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Melia Cayo Santa Maria

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Melia Cayo Santa Maria
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3,913 Reviews from our TripAdvisor Community

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Showing 2,329: English reviews
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed here in March of 2016 for some R&R. The best part was the beach, the strip of beach at Melia is better than most of the other hotels. Water was calm and clear and great for swimming. There were lots of loungers and shaded cabanas every morning. We spent most of our time there, as the pool area... More 

Helpful?
1 Thank estermanni
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This review its coming a bit late but its better now than never, right? We stayed at this hotel as a part of a road trip we did in cuba, the 4 days we stayed there had a blast, loved the food, beach and well kept grounds, staff where friendly and for cuba standards this hotel exceeded our expectations.

Helpful?
3 Thank Irsa M
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I managed to last 22 hours here before we begged to be moved anywhere else. I will start from check in. Arrived to a lobby under construction, however due to us being the only two off our flight being dropped off here check in was reasonably quick. Got to our room which wasn't ready. Fridge didn't work,... More 

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4 Thank bighappybunny
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 23, 2016

Place is dated and desperately needs money putting into it. Staff in the buffet varied from very good to very poor. One morning they couldn't even clear the tables. Server have their own little territories, so hope you get a good one because they don't help each other out much. One of our party got sick on the last day.

Helpful?
7 Thank Katt52
Paris, France
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed August 20, 2016 via mobile

Rooms are nice , the beach is wonderful, the premises have a real potential but all of this is ruined in the hotel by an awful Guest/customer service experience. It is absolutely obvious that Melia Cayo Santa Maria has a serious management problem. It is simply NOT managed ! - The manager is apparently never there , there is nobody... More 

Helpful?
13 Thank Manie93
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed August 12, 2016 via mobile

We where on a family holiday to Florida, Bahamas and Cuba. We stayed at 6 different hotel - but Melia Cayon (all inclusive) was a big mistake. The room was dirty, the towels had big spots of dirt or something that did not disappear when washing. When we tryed to change the beach towels - they just told us that... More 

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7 Thank Bossebertram
Courtice
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed August 11, 2016

My wife and I stayed for 5 days only, we have traveled to Cuba once years ago, and we did not have high expectations. I'll start with the good points: Beautiful beach, pools were also clean and nice. Cappuccino was good from the bars. A la carte Le bistro French restaurant was quite good. The staff in the snack bars... More 

Helpful?
6 Thank holidayDude9
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 7, 2016

We asked to be transferred to this hotel after initially booking a two week stay at Melia Las Dunas and it was the best decision we made. We travelled with our three year old twin daughters so it was important that we had a child friendly resort. This resort was just the right size, we were close to the pools,... More 

Helpful?
8 Thank PandZ2012
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 7, 2016

Who traveled: A group of 8 (1 senior, 4 50's, 2 20's and 1 teen). July 30-Aug 6 2016 Resort: Melia Cayo Santa Maria. In a one line, it is not a 4.5 star resort. At the best maybe a 3 star. Rooms: The rooms are actually very nice and large. King bed with a day-bed as well. TV, which... More 

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5 Thank Firpic
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 25, 2016

i stayed one week from july 16 to july 23 at the melia cayo santa maria the beach was wonderful the hotel is really good comparing to the price i paid . the stuff are so friendly and hard working . the entertainment team were very good trying there best to make everyone comfortable and welcome . the housekeeper ensured... More 

Helpful?
6 Thank zara19782016
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more   less 

Additional Information about Melia Cayo Santa Maria

Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $119 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Santa Maria 5*
Number of rooms: 360
Also Known As:
Melia Cayo Santa Maria Hotel Cayo Santa Maria
Cayo Santa Maria Melia
Cayo Santa Maria Cuba
Santa Maria Cuba
Melia Cayo Santa Maria Cuba
Hotel Style:
#2 Spa Hotel in Cayo Santa Maria
#2 Romantic Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
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