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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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5,825 Reviews from our TripAdvisor Community

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Showing 4,298: English reviews
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The best beach I have ever been to, and I travel a lot. Staff is very friendly and helpful, nightly entertainment very good. Rooms are spacious and clean, hotel property very nice. Highly recommended, will return again

Helpful?
1 Thank hribic13
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to write a review about your stay. It is really nice to see that overall you had a nice vacation. We are so glad that you liked our beach, rooms and services. Thank you very much for choosing Memories Paraiso Azul, we hope to see... More 

Guelph, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just returned from our trip.I'll start with the positives, best beach we've been to and have seen quite a few, the water was warm and crystal clear we sat in the middle area close to the grill and bar great staff and food. People there are very friendly and kind.Drinks were typical and plentiful. The not quite so good, the... More 

Helpful?
3 Thank Fantasticfour304
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Guest, First of all, we would like to apologize for any oncovenience that you might had during your stay. Our employees work really hard every day in order to give an excellent service. However, we take note of your comments regarding the food and the restaurant. All your opinios are important for us in order to improve our services.... More 

Mirabel, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My family and I recently visited the Memories Paraiso Azul Beach Resort where we stayed for a total of 8 days and I have to say, it was a real disappointment! I visited this same resort about 4-5 years ago and my experience then was a lot better. Food at the buffet: The food was absolutely horrible. They served the... More 

Helpful?
11 Thank tanyasantos
General M, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest. We are sorry that you didn’t have a nice experience with us and that we couldn’t reach your expectations. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and expectations and we apologize to hear that in your case we didn’t manage it... More 

Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

“POOR RESORT, WORSE CUBA EXPERIENCE EVER!! i WOULD GIVE THIS A 2 STAR!” We stayed 10 days at Diamond club and it was terrible!!! Rooms ARE NOT clean at all. Plus, the cleaning lady didn't change the cloths on the beds......never. She said that she's too busy cleaning others rooms, so has NO TIME!!!!!!She never clean the floor and she... More 

Helpful?
9 Thank renata172001
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

So we just got back from vacation on Saturday I was very disappointed after being at the memories Flamenco in Cayo Coco I expected the same service and quality of food and resort. Memories Paradiso is in need of major renovations and it's not very clean. Some of the staff were amazing and others not so friendly. My daughter got... More 

Helpful?
4 Thank Lidia G
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, We are truly sorry for failing in providing you with a 5 star holiday vacation, so please, accept my personal apologies for this. Thank you very much for taking the time to post your comments on this important website. We must tell you we are extremely worried because our guests always leave the hotel willing to return since... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We just got back from Memories Paraiso Azul, Santa Maria Cuba. This is our second time back. This time we stayed 2 weeks and it was great. The beach amazing....long for good walks. Big room and clean. The staff very friendly. If you have an issue they are very helpful. The food is what it is, but I am sure... More 

Helpful?
2 Thank Linda P
General M, Director General at Memories Paraiso Azul Beach Resort, responded to this review

Dear Linda We thank you for writing these very nice and kind comments on Trip Advisor, following your recent stay at our resort for a 2nd time. Your comments about our resort and the perception that future travellers should take into account before visiting us are truly appreciated. Receive please our deepest gratitude because we are inspired by your positive... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our third time here confirmed this is a great place for the value - Diamond Club is definitely worth every penny. We always visit in low season (May, June, July or Sep, Oct.)) so that is a factor as well, and fair tipping goes extra long way with wonderful people working here who appreciate it and go out of their... More 

Helpful?
2 Thank gocic
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest, We are sincerely delighted by your review and the fact that you had good time enjoying your DIamond club service. Your comments about our resort and the perception that future travelers should take into account before visiting us are truly appreciated. We are really happy to see that you loved our service, from the staff to the rooms.... More 

Toronto, Ontario, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time to Cuba. Always heard people mention it so I decided to try it for myself. I took my daughter for her Sweet 16th. Unfortunately, nobody warned me ahead of time about the huge cockroaches (which, unfortunately, I'm quite afraid of). Found 2 in my first room when I arrived, called the Front Desk, and after 20 mins, they... More 

Helpful?
4 Thank Lisa E
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear Lisa It has been such a huge pleasure to receive your compliments, just by reading the title of your review it's the best reward we can have. Our team will be delighted once they read your wonderful comments. Thank you very much for recommending Memories Paraiso Azulto future guests. You have praised so many aspects! Receive please our deepest... More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First time in Cuba Cayo Santa Maria resort Memories Paraiso azul with my family 6 in total. Great time Cuba is the most beautiful place people's at Memories paraiso azul so nice! ! We are impress so educated politeness all the time! ! Jorge our room person great !a always leave a great note for our 2 rooms nice and... More 

Helpful?
3 Thank chilena6
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear ANgelica It has been such a huge pleasure to receive your compliments. Our team will be delighted once they read your wonderful comments. Thank you very much for recommending Memories Paraiso Azul to future guests. You have praised so many aspects! Receive please our deepest gratitude because we are inspired by your positive feedback. Thanks for staying with us... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I went on a people to people tour of Cuba. This is one of the hotels the group stayed in. The room was clean. The A/C worked well. The food was average. The amenities were average. This is an average hotel for Cuba.

Helpful?
2 Thank Steven P
General M, Directeur général at Memories Paraiso Azul Beach Resort, responded to this review

Dear guest We must tell you we are extremely worried because our guests always leave the hotel willing to return since they have a terrific time. We pay close attention to all our cutomers' opinions for we are interested in becoming better for your future enjoyment. I am sorry we did not reach your expectations and I invite our readers... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Location: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $112 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Hotel Style:
#6 Luxury Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
#7 On the Beach Hotel in Cayo Santa Maria
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