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Melia Cayo Santa Maria

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Melia Cayo Santa Maria
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3,880 Reviews from our TripAdvisor Community

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Showing 2,325: English reviews
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Place is dated and desperately needs money putting into it. Staff in the buffet varied from very good to very poor. One morning they couldn't even clear the tables. Server have their own little territories, so hope you get a good one because they don't help each other out much. One of our party got sick on the last day.

Helpful?
Thank Katt52
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We where on a family holiday to Florida, Bahamas and Cuba. We stayed at 6 different hotel - but Melia Cayon (all inclusive) was a big mistake. The room was dirty, the towels had big spots of dirt or something that did not disappear when washing. When we tryed to change the beach towels - they just told us that... More 

Helpful?
1 Thank Bossebertram
Courtice
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for 5 days only, we have traveled to Cuba once years ago, and we did not have high expectations. I'll start with the good points: Beautiful beach, pools were also clean and nice. Cappuccino was good from the bars. A la carte Le bistro French restaurant was quite good. The staff in the snack bars... More 

Helpful?
4 Thank holidayDude9
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We asked to be transferred to this hotel after initially booking a two week stay at Melia Las Dunas and it was the best decision we made. We travelled with our three year old twin daughters so it was important that we had a child friendly resort. This resort was just the right size, we were close to the pools,... More 

Helpful?
6 Thank PandZ2012
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Who traveled: A group of 8 (1 senior, 4 50's, 2 20's and 1 teen). July 30-Aug 6 2016 Resort: Melia Cayo Santa Maria. In a one line, it is not a 4.5 star resort. At the best maybe a 3 star. Rooms: The rooms are actually very nice and large. King bed with a day-bed as well. TV, which... More 

Helpful?
2 Thank Firpic
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i stayed one week from july 16 to july 23 at the melia cayo santa maria the beach was wonderful the hotel is really good comparing to the price i paid . the stuff are so friendly and hard working . the entertainment team were very good trying there best to make everyone comfortable and welcome . the housekeeper ensured... More 

Helpful?
6 Thank zara19782016
Laval, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed with kids June 24 to July 7. Customer service were kind enough to give us 2 communicating rooms, after both TRANSAT and MELIA told us they cannot guaranty this prior to arrival. Crazy. But once confirmed on site, this was good, made for a civilized stay. Beach: amazing, as always in CSM. Pools: amazing too. Service: very good,... More 

Helpful?
8 Thank Alex999_10
London, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 19, 2016

We have just come back from this hotel. Having just come from Melia Cayo Coco we were expecting the same if not better considering the price costs more. The hotel certainly has nicer facilities, the beaches are amazing, the free wifi is a bonus and the rooms are huge with nice features like walk in out door showers, jacuzzi's and... More 

Helpful?
5 Thank Paul R
Halifax, NS
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 17, 2016

June 14th - 21st, 2016. My husband and I really liked this resort. The big problem was the time of year we chose to go. The Melia Cayo Santa Maria has air conditioning in the a'la cart restaurants and your room. That's it. There is minimal a/c in the main buffet. The lobby & lobby bar are open concept, lovely... More 

Helpful?
4 Thank brown50's
Aberdeen, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2016

I have been coming to this hotel since 2010...it is the best. I have made friends for life there. The staff there are incredible..working long hours and are the most beautiful people I have met. Ernesto,Lazaro,Arel in the entertainment team and Danny,Juan Carlos,Abraham in the lobby bar,you guys have always made my holiday the most enjoyable. Looking forward to returning... More 

Helpful?
7 Thank Angela M
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more   less 

Additional Information about Melia Cayo Santa Maria

Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $117 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Santa Maria 5*
Number of rooms: 360
Also Known As:
Melia Cayo Santa Maria Hotel Cayo Santa Maria
Cayo Santa Maria Melia
Cayo Santa Maria Cuba
Santa Maria Cuba
Melia Cayo Santa Maria Cuba
Hotel Style:
#2 Romantic Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
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