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Sanctuary at Grand Memories Santa Maria

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Traveler (1169)
Pool & Beach (241)
Room & Suite (177)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Shuttle Bus Service
Room Service
Free Parking
Wheelchair access
Restaurant
Bar/Lounge
Spa
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
Location
Full view
Getting there
Cayo Coco Airport35 mi
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Nearby restaurants
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Nearby attractions
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Reviews (667)
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465 results
Traveler rating
191
183
59
18
14
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LanguageEnglish
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191
183
59
18
14
Show reviews that mention
All reviews butler service chicken mayo diamond club dinner reservations lobster santa maria a la carte pool bar beach grill adults only section the bus bottles of liquor pizza grand buffet breakfast and lunch buffets other resorts golf cart
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1 - 5 of 465 reviews
Reviewed 2 days ago via mobile

My husband and I stayed here October 21-28, 2018 at the sanctuary on the second floor of bungalow 58. The weather and the fact that this area was adults only were the only positive things to note of this vacation. As a majority of the...More

1  Thank Frenchielove2
Reviewed 2 days ago

The grounds are beautiful and the employees try so hard but it is certainly far from a 4 1/2 star as Sunwing advertises. "Unlimited, reservation free a-la-cartes" is so wrong. Reservations need to be made by about 8am or forget it and you are to...More

1  Thank Erin H
Reviewed 5 days ago via mobile

The beach is the most spectacular we have seen in all our travels. We like that it is safe, quiet and no hassles on the beach. The water is so clear and the hotel staff cleaned up the seaweed to make it so enjoyable. We...More

3  Thank Andy M
Response from Director_General2018, Manager at Sanctuary at Grand Memories Santa MariaResponded 2 days ago

Dear Andy, First of all, we would like to thank you for your super nice review and the time that you spent to write it. Nice comments make us very happy because that means that you had a great time during your holidays with us,...More

Reviewed 5 days ago

Visited last summer for a quick recharge before heading back to work. It was ok… just ok… the food, the service, the compound, the entertainment, all just ok. If you want the beautiful hot open ocean... sun, sun and more sun and to really detach...More

2  Thank chriscolleydog
Response from Director_General2018, Manager at Sanctuary at Grand Memories Santa MariaResponded 2 days ago

Dear Chris, We really appreciate to receive your feedback about your stay at Sanctuary at Grand Memories for us is really important our guests opinions we will improve the excellence in our service in order to provide the best quality to you. It would be...More

Reviewed 5 days ago

Had an awesome week at Sanctuary Grand Memories. It was off-season so there were no line-ups or crowds anywhere (beach, pool, restaurants). This was my 4th time in Cuba and 2nd time in Santa Maria. Sanctuary in comparison to the other resorts I've been to:...More

4  Thank Debbie L
Response from Director_General2018, Manager at Sanctuary at Grand Memories Santa MariaResponded 2 days ago

Dear Debbie, On behalf of the Sanctuary at Grand Memories team we would like to thank you for your super nice comments about our service, rooms, beach, food and staff. It is really gratifying to know that you enjoyed your holidays with us. Our staff...More

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Questions & Answers
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Lobsterlover226
November 8, 2018|
Answer
Response from dsmith759 | Reviewed this property |
Yes you sure can
0
Votes
CatB4son
November 8, 2018|
AnswerShow all 2 answers
Response from 992eldad | Reviewed this property |
I,am sure there is a section for adults only they probably moved it more to the grand memories side, the beach moves around with the full moon and tide, but it always comes back, i ,am sure the beach is still amazing!
0
Votes
TheBachands
November 7, 2018|
AnswerShow all 4 answers
Response from Bozena S | Reviewed this property |
HI, We also have stayed there in the past with great results. According to the Sunwing rep and our travel agent - the management has changed AGAIN and the focus is profit and not clients' satisfaction. I would not recommend... More
1
Vote
Room Tips
"don't go there"
C9061YXrobertc
1 week ago
Read review
"Bungalow 60 3rd floor oceanview"
990worldtraveler
1 week ago
Read review
"Building 61, room 65, ocean and pool views"
B0zenaS
1 week ago
Read review
"room with a view was 6185"
srose68
2 weeks ago
Read review
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PRICE RANGE
$133 - $297 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaVilla Clara ProvinceCayo Santa Maria
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