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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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6,074 Reviews from our TripAdvisor Community

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Showing 4,440: English reviews
Reviewed yesterday NEWvia mobile

Huge resort with great beaches, restaurants, cute market however rooms are due for an upgrade. The weather wasn't great but that's not the resorts fault. There was lots of music and entertainment. Staff was amazing, especially the waiter Yasmany! No complaints about the food, the buffet was average but they pool grill had the best fish. The 3 restaurants (Italian,...

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Thank Raelene C
Vancouver, Canada
Reviewed yesterday NEW

My husband, tween and I had a wonderful time in Cuba from January 4-11, 2017. We have no complaints whatsoever regarding the service & hospitality at the resort & not once did we have a reason to "not tip". We stayed in a comfortable, clean room on the 2nd floor w/ a balcony that overlooked the pool. We got lucky,...

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7Thank emcanadian
Reviewed 2 days ago NEW

Let me start off by saying that if you're a picky person, don't bother going anywhere in Cuba. And if you go, go with an open mind. I went with a girl friend of mine, we're both in our mid-20s and we had an awesome time. Bartenders were extremely nice, polite and friendly. The 24 hour snack bar was great...

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5Thank Sahar F
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Sahar F, From Memories Paraiso we would like to say thank your for taking your time in order to write this nice review. It is a pleasure for us to know that you had a nice stay with us a you could enjoy all our services and staff. We will pass your comments to Alejandro, your maid. he will...

London, Canada
Reviewed 4 days ago NEW

Stayed Jan 3-7 Busride: Took about a couple of hours to arrive from the airport to the resort- mainly due to a car accident enroute (and there were no detours). Our guide Elvis was very good. Checkin: I am not sure why, but only 2 attendents were there when busloads arrived. Fortunately we were near the front- however, this would...

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Helpful?
2Thank Point30
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Point30, First of all, we would like to thank you for taking the time to write such a nice review about your stay with us. We are really happy to see that you enjoyed your vacation at our resort. On the other hand, we would like to apologize for any inconvenience you migh had with food. We take notes...

Washago, Canada
Reviewed 4 days ago NEW

This is two reviews in one , we stayed here in 2013 and 2015. The first time we came in 2013 march, brought my mother in law wth me, her first caribean trip ever, and my sister and her friend came as well. First it was a long bus ride to resort, 80klm man made bridgeway there, received a welcome...

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3Thank Candice B
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Candice B, First of all, from Memories Paraiso we would like to say thank you for taking your time in order to write this honest review. We apologize for any inconvenience you might had during your stay with in your first time. As you have seen, we are working had every days in order to improve our services and...

Mississauga, Canada
Reviewed 5 days ago NEWvia mobile

I read most of the reviews before booking this place. And as usual i take everyones advice with a grain of salt. But please please listen to me. Do not go here. The beach is beautiful pools are clean rooms are clean but the food is some of the worst ive ever tried and i always tell people do not...

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8Thank Tasila M
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Tasila M, From Memories Paraiso we would like to apologize for any inconvenience you might had during your stay. Thank you very much for such a nice feedback. At Memories Paraiso we highly value our guests opinion, as our aim is to make our guests live the best possible experience and make them feel home. We have already forwarded...

Saskatoon, Canada
Reviewed 5 days ago NEW

Our family of 4 visited in early January 2017. First visit to Cuba. I found all the reviews very helpful while researching, so I'm going to try to share as much detail as I can. I was really worried after reading poor reviews before we left, but overall we had a great time, with some problems. Room - We booked...

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7Thank Angie K
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Angie K, First of all, we would like to say thank you for taking your time in order to write this honest review. It is nice that overall, the resort excedeed your expetations and you had a nice time during your stay. On the other hand, we would like to apologize for any inconvenience you might had regarding Emporium...

Ontario, Canada
Reviewed 5 days ago NEW

Second time to Cuba (1st time was in Varadero)....definitely prefer Cayo Santa Maria. I will start by saying this resort is awesome - from front desk staff, bar staff, entertainment team, maid services, groundskeeper, etc. The 2 hour bus ride from the airport to the resort wasn't as bad as I thought it was going to be. The bus staff...

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10Thank Teresa B
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Teresa B, First of all, we would like to thank you for taking the time to write such a nice review about your stay with us. We are really happy to see that you enjoyed your vacation at our resort and you definitely prefer Cayo Santa Maria. It is a pleasure to know that you enjoyed all our services...

Calgary, Alberta, Canada
Reviewed 6 days ago NEW

My wife & I went down to memories(after reading reviews) & man what a disappointment. The food was terrible, same stuff day after day & most of it was inedible.. The rooms were very old & run down, yet cleaned every day. If this place is a 4 star then the Royalton we stayed at last year in Varedaro should...

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2Thank Robert B
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Robert B, From Memories Paraiso we would like to apologize for any inconvenience you might had during your stay. Thank you very much for such a nice feedback. At Memories Paraiso we highly value our guests opinion, as our aim is to make our guests live the best possible experience and make them feel home. We have already forwarded...

Lloydminster, Canada
Reviewed 6 days ago NEW

Surrounded by cats who were crying very loudly for my lobster in one restaurant. Thought they were going to jump on the table. High tailed it out of there when the cats started rubbing against me, just about threw the lobster on the lawn - couldn't get it out of the shell anyway! Our ocean view room was a great...

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2Thank rachelsdtr28
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear rachelsdtr28, From Memories Paraiso we would like to apologize for any inconvenience you might had during your stay in terms of cats. At Memories Paraiso we highly value our guests opinion, as our aim is to make our guests live the best possible experience and make them feel home. We have already forwarded your comments, in order to discuss...

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Amenities

Highlights
  • Spa
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Spa
  • Tennis Court
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $117 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Hotel Style:
#1 Best Value Hotel in Cayo Santa Maria
#4 Spa Hotel in Cayo Santa Maria
#7 Top resorts Hotel in Cayo Santa Maria
#7 Luxury Hotel in Cayo Santa Maria
#8 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travelers have asked, with answers from Memories Paraiso Azul Beach Resort staff and other travelers.
1,157 questions
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Toronto, Ontario, Canada

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Questions? Get answers from Memories Paraiso Azul Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bungalow 39 is right near the snack bar”
 of 5 bubbles , 2 days ago | Read review
“Ask to be on Azul side, nicer and quieter from villa and kids pool”
 of 5 bubbles Candice69, 4 days ago | Read review
“Room 5362 has a lovely ocean view. Bungalow 53 is close to both the pool and beach.”
  • 5362
  • 5362 Jr Suite Oceanview
  • 5362 Jr Suite Oceanview
  • 5362 Jr Suite Oceanview
 of 5 bubbles 584angiek, 5 days ago | Read review
“Bungalow 32 - (3204) ground floor was good. Air Conditioner worked extremely well and HOT water/great pressure.”
 of 5 bubbles 92teresab, 5 days ago | Read review
“The upgrade to ocean view is worth it”
 of 5 bubbles rachelsdtr28, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question