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Mount Elgon Hotel

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Mount Elgon Hotel
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81 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Cheshire, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for 6 nights recently whilst at a conference / course. The room was clean and spacious. Wifi worked very well in some areas and less well in others but overall good coverage. The pool area was lovely. The best part for me was the staff. They were fantastic. I have a food intolerance and they went out... More 

Helpful?
Thank veryitchyfeet00
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

I spent one night here on a business trip with some friends. I had been here once several years before. It's a nice place with very clean rooms. Friendly service from the first guy we met when we got in. Derrick was his name. I honestly think the place could benefit from some improved interior design... this is especially true... More 

Helpful?
Thank jesse e
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Though I have not stayed at the hotel as a guest, I live in the area and come often to hang out by the pool or grab a drink. Beautiful premises and kind staff. A relaxing retreat from busy downtown... definitely the nicest hotel in Mbale!

Helpful?
Thank Cate W
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Cate W, Thank you for sharing your experience and that is what our staff pride in. we are pleased you often enjoy our services. We look forward to host you again. More 

British Columbia, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My pregnant young wife and I stayed there in 1960, just after arriving from London. I served as a doctor in Uganda for three years, doing my best for that wonderful country which has been through so much turmoil since then. We now live in Canada but have fond memories of Mbale, where our two eldest children were born, and... More 

Helpful?
Thank Nicolaman
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Nicolaman, Thank you for taking time to go through our photos of the hotel, indeed great things have changed within Mbale and even at the hotel for better, although we have maintained the building structures in old traditional style. We would be glad to see you and enjoy our services which we pride in. More 

Zeewolde, The Netherlands
1 review
5 of 5 stars Reviewed July 30, 2016

Everytime I visit Mbale, I stay in Mount Elgon Hotel. There is no better place to stay, I have been here many many times and really feel at home. Noah and his staff are super they do everything they can for the guests! I have been here also with groups, more then 10 times, and all my clients are always... More 

Helpful?
Thank StichtingAmuria
Lucy C, General Manager at Mount Elgon Hotel, responded to this review

Dear Valued guest, Thank you so much for your review and wonderful compliment of our team which i will communicate to them. We are delighted that we have repeatedly made you feel at home and your clients too. We are humbled by your endorsement and recommendation of our service and hope to welcome you back soon. More 

Kampala
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2016

Located away from the busy Mbale town centre, mount Elgon hotel is the ideal place for a visitor who loves quiet places. It has a health club with a swimming pool and very friendly staff. Its recommended that the hotel provides free transports to its residents who would want to travel to the town centre and back.

Helpful?
1 Thank KennedyUG
George M, Manager at Mount Elgon Hotel, responded to this review

Dear Kennedy, Thank you for your positive review of our hotel. I do appreciate your comments concerning our staff, and I am very proud of the way they interact with our guests, every day. We want you to know that we value your business, and we will look forward to the next opportunity to be of service. Best Regards, More 

Kampala, Uganda
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

Nice spacious hotel located at the base of Wanale ridge on the outskirts of Mbale town. This makes for a quiet, cool environment with spectacular views. This is a former government hotel so both the grounds and gardens are spacious. The rooms have been remodeled and are adequate. The showers are also ok but nothing to get excited about. The... More 

Helpful?
1 Thank wasolosnipes
George M, Manager at Mount Elgon Hotel, responded to this review

Dear Guest, Thank you very much for your positive review of our hotel. Our staff continually go above and beyond in order to please our valued guests. It will excite you to note that we are upgrading our room amenities. Am sure your next visit will give us 10/10. Regards. More 

Kampala, Uganda
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2016

This is a great place to stay. It is a short distance from town. It has very good grounds, a swimming pool and spa. The rooms are quiet, clean, spacious and comfortable, staff friendly and the food great. Get a massage from the spa.

Helpful?
Thank dee277
George M, Manager at Mount Elgon Hotel, responded to this review

Dear Guest, Thank you so very much for your kind words and positive review of our hotel. Our staff go above and beyond each and every day in order to provide that great customer service. We are very proud of them. I would also like to thankyou for choosing our hotel and look forward to hosting you again and again! More 

Kampala, Uganda
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2016

Arrived to rest at night, the lighting and reception was very welcoming! Staff were very helpful too. Catching about the place is the large compound, old English buildings and so much light. Its is also green and a place away from town, thus very quiet. It is a bed and breakfast arrangement- not to mention breakfast with variety!The rooms are... More 

Helpful?
Thank 256Mercy
George M, Manager at Mount Elgon Hotel, responded to this review

Thank you very much for your review of our hotel. We are very proud of our staff, and are encouraged by your comments. Customer service has always played an important role at our property, and I am glad that you are reporting that we are still paying attention! In this competitive market, we want you to know that we really... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2016

The hotel workers and staff are friendly and security alert, rooms are clean and spacious, breakfast is enough but in my room there was no preferences as per the activities and areas of leisure indicated, otherwise juice and fruits nearly made my day of the honey moon, till then

Helpful?
1 Thank Mutono G
George M, Manager at Mount Elgon Hotel, responded to this review

Dear Guest, Thank you very much for your positive review of our property. We were pleased that you enjoyed your stay. We look forward to being of service to you when you are back in Mbale, and we want you to know that we truly value you as our guest, next time request for an upgrade for spacious rooms. Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Mount Elgon Hotel & Spa located in Mbale Eastern Uganda. Its a 4hr drive from Entebbe Airport. Our hotel is unique and one of a kind in Eastern Uganda and is so much more than just a hotel. With the personal touch of a bed and breakfast, the privacy of romantic, and many other amenities, Mt Elgon is the ultimate business, holiday or just a romantic getaway ... more   less 

Additional Information about Mount Elgon Hotel

Address: 30 Masaba Road, Mbale, Uganda
Location: Uganda > Eastern Region > Mbale
Price Range: $107 - $179 (Based on Average Rates for a Standard Room)
Number of rooms: 30
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