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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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5,949 Reviews from our TripAdvisor Community

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Showing 4,375: English reviews
Mohawk Nation of Akwesasne, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Loved the resort! I do not have one thing to complain about, nada! The staff is exceptional, the resort was well kept. And then there's the beach... nothing to say except that I miss it and want to go back soon!

Helpful?
1 Thank mocassinstravel
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, First of all, From Memories Paraiso Azul we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you enjoyed your time during your stay with us in our little paradise. We are happy to know that you liked our staff, our grounds and... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

We were at the resort 2 weeks ago. It is a beautiful resort. People were very nice. We want to thank Yeili and Osmel for the great service they gave us. The Beach is amazing. The room was always clean and well done.

Helpful?
2 Thank Dianne M
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Dianne, From Memories Paraiso Azul we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a good time during your stay and you could enjoy our little paradise. We are happy to know that you enjoyed our beach and rooms. We will... More 

Montreal, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

I visited this hotel again in April 2016 with a very good friend who uses a wheelchair to get around. We also brought with us another family,mother and her two daughters,one of which is mentally challenged. As usual the service was outstanding (we were diamond club). Everyone was very helpful and couldn't be nicer. We were treated to a VIP... More 

Helpful?
1 Thank 553suebee7
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, From Memories Paraiso we would like to say thank you for taking your time in order to write this nice review and for such a nice feedback. We really appreciate your opinion, as we use them in order to improve our services. We take notes in terms of food and animation and we will speak with responsables. On... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

First of all buffet is more like a 3 star, verylittle food very little selection , place looks old weird very strange . Beach is beautiful , but there is not enough shade , not enough chairs , not too many people at this resort . Mostly french canadian and some are very rude , had some problems at the... More 

Helpful?
1 Thank Gaby R
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Gaby, Thank you for sharing your experience with us. We are sorry we couldn’t reach your expectations. We take notes of your comments and we’ll work on it. However, I would like to point out that we were in low season and we are working really hard. But we do it step by step. Thank you very much for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW

Iwent there because of nice beaches, and then i fel in love with the resort; so, now i have two reasons why i go twicw a year in the same resort. The third reason is, that i feel there like home and with the family, they treat you like a part of their family. When ever i leave the resort,... More 

Helpful?
3 Thank Danka D
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Danka, From Memories Paraiso Azul we would like to say thank you for taking your time in order to write so beautiful words. It is a pleasure to know that you had a great during your stay and you felt that our little paradise is your second home in Cuba. Thank you for choosing Memories Paraiso Azul for your... More 

Calgary, Canada
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago NEW

After reading many poor reviews of this resort I was nervous. We booked with a group of 12 people. Only 2 of the people have been to Cuba before so they knew what to expect. If you have never gone to Cuba before remember this Cuba cannot give you what they don't have. Check in was fine. I had to... More 

Helpful?
12 Thank Karra D
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Karra, From Memories Paraiso Azul we would like to say thank you for taking your time in order to write this nice review. We really appreciate your beautiful words about our resort and our fantastic people. It is nice to reead that you had a fantastic time in our little paradise and you enjoyed all services we can offer... More 

Sudbury, Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

This was our 5th time returning to this resort. We stayed there November 10-18th. Our trip started off with a 3 hour delay in Toronto due to a fuel leak. Be advised that sunwing no longer provides complimentary meal service and Pearson basic food selection is way too overpriced. We arrived at Santa Clara airport and were given our envelopes... More 

Helpful?
5 Thank funinthesun4us
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, From Memories Paraiso Azul we would like to say a great thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a fantastic time during your stay with us in our little paradise. We are glad to know that you enjoy your visit from the first... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

My husband and I stayed at this resort. We were a little scared after reading all of the horrible reviews but we had the time of our lives. Everyone is so friendly And they made you feel like you were at home. The entertainment crew were amazing. The Michael Jackson show is a must see. My husband and I had... More 

Helpful?
8 Thank Jessica E
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Jessica, First of all, from Memories Paraiso Azul, we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a really good during your stay with us in our little paradise. We are happy to read that you loved our food, our Michael... More 

Cape Coral, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

First time we visit the resort and the room no heat water in bathroom until 10:30pm ,our building look so bad , room need update and the food was the same every day ,first dinner restaurant a la cart awful , we going to the buffet for night dinner ,staff very friendly but few of them speak english fluently .

Helpful?
5 Thank Roberto C
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Roberto, From Memories Paraiso Azul we apologize for any inconvenience you might had during your stay with us. We take notes about everything in order to speak with responsables. Thank you for choosing Memories Paraíso Azul for your holidays, we hope to see you again and we hope you to give us a second chance. Best Regards, General Manager. More 

Waterloo, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

I'm giving this resort a higher number than what I believe they actually deserve. Four of us came to this resort for 2 weeks from October 29 to November 12. We were greeted promptly and taken to our rooms without a wait. The only request we made was for both couples to be in the same building. We were placed... More 

Helpful?
4 Thank April R
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear April, From Memories Paraiso Azul we would like to say thank you for taking your time in order to write this honest review. We also want to show our apologizes for any inconveniences you might had during your stay with us in terms of services and food. We would also like to say that excursions are non-hotels matters and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $109 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Reservation Options:
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Hotel Style:
#7 Top resorts Hotel in Cayo Santa Maria
#7 Luxury Hotel in Cayo Santa Maria
#8 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travelers have asked, with answers from Memories Paraiso Azul Beach Resort staff and other travelers.
1,096 questions
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Toronto, Ontario, Canada

See all questions (1096)

Questions? Get answers from Memories Paraiso Azul Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be prepared to climb stairs, the villas are 3 stories, no elevators, great way to get your steps in!”
 of 5 bubbles mocassinstravel, 2 days ago | Read review
“we prefer paraiso side ocean view or pool view- near everything”
 of 5 bubbles 553suebee7, 5 days ago | Read review
“Building 33, 34 and 53, 55”
 of 5 bubbles funinthesun4us, 1 week ago | Read review
“dimond club no good!”
 of 5 bubbles O8690JRrobertoc, 1 week ago | Read review
“party zone is buildings 35-39 quiet zone is 40-51/52”
 of 5 bubbles 853fawns, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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