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Memories Paraiso Azul Beach Resort

Caibarien Villa Clara, Cuba
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Memories Paraiso Azul Beach Resort
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5,700 Reviews from our TripAdvisor Community

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Showing 4,254: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Unfortunately, our vacation at this resort was TERRIBLE!! What the resort does not tell you is that if you travel during the off/less busy season (ie. travel during summer, as we did), half the resort is closed. It was very upsetting to find bars and snack bars closed, various a la carte restaurants closed, and many activities not running. My... More 

Helpful?
4 Thank _morgan_4365
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was my first trip to Cuba, and my first trip out of the country, so I wasn't sure what to expect. We were told to bring snacks, as the hotels don't offer a lot of choices for condiments. The bus ride from airport to hotel was approximately 2 hours. We arrived at around midnight, but the resort was bustling... More 

Helpful?
1 Thank Veronica B
Mississauga, Canada
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a challenging review to write because I am very torn if it is a good resort or not. We had an amazing vacation, but that was because we made the best of it and met some wonderful fellow Canadians. We traveled from July 3 to 17. Beach - absolutely stunning. just sitting there and enjoying the scenery is... More 

Helpful?
3 Thank SherryAnn B
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, Thank you for taking the time to write a long and detailed review about your stay. Your comments about our resort and the perception that future travelers should take into account before visiting us are truly appreciated. We gonna work on the negative point you mentionned. We look forward to continuing to have the pleasure of your visit... More 

Laval, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I ve been travelled more than 20 times at different resorts. I stayed in Memories several times. The services is always excellent. I never write any comments yet. This time I feel the necessaries to put one. I hope I can give you enough detail to chose your best vacation. I already prepared mentally what I can get when I... More 

Helpful?
8 Thank jennyuocgi
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, Thank your for taking the time to write a review about your stay. Your comments about our resort and the perception that future travelers should take into account before visiting us are truly appreciated. Thank you for highlighting our beautiful beach and the rooms. We taking note of your comment and gonna work on the negative aspects. We... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful place, nice people with a lot of Canadian tourist. The swimming pool is great. Rooms are clean but very humid. The food is a buffet, so I guess that if you stay one week you'll have always the same. The beach is amazing!

Helpful?
2 Thank Isabelle B
Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The resort was big, so expect to lose weight after buffet. Management doesn't smile at people. They'd rather mingle with other managers. You see them a lot mostly during buffet lunch. Beach was amazing! Lots of waves and very clean. However, it was like a baby fest. Kids and babies everywhere! Their entertainment for kids was amazing, I salute them.... More 

Helpful?
1 Thank MrsOrMac
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear MrsOrMac, Thank you for chosing Memories Paraíso Azul for your last holidays in Cuba. We are sad we couldn't achieve your expectations but we have a familiar hotel so that's the reason why we have loads of entertainment for kids. Best wishes, General Manager. More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We love this place, that's why we keep coming back twice a year. the food is certainly not the best, but you will always find something to eat. We come to Cuba for the amazing beaches and the wonderful people. I consider the staff at the Memories as family, from Mario the general manager to all the staff in the... More 

Helpful?
2 Thank pagnotta43
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Paola and Miguel, We are very happy to read your review. We love when you tell us that among us you feel at home. For sure, we are going to tell your comments to our staff they will be happy to hear your opinion about them. Can't wait to welcome you to your home far away from home on... More 

Bucharest, Romania
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place has a legendary beach. And since this was the main reason of our visit we loved it. We have a rest of 357 days in the year to dedicate to food...The staff was great, room was cozy and we didn't have any kinds of issues with the noise. Unfortunatelly we've met with a very painfull jellyfish so if... More 

Helpful?
2 Thank C0rwin
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear C0rwin, Thank you for sharing your experience at Memories Paraíso Azul with the community of travelers. We are glad you enjoyed our beautiful beach and our staff. However, we are sad we couldn't achieve your expectations about the food. We would keep working in order to improve this point. We can wait to welcome you again in Cayo Santa... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We're a family of four (2 young kids) and we stayed for a week in the off-season. The resort is huge and we got lost a couple of times which is good because that made us explore more. Overall, the place is lovely. Upkeep of the grounds is very good considering there's quite a bit of ground to cover. We... More 

Helpful?
4 Thank chrischew3
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Chris, Thank you for choosing Memories Paraíso Azul to spend your holidays in Cuba. We are glad you enjoyed walking around our paths and that your kids were happy at mini-club. For sure, we will share your comments about Janet with her. However, we are sad to read that we could not accomplish your expectations referring the food. We... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

Beautiful beach ... that's about it. Food: bad Service: worse - waited 30 mins in the lobby for a waiter - never came, I moved to the bar hoping to get served - no such luck. - volleyball ball popped on a nail left in the planks left by the staff. - crib had no mattress - toilet broken, drunk... More 

Helpful?
Thank Margaret M
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, Thank you for choosing Memories Paraíso Azul for your recent vacations in Cuba. We are very sad we couldn't achieve your expectations. We gonna work on our guest service and are sorry for the inconvenients you had. In addition, we would like to point out that we are concerned about all our customer experience and we are trying... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Parking

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $97 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Hotel Style:
#5 Luxury Hotel in Cayo Santa Maria
#6 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
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