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Royalton Cayo Santa Maria

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Traveler (5955)
Pool & Beach (1750)
Room & Suite (789)
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Overview
  • Excellent77%
  • Very good16%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“lower pool”(145 reviews)
“quesadilla”(139 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
All hotel details
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Reviews (3,337)
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1 - 5 of 1,947 reviews
Reviewed yesterday

Every year for quite a while now, I have had the chance to travel down south to get away from the stress of everyday life. From the dozens of times I have visited Cayo Santa Maria, I have never seen something quite extraordinary like the...More

1  Thank Aram B
Response from Director G, Director General at Royalton Cayo Santa MariaResponded today

Dear Aram, Trust me when I say that your review made us really happy. So, from all the Royalton Cayo Santa Maria team, we would like to thank you for sharing such a beautiful opinion with the TripAdvisor readers. It is always nice to see...More

Reviewed yesterday via mobile

The best!!!! We had fun. The staff was amazing. We enjoyed our stay. Everyone went out of there way to be helpful. Everyone was so eager to help. We have nothing but good things to say. We want to go again. It’s relaxing and a...More

1  Thank Ramirezlilian
Response from Director G, Director General at Royalton Cayo Santa MariaResponded today

Dear Guest, On behalf of all Royalton Cayo Santa Maria staff, we would like to give you a huge thank you for providing part of your time to share your experience with the TripAdvisor readers. We are more than happy to see that you had...More

Reviewed 6 days ago

There truly are no words to describe the Royalton. This place is a paradise on earth! I went to Cuba a few times and none of the other hotels had this much ambience, a service that good and such great food! The manager was genuily...More

5  Thank Karim M
Response from Director G, Director General at Royalton Cayo Santa MariaResponded 5 days ago

Dear Karim, On behalf of all Royalton Cayo Santa Maria staff, we would like to give you a huge thank you for providing part of your time to share a review about your stay with us. Trust me when I say that your review made...More

Reviewed 6 days ago

I have nothing but positive things to say about the Royalton. It was my first time in Cuba and the Royalton was one of the biggest highlights there. The manager, Cesar, greeted my friends and I as we arrived there. You could see it that...More

2  Thank Rajithan B
Response from Director G, Director General at Royalton Cayo Santa MariaResponded 5 days ago

Dear Guest, First of all we would like to thank you for sharing your opinion about our resort. We are more than happy to read such beautiful words about our little paradise, our services, facilities and staff. We work hard everyday ir order to offer...More

Reviewed 6 days ago

First time in Cuba and not only was the resort amazing and out of this world, the staff was so friendly and kind. We were greeted by the manager of the Royalton, Cesar Eslava, and he made our stay the most special and memorable one....More

2  Thank claudiaxkhamel
Response from Director G, Director General at Royalton Cayo Santa MariaResponded 6 days ago

Dear Claudia, Thank you very much for writing such a beautiful review about your amazing experience with us. We are glad and proud to hear our staff was so kind to you and you truly lived the Royalton experience our guests deserve. This was your...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Adult pool
Outdoor pool
Details
Hotel Style
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Hotel Style
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (5955)
Pool & Beach (1750)
Room & Suite (789)
Dining (647)
Business Center & Event Rooms (24)
Family and Play Areas (16)
Questions & Answers
Ask a question
rosemary k
June 20, 2018|
Answer
Response from Ramirezlilian | Reviewed this property |
I’m not sure but from Toronto we found in April-may was a good price. Now it’s going up in price. The best is to check early and keep an eye on it. Sorry
0
Votes
natashalewis1982
June 19, 2018|
Answer
Response from Sunriseonthebeach | Reviewed this property |
Yes there is waiter service on the beach and around the pools.
1
Vote
Room Tips
"Closer to the lobby is preferred but all are good (small resort)."
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"We stayed in a Cabaña by the pool and absolutely LOVED the style of the room! Right by the pool and super..."
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"every room has its perks, no stress about what our where you room is going to be then just book here there is..."
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"You will need plenty of bug spray."
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