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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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5,832 Reviews from our TripAdvisor Community

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Showing 4,304: English reviews
Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

First off, everything people say about the beach, YES it is that amazing. I could've laid on that beach for the rest of my life and not get bored of it. We went from September 9th-16th and I'll say it's probably the best time of year to go. Keep reading and I'll explain why. I'll break this review down by... More 

Helpful?
3 Thank shayduke
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Room: Clean, could use some air freshener as the wooden furniture give off a smell with the weather. Remember to leave a tip for room service. If not, your fridge will not be restocked with beers!! A cleaner walked into my room to return an iron which was "borrowed" without our consent. What if it went missing? would i be... More 

Helpful?
5 Thank Ziyaad O
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Ziyaad, First of all, we would like to say thank you for sharing your opinion in Trip Advisor. All your opinions are always more than welcome. Also, we would like to apoligize for any inconvenience you might had during your stay. We will take notes about everything in order to improve our servives and we will speak with the... More 

Montreal, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed Sept 17-24 in Diamond Club. Been to Cuba many times and this was by far the worst experience. Last year was Diamond Club in Grand Memories Varadero....1,000 times better. The Good: Staff friendly and helpful, beach absolutely superb, grounds beautiful, room clean. The Bad : This resort caters to local Cubans who decimate the buffet in 15 seconds. You'll... More 

Helpful?
5 Thank BearOnVacation
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear BearOnVacation, Firslty, we would like to thank you for writing this review. All opinios are important for us and of course, all of the are always more than welcome. Secondly, we would like to apologize for any inconvenience you might have during your stay with us. We will take notes about the Diamond Club, restaurant services and food. I... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We left on Sept 13 2016, after our wedding in Canada. We got to the resort and were escorted to Diamond Club lounge (we purchased diamond package.) we were greeted with blush sparkling wine and desserts. All seems great, even one of the employees that works with only members of the diamond lounge, gave us a tour of the resort... More 

Helpful?
4 Thank Brittaney T
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Brittaney, First of all, we would like to apologize for any inconvenience that you might had during your stay. We are sorry that you didn’t have a nice experience with us and that we couldn’t reach your expectations. We take notes of your comments and will work on improving oour services. And of course, we will takes notes about... More 

Hamilton, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've reviewed this place in April 2015.....bad experience. We thought we would give it another try as we love the beach so much and knowing that half the resort was only open. Our first day started and I was prepared to reserve our spot on the beach at 5 am, but decided to go to the beach at 7. Unlike... More 

Helpful?
1 Thank dolphingirl66
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, First of all, we would like to say thank you for this nice review and for taking your time in order to write it. And of course, thank you for giving us another chance. We will transmit Marleny your comment, she will be very proud. We are really glad to know that you have enjoyed your stay with... More 

montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

No problem with perfectly maintained site room and beautiful beach.Problem is that this site is sometime over crowded.Particularily in the week end when local population invade the dining room.Get ready to fight for your food! Luckily you will get a table or like I did brought my plate and ate it in my room. If you get there for the... More 

Helpful?
3 Thank mapio57
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Mapio, Thank you for writing this review abuout our Resort, your opinion is very important for us. We are happy you and enjoyed your stay here. But we would like to apologize about the different inconvenineces you might have during your stay. We will take notes about the spoon and the frisbee. Thank you for this feedback, we need... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This resort does not deserve to be rated as a 4.5 star hotel. They need to really check on their staff and get rid of some rude ones and a new manager. Check in took us over an 1h and a half to get to the clerk,welcome drinks were given 40 minutes after our arrival. This resort turned out to... More 

Helpful?
Thank Ray R
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The best beach I have ever been to, and I travel a lot. Staff is very friendly and helpful, nightly entertainment very good. Rooms are spacious and clean, hotel property very nice. Highly recommended, will return again

Helpful?
1 Thank hribic13
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write a review about your stay. It is really nice to see that overall you had a nice vacation. We are so glad that you liked our beach, rooms and services. Thank you very much for choosing Memories Paraiso Azul, we hope to see... More 

Guelph, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from our trip.I'll start with the positives, best beach we've been to and have seen quite a few, the water was warm and crystal clear we sat in the middle area close to the grill and bar great staff and food. People there are very friendly and kind.Drinks were typical and plentiful. The not quite so good, the... More 

Helpful?
4 Thank Fantasticfour304
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, First of all, we would like to apologize for any oncovenience that you might had during your stay. Our employees work really hard every day in order to give an excellent service. However, we take note of your comments regarding the food and the restaurant. All your opinios are important for us in order to improve our services.... More 

Mirabel, Canada
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I recently visited the Memories Paraiso Azul Beach Resort where we stayed for a total of 8 days and I have to say, it was a real disappointment! I visited this same resort about 4-5 years ago and my experience then was a lot better. Food at the buffet: The food was absolutely horrible. They served the... More 

Helpful?
13 Thank tanyasantos
General M, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest. We are sorry that you didn’t have a nice experience with us and that we couldn’t reach your expectations. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and expectations and we apologize to hear that in your case we didn’t manage it... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $103 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Hotel Style:
#7 Top resorts Hotel in Cayo Santa Maria
#7 Luxury Hotel in Cayo Santa Maria
#8 On the Beach Hotel in Cayo Santa Maria
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