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Sol Cayo Santa Maria

Cayo Santa Maria | Villa Clara, Cuba
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Sol Cayo Santa Maria
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2,319 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Our first room was very poor. The wash basin was cracked and had no plug, lights hanging off the wall and other electrical fittings loose, the wardrobe was broken and wouldn't shut, there was an unpleasant damp/ musty smell in the room, curtains hanging off, no blind in the bathroom so we were visible from the footpath and mould around... More 

Helpful?
Thank Gamiey
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Gamiey, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to... More 

Wilmington, Delaware
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I am a travel agent, so I am usually a little more understanding about potential issues and try to be more sympathetic. But I brought a small group of people to this... well I can't call it a resort.. so place... the end of April of 2016. I waited a while to write this so I would right it correctly... More 

Helpful?
1 Thank CreativeTrav
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear CreativeTrav, We thank you for taking your time sharing your opinion with us on Trip Advisor regarding your stay in our hotel Sol Cayo Santa Maria. First of all, I would like to offer my most sincere apologies if we couldn´t satisfy all your expectations. Our intention is always to improve our services, so your comments help us in... More 

Travelers are raving about these Cayo Santa Maria hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I just finished an S-Trip! At this resort and I'd have to say I had a average experience. The issues: In the beginning I was slightly shocked about my room that was booked for 3 guys, only have 1 bed while another friend had two beds for 2 people. After asking the front desk if the had a spare cot... More 

Helpful?
2 Thank Séamus P
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Séamus P, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Awesome service and location! Shoutout to Fabio, Dayli and Heico at the patio bar who kept the drinks cold and coming! These guys made sure everyone was satisfied and felt as if at home. Would definitely recommend for anyone interested!! :)

Helpful?
1 Thank Bryan B
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Bryan B, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

Hamilton, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Sol Cayo Santa Maria is a great choice for a cheap getaway for younger people. The resort itself is maintained very well for a Cuban resort. I must say that the staff at this resort are the most friendliest people I have ever encountered in Cuba. The food at the buffet was satisfactory and had limited options. The breakfast options... More 

Helpful?
2 Thank CMPM98
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Peter P, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Angel miguel Pereira General Manager More 

Glen Huron
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just got home from 7 days at this resort. It was awful. The living conditions were terrible. We had no toilet seat on our toilet in bathroom, no shower head , so couldn't take a shower. Air conditioning didn't work in most rooms, TVs were broken. If we had spent a few hundred dollars on this trio, I would understand,... More 

Helpful?
2 Thank 694stella1961
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear 694stella1961, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed for the first time at Sol Cayo Santa Maria at the end of June. I stayed next door, at the Melia Cayo Santa Maria, twice before. I had walked through the premises before in order to make it to the clothing optional beach without having to walk in the sand the entire way. They linked the two properties... More 

Helpful?
2 Thank Stéphan S
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Stéphan S, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and... More 

Toronto, Canada
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well we travel a great deal, and this was our 2nd time back to Sol Cayo Santa Maria. We went with some close friends. The staff goes out of their way to make you feel at home. They just cannot do enough for you. We got upgraded to an ocean cottage and loved it. Some people were complaining of no... More 

Helpful?
3 Thank Heather092
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Heather092, Thank you very much for your good comments. That is why our staff works for. We keep working every day to give all our best to our dear guest. We hope you can come back to Sol Santa Maria again. Best regards, Angel miguel Pereira General Manager More 

scotchcove
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We really tried to like this resort - We always appreciate Cuba and it's special place in the world - However this resort has just let itself get rundown - it is a shame - the beach is great the food is ok - but the overall upkeep is disappointing - maybe with the current political relations improving some much... More 

Helpful?
2 Thank scotchcove
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear scotchcove, Thank you for taking the time in writing us a review of your stay in our Trip Advisor community. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to know what specific... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went for a one week vacation (June 18 to June 25) with West Jet vacations and stayed at this resort. The only compliment that I can say about the resort is that the were very nice and they will go out of their way to help less. We loved our Vacations......... nice people, nice place! The beach... the best!... More 

Helpful?
1 Thank boyakis
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more   less 

Additional Information about Sol Cayo Santa Maria

Address: Cayo Santa Maria | Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $94 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Cayo Santa Maria 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Otel so you can book your Sol Cayo Santa Maria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sol Cayo Santa Maria Hotel Cayo Santa Maria
Sol Hotel Cayo Santa Maria
Cayo Maria Santa Sol
Sol Cayo Santa Maria Cuba
Cayo Santa Maria Sol
Hotel Style:
#9 Top resorts Hotel in Cayo Santa Maria
#9 Luxury Hotel in Cayo Santa Maria
#10 On the Beach Hotel in Cayo Santa Maria
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