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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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5,967 Reviews from our TripAdvisor Community

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Showing 4,383: English reviews
Reviewed yesterday NEW

Unfortunately went on the mourning period in Cuba (after Fidel Castro passed away) and this hotel canceled all the advertised activities: music, shows, salsa classes, etc. They said it was not allowed in Cuba (but they had alcohol which was not allowed in Cuba either and other hotels nearby had music and fun classes on the beach!!!), we felt very...

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3Thank Leonor E
Calgary, Canada
Reviewed 2 days ago NEWvia mobile

We chose to go Diamond Club with an ocean front room. I wouldn't recommend spending the money to go Diamond Club. Here is why: after a long day of travel, we went to check in and were ushered into the "Diamond Club Lounge" which is just a conference room- with AC. There, they tried to make us sit down and...

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4Thank Alex C
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Alex, From Memories Paraiso we would like to apologize for any inconvenience yu might had during your stay with us. We would like to say that all your opinons are always more than welcome and we take themin order to improve our services, in this case, Diamond Club. However, we would like to point that all our facilities in...

Reviewed 3 days ago NEW

A group of 10 of us were upgraded to this resort because the Starfish was closed. Too bad it was so windy and the beach had red flag but nice pools and great price for November. Close walking distance to the small pueblo built for tourists as there is nowhere else to visit or shop on the island.

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2Thank tobybour1
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, Thank you for writing this nice review in Tripadvisor. It is a pleasure to read that you had a good time during your stay and you enjoyed all our services, pools and La Estrella Village. What a pity you coudnt enjoy the beach as good as you wanted due to the weather, but it means you should return...

Leeds, United Kingdom
Reviewed 3 days ago NEW

Stayed here 2 nights as part of a Saga Cuba tour. On arrival mid afternoon it was very busy and noisy, nowhere to sit in the bar area which was the same for the time we were there. Room was spacious and adequate for our needs, we were on the ground floor with no nice veiw, had we been staying...

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2Thank 941whirly_10
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, Thank you for taking your time in order to write this honest review. Your comments are always more than welcome and we use them in order to improve our services. We apologize for any inconvenience you migh had during your stay. In relation to the noisy and people, we would like to say that there is another bar...

Ottawa
Reviewed 5 days ago NEW

As we arrived at this resort the day after Fidel Castro’s death, the place was like a ghost town; there were no shows, no music, no entertainment, nothing happening at all. Although the peace and quiet was nice at times and everyone was respectful of their culture, we were adamantly told upon arrival that the 9 days of mourning will...

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5Thank RoadMedic
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, We apologize for any inconvenience you might had during your stay in terms of our acomodations. We take notes in order to improve our services. On the other side, we would like to say that the mourning was out of our hands. Thank you for choosing Memories Paraiso for you holidays, we hope to see you soon again....

Montreal, Canada
Reviewed 5 days ago NEW

We were there last week and it really exceeded our expectations. Check in - fast and efficient. Food - a lot of choice, well prepared, I love sea food and they always had salmon and tuna steaks, fish fillets, smoked salmon, mussels etc. Wait staff very helpful. Bars well stocked with all Havana Club varieties. Rooms clean, big and all...

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3Thank Andrzej_Maks
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, From Memories Paraiso we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to read so beautiful words about our hotel and our staff. We are working hard everyday in order to give you the best services. Even we can try to speak in Polish! We...

Reviewed 5 days ago NEW

I stayed at memories as part of a destination wedding at the end of November. There were about 20 in the party total, I was there with my wife, son aged 3 and infant daughter. It's hard not have the events of the week colour my opinion of the resort - the death of Fidel Castro had the whole country...

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2Thank Andrew T
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Andrew, We apologize for any inconvenience you might had during your stay in terms of our acomodations. We take notes in order to improve our services. On the other side, we would like to say that the mourning was out of our hands. Thank you for choosing Memories Paraiso for you holidays, we hope to see you soon again....

Tring, United Kingdom
Reviewed 6 days ago NEW

A very popular venue for holidaymakers who do not want to explore the island. Built several miles up a causeway into the ocean, you are away from everything. Rooms are excellent - spacious & well laid out. We even had a balcony. All-inclusive, so the bars are packed with with drunks & semi-drunks (a bit OTT, but you get my...

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7Thank BigBrian_7
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, From Memories Paraiso Azul we would like to say thank you for taking your time to write this review and we apologize for any inconvenience you might had during your stay. We takes note abour a la carte restaurants and animation in order to speak with responsables. Thank you for choosing Memories Paraiso Azul for your holidays. We...

Reviewed 6 days ago NEW

We got a great deal on this resort from November 10-19, 2016. We paid less than $1200 each for nine days, taxes in. When you pay that little, you have to set your expectations accordingly. If we had paid for a luxury vacation, I would have been disappointed, however for the money, we got great value. The resort itself has...

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5Thank MMD1981
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, First of all, we would like to say thank you for taking your time in order to write this honest review. All your opinios are lways more than welcome because we use them in order to improve our services. We are happy to know that you enjoyed your time during your stay and you found the people and...

Bancroft, Canada
Reviewed 1 week ago

I fully respect what was happening in Cuba while we were there - but as a tourist - what I was most disappointed in was the lack of information and communication with hotel guests. Saturday - all activities and entertainment ceased at the hotel. You could not find anyone that would explain to you what the 9 days of mourning...

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9Thank Paul D
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Paul, We apologize for any inconvenience you might had during your stay in terms of our acomodations. We take notes in order to improve our services. On the other side, we would like to say that the mourning was out of our hands. Thank you for choosing Memories Paraiso for you holidays, we hope to see you soon again....

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Amenities

Highlights
  • Spa
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Spa
  • Tennis Court
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $113 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Cayo Santa Maria
#7 Luxury Hotel in Cayo Santa Maria
#7 Top resorts Hotel in Cayo Santa Maria
#8 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travelers have asked, with answers from Memories Paraiso Azul Beach Resort staff and other travelers.
1,110 questions
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Toronto, Ontario, Canada

See all questions (1110)

Questions? Get answers from Memories Paraiso Azul Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“back garden rooms had no bugs”
 of 5 bubbles tobybour1, 3 days ago | Read review
“Pay for the oceanview upgrade. This will make sure you're far away from the noise of the pool.”
 of 5 bubbles MMD1981, 6 days ago | Read review
“Be prepared to climb stairs, the villas are 3 stories, no elevators, great way to get your steps in!”
 of 5 bubbles mocassinstravel, 1 week ago | Read review
“we prefer paraiso side ocean view or pool view- near everything”
 of 5 bubbles 553suebee7, 1 week ago | Read review
“Building 33, 34 and 53, 55”
 of 5 bubbles funinthesun4us, 2 weeks ago | Read review
5 of 5
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