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Royalton Cayo Santa Maria

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05200 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royalton Cayo Santa Maria
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 23 hotels in Cayo Santa Maria
Location
Cleanliness
Service
Value
Travelers' Choice
Combining the charm of Cuban culture with the advantages of luxury, exceptional service and incredible attention to every detail, Royalton Cayo Santa Maria offers its guests an unforgettable vacation experience for adults only. Picturesque facilities, warm staff, unsurpassed culture and world-class cuisine are the ideal components to create an unforgettable All-In Luxury® experience. A modern complex specially designed for discerning travelers, personalized service, two spectacular pools, exclusive beach area and restaurant exclusively for guests over 18 years.
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Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Facial treatments
Parking
Internet
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Head massage
Massage
Adults only
24-hour security
Concierge
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
French, Spanish
4524Reviews1101Q+A100Room tips
Traveler rating
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Popular mentions
Wendy S wrote a review Yesterday
1 contribution1 helpful vote
There is not much more to add to this review than has not already been said! We have also been to Cuba many times before, but this resort knocks it out of the park in every way!! Staff, safety protocols, accommodation, pristine beach and most surprisingly for Cuba...excellent, quality food! Everything that you would want is provided. A big shout out to our butlers Lester and Mario! They checked in with us several times daily to see if there was anything we needed...always smiling behind their masks! Our maid, Mayulis kept our room immaculate every day and is such a hard worker as are all staff here. Thanks to Tony and all at the Sunset Grill for their special attention! Can't forget the many energetic, friendly kids that make up the entertainment team! We generally like to explore different resorts in our travels, but we will return to this one! THANK YOU!
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Date of stay: November 2021
Value
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1 Helpful vote
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Marilena wrote a review Dec 4
Toronto, Canada1 contribution
It’s been the most amazing vacation ever! Stunning beach and crystal clear waters. Rooms were very clean, excellent food, not a huge resort, but exactly what we were looking for. Everyone was focused on providing the most amazing experience. Great stuff at Royalton from the manager to our butlers, housekeeper, animation, beach and bar teams, waiters/waitresses, lobby and lobby bar people. Many thanks to each and every one of them for an amazing vacation.We really appreciated all the attention and dedication, they certainly went above and beyond. Thank you everyone for a week in paradise. ☺️ We will certainly be back!
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Date of stay: November 2021Trip type: Traveled as a couple
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Jane P wrote a review Dec 4
1 contribution1 helpful vote
+1
We just returned from 1 week at the Royalton CSM. It was a lovely resort. Very beautiful grounds, pool and the beach was absolutely stunning. Cuba has the most beautiful beaches in the Caribbean,bar none. The staff were incredible, so friendly,attentive and filled with gratitude. Truly, all the staff were amazing. Our butlers, Maria Rosa and Javier went out of their way to ensure everything was perfect. The GM, Alejandro was also great. He checked in daily to see how we were doing. I have been to Cuba 7 times and truthfully, I am easy to please and never have much to complain about. A beautiful beach is pretty well all I need but this resort was by far the nicest resort I have been to in Cuba. Very small but that was welcome! The food was great!! All a la Carte, which was a nice change from the usual buffets. Overall, really special place and I would 10/10 return. I would also add that staff and all the Cubans in general were very compliant with mask wearing and covid protocols. That was hit and miss with guests but never once did we feel uncomfortable or unsafe. They have clearly done a lot of work to help people return as safely as possible...we rented scooters for a day and went to the Wildlife refuge at the eastern tip of CSM and we recommend. The beach there was incredible and we didn't see a soul. I could go on and on...Thank you Royalton for an unforgettable and special week.
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
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Jonny M wrote a review Dec 3
1 contribution1 helpful vote
Just got back from my stay at the Royalton. The stay was nothing short of amazing. If you’re looking for a get away at a super nice resort, that is quiet bur also provides a lot of entertainment, then look no further. Everyday at lunch they fire up a charcoal grill and cook a handful of different food. The whole red snapper was my go to every day. The beach has very fine white sand, and the clear turquoise water was like no other beach I’ve seen. The variety of excursions were great - we did the day trip to Remedios and the Speed Boating which were both fantastic. Last but definitely not least: the staff. From the servers to the hotel manager, everyone was extremely friendly and accommodating. Much of the staff remember you by your first name, which is very impressive with the amount of people they meet! Big shout out to Javier and Maria Rosa, who were assigned to take care of whatever we needed. Also to the manager Alex who always made sure guests were enjoying their stay. Will certainly be my go to next time I plan a trip. Cuba Libre!!!
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Date of stay: November 2021Trip type: Traveled as a couple
1 Helpful vote
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Raymond McInnis wrote a review Dec 2
Stayner, Canada1 contribution
Left Toronto 23 November 2021. YYZ was a breeze. Virtually walked through Santa Clara Airport. First time at Royalton for us. Third visit to Santa Maria. Previously stayed at Sactuary and Grand Memories. These are sister resorts of Royalton will reopen soon. We return on the 07 December. This is the best beach I've seen. Sand like powder and low slope into the ocean. Checking into Royalton was efficient and friendly. The lobby is spacious and the hub of activity every evening. Royalton Santa Maria is not a big resort but with two large pools and ample bars and eating options easily serves the client's needs. Within a couple days it felt like we knew most of the staff and fellow vacationers. The Royalton staff are friendly and giving. The staff mantra seems to be "I'm happy when you are happy". Chef Jesus and the restaurant staff produce some of the best meals I've had anywhere. Nice variety and ample food choice every evening. No buffet fair here. The plating is stunning. The bars are well stocked and bartenders are knowledgeable. The event staff work tirelessly to engage guest. They have a lot of energy. The butler service is top notch. They provide seemless service within the resort without being intrusive. I've been trying to learn Spanish for a while. The staff have been helpful. The staff are well versed in the English language. I must mention the manager Alex. It seems he is always here. And he talks to everyone, staff and clients every day. The weather has been excellent. A bit of wind but virtually no rain so far. We were a little nervous about traveling while Covid is still an issue. No need to be anxious here. And Royalton Santa Maria is an excellent choice to resume vacationing.
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Date of stay: December 2021Trip type: Traveled with family
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LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
NUMBER OF ROOMS
122
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Frequently Asked Questions about Royalton Cayo Santa Maria
Which popular attractions are close to Royalton Cayo Santa Maria?
Nearby attractions include Santa Maria Beach (0.5 miles), Delfinario en Cayo Santa Maria (0.3 miles), and Playa de las Gaviotas (4.6 miles).
What are some of the property amenities at Royalton Cayo Santa Maria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Royalton Cayo Santa Maria?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Cayo Santa Maria?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royalton Cayo Santa Maria?
Yes, free parking is available to guests.
Are there opportunities to exercise at Royalton Cayo Santa Maria?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Royalton Cayo Santa Maria?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Royalton Cayo Santa Maria?
The staff speaks multiple languages, including Spanish and French.
Does Royalton Cayo Santa Maria have any great views?
Yes, guests often enjoy the ocean view available here.
Is Royalton Cayo Santa Maria accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.