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Royalton Cayo Santa Maria

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Royalton Cayo Santa Maria
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2,481 Reviews from our TripAdvisor Community

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Showing 1,511: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was privileged enough to visit this resort earlier this year and I have to say that everything blew me away from the minute we arrived to the minute we left. The service we experienced was second to none and I feel like nothing else the Caribbean has to offer will ever compare to this place. From the butler service,... More 

Helpful?
4 Thank LitaM88
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear guest, On behalf of the staff who works for Royalton Cayo Santa Maria, we would like to thank you for sharing with the online community your experience about your recent stay. We feel very proud to read we were able to exceed your expectations and that our staff was always willing to assist you with all your needs. We... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved the Royalton Resort. Everything is excellent; restaurants, staff, entertainment. Food is great with a good variety selection. Everybody is very friendly and greeting you at all times this includes the staff and management. The resort is very well maintained and very clean. We are definitely going to stay again at this resort.

Helpful?
4 Thank Luciana G
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear Luciana, We appreciate your kind review shared with other travelers regarding your experience at Royalton Cayo Santa Maria. We feel very proud we have met your expectations and that you enjoyed our facilities, our beautiful beach, pools and restaurants but most of all you were satisfied by the service provided by our staff. We will be looking forward to... More 

Brisbane, Australia
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Self-driving half of Cuba; staying in both Casa's and resorts this one was remembered as our best stay. Fantastic greeting; nothing was too hard, grounds and beach fantastic. Rooms comfortable and food at a nice standard. Paradise, we did not want to leave.

Helpful?
5 Thank Danny G
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear Danny, Thank you very much for your review. We appreciate a lot your comments about your recent stay regarding the food, the service and the beach. It's very pleasant to know that you "did not want to leave". We hope we could welcome you again very soon at Royalton Cayo Santa Maria. Warm regards, General Manager More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the Royalton Cayo Santa Maria. It was a pleasant surprise. We had a wonderful 14 days of eating well, drinking well and being served very well. All of the restaurant staff are special people with an extra mention to Pedro in Eggcellence, who is working very hard to be his best and Lys in Senses who is already... More 

Helpful?
5 Thank JGandApril
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear guest, Thank you very much for sharing your experience among us on TripAdisor. We are very happy to read that you enjoyed your stay at our wonderful resort and that our staff make the experience unforgettable. For sure, we are going to share your comments with all the members of the staff that you mention. They all will be... More 

Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is such a gorgeous resort! It is so clean and everyone who works there are amazing, they take such good care of you! Food was excellent, I especially love the quesadillas at the beach snack bar! They are made right in front of you and were a big favorite among our group! We traveled with a group of about... More 

Helpful?
3 Thank LHRD
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear guest, Thank you very much for sharing your experience among us on TripAdvisor We are very happy to read that you enjoyed the service of our professional staff and the facilities of Royalton Cayo Santa Maria. It will be a pleasure for us to welcome you again soon at our small piece of paradise, Best wishes, General Manager. More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two weeks in August 2015 in Royalton Cayo Santa Maria and were amazed by the beach. At he same time we had some comments on food format and variety. We came back to Royalton this year to enjoy the phenomenal beach and we were very happy to realize how much the Royalton has improved in every possible aspect.... More 

Helpful?
2 Thank zoriri
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear guest, Thank you very much for such a positive and detailed review about Royalton Cayo Santa Maria as returning guests. We appreciate a lot your comments about the improvement of the food and about our friendly and helpful staff. It would be a great pleasure for us to welcome you again soon in the near future, Warm regards, General... More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After a week travelling around Cuba we spent a perfect relaxation week at the Royalton. Pure luxury and excellent service from the friendly and attentive staff. Three great restaurants, pools with cabanas and drinks service to your hand. A beautiful white sandy beach and aqua blue sea within 2 minute walk. The entertainment team were great with a range of... More 

Helpful?
3 Thank Nick s
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear Nick, Thank you very much for providing your feedback after your recent stay at Royalton Cayo Santa Maria. We are glad you liked our pools and restaurants and you enjoyed our outstanding beach. We appreciate a lot your comments about the staff and especially the entertainment. We hope to welcome you again soon at our small piece of paradise,... More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Royalton on Cayo Santa Maria is highly recommended. it is a small and very comfortable resort. The staff are very attentive, polite and make you feel welcome from the minute you arrive. The beach and resort are first rate. There was never a time you could not find a beach cabana for shade to sit under or a lounge... More 

Helpful?
6 Thank 20cubavacation16
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear guest, Thank you very much for sharing your experience at Royalton Cayo Santa Maria on TripAdvisor. It's very pleasant to read that you had a nice stay among us from the minute you cross our door. We are glad to know that you found, our staff very attentive and you enjoyed the time around the pool and at our... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our stay was excellent. The pools and the sea are very beautiful and very clean. The staff has been very kind and helpful. The Italian and Spanish chefs do excellent meals and the Royalton Cafe offers magnificent drinks. The only possible improvement would be the service of the restaurants.

Helpful?
3 Thank Marie H
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear Marie, Thank you very much for sharing your opinion of our hotel on TripAdvisor. We are very happy to read that during your stay you enjoyed our variety of meals and drinks and you found our staff very kind and helpful. We hope to welcome you again soon at Royalton Cayo Santa Maria, Warm regards, General Manager. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time at the Royalton. I have great praise to give to all staff from the hotel, all very nice, friendly and helpful. The beach on the Royalton is clearly the best in Cayo Santa Maria and probably on the most beautiful in the world. The hotel itself is a small, luxury hotel, with all the amenities... More 

Helpful?
3 Thank Ricardo C
General M, General Manager at Royalton Cayo Santa Maria, responded to this review

Dear Ricardo, Thank you very much for sharing your experience at Royalton Cayo Santa Maria on TripAdvisor. We are glad to read that you had a nice stay among us and you found all our staff very friendly and helpful. It will be a pleasure for us to welcome you again soon to our small piece of paradise, Best wishes,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $211 - $409 (Based on Average Rates for a Standard Room)
Number of rooms: 122
Hotel Style:
#1 On the Beach Hotel in Cayo Santa Maria
#1 Top resorts Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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