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    Melia Cayo Santa Maria

    Jardines del Rey, Cuba
    Hotel website
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    Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here
    Best prices for your stay
    8/6/2017 8/7/2017
    Lock in the lowest price from our partners
    $276
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    Traveler (6169)
    Pool & Beach (1706)
    Room & Suite (656)
    Hotel Playa Cayo Santa Maria
    6,524 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
    Royalton Cayo Santa Maria
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    Melia Buenavista
    2,598 reviews
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    Starfish Cayo Santa Maria
    2,218 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    Overview
    • Excellent41%
    • Very good33%
    • Average15%
    • Poor7%
    • Terrible4%
    Travelers talk about
    “juan carlos” (117 reviews)
    “the bus” (394 reviews)
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Hotel Playa Cayo Santa Maria
    6,524 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
    Royalton Cayo Santa Maria
    3,022 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,598 reviews
    #3 of 15 hotels in Cayo Santa Maria
     
    Starfish Cayo Santa Maria
    2,218 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,273)
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    1 - 5 of 2,476 reviews

    Reviewed yesterday

    The Melia is a very nice resort : nice swimming pool , close to the beach , not crowded. Nice and spacious rooms. Staff is generally friendly and helpful. However , it is not a five star : if you want to eat in one...More

    2  Thank Edith S
    A TripAdvisor Member
    18
    Reviewed 5 days ago via mobile

    Some of these reviews are absolutely stupid! It is Cuba and as such you will get mosquitoes and flies. All inclusive is pretty much the world over repetitive and can be bland but there is food cooked fresh for you but to tear into this...More

    8  Thank A TripAdvisor Member
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 4 days ago

    Dear Customer We thank you for your positive comments and are glad that your stay with us has been pleasant. It is our daily goal to get customers' satisfaction and comments like yours help us to strive more each day. On behalf of the entire...More

    Reviewed 6 days ago via mobile

    There is a massive mosquito problem.. like i will put it like this... when you are eating you are spending most of your time slapping yourself with mosquitos.. when you are going to your room you start entering a huge amount of mosquitos so you...More

    3  Thank dee m
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 4 days ago

    Dear Customer. We regret that the time of mosquitoes in the Key has coincided with his stay between us. Our resources and possibilities to alleviate this situation are limited considering that we are in a protected naural environment. We regret also that they have not...More

    Reviewed 1 week ago

    At this time I ask you not to stay at this hotel. There are some major health, saftey and customer service issues that have to be dealt with until they are able to accommodate guests. I have filed a complaint with Melia International and our...More

    1  Thank teacherinto
    Reviewed 1 week ago via mobile

    This hotel was so so so bad. We were are family of five that stayed there for a week and the food was just awful. We were told that there were different kind of restaurants, so that one night one could Italian, the next Japanese...More

    4  Thank Caroline B
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 1 week ago

    Dear Customer. We deeply regret your bad experience in our Hotel and we want to apologize for all the inconveniences caused. Thanks to your comments we will do everything possible to improve and offer the best service since that is our goal and our reason...More

    Hotel Playa Cayo Santa Maria
    6,524 reviews
    #4 of 15 hotels in Cayo Santa Maria
     
    Royalton Cayo Santa Maria
    3,022 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Melia Buenavista
    2,598 reviews
    #3 of 15 hotels in Cayo Santa Maria
     
    Starfish Cayo Santa Maria
    2,218 reviews
    #6 of 15 hotels in Cayo Santa Maria
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Spa
    • Tennis Court
    Details
    • Price range
    • $152 - $420 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cayo Santa Maria
    • #4 Spa Hotel in Cayo Santa Maria
    • #8 On the Beach Hotel in Cayo Santa Maria
    • #9 Luxury Hotel in Cayo Santa Maria
    • #9 Top resorts Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Booking.com, TripOnline SA and Cancelon so you can book your Melia Cayo Santa Maria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    • Also Known As
    • Melia Cayo Santa Maria Hotel Cayo Santa Maria ,
    • Cayo Santa Maria Melia ,
    • Cayo Santa Maria Cuba ,
    • Santa Maria Cuba ,
    • Melia Cayo Santa Maria Cuba
    Add Photo Photos
    Traveler (6169)
    Pool & Beach (1706)
    Room & Suite (656)
    Dining (412)
    Hotel & Grounds (3279)
    Bathroom (67)
    Family and Play Areas (43)
    Business Center & Event Rooms (35)
    Nearby
    Sponsored by:
    Hotel Playa Cayo Santa Maria
    6,524 reviews
    .90 miles away
     
    Melia Las Dunas
    8,197 reviews
    .22 miles away
     
    Sol Cayo Santa Maria
    2,638 reviews
    .33 miles away
     
    Melia Buenavista
    2,598 reviews
    1.60 miles away
     
    Nearby Restaurants
    Restaurant en Familia
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    Restaurante La Estancia
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    Lenny's Bar and Grill
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    Restaurant Maite La Qbana
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    46.96 miles away
    Nearby Attractions
    Santa Maria Beach
    1,206 reviews
    2.15 miles away
    Delfinario en Cayo Santa Maria
    2,132 reviews
    2.78 miles away
    Plaza La Estrella
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    1.82 miles away
    Plaza Las Dunas
    149 reviews
    .22 miles away
    Ask a question
    Questions & Answers
    durac7
    July 14, 2017|
    Answer Show all 6 answers
    Response from Lubica H | Reviewed this property |
    As far as I remember, there was no CD player in our room.
    0
    Votes
    Rebecca C
    June 25, 2017|
    Answer Show all 5 answers
    Response from rrrichar | Reviewed this property |
    Apparently I cannot posting an email address here as it is deemed unacceptable, however if you google, you will find it. The only currency as a tourist you will be using in Cuba is the CUC - which you can only get in... More
    1
    Vote
    Jane H
    June 8, 2017|
    Answer Show all 6 answers
    Response from rrrichar | Reviewed this property |
    Yes, the only access to the beach is by wooden walkways. There are 3 in total, however, except for the main one that goes past the beach bar, the other 2 are often in poor repair. The walkway is fairly long, but many... More
    2
    Votes
    Room Tips
    "Residential blocks are two stories-stairs. Either close to pools or away.many nice palm trees and flowers."
    Read review
    "Block 10 or 17"
    Read review
    "Don't pay for wifi it's not worth it, only a few places have signal and it disconnects and times out..."
    Read review
    "Ask for quiet room (those near the beach)"
    Read review
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