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St Albert Inn and Suites

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St Albert Inn and Suites
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Winnipeg, Canada
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Bed was very comfortable, lounge area was inviting. Room was smallish. Pool and water slide looked nice even though didn't use. Continental breakfast was disappointing and non existent. No direct access from hotel to bar. Had to walk around hotel outside to the bar.

Helpful?
Thank Andrew S
St. Albert, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2016

Family of 4 stayed in their 2 bed pull out kitchenette suite room. Super Clean and very handy for staying a couple nights while our home was getting work done to it. Front desk checkin was fantastic. Very friendly and informative. Reservations done with hotel directly very professional. Housekeeping staff were quick and friendly. The suite was across from elevator... More 

Helpful?
Thank Smiles41
Mt. Vernon, Washington
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 18, 2016

Had a good visit to St Albert Inn and Suites for a business trip. The Good: Front desk staff was very nice and helpful. The rooms were good-sized, beds were comfortable, room was clean and WiFi was free. Couldn't ask for much more. Location is pretty nice. Lots of nearby shops and restaurants with Starbucks right across the parking lot.... More 

Helpful?
Thank nautwerks
Grande Prairie
Level Contributor
5 reviews
Reviewed August 8, 2016 via mobile

Drove 5 hours to get to the hotel only to find no A/C and no repairman on site. They gave us a fan but did not offer another room that had A/C. When we checked out we let the clerk know about the issue and all she said was "oh that sucks". Horrible customer service and was very hot in... More 

Helpful?
Thank Richardsons08
Michael M, General Manager at St Albert Inn and Suites, responded to this review

I am sorry to hear that your room was so hot and that our maintenance staff had already gone home for the day. If our staff did not offer you a room change and gave you a fan, it most likely meant we were sold out for the night of your stay. Our front desk staff is usually very polite,... More 

Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2016 via mobile

Well priced, hotel could use a face-lift. Beds were clean, carpets were a little concerning - no barefeet! Bathrooms were not well maintained and the cleanliness was below average. Restaurant service was below average and out of 5 food orders, 1 was correct. You had to beg for coffee refills....literally. The pool was very clean and well maintained. We stayed... More 

Helpful?
Thank Dee2k17
Michael M, Manager at St Albert Inn and Suites, responded to this review

I am sorry to hear your experience was not a good one. Our housekeeping staff is usually very good at what they do and I am sorry to hear they let you down on this visit. I am troubled to hear that there were so many issues with the coffee shop and I will be following up on that to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2016 via mobile

We ended up having to stay unexpectedly last Sunday night. We arrived quite late and weary with our young child just wanted somewhere comfortable to sleep. The room smelled of stale cigarettes and was extremely hot so we ended up trying to sleep with the window open as the air conditioner was extremely loud. That didn't help because of the... More 

Helpful?
1 Thank LuciAm3333
Michael M, General Manager at St Albert Inn and Suites, responded to this review

I apologize there were so many issues with your room. Our housekeeping staff are exceptional and it is obvious they did not come close to meeting that standard in your room. I am sorry you did not contact the front desk as soon as you could smell the cigarette smoke and noticed how hot the room was, we would have... More 

Calgary, Canada
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 13, 2016 via mobile

Great hotel for teams to stay on west side of Edmonton. They were great in accommodating large groups. The pool and waterslide were great. We only wished they had more connecting rooms. Close to all amenities (save-on, shoppers etc). They are renovating so ask for a renovated room.

Helpful?
Thank 4familytravels4fun
Michael M, General Manager at St Albert Inn and Suites, responded to this review

Glad to hear your stay with us was a positive one. Sorry to hear we ran out of connecting rooms for your stay, when we are full unless the rooms are booked quite a bit in advance sometimes it is difficult to get them when required. I am pleased you still managed to have a positive stay and we look... More 

Fort McMurray, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 2, 2016

We had an excellent room facing the front parking lot. The view was great and I could see my vehicle , which had tires in the box of the truck. The front counter staff were very pleasant and accommodating. The dining area was also very pleasant as well as the staff. I would recommend this hotel to anyone who wants... More 

Helpful?
1 Thank smiscpau34
Michael M, General Manager at St Albert Inn and Suites, responded to this review

Thanks so much for your positive review; I am glad our front desk and coffee shop staff gave you such good service during your stay. We look forward to your seeing you on your next visit. More 

Level Contributor
1 review
Reviewed June 30, 2016 via mobile

Displaced & not home due to Fort McMurray fire .Camping for first 6wks . Never want to camp again:(:(We were placed here while hubby works. Note the only place that would take us. Best experience ever.!!! My 3y/o said mommy is just like home can we stay forever:) Staff is beyond amazing. Fractured my rib night 2 staff helped me... More 

Helpful?
Thank Lisa S
Michael M, General Manager at St Albert Inn and Suites, responded to this review

I am very happy to hear that our staff worked hard to make sure your stay was a positive one. I can't even imagine what you must have been going through after being displaced by the Fort McMurray fire. It's great to know we have become your hotel of choice and we look forward to your next stay with us... More 

Boyle, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 15, 2016

The hotel is medium priced, clean enough rooms, small rooms. We booked the hotel for service club work at the St. Albert casino. Close to the amenity. Great parking. Good restaurant attached, with good service and food. The only problem I had....They allow dogs, which is O.K. if they are small dogs, but there was a monster dog that was... More 

Helpful?
Thank Lorraine M
Michael M, Manager at St Albert Inn and Suites, responded to this review

I am glad to hear your stay with us was a good one. We do occasionally allow larger dogs to stay with us but they are expected to adhere to the pet policy which they read and sign when they check in to the hotel. I am also pleased to hear that staff were all very friendly. Thanks for your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The St. Albert Inn & Suites is located at the gateway of St. Albert on Highway #2. We are only 15 minutes from West Edmonton Mall, while still offering a small community charm. The St. Albert Inn & Suites plays a key role within the community, offering meeting rooms and banquet facilities for gatherings of up to 400 people. The hotel features 148 guest rooms; 9 of which are Access Alberta Level 2 approved. Our helpful Front Desk personnel and Housekeeping staff are ready to assist our guests however possible. ... more   less 

Additional Information about St Albert Inn and Suites

Address: 156 St Albert Trail, St. Albert, Alberta T8N 0P5, Canada
Location: Canada > Alberta > St. Albert
Price Range: $98 - $114 (Based on Average Rates for a Standard Room)
Number of rooms: 148
Reservation Options:
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Also Known As:
St Albert Inn And Suites St. Albert, Alberta
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Questions & Answers

Questions? Get answers from St Albert Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No stair access to the lobby.”
 of 5 bubbles S4058UMandrews, 4 weeks ago | Read review
“Talk directly to hotel The 4th floor is getting renovated did not hear any construction.”
 of 5 bubbles Smiles41, Sep 19, 2016 | Read review
“We stayed on the top floor, advantage did not hear any dogs etc.”
 of 5 bubbles 335lorrainem, Jun 15, 2016 | Read review
“We took a room at the front but the street noise was considerably lessened when closing the window. Lots of convenient parking.”
 of 5 bubbles NDTour, Jun 15, 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles askomoroh66, Oct 18, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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