
    Bathroom (111)
    Business Center & Event Rooms (24)
    Family and Play Areas (15)
    Nearby
    Sponsored by:
    Melia Las Dunas
    8,194 reviews
    1.45 miles away
     
    Hotel Playa Cayo Santa Maria
    6,521 reviews
    .79 miles away
     
    Sanctuary at Grand Memories Santa Maria
    186 reviews
    .71 miles away
     
    Grand Memories Santa Maria
    187 reviews
    .50 miles away
     
    Nearby Restaurants
    Restaurant en Familia
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    Restaurante La Estancia
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    Lenny's Bar and Grill
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    Restaurant Maite La Qbana
    176 reviews
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    Nearby Attractions
    Santa Maria Beach
    1,206 reviews
    .52 miles away
    Delfinario en Cayo Santa Maria
    2,131 reviews
    4.13 miles away
    Plaza La Estrella
    628 reviews
    .15 miles away
    Plaza Las Dunas
    149 reviews
    1.56 miles away
    Ask a question
    Questions & Answers
    davidmcc
    July 20, 2017|
    Answer
    Response from Sunriseonthebeach | Reviewed this property |
    Yes the sunset grill is open 24 hours, but you might find the menu a little limited after 11. Did have a burger and fries that late and ham sandwich. Also you can get breakfast from 4 am onward but also a little on the... More
    0
    Votes
    davidmcc
    July 18, 2017|
    Answer
    Response from Sunriseonthebeach | Reviewed this property |
    Unfortunately it is Cuba and the embargo causes most of the problems. You get what is in season and when it's not you get European canned vegetables and powdered potatoes which we had in April. I can say that this year was... More
    0
    Votes
    Sandra S
    July 17, 2017|
    Answer Show all 2 answers
    Response from Angela B | Reviewed this property |
    You can walk over or get them to take you by golf cart. I found the food at grand memories not worth the trip. Go for the nightlife if you need more entertainment
    0
    Votes
    Room Tips
    "Get a room away from the lower pool as musical events could be a bit disturbing if you want a siesta or early..."
    Read review
    "All rooms are good"
    Read review
    "Bungalow 8 on the second floor has a spectacular ocean view and very private."
    Read review
    "bungalow 2 close to all amenities."
    Read review
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