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Memories Paraiso Beach Resort

05/16/2017 05/17/2017
1 room 2 adults 0 children
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Memories Paraiso Beach Resort
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6,375 Reviews from our TripAdvisor Community

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Montreal, Quebec, Canada
Reviewed 2 days ago NEWvia mobile

Standard Cuba, beautiful beach and weather but lacking in the food department. Our room was ok, nothing fancy. No working tv, coffee pot or phone but clean. Just go, drink and lay on the beach. :) nice staff, always felt welcome.

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Helpful?
1Thank Sarah M
General M, General Manager at Memories Paraiso Beach Resort, responded to this review

Dear Sarah M We would like to thank you for sharing your recent experience with the TripAdvisor community. Thank you for taking the time out to speak about our beautiful beach, weather and welcoming team members. As hoteliers, we recognize that there is always room for improvement and your valued feedback is crucial in letting us know where it is...

Reviewed 3 days ago NEWvia mobile

Simply wow, my wife and I were there from April 19 to the 26th 2017, we were very hesitant reading all the negative reviews by other travellers prior to us departing. I must say the hotel is a little old, and may need some upgrading. You know, like some ceramic that's broken out side or planks of wood that need...

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9Thank frank b
General M, General Manager at Memories Paraiso Beach Resort, responded to this review

Dear Frank B It is always cause for celebration when we get the pleasure of reading such a complimentary review from a guest who has clearly enjoyed our hotel from the moment they arrived until the moment they departed and for this, all of us here at Memories Paraiso are truly grateful. It is always a great source of motivation...

Toronto, Canada
Reviewed 4 days ago NEW

We had a nice vacation but this is not a 4.5 resort. Maybe the Sanctuary or Grand Memories sections are a 4.5 but Memories Paraiso is not. The 1.5 hour bus ride is really 2 hours. We had a bathroom on our bus to the resort but on the way back to the airport we did not. So make sure...

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2Thank Kmoke
General M, General Manager at Memories Paraiso Beach Resort, responded to this review

Dear Kmoke I would like to express our gratitude for selecting our beautiful resort as your vacation destination. We really appreciate your comments and it is a pleasure to know that you had an overall good time with us. It is disappointing to know that you were not pleased with the cleanliness of your room, please accept our apologies for...

Guelph, Canada
Reviewed 4 days ago NEWvia mobile

Don't visit this resort. Definitely 1 star, if even that. The resort is old needing much repair. None of the phones work and there were no public ladies washrooms available. Always "out of order" or only one available. I even had to resort to using the men's room. Guest services don't help and the resort doesn't seem to care. Drinks...

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2Thank cjputts
General M, General Manager at Memories Paraiso Beach Resort, responded to this review

Dear Christine Putts Firstly I would like to thank you for taking the time to advise us of your recent stay. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service we provide to our valued guests. We are very disappointed to read of your experience and whilst...

Reviewed 6 days ago NEW

We stayed there the first week of April. The weather was perfect. The resort is a little older and in need of some updating - but we knew that going in. The beach was fantastic - the best we've ever experienced. The pool areas were great, as were the bars. The entertainment was better than most resorts. The staff were...

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5Thank Chris B
Reviewed 6 days ago NEW

I spent a week in memories paraiso from 16 to 23 april 2017 with 2 small children (1 and 4 years old) and my wife. I paid for diamond club which I think was worth it here is what you get for the dimaond club : - Fast check in - Bring luggages to our room - Section at buffet...

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3Thank Martin P
Milton, Canada
Reviewed 6 days ago NEW

We had a late check in, so the 24 hr grill was the only place to get a bite to eat. The hamburger was barely edible (I took 1 bite and tossed it). Getting to our room was a pleasant surprise. It was roomy and well appointed, with a pool view from the balcony (2nd floor). We had a minimally...

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3Thank Steve G
New Brunswick
Reviewed 1 week ago

I visited the Memories property from April 13 – 20, 2017 with my husband and two daughters (12 & 17). Below is a summary of our experience. CHECK IN: We booked our vacation back in October of 2016 (at the time, the resort was called Memories Paraiso Azul). The property went through some changes in January of 2017 and is...

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7Thank SenoritaCanada
Cape Coral, Florida
Reviewed 1 week ago

bartender are very nice they always ask if we want something to drink very professional people Luciano at the beach and delvis at teatro , the food was very good, but need more seafood every thing was super ,, fantastic time ,,

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2Thank rey1800
Montreal, Canada
Reviewed 1 week ago

> The pros: - next to a gorgeous beach - quiet - decent quality food (yes, lacking variety but this is Cuba) > The cons... oh boy! The services are quite bad. Especially for a 4 1/2 stars hotel. The first time I see a customer service desk next to the front desk. To get things done you would actually...

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1Thank cipicip
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05/16/2017 05/17/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Memories Paraiso Beach Resort

Address: Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $93 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Beach Resort 5*
Number of rooms: 666
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Cayo Santa Maria
#9 Luxury Hotel in Cayo Santa Maria
#10 On the Beach Hotel in Cayo Santa Maria
#10 Top resorts Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travelers have asked, with answers from Memories Paraiso Beach Resort staff and other travelers.
1,284 questions
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Toronto, Ontario, Canada

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Questions? Get answers from Memories Paraiso Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Up grade to the Sanctuary or Grand Memories.”
Kmoke, 4 days ago | Read review
“3346 is close to everything. maybe not best view but really convenient.”
A586NEmartinp, 6 days ago | Read review
“Second or third floors with pool view preferred.”
Y5277VPsteveg, 6 days ago | Read review
“Try getting a room above the ground floor - too many insects, lizards and such.”
cipicip, 1 week ago | Read review
“Diamond club members get guaranteed ocean view. Other than that, it's luck.”
trevort723, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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