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Erasmo was wonderful and incredibly accommodating with us. The entire staff was extremely friendly and helpful with us. We don't come to Cuba for the food (which is no different compared to any other Cuban resort I've been to). We come for the rich culture...More
Having read the reviews for this hotel before and after our holiday I felt it was time to add my opinion. Yes there was odd small issues but it's a third world country. The food took a couple of days too work out but once...More
If you are reading this it's not too late to go to your travel rep and change resorts/island. We visited from the 1st to the 15th of August. It's important to know that me and my partner are not fussy people at all but the...More
This was my second time at the resort and while I continue to love the people who work at this resort, I did not enjoy my stay as much this time thanks to what I'm assuming is food poisoning (will be going to the doctor...More
3 Thank MSYYZ
Response from General M, Director General at Memories Paraiso Beach ResortResponded 2 days ago
First of all, we would like to thank you for taking the time to write a review about your stay. It is really nice to see that overall you had a nice vacation and that you enjoyed our lovely beach and entertaintment.
I went here on my own to escape the city and although the place is OK, there are a lot of things that needs to be fixed. The line up for food is extremely long for breakfast, lunch and dinner. The only thing I love...More
3 Thank LLWTravels
Response from General M, Director General at Memories Paraiso Beach ResortResponded 4 days ago
We are sorry that you didn’t have a nice experience with us and that we couldn’t reach your expectations. We take notes of your comments and will make the necessary changes.
Thank you for choosing Memories Paraiso for your vacation and we hope...More
$106 - $281 (Based on Average Rates for a Standard Room)
#5 Spa Hotel in Cayo Santa Maria
#10 On the Beach Hotel in Cayo Santa Maria
#10 Top resorts Hotel in Cayo Santa Maria
#11 Luxury Hotel in Cayo Santa Maria
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Hi Rachel, not a manager but I am a visitor who can tell you, you will be very pleased with your visit, a lot of people on here are talking about factors that are out of the hotels control such as weather or bugs. The hotel... More
Hi Rachel, not a manager but I am a visitor who can tell you, you will be very pleased with your visit, a lot of people on here are talking about factors that are out of the hotels control such as weather or bugs. The hotel provides shelter all over in the off chance that it does rain and as for the bugs well I'll be honest, there is a lot but it's nothing the hotel can do! Take lots of bug spray with you and apply frequently, the hotel fumigates every night so it does try to combat this. The towel situation that everyone complains about, well I never had one problem with it. As for location well, the beach is absolutely beautiful and the hotel is fantastic, you must remember you are on an island of the coast of Cuba, there isn't a lot to look around outside of the the hotel, but the excursions are fantastic experiences that you won't ever forget! Lastly the people on the island including staff are so friendly it's unbelievable (tipping does get you in the good books), I hope management gets in contact but as a visitor, I was more than satisfied with my visit and I do hope to go again, don't worry about Cuba it will look after you, smile and enjoy your trip!!
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"May be upgrades have a better mattress. We had a free upgrade last year, and we certainly had a much more..."