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Mount Elgon Hotel

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Mount Elgon Hotel
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87 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Kampala, Uganda
Reviewed 2 weeks ago

I visited the hotel recently for a short stay and was as happy as ever to be back. Lovely refurbished rooms and a really good mattress to allow you to catch up on some sleep after a long tiring trip. The breakfast offers a variety of ugandan and international choices, as well as fresh fruit and juices. Staff is very...

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Helpful?
Thank HanniGoesToAfrica
Medan, Indonesia
Reviewed 3 weeks ago

I stayed for about a week in this hotel. They have a very nice, spacious room with a very beautiful mosquito net. The staffs are very friendly and helpful. I recalled, when I backed from the village with shoes was covered by mud, the staff offered to clean my shoes and ready and clean in the next morning! The backyard...

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Helpful?
Thank EviKaban
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Evikaban, Thank you for reviewing our hotel and giving details of our wonderful service and compliments to our staff, this is what our staff pride in. We are delighted that you had exceptional service and we look forward to host you again at Mount Elgon Hotel & Spa. Warm regards

Chicago, Illinois
Reviewed December 12, 2016 via mobile

My colleague and I stayed at the Mount Elgon Hotel when we visited Mbale for work. Because we were there for a week, we really had a chance to get to know the staff and they were sweet, professional, friendly and helpful. Each morning, my colleague and I had breakfast and by day three, the staff knew our names and...

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Helpful?
1Thank mollyhh
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Mollyhh, Thank you for sharing your experience and wonderful compliment of our staff and that is what our staff pride in. We are thrilled that you had great time with us and appreciated our breakfast and dinners. we are sorry that you had hiccups with WiFi and we are working on it. We look forward to welcome you soon!...

Gulu, Uganda
Reviewed December 8, 2016

This magnificient hotel is a representation of Uganda's history, is easily accessible from Mbale town and locked in the serene of the Indian quarters. Its proximity to the Wanale Ridge makes it a short cut to this physical feature underlying the slope of Mountain Elgon.

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Helpful?
Thank Rtr Ismail H
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Ismail, Thank you so much for your review. we pride in preserving culture and that is why the hotel still retains its original structures that were build way back in 1950's. We are glad that you value our services and are looking forward to welcome you again in the near future. Thank you once more and best regards

Johannesburg, South Africa
Reviewed November 20, 2016

Entrance to the hotel and front lobby don't inspire one with great enthusiasm -- nothing wrong, just rather plain and a bit institutional. But the back gardens and view beyond are lovely, and almost all rooms have that outlook. Rooms themselves are light and spacious, if a little in need of cosmetic renovations and updating. The dining area is next...

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Helpful?
Thank Lisa_T-G
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Lisa, Thank you so much for taking your time to review us. we highly appreciate your feedback and glad to read that you had great time with us. we look forward to welcome and host you again.

Cheshire, United Kingdom
Reviewed September 24, 2016

I stayed here for 6 nights recently whilst at a conference / course. The room was clean and spacious. Wifi worked very well in some areas and less well in others but overall good coverage. The pool area was lovely. The best part for me was the staff. They were fantastic. I have a food intolerance and they went out...

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Thank veryitchyfeet00
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Guest, Thank you for taking your time to review us. We are glad that you appreciated our service for the 6 night that you stayed with us this is something that our staff takes pride in it. Thank you for your recommendation to TripAdvisor community and we look forward to host you again.

Reviewed September 24, 2016 via mobile

I spent one night here on a business trip with some friends. I had been here once several years before. It's a nice place with very clean rooms. Friendly service from the first guy we met when we got in. Derrick was his name. I honestly think the place could benefit from some improved interior design... this is especially true...

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Thank jesse e
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Jesse, Thank you for taking your time to review us. We are glad to know that you enjoyed your stay with us. we appreciate you mentioning Mr. Derrick Muloni, i will definitely share with him and the entire team. we have taken note of your recommendation and rest assured that when you come back you will see a change...

Reviewed September 13, 2016

Though I have not stayed at the hotel as a guest, I live in the area and come often to hang out by the pool or grab a drink. Beautiful premises and kind staff. A relaxing retreat from busy downtown... definitely the nicest hotel in Mbale!

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1Thank Cate W
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Cate W, Thank you for sharing your experience and that is what our staff pride in. we are pleased you often enjoy our services. We look forward to host you again.

British Columbia, Canada
Reviewed September 7, 2016

My pregnant young wife and I stayed there in 1960, just after arriving from London. I served as a doctor in Uganda for three years, doing my best for that wonderful country which has been through so much turmoil since then. We now live in Canada but have fond memories of Mbale, where our two eldest children were born, and...

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Thank Nicolaman
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Nicolaman, Thank you for taking time to go through our photos of the hotel, indeed great things have changed within Mbale and even at the hotel for better, although we have maintained the building structures in old traditional style. We would be glad to see you and enjoy our services which we pride in.

Zeewolde, The Netherlands
Reviewed July 30, 2016

Everytime I visit Mbale, I stay in Mount Elgon Hotel. There is no better place to stay, I have been here many many times and really feel at home. Noah and his staff are super they do everything they can for the guests! I have been here also with groups, more then 10 times, and all my clients are always...

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Helpful?
Thank StichtingAmuria
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Valued guest, Thank you so much for your review and wonderful compliment of our team which i will communicate to them. We are delighted that we have repeatedly made you feel at home and your clients too. We are humbled by your endorsement and recommendation of our service and hope to welcome you back soon.

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48 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Mount Elgon Hotel & Spa located in Mbale Eastern Uganda. Its a 4hr drive from Entebbe Airport. Our hotel is unique and one of a kind in Eastern Uganda and is so much more than just a hotel. With the personal touch of a bed and breakfast, the privacy of romantic, and many other amenities, Mt Elgon is the ultimate business, holiday or just a romantic getaway ... more   less 

Additional Information about Mount Elgon Hotel

Address: 30 Masaba Road, Mbale, Uganda
Location: Uganda > Eastern Region > Mbale
Price Range: $113 - $179 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Mount Elgon Hotel staff and other travelers.
1 question
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Questions? Get answers from Mount Elgon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views of the Wanale Ridge from the south side.”
 of 5 bubbles rtrismailh, Dec 8, 2016 | Read review
“Makes sure you get a room overlooking the gardens.”
 of 5 bubbles Lisa_T-G, Nov 20, 2016 | Read review
“Some of the rooms have AC and fridges (mine didn't so I'm not sure which ones they are).”
 of 5 bubbles veryitchyfeet00, Sep 24, 2016 | Read review
“All rooms are good, spacious with good beds. standard rooms have no airco.”
 of 5 bubbles StichtingAmuria, Jul 30, 2016 | Read review
“Rooms with mountain view and pool recommended”
 of 5 bubbles KennedyUG, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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